service TOYOTA YARIS CROSS 2021 Owners Manual

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YARIS CROSS Owner's Manual_Europe_M52K60_en
TABLE OF CONTENTS
5-1. Using the air conditioning
system and defogger
Automatic air conditioning sys-
tem .................................... 350
Heated steering wheel/seat
heaters.............................. 356
5-2. Using the interior lights
Interior lights list .................. 358
5-3. Using the storage features
List of storage features ....... 360
Luggage compartment features
.......................................... 363
5-4. Other interior features
Other interior features ......... 367
6-1. Maintenance and care
Cleaning and protecting the
vehicle exterior ................. 376
Cleaning and protecting the
vehicle interior .................. 379
6-2. Maintenance
Maintenance requirements . 382
6-3. Do-it-yourself maintenance
Do-it-yourself service precau-
tions .................................. 384
Hood ................................... 386
Positioning a floor jack ........ 387
Engine compartment........... 389
12-volt battery ..................... 394
Tires .................................... 396
Tire inflation pressure ......... 406
Wheels ................................ 408
Air conditioning filter ........... 410
Cleaning the hybrid battery (trac-
tion battery) air intake vent and
filter ................................... 412
Wireless remote control/elec-
tronic key battery .............. 415
Checking and replacing fuses
.......................................... 418
Light bulbs .......................... 423
7-1. Essential information
Emergency flashers ............ 430
If your vehicle has to be stopped
in an emergency ............... 430
If the vehicle is submerged or
water on the road is rising 431
5Interior features
6Maintenance and care
7When trouble arises

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YARIS CROSS Owner's Manual_Europe_M52K60_en
The SRS airbag and seat belt
pretensioner devices in your Toyota
contain explosive chemicals. If the
vehicle is scrapped with the airbags
and seat belt pretensioners left as
they are, this may cause an acci-
dent such as fire. Be sure to have
the systems of the SRS airbag and
seat belt pretensioner removed and
disposed of by a qualified service
shop or by any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer
before you scrap your vehicle.
Toyota Motor Europe NV/SA, Ave-
nue du Bourget 60 - 1140 Brussels,
Belgium www.toyota-europe.com
Scrapping of your Toyota
WARNING
■General precautions while driv- ing
Driving under the influence: Never drive your vehicle when under the influence of alcohol or drugs that have
impaired your ability to operate your vehicle. Alcohol and certain drugs delay reaction time, impair judgment
and reduce coordination, which could lead to an accident that could result in death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other drivers or pedestrians might
make and be ready to avoid acci- dents.
Driver distraction: Always give your
full attention to driving. Anything that distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you, your occupants or others.
■General precaution regarding children’s safety
Never leave children unattended in
the vehicle, and never allow children to have or use the key.
Children may be able to start the vehi-
cle or shift the vehicle into neutral. There is also a danger that children may injure themselves by playing with
the windows, or other features of the vehicle. In addition, heat build-up or extremely cold temperatures inside
the vehicle can be fatal to children.

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YARIS CROSS Owner's Manual_Europe_M52K60_en
1-1. For safe use
“PASSENGER AIR BAG” indicator
Airbag sensor assembly
The main SRS airbag system components are shown above. The SRS air-
bag system is controlled by the airbag sensor assembly. As the airbags
deploy, a chemical reaction in the inflators quickly fills the airbags with non-
toxic gas to help restrain the motion of the occupants.
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising etc., may be sustained from SRS airbags,
due to the extremely high speed deployment (inflation) by hot gases.
●A loud noise and white powder will be emitted.
●Parts of the airbag module (steering wheel hub, airbag cover and inflator) as well as the front seats, parts of the
front and rear pillars, and roof side rails, may be hot for several minutes.
The airbag itself may also be hot.
●The windshield may crack.
●The hybrid system will be stopped and fuel supply to the engine will be
stopped. ( P.82)
●The brakes and stop lights will be con-
trolled automatically. ( P.337)
●The interior lights will turn on automat-
ically. ( P.359)
●The emergency flashers will turn on
automatically. ( P.430)
●Vehicles with eCall: If any of the fol-
lowing situations occur, the system is
designed to send an emergency call* to the eCall control center, notifying
them of the vehicle’s location (without needing to push the “SOS” button) and an agent will attempt to speak
with the occupants to ascertain the level of emergency and assistance required. If the occupants are unable
to communicate, the agent automati- cally treats the call as an emergency and helps to dispatch the necessary
emergency services. ( P.65) • An SRS airbag is deployed.
• A seat belt pretensioner is activated. • The vehicle is involved in a severe rear-end collision.*: In some cases, the call cannot be
made. ( P. 6 6 )
■SRS airbag deployment conditions
(SRS front airbags)
●The SRS front airbags will deploy in
the event of an impact that exceeds the set threshold level (the level of force corresponding to an approxi-
mately 20 - 30 km/h [12 - 18 mph] frontal collision with a fixed wall that does not move or deform).
However, this threshold velocity will be
considerably higher in the following situ-
ations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole, which can move or deform on impact
• If the vehicle is involved in an under- ride collision, such as a collision in which the front of the vehicle “under-
rides”, or goes under, the bed of a truck
●Depending on the type of collision, it is possible that only the seat belt pretensioners will activate.
■SRS airbag deployment conditions
(SRS side and curtain shield air- bags and SRS front seat center air-bags)
●The SRS side and curtain shield air-bags and SRS front seat center air-
bags will deploy in the event of an impact that exceeds the set threshold level (the level of force corresponding
to the impact force produced by an approximately 1500 kg [3300 lb.] vehi-

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YARIS CROSS Owner's Manual_Europe_M52K60_en
1-3. Emergency assistance
For safety and security
1-3.Emerg ency as sista nce
*1: If equipped
*2: Operates within the eCall coverage.
The system name differs depending
on the country.
Microphone
“SOS” button*
Indicator lights
Speaker
*: This button is intended for communi-
cation with the eCall system operator.
Other SOS buttons available in other
systems of a motor vehicle do not
relate to the device and are not
intended for communication with the
eCall system operator.
■Automatic Emergency Calls
If any airbag deploys, the system is
designed to automatically call the
eCall control center.* The answer-
ing operator receives the vehicle’s
location, the time of the incident
and the vehicle VIN, and attempts
to speak with the vehicle occupants
to assess the situation. If the occu-
pants are unable to communicate,
the operator automatically treats
the call as an emergency and con-
tacts the nearest emergency ser-
vices provider (112 system etc.) to
describe the situation and request
that assistance be sent to the loca-
tion.
*: In some cases, the call cannot be
made. ( P. 6 6 )
■Manual Emergency Calls
In the event of an emergency, press
the “SOS” button to call the eCall
control center.* The answering
operator will determine your vehi-
cle’s location, assess the situation,
and dispatch the necessary assis-
eCall*1, 2
eCall is a telematics service
that uses Global Navigation
Satellite System (GNSS) data
and embedded cellular tech-
nology to enable the following
emergency calls to be made:
Automatic emergency calls
(Automatic Collision Notifica-
tion) and manual emergency
calls (by pressing the “SOS”
button). This service is
required by European Union
Regulations.
System components
Emergency Notification Ser-
vices

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YARIS CROSS Owner's Manual_Europe_M52K60_en
1-3. Emergency assistance
tance required.
Make sure to open the cover before
pressing the “SOS” button.
If you accidentally press the “SOS” but-
ton, tell the operator that you are not
experiencing an emergency.
*: In some cases, the call cannot be
made. ( P. 6 6 )
When the power switch is turned to
ON, the red indicator light will illumi-
nate for 10 seconds and then the
green indicator light will illuminate,
indicating that the system is
enabled. The indicator lights indi-
cate the following:
 If the green indicator light illumi-
nates and stays on, the system is
enabled.
 If the green indicator light
flashes, an automatic or manual
Emergency Call is being made.
 If the red indicator light illumi-
nates at any time other than
immediately after the power
switch is turned to ON, the sys-
tem may be malfunctioning or
the backup battery may be
depleted.
 If the red indicator light blinks for
approximately 30 seconds during
an Emergency Call, the call has
been disconnected or the cellular
network signal is weak.
Indicator lights
WARNING
■When the Emergency Call may
not be made
●It may not be possible to make Emergency Calls in any of the fol-
lowing situations. In such cases, report to emergency services pro-vider (112 system etc.) by other
means such as nearby public phones.
• Even when the vehicle is in the cel- lular phone service area, it may be difficult to connect to the eCall con-
trol center if the reception is poor or the line is busy. In such cases, even though the system attempts to con-
nect to the eCall control center, you may not be able to connect to the eCall control center to make Emer-
gency Calls and contact emergency services.
• When the vehicle is out of the cellu- lar phone service area, the Emer-gency Calls cannot be made.
• When any related equipment (such as the “SOS” button panel, indicator
lights, microphone, speaker, DCM, antenna, or any wires connecting the equipment) is malfunctioning,
damaged or broken, the Emer- gency Call cannot be made.

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YARIS CROSS Owner's Manual_Europe_M52K60_en
1-3. Emergency assistance
■Data processing flow
Server
Storage
Processing
DCM
1 Activation of data sharing is done by enabling a service on the “MyT by
Toyota” app or purchasing a service that requires data collecti on.
2 Server activates the service in the DCM and defines which vehicle data
to collect.
3 Defined vehicle data is collected by the DCM.
4 Data is shared with the server.
5 Data is stored in the server.
6 Data is processed in the server for fulfilling the service.
7 Processed data is presented to the customer.
For a list of eligible services in your region please visit the Toyota website or contact
any authorized Toyota retailer or Toyota authorized repairer, o r any reliable repairer.
System overview of added service

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YARIS CROSS Owner's Manual_Europe_M52K60_en
1-3. Emergency assistance
For safety and security
Implementing Regulation
Implementing Regulation Annex1 PART3 User InformationConformity
1. DESCRIPTION OF THE ECALL IN-VEHICLE SYSTEM
1.1.Overview of the 112-based eCall in-vehicle sys-
tem, its operation and functionalitiesO
1.2.
The 112-based eCall service is a public service
of general interest and is accessible free of
charge.
O
1.3.
The 112-based eCall in-vehicle system is acti-
vated by default. It is activated automatically by
means of in-vehicle sensors in the event of a
severe accident. It will also be triggered automat-
ically when the vehicle is equipped with a TPS
system which does not function in the event of a
severe accident.
O
1.4.
The 112-based eCall in-vehicle system can also
be triggered manually, if needed. Instructions for
manual activation of the system
O
1.5.
In the event of a critical system failure that would
disable the 112-based eCall in-vehicle system,
the following warning will be given to the occu-
pants of the vehicle
O

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YARIS CROSS Owner's Manual_Europe_M52K60_en
1-3. Emergency assistance
2.5. Modalities for exercising data subject’s rights
2.5.1.
The data subject (the vehicle’s owner) has a right
of access to data and as appropriate to request
the rectification, erasure or blocking of data, con-
cerning him or her, the processing of which does
not comply with the provisions of Directive
95/46/EC. Any third parties to whom the data
have been disclosed have to be notified of such
rectification, erasure or blocking carried out in
compliance with this Directive, unless it proves
impossible or involves a disproportionate effort.
O
2.5.2.
The data subject has a right to complain to the
competent data protection authority if he or she
considers that his or her rights have been
infringed as a result of the processing of his or
her personal data.
O
2.5.3.
Contact service responsible for handling access
requests (if any):
 P. 7 3
O
Implementing Regulation Annex1 PART3 User InformationConformity

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YARIS CROSS Owner's Manual_Europe_M52K60_en
1-3. Emergency assistance
For safety and security
■Service responsible for handling access requests
3. INFORMATION ON THIRD PARTY SERVICES AND OTHER ADDED VALUE
SERVICES (IF FITTED)
3.1.Description of the operation and the functional-
ities of the TPS system/added value service P. 6 8
3.2.
Any processing of personal data through the
TPS system/other added value service shall
comply with the personal data protection rules
provided for in Directives 95/46/EC and
2002/58/EC.
O
3.2.1.
Legal basis for the use of TPS system and/or
added value services and for processing data
through them
The Euro-
pean Union
General
Data Protec-
tion Regula-
tion
3.3.
The TPS system and/or other added value ser-
vices shall process personal data only on the
base of the explicit consent of the data subject
(the vehicle’s owner or owners).
O
3.4.
Modalities for data processing through TPS sys-
tem and/or other added value services, including
any necessary additional information regarding
traceability, tracking and processing of personal
data
 P. 6 8
3.5.
The owner of a vehicle equipped with a TPS
eCall system and/or other added value service in
addition to the 112-based eCall in-vehicle system
has the right to choose to use the 112-based
eCall in-vehicle system rather than the TPS eCall
system and the other added value service.
O
3.5.1.Contact details for handling TPS eCall system
deactivation requestsN/A
CountryContact information
[email protected]
Belgium/[email protected]
Implementing Regulation Annex1 PART3 User InformationConformity

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YARIS CROSS Owner's Manual_Europe_M52K60_en
1-3. Emergency assistance
■Free/Open Source Software Information
This product contains Free/Open Source Software (FOSS). The lic ense information
and/or the source code of such FOSS can be found at the followi ng URL.
http://www.opensourceautomotive.com/dcm/toyota/
■Certification for eCall
 P. 5 3 0
[email protected]
Czech Republic/
Hungary/[email protected]
[email protected] og
[email protected]
[email protected]
[email protected]
[email protected]
Great [email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Netherlandswww.toyota.nl/klantenservice
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected] / [email protected].
[email protected]
[email protected]
CountryContact information