service VOLKSWAGEN CC 2013 Owners Manual

To help prevent damage, have stubborn stains removed by a
professional who has the necessary expertise and experience.
Suitable care products are available from authorized Volkswagen
dealers and authorized Volkswagen Service Facilities.
Caring for upholstery

Cleaning upholstery on non-heated seats, manual seats, or seats
without airbag components
Before using any cleaning agent, familiarize yourself with instruc-
tions and warnings on the packaging.
Vacuum upholstery, fabric trim, Alcantara® upholstery, and carpet-
ing regularly with a suitable brush attachment.
Do not use power washers, steam cleaners, or cooling spray.
A soft sponge or a commercially available lint-free microfiber cloth
may be used for general cleaning ⇒ .
Clean Alcantara® surfaces with a damp cotton or wool cloth or a
commercially available lint-free microfiber cloth ⇒ .
Upholstery and fabric trim with light generalized soiling can be
cleaned with a commercially available dry-foam cleaner.
If the upholstery and fabric trim pieces are heavily soiled, see your
authorized Volkswagen dealer or authorized Volkswagen Service
Facility before you begin cleaning to learn about suitable cleaning
options. If necessary, have the cleaning done by a professional.
Treating stains
When treating stains, it may be necessary to clean the entire surface
and not just the stain itself. This is especially true if the entire surface
has become dirty from normal use. Otherwise, the area that is treated
may become lighter than the untreated area. If you have questions or
concerns, consult a professional cleaner.

Type of stain Recommended cleaning for fabric and uphol-
stery
Water-based
stains, such as
coffee or fruit
juice.
– Moisten a sponge with water and rub the stain
gently with a circular motion.
– Wipe dry with an absorbent cloth.
Persistent stains,
such as choco-
late or make-up.
– Use only Volkswagen-approved cleaning prod-
ucts.
– If necessary, have the fabric or upholstery pro-
fessionally cleaned.

Type of stain Recommended cleaning for fabric and uphol-
stery
Grease-based
stains, such as
oil, lipstick, etc.
– Use only Volkswagen-approved cleaning prod-
ucts.
– If necessary, have the fabric or upholstery pro-
fessionally cleaned.

WARNING
If there is a malfunction in the airbag system, the airbag may
not deploy correctly or at all, or it may deploy unexpectedly.
This could cause fatal injuries.
Have the airbag system inspected immediately by your au-
thorized Volkswagen dealer or authorized Volkswagen Service
Facility.
NOTICE
If the upholstery on power seats, heated seats, or seats with air-
bag components is wet, electrical components and the vehicle
electrical system could be damaged.
If the seating surface becomes soaked, have it dried and the
system components checked immediately by an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Do not use steam cleaners because the steam could cause the
dirt to penetrate deeper into the fabric and make it impossible to
remove.
Power washers and cooling sprays can damage the uphol-
stery.
NOTICE
Clean only the carpet and floor mats with brushes. Other tex-
tile surfaces can be damaged by brushes.
If detergent pastes or mild detergent solutions are applied with
a damp cloth or sponge, the surfactants in the detergent may
cause visible lines to form at the edges of the area where the

WARNING
Damage to safety belts reduces their overall effectiveness and
increases the risk of serious personal injury and death when-
ever the vehicle is being used.
Check the condition of all safety belts regularly. If you notice
that the safety belt webbing, hardware, retractor, buckle, or any
other part of the safety belts is damaged, immediately have an
authorized Volkswagen dealer or authorized Volkswagen Ser-
vice Facility replace the safety belt with the correct replacement
belt for your vehicle model and model year.
Never use chemical cleaning agents, solvents, or any sub-
stance that may damage or weaken the safety belt webbing or
any other parts of the safety belt. Never let the belts come into
contact with corrosive fluids or sharp objects. Otherwise, the
safety belt webbing will be significantly weakened.
After cleaning, always give the safety belts time to dry com-
pletely before letting them retract. The moisture can damage
the retractor and keep it from working properly.
Never let foreign objects or liquids get into the safety belt
latch. This could prevent the belt buckles and safety belts from
working properly.
Damaged safety belts must be replaced; they cannot be re-
paired.
Never try to repair a damaged safety belt yourself. Never re-
move or modify the safety belts in any way.
Safety belts that were subject to stress in an accident and
stretched must be replaced with a correct, new safety belt,
preferably by an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
Replacement after a crash may be necessary even if a safety
belt shows no visible damage. Anchorages that have been
loaded must also be inspected.

⇒ Booklet Radio
⇒ Booklet Navigation system
⇒ Booklet Mobile Phone Package
WARNING
Inappropriate spare parts and accessories as well as improper-
ly performed work, modifications and repairs can cause vehicle
damage, accidents and serious personal injuries.
Volkswagen strongly recommends to only use accessories
approved by Volkswagen and Genuine Volkswagen Parts®.
These parts and accessories have been evaluated by
Volkswagen for their suitability, reliability and safety.
Have repairs and vehicle modifications performed by an au-
thorized Volkswagen dealer or authorized Volkswagen Service
Facility. Authorized Volkswagen dealers and authorized
Volkswagen Service Facilities have the required tools, diagnos-
tic equipment, repair information, and trained personnel to
properly replace any airbag in your vehicle and assure system
effectiveness in a crash.
Only install parts on the vehicle that are consistent with fac-
tory-installed parts with respect to design and characteristics.
Never store, mount, or attach objects, such as cup holders or
phone cradles, on or next to the airbag module covers or within
the airbags deployment zones.
Only use wheel rim/tire combinations approved by
Volkswagen for the respective vehicle type.
Break-in period

Engine life is influenced by how you drive the vehicle for the first
1000 miles (1600 km). Even afterwards, driving at moderate engine
speeds, especially when the engine is cold, will tend to reduce engine
wear and help the engine to last longer and go farther. But do not
drive at an excessively low engine speed, either. Always downshift if
the engine is not running smoothly. For the first 600 miles
(1000 km):
Do not use full throttle.
Don't let the engine speed get above 2/3 the maximum speed.
Do not tow a trailer.
From 600 to 1000 miles (1000 to 1600 km): Speed may gradually
be increased to maximum permissible road and engine speed.
New tires and brake pads
New tires and replacement tires ⇒  Tires and wheels
Brakes ⇒  About the brakes
Breaking in a new engine gently will increase service life and
reduce oil consumption.
Parts and accessories

WARNING
Items stored between the safety belt buckle and the center con-
sole can cause safety belt buckle to send the wrong infor-
mation to the airbag control unit and prevent the Advanced Air-
bag System from working properly.
Always make sure that nothing can interfere with the safety
belt buckles and that they are not obstructed.
WARNING
Improper care and servicing, and improper modification and
repair work, can increase the risk of personal injury and death
by preventing an airbag from deploying when needed or de-
ploying an airbag unexpectedly:
Never repair, adjust, or change any parts of the airbag sys-
tem.
All work on the airbag system, steering wheel, instrument
panel, front seats or electrical system (including the installation
of audio equipment, mobile telephones and CB radios, etc.)
should be performed by authorized Volkswagen dealers or au-
thorized Volkswagen Service Facilities. They have the neces-
sary manuals, training, and special equipment.
The airbag system can be activated only once. After an air-
bag has inflated, it must be replaced.
Use only original equipment airbags approved by
Volkswagen. Have them installed by a trained technician who
has the necessary tools and diagnostic equipment to properly
replace any airbag in your vehicle and assure system effective-
ness in a crash.
Never permit salvaged or recycled airbags to be installed in
your vehicle.
Undeployed airbag modules and safety belt pretensioners are
classified as Perchlorate Material. Special handling may apply – see
http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all appli-
cable legal requirements regarding handling and disposal of the vehi-
cle or parts of its restraint system, including airbag modules and safe-
ty belts with pretensioners. Authorized Volkswagen dealers and au-

thorized Volkswagen Service Facilities are familiar with the require-
ments, and we recommend that you have them perform this service
for you.
Notice about data recorded by the Event Data Recorder and
vehicle control modules

Some state laws restrict the retrieval or downloading of data stored by
EDRs installed in a vehicle for the express purpose of retrieving data
after an accident or crash event without the owner's consent.
Volkswagen will not access the EDR and/or similar data or give it to
others - unless the vehicle owner (or lessee if the vehicle has been
leased) agrees, or;
upon the official request by the police;
upon the order of a court of law or a government agency; or
for the defense of a lawsuit through the judicial discovery process.
Volkswagen may also use the data for research about vehicle opera-
tion and safety performance or provide the data to a third party for
research purposes without identifying the specific vehicle or infor-
mation about the identity of its owner or lessee.
NOTE: Your vehicle may be equipped with Volkswagen Car-Net.
Please see the Volkswagen Car-Net Terms of Service and Privacy
Policy at (http:// www.vw.com/carnet) for details regarding how
Volkswagen collects, processes, transmits, uses and shares infor-
mation obtained through the Volkswagen Car-Net equipment and
service.
Your vehicle is also equipped with a number of electronic control
modules for various vehicle systems, such as engine management,
emission control, airbags, and safety belts.
These electronic control modules record data during normal vehicle
operation that may be needed by trained technicians for diagnostic
and repair purposes. The recording capability of these modules is
limited to data (no sound is recorded). Only a small amount of data is
actually recorded over a very limited period of time, or stored when a
system fault is detected by a control module. Some of the data stored
may relate to vehicle speed, direction, or braking, as well as restraint
system use and performance in the event of a crash. Stored data can
also only be read and downloaded with special equipment that is di-
rectly connected to the vehicle.
Using a mobile phone without a vehicle-integrated antenna -
some important things to know

Mobile or cellular telephones send and receive radio waves, some-
times called “radiofrequency energy” (RF energy), both when they are
being used and when they are in standby mode. Current scientific
literature indicates that radio waves that exceed a certain level can
have effects on the human body. Limits and guidelines have been
established by governmental authorities and international committees
in an effort to keep the electromagnetic radiation from mobile phones
at levels that will not cause health problems. However, there is no
scientifically based proof that wireless phones are absolutely safe.
Therefore, some experts recommend a precautionary approach re-
garding the use of mobile phones by taking measures that lower the
personal exposure to electromagnetic fields. When using a mobile
telephone inside a motor vehicle without a proper connection to an
integrated vehicle telephone antenna, the personal exposure to elec-
tromagnetic fields will be higher than when using the mobile tele-
phone while properly connected to an integrated or other outside ve-
hicle telephone antenna.
Your vehicle may be equipped with an optional hands-free system
that will permit many of the features of compatible Bluetooth® enabled
mobile telephones to be used for greater convenience and is con-
sistent with the laws of an increasing number of states and localities
that prohibit the use of mobile telephones without some kind of
hands-free device.
The hands-free system in your vehicle can be used with certain mo-
bile phones that are connected by wire and hardware connector or via
compatible Bluetooth® enabled phones with a cradle that is designed
to fit your mobile telephone.The special cradle offers several ad-
vantages: The phone cradle must be safely secured to the base plate.
Your phone is firmly attached to the instrument panel and is within
reach at all times. Placing the phone in its cradle permits it to be
charged, but more importantly connects the mobile phone to the vehi-
cle's outside antenna. A mobile telephone that is properly connected
to the integrated or other outside vehicle telephone antenna will lower
the personal exposure to electromagnetic fields. You should also ex-
perience a better quality of service. Although a mobile telephone can
be used inside your vehicle without a cradle, the phone will not be
securely attached to the vehicle, will not be charged through the cra-
dle wiring, and more importantly will not be connected to the vehicle's
integrated telephone antenna. The mobile phone will also not be re-