instrument VOLKSWAGEN E-GOLF 2019 User Guide

Diagnostics & Maintenance:
Feature Description
Dealer
Scheduling
Press the button in the 3-button module: The vehicle will
initiate a call to the Volkswagen Car-Net Response Center
where a Volkswagen Car-Net Customer Specialist will
connect you with an authorized Volkswagen dealer to
schedule your service appointment. The address of the
dealer’s location can also be sent by the Customer Spe-
cialist to your factory-installed navigation system (if
equipped).
Vehicle
Health Re-
port
View a vehicle health report to proactively manage
maintenance and other services and to receive up-to-date
diagnostics in a monthly email report or by immediate re-
quest.

WARNING
Refer to your vehicle's warning and indicator lights for the most current diagnostic infor-mation. Always consult this manual for maintenance guidelines. Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Park the vehicle at a safe distance from moving traffic and where no part of the hot cata-lytic converter and exhaust system can come into contact with flammable materials under the vehicle, such as dry grass, brush, spilled fuel, etc.
x A broken down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.
The Volkswagen Car-Net website (http:// www.vw.com/carnet) contains the most up-to-date information and instructions about Volkswagen Car-Net services.
x Please regularly visit the website to learn about changes to services and new features.
x Volkswagen Car-Net features can be modified, discontinued, deactivated, reactivated or expanded without any further notice.
Application software (“apps”)

A driver message appears in the instrument cluster display if there is no remote control vehicle key inside the vehicle or if the system does not recognize the remote control vehicle key. The key may not be recognized, for example, if it is covered by something that interferes with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as mobile phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the
door handle sensors work. Cleaning the door handles can help with this problem ⇒ page 334, Exterior care and cleaning.
If the automatic transmission is not in Park (P) position, the electronic steering column lock will not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle key.
Anti-theft alarm system

When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
If a door is not closed properly, the vehicle icon appears in the instrument cluster display showing an
open door ⇒ fig. 10.
Depending on your vehicle's equipment and options, the icon may still be displayed even after the ignition is switched off as long as the key has not been taken out of the ignition. The icon in the in-strument cluster display goes out about 15 seconds after the vehicle has been locked.
Child safety lock

Fig. 25 In the left rear door: Child safety lock A deactivated, B activated.

Fig. 26 In the right rear door: Child safety lock A deactivated, B activated.

WARNING
Always adjust seat, safety belts, and head restraints properly before driving and make sure that all passengers are properly restrained.
x Push the passenger seat as far back as possible. Always be sure that there are at least 10 inches (25 cm) between the front passenger's breastbone and the instrument panel.
x Always adjust the driver's seat and the steering wheel so that there are at least 10 inches (25 cm) between your breastbone and the steering wheel.
x Adjust the driver's seat so that you can easily push the pedals all the way to the floor while keeping your knee(s) slightly bent.
x If these requirements cannot be met for physical reasons, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility to see whether adaptive equipment is available.
x Always hold the steering wheel on the outside of the steering wheel rim with your hands at the 9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driv-er's airbag inflates.
x Never hold the steering wheel at the 12 o'clock position or with your hands at other places inside the steering wheel rim or on the steering wheel hub. Holding the steering wheel the wrong way can cause serious injuries to the hands, arms, and head if the driver's airbag in-flates.
x Pointing the steering wheel toward your face decreases the ability of the driver's airbag to help protect you in a collision.
x Never drive with backrests reclined or tilted back farther than necessary to drive comfort-ably. The farther back the backrests are tilted, the greater the risk of injury caused by incor-rect positioning of the safety belts and improper seating position.
x Never drive with the front seat passenger backrest tilted forward. If the front airbag de-ploys, the front backrest can be forced backward and injure passengers on the rear seat.
x Sit as far back as possible from the steering wheel and the instrument panel.
x Always sit upright with your back against the backrest with the front seats properly ad-justed. Never lean against or place any part of your body too close to the area where the air-bags are located.
x Rear seat passengers who are not properly seated and restrained are more likely to be seriously injured in a crash.
WARNING
Improper adjustment of the seats can cause accidents and severe injuries.
x Never adjust the seats while the vehicle is moving. Your seat may move unexpectedly and you could lose control of the vehicle. In addition, you will not be in the correct seating posi-tion while adjusting the seats.
x Adjust the front seat height, angle and longitudinal direction only if the seat adjustment area is clear.
x The adjustment of the front seats must not be restricted by things in the footwell in front or behind the seats.

WARNING
Some kinds of cigarette lighters can be lit unintentionally, or crushed causing a fire that can result in serious burns and vehicle damage.
x Always make sure that there are no lighters in the seat tracks or near other moving parts before adjusting the seats.
x Before closing a storage compartment, always make sure that no cigarette lighter can be activated, crushed, or otherwise damaged.
x Never leave a cigarette lighter in a storage compartment, on the instrument panel, or in other places in the vehicle. Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. High temperatures could cause the cigarette lighter to catch fire.
Examples of improper seating positions

WARNING
Damage to safety belts reduces their overall effectiveness and increases the risk of serious personal injury and death whenever the vehicle is being used.
x Never let safety belts become damaged by being caught in the door or seat hardware.
x Torn or frayed safety belts can tear, and damaged safety belt hardware can break in an accident.
x Inspect belts regularly for damage. If webbing, bindings, buckles, or retractors are dam-aged, have the belts replaced immediately with the correct replacement belts approved by Volkswagen for your vehicle, model, and model year.
x Safety belts that were subject to stress in an accident and stretched must be replaced with a correct, new safety belt, preferably by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Replacement after a crash may be necessary even if a safety belt shows no visible dam-age. Anchorages that have been loaded must also be inspected.
x Damaged safety belts must be replaced; they cannot be repaired.
x Never try to repair a damaged safety belt yourself. Never remove or modify the safety belts in any way.
x Have safety belts, bindings, retractors and buckles replaced by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Always keep the belts clean. Dirty belts may not work correctly and can impair the func-tion of the inertia reel.
Warning light

Fig. 46 Warning light in the instrument cluster.

WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, stop the electric motor, turn on the emergency flashers, and use other warning devices to warn approaching traffic.
x Never park the vehicle in areas where the hot catalytic converter and exhaust system can come into contact with dry grass, brush, spilled fuel, oil, or other material that can catch fire.
x A broken down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
High Intensity Discharge (HID) headlights provide bright, uniform lighting to help you see and be seen. The light comes from an electric arc between two electrodes in the gas-filled bulb. Over time, the electrodes can wear down and the gap between them will get wider. The HID lamp’s control unit then increases the voltage to keep the arc’s brightness constant. However, the commonly called “Xenon” bulbs will also ultimately burn out. Before they burn out, HID lamps can flicker. A message will then appear in the MFD. This is your reminder to see an authorized Volkswagen dealer or an authorized Volkswagen Service facility to check the headlights.
Turn signal lever and high beam switch

Fig. 73 On the left side of the steering column: Turn signal lever and high beam switch.

(C) Switching high beams on ⇒ . An indicator light  lights up in the instrument cluster when the high beams are switched on.
(D) Switching the high beams off and operating the headlight flasher. The headlight flasher turns on the high beams as long as the lever is pulled and manually held in the pulled position. The indi-cator light  lights up. When released, the lever moves back to the home position and turns off the high beams. The indicator light  goes out.
Move the lever back to the home position to turn the selected feature off.
Convenience turn signal (lane change feature)
To use the convenience turn signal, move the lever up or down slightly, just to the point of resistance and then release it. If you have the convenience turn signal switched on, the turn signals and the turn signal indicator flash 3 times. If it is switched off, they flash as long as you hold the lever up or down, and go out when you release the lever.
The convenience turn signal can be switched on and off in the Infotainment system by pressing the
#!2 button followed by the

Function Action
Switching the
DRL off:
– Switch the ignition on.
– Turn the light switch to the / posi-
tion.
– Set the parking brake.
Switching the
DRL back on:
– Release the parking brake.

Static cornering lights
Your vehicle may have fog lights under the front bumper, which on some models are also static cor-nering lights. On some models the static cornering lights may be integrated in the headlights. At speeds below about 25 mph (40 km/h), the light on one side of the vehicle will come on automatically when you turn a corner. If you turn to the right, the right fog light comes on; turn left and the left fog light comes on. The light dims and goes out when the steering wheel is straightened out again.
When you move the selector lever to Reverse (R), the static cornering lights on both sides of the vehicle may come on so that you can see the area around the vehicle better when backing up.
The static cornering lights work only when the headlights are on. If you are using automatic headlights
(headlight switch in the !54/ position ⇒ fig. 75), they work only when the headlights have been auto-matically switched on. The static cornering lights do not come on when the headlight switch is in the /
position or when the fog lights themselves have been switched on ⇒  Switching lights on and off.
Automatic headlights (!54/)
Your vehicle may be equipped with automatic headlights (!54/), which are a convenience feature only and cannot always recognize all lighting and driving situations.
If the light switch is in the !54/ position, both vehicle lighting and instrument and switch lighting are
automatically switched on and off in the following situations ⇒ :

Automatic activation: Automatic deactivation:
If the low-light sensor registers
darkness, for example when driving
through a tunnel.
If sufficient brightness is registered.
If the rain sensor recognizes rain
and switches the windshield wipers
on.
If the windshield wipers have not
moved for several minutes.

You can adjust the level of darkness the vehicle must register before automatically switching on the headlights in the Infotainment system by pressing the #!2 button followed by the function keys

WARNING
Unsecured or incorrectly stowed items can fly through the vehicle, causing serious personal injury during hard braking or sharp steering or in an accident. Loose items can also be struck and thrown through the passenger compartment by the front airbags if they inflate. To help reduce the risk of serious personal injury:
x Always stow all objects securely in the vehicle. Always put luggage and heavy items in the luggage compartment.
x Always secure objects in the passenger compartment properly with suitable straps so that they cannot move into the deployment zone of a side or front airbag during sudden braking, in a sudden maneuver, or in a collision.
x Always keep storage compartments closed while driving.
x Never stow hard, heavy, or sharp objects in the vehicle's open storage compartments, on the luggage compartment cover, or on the top of the instrument panel.
x Always remove hard, heavy, or sharp objects from clothing and bags in the vehicle interi-or and stow them securely in the luggage compartment.
WARNING
Transporting heavy objects causes the handling characteristics of the vehicle to change and increases braking distances. Heavy loads which are not properly stowed or secured in the vehicle can lead to a loss of vehicle control and cause serious personal injury.
x Transporting heavy items causes the handling characteristics of the vehicle to change by shifting the vehicle's center of gravity.
x Always distribute luggage evenly and as low as possible within the vehicle. The vehicle capacity weight figures apply when the load is distributed evenly in the vehicle (passengers and luggage).
x Always stow luggage and heavy items in the luggage compartment as far forward of the rear axle as possible and secure them with appropriate straps to the tie-downs provided.
x Never exceed the vehicle's Gross Vehicle Weight Rating or Gross Axle Weight Ratings, which are printed on the Safety Compliance Certification Label located on the door jamb of the driver door. Exceeding the permissible weight can cause the vehicle to skid and behave differently.
x Always adapt your speed and driving style to accommodate your payload and its weight distribution within your vehicle.
x Be especially cautious and gentle when stepping on the accelerator pedal and avoid sud-den braking and other maneuvers.
x Brake earlier than you would if you were not driving a loaded vehicle.
NOTICE
The defroster heating wires or antenna in the rear window can be damaged by objects that rub against them.