Power VOLKSWAGEN E-GOLF 2019 Owner's Manual

WARNING
Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control, collision, serious personal injury or even death.
x When the warning symbol appears in the instrument cluster, stop and inspect the tires.
x Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect the handling of the vehicle and stopping ability.
x Incorrect tire pressures and/or underinflation can also lead to sudden tire failure, includ-ing a blowout and sudden deflation, causing loss of vehicle control.
x The driver is responsible for the correct tire pressures for all tires on the vehicle. The
recommended tire pressure values are listed on a sticker inside the driver door ⇒ Tire infla-tion pressure.
x The TPMS can only work correctly when all tires on the vehicle are filled to the correct cold tire inflation pressure.
x Using incorrect tire pressure values can cause accidents or other damage. Always inflate the tires to the correct specified cold tire pressure values for the tires installed on the vehicle.
x Always maintain correct cold tire inflation pressure so that TPMS can do its job.
x Always inflate tires to the recommended and correct tire pressure before driving off.
x Driving with underinflated tires causes them to flex (bend) more, letting them get too hot, resulting in tread separation, sudden tire failure, and loss of control.
x Excessive speed and/overloading can cause heat buildup, sudden tire failure and loss of control.
x If the tire pressure is too low or too high, the tires will wear prematurely and the vehicle will not handle well.
x If the tire is not “flat” and you do not have to change a wheel immediately, drive carefully and at reduced speed to the nearest service station to check the tire pressure and add air as required.
x When replacing tires or wheel rims on vehicles equipped with TPMS always read and heed
the information and all WARNINGS regarding ⇒  Tires and wheels.
x The Tire Pressure Monitoring System must be recalibrated whenever you remove and remount or change any wheel or tire on the vehicle, even if the reinstalled or replacement wheels and tires are identical to those that were removed and even if the tire pressure does
not change ⇒  Tire inflation pressure.
WARNING
Improper recalibration can cause the TPMS to give false warnings or to give no warning de-
spite dangerously low tire pressure ⇒  Tire Pressure Monitoring System (TPMS) and recali-bration through the Infotainment system.
Underinflation increases power consumption and tire wear.
Do not rely solely on the Tire Pressure Monitoring System. Check your tires regularly to make sure they are properly inflated and have no signs of damage, such as punctures, cuts, cracks, and blisters. Remove any objects that become embedded in the tire tread but have not penetrated into the body of tire itself.

As an added safety feature, your vehicle has been equipped with a Tire Pressure Monitoring System (TPMS) that illuminates a low tire pressure telltale when one or more of your tires is significantly underinflated. Accordingly, when the low tire pressure telltale illuminates, you should stop and check your tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly underinflated tire causes the tire to overheat and can lead to tire failure. Underinflation also reduces power efficiency and tire tread life, and may affect the vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver’s respon-sibility to maintain correct tire pressure, even if underinflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire pressure telltale. When the system detects a malfunction, the telltale will flash for approximately 1 minute and then remain continuously illuminated. This sequence will continue upon subsequent vehicle start-ups as long as the malfunction exists.
When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire pressure as intended. TPMS malfunctions may occur for a variety of reasons, including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly. Always check the TPMS malfunction telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly.
Resetting and recalibrating the benchmark tire pressure
Resetting the tire pressures in the Infotainment system resets the benchmark tire pressure used by the TPMS to the current tire pressure in the tires based on the circumference of the tires.
x Switch on the ignition.
x Press the #!2 Infotainment button ⇒  Menu and system settings (SETUP).
x Tap the

Power outlets

If the ignition is on but the electric motor is not activated, the vehicle battery will be drained by any device that is plugged in and turned on. For this reason, never use the electrical sockets unless the electric motor is activated.
To help prevent damage from voltage fluctuations, switch off all electrical devices connected to a 12 Volt socket before switching the ignition on or off or starting the electric motor.
The vehicle may have 12 Volt sockets at the following places:
x In the lower center console ⇒ fig. 117.
x In the luggage compartment ⇒ fig. 118.
x In the front center armrest storage compartment ⇒  Storage compartment in the front center arm-rest.
NOTICE
x Follow the manufacturer's instructions for connected devices!
x Never exceed the maximum power consumption, or the entire vehicle electrical system may be damaged.
x 12 Volt socket:
– Only use equipment that has been tested for electromagnetic compatibility and complies with applicable guidelines.
– Never feed current into the socket, with a solar panel, for example.
Unshielded devices may interfere with radio reception or the vehicle's electrical system.

x The charging port (B)
x Covers on components of the high-voltage system (B)
Power output of the electric motor
The maximum torque of the electric motor is available as soon as you press the accelerator pedal ⇒ 
.
As the charge level of the high-voltage battery increases, the recuperation and thus also the electric motor braking effect will decrease when the vehicle is braked and when the vehicle rolls in overrun mode or drives downhill. No brake energy recuperation occurs and therefore no electric motor braking
effect is available once the high-voltage battery is fully charged ⇒ .
DANGER
High-voltage systems in the electric motor compartment and in other places on the vehicle can cause electrical shocks or even electrocution, severe burns, other serious injuries, and even death!
x Touching damaged orange high-voltage cables, the high-voltage battery or other parts of the high-voltage electrical system can cause fatal electric shock.
x The high-voltage system may also be active even when the ignition is switched off!
x Electrolyte fluid in the high-voltage battery will cause severe chemical burns. If electrolyte fluid contacts skin, thoroughly flush affected area with clean water for at least 15 minutes and then wash affected area with soap and water; medical attention is recommended.
x Any work on the high-voltage system, or on systems which could be directly or indirectly affected by it, must only be carried out by properly trained and qualified experts.
WARNING
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This can cause you to lose control of the vehicle, which can lead to accidents and serious injuries.
x Always adjust your driving style in accordance with the flow of traffic.
x Only use the kickdown or fast acceleration if visibility, weather, road and traffic conditions permit, and other road users are not put at risk due to the acceleration and the driving style.
WARNING
Medium, high and very high recuperation can lead to loss of traction and skidding, particular-ly on slippery roads. This can cause you to lose control of the vehicle, which can lead to accidents and serious injuries.
x Only use medium, high or very high recuperation if visibility, weather, road and traffic conditions permit, and other road users are not put at risk due to the vehicle's acceleration and your driving style.
WARNING
The higher the charge level of the high-voltage battery, the lower the electric motor braking effect, to the point where no electric motor braking effect may be generated at all.
x Reduce your speed before driving down a long, steep gradient.
x When driving down a long, steep gradient, slow the vehicle using the vehicle brake.

Switching the ignition on and off
x Briefly press the starter button once without operating the brake or clutch pedals ⇒ .
Emergency start feature
If an authorized remote control vehicle key is in the passenger compartment but the instrument cluster displays No key in range when you push the starter button, the remote control vehicle key battery is weak or dead. You can still start the electric motor using the Emergency start feature.
x Make sure the selector lever is in the Park (P) position.
x Hold the remote control vehicle key to the right of the steering column trim immediately after press-
ing the starter button ⇒ fig. 122.
x The ignition automatically switches on and the electric motor starts.
Emergency shut-off
If the electric motor does not switch off by briefly pressing the starter button, emergency shut-off is necessary:
x Press the starter button twice within 3 seconds or press and hold the button longer than 1 second
⇒  in Stopping the electric motor
x The electric motor switches off automatically.
If no authorized remote control vehicle key is identified in the passenger compartment after the electric motor has been switched off, the electric motor cannot be restarted. A related message is shown in the instrument cluster display.
WARNING
Unintended vehicle movement can cause serious personal injury.
x Do not depress the brake or clutch pedals when switching on the ignition, as the electric motor could otherwise be activated immediately.
WARNING
Improper use of vehicle keys can result in serious personal injury.
x Always take the key with you when you leave the vehicle. Children or unauthorized per-sons may use it to lock the vehicle, start the electric motor, and operate vehicle systems such as the power windows, leading to serious personal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked using the remote control vehicle key. This could result in people being trapped in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
If the ignition is switched on or the electric motor is activated and the driver door is opened, a chime sounds. The chime is also a reminder to switch off the electric motor and turn off the ignition before leaving and locking the vehicle from the outside.

Please perform these steps only in the order listed.
Step Vehicles without Keyless Ac-
cess
Vehicles with Keyless Access
7. Release the parking brake when you are ready to start driving

Noises before driving
A clicking noise may be heard when activating the electric motor.
Recognizing that the vehicle is ready to drive
The electric motor does not make any perceptible noise either when starting or when switched on. It is therefore not possible to tell that the vehicle is ready to drive based on vehicle noise. Instead, the following features indicate that the vehicle is ready to drive:
x The needle in the power display ⇒ fig. 9 (1) is positioned at .
x The illumination of the needles in the instrument cluster is switched on regardless of whether the vehicle's exterior lighting is switched on.
x The text message READY appears in the instrument cluster display ⇒ fig. 9 (3).
x An acoustic signal will sound.
Automatic deactivation of the electric motor
The electric motor is automatically deactivated if the vehicle is left with the electric motor still switched on after driving. In vehicles with Keyless Access, the ignition switches off automatically with a delay of about 30 seconds, to protect the vehicle against unauthorized usage.
Reactivating the electric motor
When the electric motor has been automatically switched off once the driver has left the vehicle, it can be switched back on again within 30 seconds.
The driver door must be closed, the brake pedal depressed and one of the following conditions ful-filled:
x Move the selector lever to position D/B/N or P and lock the safety belt.
x OR: move the selector lever to position D/B/N or P and manually release the electronic parking brake.
When the driver door is closed and no pedals are depressed, the electric motor is reactivated by applying the safety belt if one of the following additional conditions is also fulfilled:
x The selector lever is in position P or N and the electronic parking brake is switched on.
x OR: the selector lever is in position D or B, the vehicle is not crawling and the electronic parking brake is switched on.
WARNING
Never leave the vehicle unattended with the electric motor activated, especially when it is in gear. The vehicle could move suddenly or some other unexpected event could occur, result-ing in property damage, fire, or personal injury.

Power availability display

Fig. 123 In instrument cluster: power display with ranges for energy consumption A and for recuperation B

Fig. 124 In the instrument cluster: power availability

x (B) Maximum power no longer available ⇒ .
x (C) Currently available power is very limited. The indicator light

Lights up Warning text in the
instrument cluster
display
Proper response
- Please charge
battery! Limited
conv. funct.
The remaining range is
just a few miles. The
power is reduced and,
if necessary, electrical
consumers are shut
down. The Eco driving
profile is activated.
Charge the high-
voltage battery as soon
as possible
- Battery almost
drained! Limited
function.
The vehicle can only
be driven with limited
power in reserve mode.
The Eco+ driving pro-
file is activated. Charge
the high-voltage battery
as soon as possible