Load VOLKSWAGEN E-GOLF 2019 Owner's Guide

WARNING
The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure.

WARNING
Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control, collision, serious personal injury or even death.
x When the warning symbol appears in the instrument cluster, stop and inspect the tires.
x Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect the handling of the vehicle and stopping ability.
x Incorrect tire pressures and/or underinflation can also lead to sudden tire failure, includ-ing a blowout and sudden deflation, causing loss of vehicle control.
x The driver is responsible for the correct tire pressures for all tires on the vehicle. The
recommended tire pressure values are listed on a sticker inside the driver door ⇒ Tire infla-tion pressure.
x The TPMS can only work correctly when all tires on the vehicle are filled to the correct cold tire inflation pressure.
x Using incorrect tire pressure values can cause accidents or other damage. Always inflate the tires to the correct specified cold tire pressure values for the tires installed on the vehicle.
x Always maintain correct cold tire inflation pressure so that TPMS can do its job.
x Always inflate tires to the recommended and correct tire pressure before driving off.
x Driving with underinflated tires causes them to flex (bend) more, letting them get too hot, resulting in tread separation, sudden tire failure, and loss of control.
x Excessive speed and/overloading can cause heat buildup, sudden tire failure and loss of control.
x If the tire pressure is too low or too high, the tires will wear prematurely and the vehicle will not handle well.
x If the tire is not “flat” and you do not have to change a wheel immediately, drive carefully and at reduced speed to the nearest service station to check the tire pressure and add air as required.
x When replacing tires or wheel rims on vehicles equipped with TPMS always read and heed
the information and all WARNINGS regarding ⇒  Tires and wheels.
x The Tire Pressure Monitoring System must be recalibrated whenever you remove and remount or change any wheel or tire on the vehicle, even if the reinstalled or replacement wheels and tires are identical to those that were removed and even if the tire pressure does
not change ⇒  Tire inflation pressure.
WARNING
Improper recalibration can cause the TPMS to give false warnings or to give no warning de-
spite dangerously low tire pressure ⇒  Tire Pressure Monitoring System (TPMS) and recali-bration through the Infotainment system.
Underinflation increases power consumption and tire wear.
Do not rely solely on the Tire Pressure Monitoring System. Check your tires regularly to make sure they are properly inflated and have no signs of damage, such as punctures, cuts, cracks, and blisters. Remove any objects that become embedded in the tire tread but have not penetrated into the body of tire itself.

x Before driving downhill, especially on hills that are long or steep, always reduce speed and shift into an adequate recuperation level. This will let the vehicle use the electric motor braking and reduce the load on the brakes. Otherwise, the brake system could overheat and even fail. Only use the brakes when you need them to slow the vehicle down more or to stop.
Warning and indicator lights

WARNING
Overheated brakes will reduce the vehicle's stopping power and increase stopping distances considerably.
x When driving downhill, the brakes have to work especially hard and heat up quickly.
x Before driving downhill, especially on hills that are long or steep, always reduce speed and use the recuperation mode. This will let the vehicle use electric motor braking and re-duce the load on the brakes. Otherwise, the brake system could overheat and possibly fail. Only use the brakes when you need them to slow the vehicle down more or to stop.
x A damaged front bumper or a non-standard spoiler can reduce airflow to the brakes and make them overheat.
WARNING
Wet brakes or brakes coated with ice or road salt react slower and need longer stopping dis-tances.
x Carefully apply the brakes to test them.
x Always dry brakes and clean off ice and salt coatings with a few cautious brake applica-tions when visibility, weather, road and traffic conditions permit.
WARNING
Driving when the electro-mechanical brake booster is not working increases stopping dis-tances and can cause accidents and serious personal injuries.
x Never let the vehicle coast when the electric motor is switched off.
x If the electro-mechanical brake booster is not working, a lot more pedal force is needed to slow down and stop.
NOTICE
x Never “ride” the brakes by keeping your foot on the brake pedal when you do not want to brake. Constant pressure on the brake pedal can make the brakes overheat. Riding the brakes will substantially reduce braking performance, increase stopping distance, and can cause complete brake system failure.
x Before driving downhill, especially on hills that are long or steep, always reduce speed and use the recuperation mode. This will let the vehicle use electric motor braking and reduce the load on the brakes. Otherwise, the brake system could overheat and possibly fail. Only use the brakes when you need them to slow the vehicle down more or to stop.
When the front brakes are serviced, you should have the rear brake pads inspected at the same time. The wear of all brake pads should be visually checked regularly. The best way to check for brake pad wear is to have your authorized Volkswagen dealer or authorized Volkswagen Service Facility visually inspect the pads through the openings in the wheel rims or from underneath the vehicle. If necessary, the wheels can be taken off for a more thorough inspection.
Braking assistance systems

Temperature monitoring
During the charging process the charging cable can become slightly warmer. This is normal and no cause for concern
If the control unit or the charging cable becomes too hot, the charging current will automatically be reduced If the control unit or the charging cable continues to get hot even at the lowest charging current, the protection unit will be switched off, and will remain switched off until it has cooled down sufficiently.
If no other sources of heat, such as direct sunlight, can be identified as relevant, have the outlet checked by properly qualified and trained experts.
Charging cable for charging at charging stations (if equipped)
Keep the charging cable for charging at a charging station safely in its bag in the luggage compart-ment. Follow the operating manual for the charging station. Before using the charging cable, read the procedure for charging with alternating current
WARNING
Charging the high-voltage battery improperly, using improper or damaged outlets and charg-ing cables, improper handling of the high-voltage battery or failure to follow safe charging procedures can cause short circuits, electric shock, explosions, fire, burns, injuries and death.
x Always connect the charging cable to a properly functioning 110 Volt Ground Fault Circuit (GFI) wall outlet. The outlet must be properly protected from water, moisture and other fluids.
x Always check the fuse protection of the GFI outlet before connecting the charging cable.
x Never connect the charging cable to a conventional power outlet, regardless of whether the outlet is protected or not.
x Never use the charging cable with an extension cord of any kind.
x Never let plugs or connectors come into contact with water, moisture, or any other fluids.
x Never use any charging cable if it is damaged and never use the charging cable with a damaged GFI outlet.
x Never attempt to alter or repair cables or other electrical components.
x Never let anybody stay in the vehicle while the high-voltage battery is charging.
x Never do any kind of work on the outside or inside of the vehicle while the high-voltage battery is charging.
x Always disconnect the charging cable completely from the vehicle before starting the motor.
WARNING
If you are not familiar with the outlet or the electrical installation or it has not been checked by qualified experts, never use it for charging. Even very low charging currents can cause serious damage and in particular fires if the socket or electrical installation is in bad condi-tion. If necessary, get expert assistance from a qualified electrical installation specialist.
WARNING
If a 110 Volt outlet is being used for charging, never charge 2 or more vehicles on outlets of the same fuse at the same time. Use a different fuse circuit for charging another vehicle. Al-ways comply with the maximum load for the fuse circuit used. If necessary, get expert assis-tance.

should always be replaced by a qualified technician, since the vehicle's onboard electrical system management has to be reset after replacing the battery. Only a qualified service facility is able to perform this necessary adjustment. Therefore, Volkswagen recommends to always have the 12 volt vehicle battery replaced by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Only use maintenance-free vehicle batteries meeting standards TL 825 06 and VW 7 50 73. These standards must date from July 2012 or later.
Disconnecting the 12 Volt vehicle battery
If the battery must be disconnected from the vehicle's electrical system, note the following:
x Switch off all electrical systems and devices and the ignition.
x Unlock the vehicle before disconnecting the battery; otherwise the alarm system will go off.
x First disconnect the negative cable (-) and then the positive cable (+) ⇒ .
Connecting the 12 volt vehicle battery
x Prior to reconnecting the battery, switch off all electrical systems and devices and the ignition.
x Connect the positive cable (+) first and then the negative cable (-) ⇒ .
After the battery is connected and the ignition is switched on, different indicator lights may light up. They should go out after you drive a short distance at 10–12 mph (15–20 km/h). If the indicator lights do not go out, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility and have the vehicle checked.
If the battery was disconnected for a long time, the next scheduled service may not be correctly calcu-
lated and displayed ⇒  Instrument cluster. The maximum permissible service and maintenance inter-
vals are shown in the ⇒ Booklet Warranty and Maintenance.
Vehicles with Keyless Access
If the ignition will not start after reconnecting the vehicle battery, lock the vehicle from the outside and
unlock it again ⇒  Unlocking or locking the vehicle with Keyless Access. Then try to start the ignition again. If the ignition cannot be switched on, contact an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop for assistance.
Automatic electrical load deactivation
If the vehicle battery drain is high, the intelligent onboard electrical system management automatically takes steps to help prevent battery drain.
x The idle speed is increased so that the alternator provides more power.
x The power to devices that consume a lot of electricity is cut back or switched off completely.
The onboard electrical system management cannot always keep the battery from being drained. For example, the battery will drain if the electric motor is not activated, but the ignition is switched on or the parking lights are left on for a long time when parked.
What drains the vehicle battery?
x Long periods when the electric motor is not activated, especially when the ignition is on.
x Using electrical systems or devices when the electric motor is switched off.
x Leaving the vehicle unlocked for several days when not in use.
x The selector lever is left for a long period of time in any position other than Park (P) when the
ignition is switched off ⇒  Selector lever.

If a safety belt is dirty, this can prevent the belt from working properly. Keep safety belts clean and regularly check all safety belts for damage.
Safety belts must never be taken apart for cleaning.
x Remove coarse dirt with a soft brush ⇒ .
x Carefully pull the dirty safety belt out of the retractor and keep it out.
x Clean the safety belt with a mild soap solution.
x After cleaning, always give the safety belts time to dry thoroughly before letting them retract. This helps prevent damage to the retractor.
x Do not let the safety belts retract until they are completely dry.
WARNING
Damage to safety belts reduces their overall effectiveness and increases the risk of serious personal injury and death whenever the vehicle is being used.
x Check the condition of all safety belts regularly. If you notice that the safety belt webbing, hardware, retractor, buckle, or any other part of the safety belts is damaged, immediately have an authorized Volkswagen dealer or authorized Volkswagen Service Facility replace the safety belt with the correct replacement belt for your vehicle model and model year.
x Never use chemical cleaning agents, solvents, or any substance that may damage or weaken the safety belt webbing or any other parts of the safety belt. Never let the belts come into contact with corrosive fluids or sharp objects. Otherwise, the safety belt webbing will be significantly weakened.
x After cleaning, always give the safety belts time to dry completely before letting them retract. The moisture can damage the retractor and keep it from working properly.
x Never let foreign objects or liquids get into the safety belt latch. This could prevent the belt buckles and safety belts from working properly.
x Damaged safety belts must be replaced; they cannot be repaired.
x Never try to repair a damaged safety belt yourself. Never remove or modify the safety belts in any way.
x Safety belts that were subject to stress in an accident and stretched must be replaced with a correct, new safety belt, preferably by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Replacement after a crash may be necessary even if a safety belt shows no visible dam-age. Anchorages that have been loaded must also be inspected.

8. If the luggage compartment is loaded: Remove the luggage.
9. Raise and secure the luggage compartment floor.
10. Unscrew the fastening screw with washer counterclockwise and remove.
11. Take the spare or compact spare wheel and the vehicle tool kit out of the luggage compartment.
12. Take off the wheel covers ⇒  Wheel trim.
WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common sense.
Wheel bolts

Fig. 173 Changing a wheel: Loosening the wheel bolts.

Checklist
Carry out the following steps in the order listed before starting to inflate a tire ⇒ :
1. If you have a flat tire, move it as far away from traffic as possible. Park the vehicle on a flat, level surface at a safe spot.
2. Firmly apply the parking brake to help prevent the vehicle from moving
3. Move the selector lever into Park (P)
4. Switch off the electric motor and remove the key from the ignition switch
5. Have all passengers exit and go to a safe place, such as behind the guard rail.
6. Switch on emergency flashers and use a warning triangle or other device to warn oncoming traffic. Observe all legal requirements.
7. Check whether a repair with the tire mobility set is possible
8. If the luggage compartment is loaded: Remove the luggage.
9. Remove the tire mobility set from the luggage compartment.
10. Affix the label ⇒ fig. 177 (2) from the tire mobility set on the instrument panel in the driver's field of vision.
11. The foreign object (screw or nail, for example) should not be removed from the tire!
WARNING
Disregarding the safety-related checklist may lead to accidents and serious injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common sense.
Sealing and inflating the tire