vent VOLKSWAGEN E-GOLF 2019 Owner's Guide

Selector
lever
position
Designation Meaning ⇒ 
ard driving
position)
The electric drive is in the normal program
(brake energy recuperation levels 0 - 3).
"
Very high
brake energy
recuperation
Very strong brake energy recuperation in over-
run mode (brake energy recuperation level 4).
+ Changing
gear selection
Switch between (D) and (B) by pulling the
selector lever once to the rear from gear posi-
tion D/B ⇒ fig. 127. The selector lever always
returns to gear position D/B.

Automatic Shift Lock (ASL)
The Automatic Shift Lock (ASL) in Park (P) and Neutral (N) prevents drive positions from being en-gaged inadvertently, which would cause the vehicle to move.
To release the ASL, depress and hold the brake pedal with the ignition switched on. Press the release button on the selector lever at the same time.
The ASL is not engaged if the selector lever is moved quickly through Neutral (N) (e.g., when shifting from Reverse (R) to Drive (D/B)). This makes it possible to “rock” the vehicle backwards and forwards if it is stuck in snow or mud. The ASL engages automatically if the brake pedal is not depressed and the lever is in Neutral (N) for more than about 1 second and the vehicle is traveling no faster than about 3 mph (5 km/h).
In rare cases, the ASL may not engage. If this happens, power to the drive wheels will be interrupted to prevent the vehicle from moving unexpectedly. The green indicator light K will blink and a text message will be displayed. To engage the Automatic Shift Lock (ASL):
x Depress and then release the brake pedal. Try to engage the ASL again.
WARNING
Moving the selector lever to the wrong position can cause loss of vehicle control, a collision, and serious personal injury.
x Never accelerate when moving the selector lever.
x When the electric motor is activated and a drive position is engaged, the vehicle will start to move as soon as the brake pedal is released.
x Never shift into Reverse (R) or Park (P) when the vehicle is moving.

NOTICE
x When stopping on hills with the transmission in a drive gear, do not use the accelerator to help prevent the vehicle from rolling backwards. This can cause the electric drive to be dam-aged.
x Never let the vehicle coast or roll down a hill in Neutral (N), especially when the electric motor is not activated.

WARNING
Parking improperly can cause serious personal injury.
x Never remove the key from the ignition switch while the vehicle is moving or rolling to a stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
x Never park the vehicle where the hot exhaust system or catalytic converter could ignite flammable materials, such as brush, leaves, dry grass, spilled fuel, etc.
x Always apply the parking brake when parking your vehicle.
x Improper use of the parking brake can seriously injure you and your passengers.
x Never use the parking brake to slow down the vehicle when it is moving, except in an emergency. The stopping distance is much longer because only the rear wheels are braked. Always use the foot brake to stop the vehicle.
x Never leave children or anyone who cannot help themselves behind in the vehicle. They could release the parking brake and move the gear selector lever or gear shift, which could cause the vehicle to start moving. This can lead to a crash and serious personal injuries.
x Always take the key with you when you leave the vehicle. The electric motor can be start-ed and vehicle systems such as the power windows can be operated, leading to serious per-sonal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked with the remote control vehicle key, trapping passengers in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in height and could damage your bumper and related parts if the front of your vehicle hits a barri-er or curb that is too high while you are getting into or out of a parking spot. To help prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as bumper covers, spoilers, and parts of the electric drive).
Warning and indicator lights

x ABS stops working if you release or let up on the brake.
When ABS is doing its job, you will notice a slight vibration through the brake pedal and hear a noise. ABS cannot shorten the stopping distance under all conditions. The stopping distance may even be longer, for instance, when driving on gravel or on newly fallen snow covering an icy or slip-pery surface.
Brake Assist (BAS)
The Brake Assist System can help to reduce stopping distances. If you press the brake pedal very quickly, BAS detects an emergency situation. It then very quickly builds up full brake system pressure, maximizing braking power and reducing the stopping distance. This way, ABS can be activated more quickly and efficiently.
Do not reduce pressure on the brake pedal! BAS switches off automatically as soon as you release or let up on the brake.
Anti-Slip Regulation (ASR)
ASR reduces electric motor power directed to spinning wheels and adjusts power to the road condi-tions. Even under poor road conditions, ASR can make it easier to get moving, accelerate, and climb hills.
ASR can be switched on or off manually ⇒  Switching Anti-Slip Regulation (ASR) on and off.
Electronic Differential Lock (EDL and XDL)
EDL is applied during regular straight-line acceleration. EDL gently brakes a drive wheel that has lost traction (spinning) and redirects the drive force to other drive wheels. In extreme cases, EDL automat-ically switches off to keep the brake from overheating. As soon as the brake has cooled down, EDL automatically switches on again.
XDL is an extension of the Electronic Differential Lock system. XDL does not react to drive wheel slippage when driving straight ahead. Instead, XDL detects slippage of the inside front wheel during fast cornering. XDL applies enough brake pressure to this wheel in order to stop the slippage. This improves traction, which helps the vehicle stay on track.
WARNING
Driving fast on icy, slippery, or wet roads can lead to a loss of control and result in serious personal injury for you and your passengers.
x Always adjust your speed and driving style to road, traffic, weather, and visibility condi-tions. Never let the additional safety that ESC, ABS, BAS, ASR, and EDL can provide tempt you into taking extra risks.
x Braking assistance systems cannot overcome the laws of physics and always prevent loss of vehicle control. Slippery and wet roads are still dangerous even with ESC and the other systems!
x Driving too fast on wet roads can cause the wheels to lose contact with the road and “hy-droplane.” A vehicle that has lost road contact cannot be braked, steered, or controlled.
x These systems cannot reduce the risk of accident, for example if you drive too fast for conditions or if you do not keep your distance from the vehicle in front of you.
x Although these systems are very effective and can help you control the vehicle in many difficult situations, always remember that your vehicle handling control is limited by tire trac-tion.
x When accelerating on a slippery surface, for example on ice and snow, depress the accel-erator carefully. Even with these systems, the wheels may start to spin, leading to a loss of vehicle control.

DANGER
High-voltage systems in the electric motor compartment and in other places on the vehicle can cause electrical shocks or even electrocution, severe burns, other serious injuries, and even death!
x Always assume that the high-voltage battery is fully charged and that all high-voltage components are live.
x Touching damaged orange high-voltage cables, the high-voltage battery or other parts of the high-voltage electrical system can cause fatal electric shock.
x The high-voltage system may also be active even when the ignition is switched off!
x Electrolyte fluid in the high-voltage battery will cause severe chemical burns. If electrolyte fluid contacts skin, thoroughly flush affected area with clean water for at least 15 minutes and then wash affected area with soap and water; medical attention is recommended.
x Never attempt to carry out any work on the high-voltage network, the high-voltage cables or the high-voltage battery.
x Never open, maintain or repair components or parts of the high-voltage network, and nev-er disconnect them from the network.
x Never damage, change or remove the orange high-voltage cables or disconnect them from the high-voltage network.
x Never open, modify or remove the cover of the high-voltage battery.
x Any work on the high-voltage system, or on systems which could be indirectly affected by it, must only be carried out by properly trained and qualified experts.
x Work in the vicinity of high-voltage components and high-voltage cables with machinery, sharp-edged tools or heat sources, for example, welding, soldering, hot air or thermal adhe-sives, may only be performed after the high-voltage components have been disconnected. Only properly qualified and trained specialist staff may work on the high voltage compo-nents.
x The Volkswagen standards and guidelines must be adhered to when carrying out any work on the high-voltage network or the high-voltage battery.
x During such work, keep the vehicle key safe and far enough away from the vehicle to pre-vent any risk of the ignition being accidentally switched on and the electrical system activat-ed (particularly in vehicles with Keyless Access).
x Any gasses emitted by or escaping from the high-voltage battery may be toxic or flamma-ble.
x Damage to the vehicle or to the high-voltage battery could lead to a leak of toxic gases, either immediately or at a later time. These emitted gases could also potentially cause a fire. If damage has been incurred, it is vital to then open the vehicle windows to allow any emitted gases to disperse. Do not inhale these gases.
x Never touch or inhale any liquids or gasses leaking from the high-voltage battery, espe-cially if the battery has been damaged.
x Remember to inform any attending emergency services that the vehicle is equipped with a high-voltage battery.
Warning and indicator lights

the battery fluid coming in contact with skin and eyes. If skin or eyes come into contact with bat-tery fluid, rinse the affected areas with clean flowing water for at least 15 minutes and see a doctor immediately.
(3) The high-voltage battery can burn. The high-voltage battery should never be exposed to fire, sparks or naked flames. Always handle the high-voltage battery with care to prevent damage and fluid leaks.
(4) Always keep children away from the high-voltage battery.
(5) You will find further information and warnings in the Owner's Manual and in the workshop manual.
(6) Never remove the cover from the high-voltage battery nor disassemble the high-voltage battery.
(7) Have maintenance work on the high-voltage battery performed only by properly qualified and
trained specialist staff ⇒ . Never make try to modify the high-voltage battery. The opened high-voltage battery should not come into contact with water or other liquids. Liquids can cause short-circuits, electric shocks and burns.
WARNING
Working on the high-voltage battery can cause severe chemical burns, explosions or life-endangering electric shocks.
x Any necessary work should only be carried out by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility .
WARNING
Damage to the high-voltage battery can cause liquids and gases to leak. Harmful substances can then leak and cause injuries. The emitted gases could also potentially cause a fire.
x Do not touch any fluid that leaks out from the high-voltage battery as it can cause chemi-cal burns.
x Call the fire department in the event of a fire. Inform the fire department that the vehicle has an electric drive and high-voltage components.
x Leave the hazard area.
x If you think that the high-voltage battery has been damaged, have the high-voltage battery checked by properly qualified and trained specialist staff.
Charge level display

Fig. 133 In the instrument cluster: Charge level display for high-voltage battery

Temperature monitoring
During the charging process the charging cable can become slightly warmer. This is normal and no cause for concern
If the control unit or the charging cable becomes too hot, the charging current will automatically be reduced If the control unit or the charging cable continues to get hot even at the lowest charging current, the protection unit will be switched off, and will remain switched off until it has cooled down sufficiently.
If no other sources of heat, such as direct sunlight, can be identified as relevant, have the outlet checked by properly qualified and trained experts.
Charging cable for charging at charging stations (if equipped)
Keep the charging cable for charging at a charging station safely in its bag in the luggage compart-ment. Follow the operating manual for the charging station. Before using the charging cable, read the procedure for charging with alternating current
WARNING
Charging the high-voltage battery improperly, using improper or damaged outlets and charg-ing cables, improper handling of the high-voltage battery or failure to follow safe charging procedures can cause short circuits, electric shock, explosions, fire, burns, injuries and death.
x Always connect the charging cable to a properly functioning 110 Volt Ground Fault Circuit (GFI) wall outlet. The outlet must be properly protected from water, moisture and other fluids.
x Always check the fuse protection of the GFI outlet before connecting the charging cable.
x Never connect the charging cable to a conventional power outlet, regardless of whether the outlet is protected or not.
x Never use the charging cable with an extension cord of any kind.
x Never let plugs or connectors come into contact with water, moisture, or any other fluids.
x Never use any charging cable if it is damaged and never use the charging cable with a damaged GFI outlet.
x Never attempt to alter or repair cables or other electrical components.
x Never let anybody stay in the vehicle while the high-voltage battery is charging.
x Never do any kind of work on the outside or inside of the vehicle while the high-voltage battery is charging.
x Always disconnect the charging cable completely from the vehicle before starting the motor.
WARNING
If you are not familiar with the outlet or the electrical installation or it has not been checked by qualified experts, never use it for charging. Even very low charging currents can cause serious damage and in particular fires if the socket or electrical installation is in bad condi-tion. If necessary, get expert assistance from a qualified electrical installation specialist.
WARNING
If a 110 Volt outlet is being used for charging, never charge 2 or more vehicles on outlets of the same fuse at the same time. Use a different fuse circuit for charging another vehicle. Al-ways comply with the maximum load for the fuse circuit used. If necessary, get expert assis-tance.

x Apply the parking brake to help prevent the vehicle from moving ⇒ page 244, Electronic parking brake.
x Switch on the ignition.
x Switch on the Infotainment system (if not already on) ⇒ page 24, Infotainment system.
x Shift into Reverse (R).
x Tap the function key.
x Adjust the desired settings in the menu.
It is not possible to open the rear hatch if the Volkswagen emblem is folded out.
Camera

Fig. 142 In the rear hatch: Location of the camera.

Cleaning the camera lens
Keep the camera lens clean and free of snow and ice:
x Park the vehicle in a safe place on a firm, level surface.
x Switch on the ignition (but do not start the electric motor).
x Apply the parking brake to help prevent the vehicle from moving ⇒  Electronic parking brake.
x Shift into Reverse (R).
x Wet the camera lens with a commercially available alcohol-based glass cleaner and clean with a
dry cloth ⇒ .
x Remove snow with a brush.
x Remove ice with deicer spray ⇒ .
x Shift the vehicle out of Reverse (R).
x Switch off the ignition.
NOTICE
x Never use abrasive cleaning agents to clean the camera lens.
x Never remove snow or ice on the camera lens with warm or hot water. This can damage the camera lens.
Operation

Fig. 143 In the Infotainment system: Rear View Camera system display (display may vary depending on vehicle equipment).

detected. This is especially true for low or high objects. The system will no longer sound warn-ings about these objects. Ignoring signals from the Park Distance Control system could result in serious damage to the vehicle.
x The sensors in the bumpers can be damaged or become misaligned in low speed impacts and parking maneuvers. Damaged or misaligned sensors cannot accurately detect or report objects that might be within range of the PDC system.
x To help make sure that the system works properly, always keep the sensors in the bumpers clean and free of snow and ice; do not cover the sensors with stickers or other objects.
x When cleaning the sensors with power washers or steam cleaners, only spray the sensors directly for a very short time, and always keep the washer nozzle at least 4 inches (10 cm) from the sensors.
x Noise from rough roads, cobblestones, other vehicles and the surrounding area, for exam-ple, can prevent the Park Distance Control system from accurately detecting and reporting people and objects that may be within range of the sensors.
x Aftermarket components such as bicycle racks can impair the function of the Park Distance Control system.
Volkswagen recommends practicing with the Park Distance Control system in a location or parking space with no traffic in order to become familiar with the system and how it works.
Operation

Fig. 145 In the front and rear bumpers: Park Distance Control system sensors.

Fig. 146 In the center console: Button to switch the Park Distance Control system on or off.