eco VOLKSWAGEN E-GOLF 2019 Service Manual

Lights up Warning text in the
instrument cluster
display
Proper response
- Please charge
battery! Limited
conv. funct.
The remaining range is
just a few miles. The
power is reduced and,
if necessary, electrical
consumers are shut
down. The Eco driving
profile is activated.
Charge the high-
voltage battery as soon
as possible
- Battery almost
drained! Limited
function.
The vehicle can only
be driven with limited
power in reserve mode.
The Eco+ driving pro-
file is activated. Charge
the high-voltage battery
as soon as possible

The procedure can be repeated a second time, but the possible driving distance and the power will be reduced considerably. Please contact an authorized Volkswagen dealer , Volkswagen service facility or roadside assistance if the vehicle cannot be moved any further.
Charge the high-voltage battery as soon as possible
WARNING
Driving when the high-voltage battery charge is too low can lead to stalling in traffic, colli-sions and serious personal injury.
x Always make sure that the high-voltage battery has a sufficient charge level to get where you are going and that the high-voltage battery can be charged when you get there.
WARNING
If the maximum power reserve is not available or the charge level of the high-voltage battery has reached the “reserve range”, the driving characteristics can change, for example, the acceleration performance of the vehicle.
x Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions as well as the charge level of the high-voltage battery.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x A broken down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle or other device to warn oncoming traffic.
NOTICE
If the vehicle is parked for a long period with a drained high-voltage battery, irreversible dam-age can be caused to the high-voltage battery.
x Always charge the high-voltage battery as soon as possible .
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Stopping the electric motor

The electric motor can therefore only be activated with an authorized and correctly coded genuine Volkswagen vehicle key. Coded vehicle keys are available from authorized Volkswagen dealers, authorized Volkswagen Service Facilities, and from certain independent repair facilities and locksmiths
who are qualified to make these vehicle keys ⇒  Vehicle key set.
If an unauthorized vehicle key is used, a message may appear in the instrument cluster display. The vehicle cannot be operated with this key.
A Declaration of Compliance with the United States FCC and Industry Canada regulations is on ⇒  Declaration of Compliance, Telecommunications and Electronic Systems.
Using genuine Volkswagen keys helps minimize the risk of malfunctions.

Selector
lever
position
Designation Meaning ⇒ 
ard driving
position)
The electric drive is in the normal program
(brake energy recuperation levels 0 - 3).
"
Very high
brake energy
recuperation
Very strong brake energy recuperation in over-
run mode (brake energy recuperation level 4).
+ Changing
gear selection
Switch between (D) and (B) by pulling the
selector lever once to the rear from gear posi-
tion D/B ⇒ fig. 127. The selector lever always
returns to gear position D/B.

Automatic Shift Lock (ASL)
The Automatic Shift Lock (ASL) in Park (P) and Neutral (N) prevents drive positions from being en-gaged inadvertently, which would cause the vehicle to move.
To release the ASL, depress and hold the brake pedal with the ignition switched on. Press the release button on the selector lever at the same time.
The ASL is not engaged if the selector lever is moved quickly through Neutral (N) (e.g., when shifting from Reverse (R) to Drive (D/B)). This makes it possible to “rock” the vehicle backwards and forwards if it is stuck in snow or mud. The ASL engages automatically if the brake pedal is not depressed and the lever is in Neutral (N) for more than about 1 second and the vehicle is traveling no faster than about 3 mph (5 km/h).
In rare cases, the ASL may not engage. If this happens, power to the drive wheels will be interrupted to prevent the vehicle from moving unexpectedly. The green indicator light K will blink and a text message will be displayed. To engage the Automatic Shift Lock (ASL):
x Depress and then release the brake pedal. Try to engage the ASL again.
WARNING
Moving the selector lever to the wrong position can cause loss of vehicle control, a collision, and serious personal injury.
x Never accelerate when moving the selector lever.
x When the electric motor is activated and a drive position is engaged, the vehicle will start to move as soon as the brake pedal is released.
x Never shift into Reverse (R) or Park (P) when the vehicle is moving.

There is no brake energy recuperation when the high-voltage battery is completely charged. In this case, you may notice slightly greater brake pedal travel and less initial braking power by the electric motor. This is normal and no cause for concern.
Above a battery charge level of 85%, the braking power by the electric motor decreases regardless of the selector level position and/or the brake energy recuperation stage. This is also normal and no cause for concern.
Selecting a brake energy recuperation level
There are a total of 4 brake energy recuperation levels. It is possible to move up and down through
brake energy recuperation levels 1 to 3 by tapping the selector lever to the side ⇒ fig. 128 (+) and (-):
x Tap to the left, to switch up 1 recuperation level.
x Tap to the right, to switch down 1 recuperation level.
x Press to the right for a few seconds to switch off recuperation.
To change up to brake energy recuperation level 4: Pull the selector lever to position B. Pulling again in the direction of the arrow

x The ignition is switched on.
x The vehicle is not drive-ready.
x The driver door is open.
Vehicles with Keyless Access
The crawling function is deactivated if the vehicle has been driven faster than 6 mph (10 km/h) and then comes to a stop. The electric drive is deactivated when the driver safety belt is unlocked and the driver door is opened. If no pedal is pressed, the ignition switches off automatically after about 30 seconds. To avoid unintentional discharge of the 12-volt vehicle battery the ignition is deactivated if the following conditions remain unchanged for about 2 minutes:
x The vehicle is standing still.
x No pedal is pressed.
x The driver safety belt is unlocked.
x The charge level of the 12-volt vehicle battery is low.
Once the ignition has been switched off automatically, the exterior lights remain lit when the light switch is set to AUTO and the charge level is sufficient.
WARNING
A vehicle that is left unattended when ready to drive can cause accidents and serious inju-ries.
x Never leave the vehicle unattended when it is ready to drive.
x Always switch the ignition off and move the selector lever for driving mode to position P, before leaving the vehicle.
x When parking or leaving the vehicle, always ensure that selector lever for driving mode is in position P and that the electric parking brake is switched on.
x When leaving the vehicle always ensure that all doors, windows, the tailgate and bonnet are completely closed and locked.
Electronic parking brake

Fig. 129 In the lower section of the center console: Electronic parking brake button.

DANGER
High-voltage systems in the electric motor compartment and in other places on the vehicle can cause electrical shocks or even electrocution, severe burns, other serious injuries, and even death!
x Always assume that the high-voltage battery is fully charged and that all high-voltage components are live.
x Touching damaged orange high-voltage cables, the high-voltage battery or other parts of the high-voltage electrical system can cause fatal electric shock.
x The high-voltage system may also be active even when the ignition is switched off!
x Electrolyte fluid in the high-voltage battery will cause severe chemical burns. If electrolyte fluid contacts skin, thoroughly flush affected area with clean water for at least 15 minutes and then wash affected area with soap and water; medical attention is recommended.
x Never attempt to carry out any work on the high-voltage network, the high-voltage cables or the high-voltage battery.
x Never open, maintain or repair components or parts of the high-voltage network, and nev-er disconnect them from the network.
x Never damage, change or remove the orange high-voltage cables or disconnect them from the high-voltage network.
x Never open, modify or remove the cover of the high-voltage battery.
x Any work on the high-voltage system, or on systems which could be indirectly affected by it, must only be carried out by properly trained and qualified experts.
x Work in the vicinity of high-voltage components and high-voltage cables with machinery, sharp-edged tools or heat sources, for example, welding, soldering, hot air or thermal adhe-sives, may only be performed after the high-voltage components have been disconnected. Only properly qualified and trained specialist staff may work on the high voltage compo-nents.
x The Volkswagen standards and guidelines must be adhered to when carrying out any work on the high-voltage network or the high-voltage battery.
x During such work, keep the vehicle key safe and far enough away from the vehicle to pre-vent any risk of the ignition being accidentally switched on and the electrical system activat-ed (particularly in vehicles with Keyless Access).
x Any gasses emitted by or escaping from the high-voltage battery may be toxic or flamma-ble.
x Damage to the vehicle or to the high-voltage battery could lead to a leak of toxic gases, either immediately or at a later time. These emitted gases could also potentially cause a fire. If damage has been incurred, it is vital to then open the vehicle windows to allow any emitted gases to disperse. Do not inhale these gases.
x Never touch or inhale any liquids or gasses leaking from the high-voltage battery, espe-cially if the battery has been damaged.
x Remember to inform any attending emergency services that the vehicle is equipped with a high-voltage battery.
Warning and indicator lights

The vehicle’s high-voltage battery is included in the New Vehicle Limited Warranty. The terms and
conditions of this warranty can be found in the Warranty & Maintenance booklet ⇒ Chapter Warranty
and Maintenance.
All batteries age with use and over time. There are things you should know about the care of the high voltage battery that will help it keep giving you good service and reliability over time. Please read and keep the following information in mind while you enjoy the performance and economy of your vehicle.
x Be sure to charge the high voltage battery before leaving the vehicle parked and unused for a longer period of time. Ideally the high-voltage battery should have a charge level between 40 % and 60 % when parked for a long time.
x If the battery charge level is below 3%, never park the vehicle for more than 21 days without charg-ing the high-voltage battery. The

Control module display ⇒ fig. 136:
No. Display Meaning Proper re-
sponse
(1) (2) (4) Lights up
During the
charging pro-
cess: The con-
trol unit detected
a residual cur-
rent, the charg-
ing process is
interrupted.
Dangerous con-
tact voltage
damaged isola-
tion detected at
the voltage
source. High-
voltage battery is
not being
charged.
Or: Damaged
isolation detect-
ed in the vehi-
cle’s high-
voltage system.
Get expert assis-
tance from a
qualified electri-
cal installation
specialist.
During the test-
ing of the
Ground Fault
Circuit (GFI):
The test button
(3) was pressed
for longer than 3
seconds. The
high-voltage
battery is not
being charged.
Press the reset
button (6) for at
least 3 seconds.
(1) (2) Flashes Charging cable Have charging

Control module display ⇒ fig. 136:
No. Display Meaning Proper re-
sponse
(4) Lights up
was detected by
the control unit.
The high-voltage
battery is not
being charged.
charging cable
from the 110 Volt
outlet and the
vehicle and plug
it back in.
- If necessary try
connecting the
cable to another
110 Volt outlet.
- Should the
error occur
again, have
charging cable
checked by a
qualified electri-
cal specialist. Go
to an authorized
Volkswagen
dealer or
Volkswagen
service facility for
assistance.

Enabling the charging process
After a successful self-test, press the button (1) to set the protection unit to ready and enable the charging process. The LED in the protection unit symbol (2) lights up green.
Ending the charging process
If you want to interrupt the high-voltage battery charging process before charging is completed, the charging process must be interrupted or ended on the vehicle
Checking the Ground Fault Circuit (GFI) of the 110 Volt outlet
The GFI should be checked once a month. Carry out this procedure with the charging cable connected to the 110 Volt outlet and the vehicle. The charging process has to be deactivated:
x Press the test button (3) on the control unit of the charging cable for at about 3 seconds.
x If the test was successful, the warning lights (1) and (2) will light up. Should these warning lights not light up or other lights should light up or flash, an error occurred while testing.
x After a successful test and if error occurred, you can start the charging process by pressing the rest button (6) for at least 3 seconds.