tow VOLKSWAGEN EOS 2011 Owner's Guide

x After emergency roof closing is complete, continue to hold the lever and switch to close all windows.
x OR: After emergency closing, pull switch (1).
x OR: Insert the key in the lock of the driver's door, turn in the closing direction, and hold until all windows are closed.
x Have the vehicle checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Cancel conditions for emergency closing
Emergency closing the CSC roof is canceled if any of the following situations occurs:
x The lever in the center console or the switch in the driver door is released.
x The ignition is switched off.
x Any door is shut.
x The vehicle battery voltage is less than 9 Volts.
x The luggage compartment lid is closed before the roof frames are locked into the mountings on the windshield.
x The vehicle moves at a speed greater than about 0.6 mph (1 km/h).
x The outside temperature is below +5° F (- 15° C).
Emergency closing using the lever-switch combination is possible only if the CSC control unit has detected a malfunction that is caused by one of the listed feasible problems, Possible situations for emergency closing.
Do not interrupt the emergency CSC roof closing process once you have initiated it unless this is absolutely necessary.
If the CSC roof gets stuck while opening or closing, it may be possible to close it using the emergency process before it lowers itself automatically.
Stowing the Automatic Rollover Support System®

Fig. 174 Deployed rollover protection support behind the rear seat backrest.

Volkswagen recommends having the work performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Do not attempt to push the deployed rollover supports back down unless this is absolutely necessary. When the CSC roof is down, the deployed rollover supports push against the CSC roof and are under considerable tension. For this reason, a lot of strength is required to push and hold the supports down, and you must assume a very uncomfortable position while doing so:
x Push the release lever ⇒ fig. 174 (1) in the direction of the arrow (2) and hold it in this position.
x Then, push down the top part of the rollover support down about 11.8 inches (30 cm) (3) and let go of the release lever (1).
x Make sure that nobody touches the release lever when the support is pushed down the rest of the way.
x Push the support down completely until it locks into place.
WARNING
Stowing the deployed rollover supports can be dangerous and can lead to serious injury.
x Do not try to push the rollover support back down if there is any object in its channel. A foreign object can keep the rollover support system from working or locking properly or cause it to deploy unexpectedly.
x The rollover protection supports must properly lock into place after being stowed. Otherwise, they can deploy unexpectedly.
Emergency release for the selector lever lock

Fig. 175 Removing the selector gate cover.

Completely retract the jack after use. Otherwise it will not fit in its compartment and cannot be stowed safely.
Contents

Fig. 179 Contents of the vehicle tool kit.

WARNING
Changing a wheel, especially on the side of the road, can be dangerous. To help reduce the risk of serious personal injury:
x Always stop the vehicle as soon as it is safe to do so. Move the vehicle a safe distance off the road where it is safe to change the wheel.
x Always make sure that all passengers, especially children, are in a safe place outside the vehicle and away from the vehicle and traffic (such as behind a guard rail).
x Turn on the emergency flashers and set up another warning device about 25 yards (25 meters) behind the vehicle to warn approaching traffic.
x Change a wheel by yourself only if you are familiar with the necessary steps. Otherwise, get expert assistance.
x Always switch the engine off, firmly apply the parking brake, and shift the transmission into Park (P) (automatic transmission) or any gear (manual only) to help prevent the vehicle from moving suddenly and slipping off the jack.
x Always make sure that the ground is level and firm. If necessary, place the jack on a large and sturdy board or on a similar ground support.
x Always block the wheel diagonally opposite the wheel being changed with chocks or other similar things.
x If you are towing a trailer, always unhitch it from your vehicle before starting to change the wheel. Always apply the trailer brakes firmly and make sure the trailer cannot move unintentionally.
x Always use proper and undamaged tools when changing a wheel.
x Once a wheel is lifted off the ground, having the transmission in Park (P) or in gear will not prevent sudden vehicle movement.
x Always use a jack that has been approved by the manufacturer for your vehicle. Never use other jacks, even if they have been approved for use on other Volkswagen models.
x To reduce the risk of losing control, crashes, and serious personal injuries, never loosen the screws on rims with threaded rim rings.
x After changing a wheel, have the wheel bolt tightening torque checked with an accurate torque wrench.
x After changing a wheel or tire, reset the Tire Pressure Monitoring System ⇒ page Error! Bookmark not defined., Tire Pressure Monitoring System (TPMS) and recalibration with the SET button.
Preparations for changing a wheel

7. If towing a trailer: Unhitch the trailer from the vehicle and park the trailer properly.
8. If the luggage compartment is loaded: Remove the luggage.
9. Take the compact spare wheel and the vehicle tool kit out of the luggage compartment.
10. Take off the wheel covers, Wheel trim.
WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common sense.
Wheel bolts

Fig. 184 Changing a wheel: Loosening wheel bolts.

Please carry out each step only in the order specified:
fig. 192 (1) (2) (3) (3)
Low beam Front turn signal indicator High beam/ daytime running light
Parking light (small bulb holder)
4. Turn the bulb holder counterclockwise as far as it will go and pull it out towards the rear together with the light bulb.
Pull the bulb holder out towards the rear along with the light bulb.
5. Pull the light bulb straight out of the bulb holder. If necessary, press the lock on the bulb holder.
6. Replace the burned out light bulb with a new bulb of the same type.
7. Insert the bulb holder into the headlight assembly and turn clockwise as far as it goes. Insert the bulb holder into the headlight and slide it in completely.
8. Attach the rubber or plastic cover. If applicable slide the securing clip rearward.
The illustrations show the left headlight assembly from the rear. The right headlight assembly is the mirror image of the left headlight assembly.
Different models may have different lights, and the location and design of covers, bulb holders, and bulbs may be in a different location than shown in the illustrations.
You cannot replace the LEDs in LED daytime running lights. Contact your authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
Replacing light bulbs in the front bumper

Fig. 193 In front right bumper: Removing the light assembly.

Before removing the jumper cables
x Switch off the headlights (if they are on).
x In the vehicle with the dead battery, switch on the heater fan and the rear window defroster. This helps to minimize voltage spikes when the cables are disconnected.
Removing jumper cables
With the engine running, remove the jumper cables in reverse order to the way they were connected.
1. Disconnect the black (-) cable from the vehicle with the dead battery.
2. Disconnect the black (-) cable from the other vehicle (vehicle with the good battery).
3. Disconnect the red (+) cable from the other vehicle (vehicle with the good battery).
4. Disconnect the red (+) cable from the vehicle with the dead battery.
5. Close the battery cover.
6. If necessary, unscrew the towing eye on the front of the vehicle ⇒ page 469, Installing the front towing eye.
WARNING
Improper use of jumper cables when jump-starting a vehicle with a dead battery can cause the battery to explode, leading to serious personal injury. To help reduce the risk of battery explosion:
x All work on the batteries or the electrical system in your vehicle can cause serious acid burns, fires, or electrical shocks. Always read and heed the following WARNINGS and safety
precautions before working on the batteries or the electrical system ⇒ page 366, Vehicle battery.
x Always wear proper eye protection. Never lean over the vehicle battery.
x Attach the jumper cables in the correct order: first the positive cable, then the negative cable.
x Never connect the negative cable from the vehicle providing starting assistance to parts of the fuel system or to the brake hoses or brake lines.
x Never allow the non-insulated parts of the battery clamps to touch.
x Never allow the jumper cable attached to the positive battery terminal to contact metal parts of the vehicle.
x Check the battery acid level indicator window on the vehicle battery. Use a flashlight, never a match, cigarette lighter, or other open flame. If you cannot see the color of the window clearly, or if it is light yellow or colorless, do not jump-start the vehicle. Get expert assistance.
x Avoid electrostatic discharge in the vicinity of the vehicle battery. Sparks may cause the hydrogen gas escaping from the vehicle battery to ignite.
x Never jump-start a vehicle with a battery that is damaged or frozen or that was frozen and has thawed. The battery can explode. Replace the battery instead.
x Always follow the instructions of the jumper cable manufacturer.
x Always make sure that the battery providing starting assistance has the same voltage as the dead battery (12 V) and about the same capacity (see battery label).
x Batteries give off explosive hydrogen gas. Always keep fire, sparks, open flame and smoking materials away from batteries.
x Never connect the negative cable from the other vehicle directly to the negative terminal of the dead battery. The hydrogen gas from the battery is explosive.
x Never short out the battery terminals by connecting the positive (+) and negative (-) terminals with each other.

Towing

WARNING
Towing a vehicle changes the way it handles and brakes. To help reduce the risk of an accident and serious personal injury, note the following:
x The driver of the vehicle that is being towed:
– Since the brake booster also does not work when the engine is stopped, you will need to press harder on the brake pedal to slow down or stop. Always be alert so as not to rear-end the towing vehicle.
– Will have to use considerably more force to turn the steering wheel because the power steering is not working.
x The driver of the vehicle that is doing the towing:
– Must accelerate gradually and gently and avoid jerking movements.
– Must not brake hard or steer sharply.
– Must brake earlier and more gently than in normal driving.
NOTICE
x Be careful not to damage the paint when installing and removing the towing eye and the cover for the threaded hole behind the bumper.
x Unburned fuel can get into the catalytic converter during towing and damage it.
Towing on a commercial tow truck

WARNING
It is not safe for children or other persons to ride in a vehicle that is being towed.
x Never let children or anyone else remain in the vehicle while it is being towed.
NOTICE
The drive axle rotates while the vehicle is being towed with its rear wheels off the ground. This can damage the automatic transmission.
x Never tow automatic transmission vehicle with the rear wheels off the ground.
x Tow manual transmission vehicles with the rear wheels off the ground only if it is certain that no transmission fluid can leak out.
Tips on towing