ESP VOLKSWAGEN EOS 2013 1.G User Guide

WARNING
Improper use or positioning of a safety belt extender increases the risk of serious personal
injury and death.
x A driver or passenger who is not properly restrained can be seriously injured by striking
the interior of the passenger compartment or by the safety belt itself, which can be displaced
from stronger parts of the body into sensitive areas like the abdomen.
x Safety belt extenders offer optimum protection only when they are properly used.
x Only use the extender when the belt is not long enough to be worn low and snug and the
person is in the correct seating position. Remove and stow extender safely when not needed.
x Always make sure the safety belt tongue of the safety belt extender is securely inserted
into the buckle for the seating position that belongs to the seat where the safety belt extender
is being used. Attaching the safety belt to the wrong buckle will reduce safety belt
effectiveness and can cause serious personal injury.
x Never use the safety belt extender if you can properly attach the safety belt without it.
Using a safety belt extender when not needed can increase the risk of injury, especially in a
collision.
x Never use a safety belt extender if the distance (B) between the front edge of the safety
belt extender buckle (A) and the centerline of the person using the safety belt extender
⇒ fig. 64 (C) is less than 6 inches (15 cm).
x Never leave a safety belt extender attached to the vehicle safety belt buckle when the
extender is not needed and being used with the safety belt. Otherwise, the airbag control
module will receive an incorrect signal from the safety belt buckle and this will prevent the
airbag from working properly for a person who is not using the safety belt.
x Never use more than 1 extender with a safety belt. Using more than 1 extender can change
the way the safety belt passes over the body and can cause serious injury.
x Never use the safety belt extender to secure a child restraint.
x Never use a safety belt extender on your Volkswagen that you got from another
automobile manufacturer or from an automotive parts store.
x Never use the safety belt extender you got for your vehicle for any other vehicle,
regardless of make, model, or model year.
NOTICE
x Leaving the extender attached to the safety belt buckle when the front seat is occupied and the
safety belt is not being used will signal to the airbag control unit that the front passenger seat is
occupied and that the safety belt is being used. The electronic control unit for the airbag system will
then receive incorrect information that will
– cause the safety belt pretensioner to deploy unnecessarily in collisions.
– cause the front passenger airbag to deploy later in collisions in which the front airbag
would otherwise be triggered earlier to help protect an unrestrained front seat passenger.
x A pretensioner that has deployed cannot be repaired. The entire safety belt must be
replaced.
NOTICE
If the safety belt extender is left attached to the safety belt buckle, the safety belt warning
system will sense that the safety belt for that seat is being used. The warning light will not
come on and the warning chime will not sound even though the seat is occupied and the safety
belt is not being used.

WARNING
Improper handling, care, servicing, and repair procedures can increase the risk of personal
injury and death by preventing a belt pretensioner from activating when needed or by
causing it to activate unexpectedly.
x The pretensioner can be activated only once. If a pretensioner has been activated, the
safety belt must be replaced.
x Safety belt systems including the pretensioners cannot be repaired. Special procedures
are required to remove, install, and dispose of this system.
x Never repair, adjust, or change pretensioners or any other part of the safety belt system
yourself. We strongly recommend that you have any work on the safety belt system
performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
They have the necessary technical information, training, and special equipment 287.
WARNING
Undeployed safety belt pretensioners and airbag modules contain explosive materials that
can cause serious personal injuries if they are not properly handled when they or the
vehicles they are installed in are scrapped.
x Never abandon vehicles or vehicle parts.
x Always scrap vehicles and vehicle parts, especially those containing undeployed airbag
modules and undeployed safety belt pretensioners, at a licensed facility that has the
knowledge and experience to properly dispose of the vehicle and its safety belt and airbag
systems.
Undeployed airbag modules and safety belt pretensioners are classified as Perchlorate
Material. Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey
all applicable legal requirements regarding handling and disposal of the vehicle or parts of its restraint
system, including airbag modules and safety belts with pretensioners. Authorized Volkswagen dealers
and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend
that you have them perform this service for you.

Lights
up Possible cause Proper response

One or more driving lights not working or
Adaptive Front Lighting System (AFS)
malfunction.
Replace burned out bulb , or
If all light bulbs are OK, visit an authorized
Volkswagen dealer or authorized
Volkswagen Service Facility.

Fog lights switched on (indicator light on
the headlight switch or the instrument
cluster).





Left or right turn signal.
The indicator light blinks twice as fast if a
turn signal is not working on the vehicle or
the trailer.
Check the turn signals on the vehicle and
the trailer.

' Daytime running lights (DRL) on.
$2,

 High beams switched on or headlight
flashers in use.

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, stop
the engine, turn on the emergency flashers, and use other warning devices to warn
approaching traffic.
x Never park the vehicle in areas where the hot catalytic converter and exhaust system can
come into contact with dry grass, brush, spilled fuel, oil, or other material that can catch fire.
x A broken down vehicle presents a high accident risk for itself and others. Switch on
emergency flashers and set up a warning triangle to warn oncoming traffic.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
High Intensity Discharge (HID) headlights provide bright, uniform lighting to help you see and be
seen. The light comes from an electric arc between two electrodes in the gas-filled bulb. Over time, the
electrodes can wear down and the gap between them will get wider. The HID lamp’s control unit then
increases the voltage to keep the arc’s brightness constant. However, the commonly called “Xenon”
bulbs will also ultimately burn out. Before they burn out, HID lamps can flicker. A message will then
appear in the MFI. This is your reminder to see an authorized Volkswagen dealer or an authorized
Volkswagen Service facility to check the headlights.

WARNING
Daytime running lights are not bright enough to let you see ahead or be seen by others when
it is dark.
x Always switch on the low-beam headlights at dusk or when it is dark and whenever the
weather is bad or visibility is poor.
x Never use the daytime running lights to see where you are going. They are not bright
enough and will not let you see far enough ahead for safety, especially at dusk or when it is
dark. Always switch on the low-beam headlights at dusk or when it is dark.
x The taillights do not come on with the daytime running lights. Unless the taillights are on,
a vehicle cannot be seen by others in bad weather, at dusk, or when it is dark.
x Even if automatic headlight control (AUTO) is switched on, the low-beam headlights may
still not come on by themselves in fog or heavy rain. You have to switch on the low-beam
headlights manually.
In cool or humid weather, the insides of the headlights, the taillights, and turn signals can
temporarily fog up. This is normal and does not affect the service life of the vehicle's lighting system.
Applicable only in the United States
Lights and vision features

when you turn a corner. If you turn to the right, the right fog light comes on; turn left and the left fog
light comes on. The light dims and goes out when the steering wheel is straightened out again.
When you move the selector lever to Reverse (R), the static cornering lights on both sides of the
vehicle may come on so that you can see the area around the vehicle better when backing up.
The static cornering lights work only when the headlights are on. If you are using automatic headlight
control (headlight switch in the AUT O position) ⇒ fig. 84, they work only when the headlights have been
automatically switched on. The static cornering lights do not come on when the headlight switch is in
the O position or when the fog lights themselves have been switched on
Automatic headlight control (AUTO)
Automatic headlight control is a convenience feature only and cannot always recognize all lighting and
driving situations.
If the light switch is in the AUT O position, both vehicle lighting and instrument and switch lighting are
automatically switched on and off in the following situations ⇒ :

Automatic activation: Automatic deactivation:
If the low-light sensor registers darkness, for
example when driving through a tunnel.
If sufficient brightness is registered.
If the rain sensor recognizes rain and switches
the windshield wipers on.
If the windshield wipers have not moved for
several minutes.

Adaptive Front Lighting System (AFS)
The Adaptive Front Lighting System works only with the low beams switched on and only at speeds
above about 6 mph (10 km/h). The swivel-mounted lamps automatically improve road illumination
during cornering.
On vehicles equipped with the Adaptive Front Lighting System, the feature is switched on and off via
the Assistants menu in the instrument cluster display
WARNING
Crashes and other accidents can happen when you cannot see the road ahead and when you
cannot be seen by other motorists.
x Never use daytime running lights (DRL) to see where you are going. DRL are not bright
enough to light up the roadway and be seen by other motorists. You will not be able to see far
enough ahead for safety, especially at dusk or when it is dark. Always switch on the low-
beam headlights at dusk or when it is dark.
x The taillights do not come on when the daytime running lights are switched on. A vehicle
without taillights on cannot be seen by others in bad weather, at dusk, or when it is dark.
x If automatic headlight control (AUTO) is switched on, the low-beam headlights still may not
be switched on in fog or heavy rain. You have to switch on the low-beam headlights yourself.
In cool or humid weather, the insides of the headlights, the taillights, and turn signals can
temporarily fog up. This is normal and does not affect the service life of the vehicle's lighting system.
Applicable only in Canada
Lights and vision features

WARNING
Crashes and other accidents can happen when you cannot see the road ahead and when you
cannot be seen by other motorists.
x Never use daytime running lights (DRL) to see where you are going. DRL are not bright
enough to light up the roadway and be seen by other motorists. You will not be able to see far
enough ahead for safety, especially at dusk or when it is dark. Always switch on the low-
beam headlights at dusk or when it is dark.
x The taillights do not come on when the daytime running lights are switched on. A vehicle
without taillights on cannot be seen by others in bad weather, at dusk, or when it is dark.
x If automatic headlight control (AUTO) is switched on, the low-beam headlights still may not
be switched on in fog or heavy rain. You have to switch on the low-beam headlights yourself.
In cool or humid weather, the insides of the headlights, the taillights, and turn signals can
temporarily fog up. This is normal and does not affect the service life of the vehicle's lighting system.
“Coming home” and “Leaving home” feature (orientation lighting)

Lights
up Possible cause Proper response
Y Not enough windshield washer fluid. Refill windshield washer reservoir at the next
opportunity

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Windshield wiper lever

Fig. 88 Operating the front windshield wiper.

Possible reasons for changes in the way the rain sensor works
The rain sensor may misread what is happening in the detection zone of its sensitive rain-sensor
surface ⇒ fig. 91 (arrow) and not work for a number of reasons; which include:
x Worn out wiper blades: Worn out wiper blades may leave a film of water or wiping streaks; this can
cause the wipers to run longer, to wipe more often, or to wipe continuously at high speed.
x Insects: Insects hitting the sensor may trigger the wipers.
x Salt streaks: Salt streaks on the windshield from winter driving can cause wiping more often or
continuously on glass that is almost dry.
x Dirt: Caked-on dust, wax, any other build-up on the windshield (lotus effect), or car-wash detergent
residue can lower the rain sensor's sensitivity and cause it to react too slowly or not at all.
x Crack or chip in the windshield: If a stone hits and chips the windshield while the rain sensor is on,
this will trigger a wiper cycle. After that, the rain sensor will recognize the change and recalibrate itself
to respond to the sensitive surface's reduced detection zone. Depending on the size of the chip, the
sensor's reaction pattern may or may not change.
WARNING
The rain sensor cannot always recognize rain and activate the wipers.
x Switch the wipers on manually when water on the windshield reduces visibility.
Clean the rain sensor's sensitive surface (arrow) regularly and check the wiper blades for wear or
damage.
To remove wax and coats of polish safely, we recommend using an alcohol-based windshield
cleaner.
Checking and refilling windshield washer fluid

Fig. 92 In the engine compartment: Cap of the windshield washer fluid reservoir.

WARNING
Auto-dimming mirrors contain an electrolyte fluid which can leak if the mirror glass is broken.
Electrolyte fluid can irritate the skin, eyes, and respiratory system.
x Repeated or prolonged exposure to electrolyte fluid can irritate the respiratory system,
especially among people with asthma or other respiratory conditions. Get fresh air
immediately by leaving the vehicle or, if that is not possible, open windows and doors all the
way.
x If electrolyte fluid gets into the eyes, flush them thoroughly with large amounts of clean
water for at least 15 minutes; medical attention is recommended.
x If electrolyte fluid contacts skin, flush affected area with clean water for at least
15 minutes and then wash affected area with soap and water; medical attention is
recommended. Thoroughly wash affected clothing and shoes before reuse.
x If swallowed, and the person is conscious, rinse mouth with water for at least 15 minutes.
Get medical attention immediately. Do not induce vomiting unless instructed to do so by a
medical professional.
NOTICE
Broken glass in the auto-dimming mirrors can cause electrolyte fluid leakage. Liquid
electrolyte leaked from a broken mirror glass will damage any plastic surfaces it comes in
contact with. Clean up spilled electrolyte fluid immediately with clear water and a sponge.
Inside mirror

Fig. 93 Manually adjustable inside mirror.

Fig. 94 Auto-dimming inside mirror (if applicable): Version A and Version B.

WARNING
Unsecured or incorrectly stowed items can fly through the vehicle, causing serious personal
injury during hard braking or sharp steering or in an accident. Loose items can also be struck
and thrown through the passenger compartment by the front airbags if they inflate. To help
reduce the risk of serious personal injury:
x Always stow all objects securely in the vehicle. Always put luggage and heavy items in the
luggage compartment.
x Always secure objects in the passenger compartment properly with suitable straps so that
they cannot move into the deployment zone of a side or front airbag during sudden braking,
in a sudden maneuver, or in a collision.
x Always keep storage compartments closed while driving.
x Never stow hard, heavy, or sharp objects in the vehicle's open storage compartments, on
the shelf behind the rear seat bench, or on the top of the instrument panel.
x Always remove hard, heavy, or sharp objects from clothing and bags in the vehicle
interior and stow them securely in the luggage compartment.
WARNING
Transporting heavy objects causes the handling characteristics of the vehicle to change and
increases braking distances. Heavy loads which are not properly stowed or secured in the
vehicle can lead to a loss of vehicle control and cause serious personal injury.
x Transporting heavy items causes the handling characteristics of the vehicle to change by
shifting the vehicle's center of gravity.
x Always distribute luggage evenly and as low as possible within the vehicle. The vehicle
capacity weight figures apply when the load is distributed evenly in the vehicle (passengers
and luggage).
x Always stow luggage and heavy items in the luggage compartment as far forward of the
rear axle as possible and secure them with appropriate straps.
x Never exceed the vehicle's Gross Vehicle Weight Rating or Gross Axle Weight Ratings,
which are printed on the Safety Compliance Certification Label located on the door jamb of
the driver door. Exceeding the permissible weight can cause the vehicle to skid and behave
differently.
x Always adapt your speed and driving style to accommodate your payload and its weight
distribution within your vehicle.
x Be especially cautious and gentle when stepping on the accelerator pedal and avoid
sudden braking and other maneuvers.
x Brake earlier than you would if you were not driving a loaded vehicle.
NOTICE
The defroster heating wires in the rear window can be damaged by objects that rub against
them.