steering wheel VOLKSWAGEN EOS 2013 1.G User Guide

Fig. 124 Steering wheel with optional Tiptronic shift paddles.

Driving on hills
The steeper the grade, the lower the gear that must be selected. Lower gears increase the braking
effect of the engine. Never coast downhill in Neutral (N).
x Reduce speed.
x Switch to Tiptronic mode by moving the selector lever from Drive (D) to the right into the Tiptronic
position
x Downshift by pulling the selector lever back briefly (-).
x OR: Downshift using the paddles on the steering wheel
If you stop and start up again when going uphill, you should use Hill Hold as long as the engine is
running.
Vehicles without Hill Hold: If you stop on a hill with the vehicle in gear, you must depress the brake
pedal or engage the parking brake to keep the vehicle from rolling. Do not release the brake pedal or
the parking brake until the vehicle has started to move forward ⇒ .
Kick-down acceleration
The kick-down feature permits maximum acceleration when the selector lever is in the Drive (D), Sport
Drive (S) or Tiptronic mode.
If you push the accelerator all the way down, the vehicle will automatically downshift, depending on
vehicle speed and engine speed (rpm). This feature lets you take advantage of the full acceleration
capacity of the vehicle ⇒ .
With kick-down actuated, the transmission will stay in the current gear longer and not upshift until the
engine reaches maximum rpm.
WARNING
Rapid acceleration can cause skidding and loss of traction, especially on slippery roads,
resulting in a loss of vehicle control, collisions, and serious personal injury.
x Only use the kick-down feature or fast acceleration if visibility, weather, road, and traffic
conditions permit and other drivers will not be endangered by your driving and the vehicle's
acceleration.
x Always adapt your driving to the traffic flow.
x Note that the drive wheels can spin and the vehicle can swerve when ASR is switched off,
especially when the road is slippery.
x Once you have accelerated, switch ASR back on again.
NOTICE
x When stopping on hills with the transmission in a drive gear, do not use the accelerator to
help prevent the vehicle from rolling backwards. This can cause the automatic transmission to
overheat and be damaged.
x Never let the vehicle coast or roll down a hill in Neutral (N), especially when the engine is
not running. The transmission will not be lubricated and will be damaged.
Automatic transmission malfunction

WARNING
Parking improperly can cause serious personal injury.
x Never remove the key from the ignition switch while the vehicle is moving or rolling to a
stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
x Never park the vehicle where the hot exhaust system or catalytic converter could ignite
flammable materials, such as brush, leaves, dry grass, spilled fuel, etc.
x Always apply the parking brake when parking your vehicle.
x Improper use of the parking brake can seriously injure you and your passengers.
x Never use the parking brake to slow down the vehicle when it is moving, except in an
emergency. The stopping distance is much longer because only the rear wheels are braked.
Always use the foot brake to stop the vehicle.
x Never activate the throttle manually from the engine compartment when the engine is
running and the automatic transmission is in gear. The vehicle will start to move as soon as
the engine speed increases even if the parking brake is on.
x Never leave children or anyone who cannot help themselves behind in the vehicle. They
could release the parking brake and move the gear selector lever or gear shift, which could
cause the vehicle to start moving. This can lead to a crash and serious personal injuries.
x Always take the key with you when you leave the vehicle. The engine can be started and
vehicle systems such as the power windows can be operated, leading to serious personal
injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the
vehicle. The doors can be locked with the remote control vehicle key, trapping passengers in
the vehicle in an emergency. For example, depending on the time of year, people trapped in
the vehicle can be exposed to very high or very low temperatures.
x Heat build-up in the passenger and luggage compartment of a parked vehicle can result in
temperatures in the vehicle that are much higher than the outside temperatures, particularly
in summer. Temperatures can quickly reach levels that can cause unconsciousness and
death, particularly to small children.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in
height and could damage your bumper and related parts if the front of your vehicle hits a
barrier or curb that is too high while you are getting into or out of a parking spot. To help
prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over
curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as
bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).
Warning and indicator lights

WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
WARNING
Driving with bad brakes can cause a collision and serious personal injury.
x If the brake warning light BRAKE or h does not go out, or comes on when driving, either the
brake fluid level in the reservoir is too low or there is a fault in the brake system. Stop the
vehicle as soon as you can do so safely and get expert assistance 202, Brake fluid.
x If the brake warning light BRAKE or h comes on at the same time as the ABS warning
light ABS or j, the ABS may not be working properly. This could cause the rear wheels to lock
up relatively quickly during braking. Rear wheel brake lock-up can cause loss of vehicle
control.
x If you believe the vehicle is safe to drive, drive slowly and very carefully to the nearest
authorized Volkswagen dealer, authorized Volkswagen Service Facility, or other qualified
workshop and have the brake system inspected. Avoid sudden hard braking and steering.
x If the ABS indicator light ABS or j does not go out, or if it comes on while driving, the ABS
system is not working properly. The vehicle can then be stopped only with the standard
brakes (without ABS). You will not have the protection ABS provides. Contact your
authorized Volkswagen dealer or an authorized Volkswagen Service Facility as soon as
possible.
x If the symbol BRAKE WEAR or i lights up in the instrument cluster display, whether alone or
together with a text message, immediately contact an authorized Volkswagen dealer or
authorized Volkswagen Service Facility to have the brake pads checked and, if necessary,
replaced.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Parking brake

Fig. 125 Between the front seats: Parking brake.

x Lock the vehicle.
On hills
Before stopping the engine, turn the steering wheel so that, if the vehicle starts to roll, its front wheels
will roll into the curb:
x Facing downhill, turn the front wheels so that they point toward the curb.
x Facing uphill, turn the front wheels so that they point away from the curb.
WARNING
The vehicle exhaust system and the catalytic converter get very hot. They can cause fires and
serious personal injury.
x Never park where the hot exhaust system could ignite flammable materials, such as
brush, leaves, dry grass, spilled fuel, etc.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in
height and could damage your bumper and related parts if the front of your vehicle hits a
barrier or curb that is too high while you are getting into or out of a parking spot. To help
prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over
curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as
bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).
About the brakes

To help make it more difficult to steal your vehicle, you should always make sure the steering column
is locked before leaving the vehicle.
Electronic steering column lock
Vehicles with Keyless Access: The steering column is locked if the driver door is opened with the
ignition switched off. The vehicle must be standing still and the transmission must be in Park (P) on an
automatic transmission vehicle.
If the driver door is opened before the ignition is switched off, the electronic steering column lock is
activated only after the vehicle has been locked with the vehicle key or via the sensor in the door
handle.
Mechanical steering column lock
Vehicles without Keyless Access: The steering column is locked if the vehicle is stationary and the
vehicle key is removed from the ignition switch.

Engaging the steering column
lock
Disengaging the steering column
lock
Parking the vehicle Turn the steering wheel slightly to
take pressure off the steering
column lock.
Remove the vehicle key. Insert the vehicle key into the
ignition switch.
Turn the steering wheel slightly until
you hear the steering column lock
engage.
Hold the steering wheel in this
position and turn the ignition switch.

Power steering
Power steering automatically adjusts to driving speed, steering torque, and the steering angle of the
wheels. Power steering works only when the engine is running.
If power steering is reduced or lost completely, it will be much harder to steer and control the vehicle.
Counter-steering assistance
Counter-steering assistance is part of Electronic Stability Control (ESC). This feature makes it easier
for the driver to control the vehicle in difficult situations. For example, if you have to brake hard on a
surface that provides uneven traction, the vehicle could pull to the right or left. ESC detects this
situation and helps the driver counter-steer with additional steering power ⇒ .
WARNING
The counter-steering assistance in ESC can do no more than help the driver steer in difficult
situations. The driver must still control the vehicle. The vehicle does not steer by itself with
this feature!
NOTICE
If the ignition is off, the steering column lock will engage and the vehicle cannot be steered.
For this reason, you must leave the ignition on when going through an automatic car wash, for
example, so that the wheels will still steer.

Wheel rim and tire damage is often difficult to see. Unusual vibrations or pulling to one-side can be
an indication of tire damage ⇒ .
x If you suspect tire damage, immediately reduce speed!
x Check tires and wheel rims for damage.
x If a tire is damaged, do not drive any farther. Get expert assistance.
x If no external damage is visible, slowly and carefully drive to the nearest authorized Volkswagen
dealer, authorized Volkswagen Service Facility, or other qualified workshop and have the vehicle
checked.
Objects embedded in the tire
x If embedded objects have penetrated to the inside tire, do not remove them!
x Get professional help immediately.
Tire wear
Tire wear depends on several factors, including:
x Driving style.
x Unbalanced wheels.
x Wheel alignment.
Driving style – Fast cornering, hard acceleration and braking increase tire wear. If you experience
increased tire wear under normal driving conditions, have the vehicle suspension checked by an
authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Unbalanced wheels – The wheels on a new vehicle are balanced. When driving, however, various
conditions can cause a wheel to become unbalanced. Unbalanced wheels can cause wear to the
steering and suspension systems. Have all wheels rebalanced. A wheel must always be rebalanced if
a new tire has been mounted.
Wheel alignment – Incorrect wheel alignment causes excessive and uneven tire wear, impairing
vehicle safety. If you notice excessive or uneven tire wear, have the wheel alignment checked by an
authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
WARNING
Unusual vibrations or pulling to one side can indicate tire damage.
x Reduce speed immediately and stop when it is safe to do so.
x Check tires and wheel rims for damage.
x Never drive with a damaged tire or rim. Get expert assistance instead.
x If no external damage is visible, slowly and carefully drive to the nearest authorized
Volkswagen dealer, authorized Volkswagen Service Facility, or other qualified workshop and
have the vehicle checked.

WARNING
A mobile phone on the seat, instrument panel or in other places can be thrown around the
inside of the vehicle during a sudden braking maneuver, a crash or other accident and injure
vehicle occupants.
x Never place or attach accessories or other objects (such as cup holders, telephone
brackets, note pads, navigation systems, large, heavy or bulky objects) on the doors, on the
windshield, over or near the area marked “AIRBAG” on the steering wheel, instrument panel,
backrests or between these areas and the occupant. Such objects could cause serious injury
in a collision, especially if an airbag inflates.
WARNING
Using a mobile phone or CB radio inside the vehicle without a properly installed and separate
outside antenna can be dangerous to your health and that of your passengers because the
electromagnetic radiation energy that cell phones and CB radios emit may be above
established limits. This also applies if the outside antenna is not installed properly.
x Always keep the mobile phone antenna at least 8 inches (20 cm) away from pacemakers.
Heart specialists advise that cell phones can adversely affect the way pacemakers work.
x Never carry a mobile phone that is switched on in the breast pocket directly over a
pacemaker.
x If you suspect there may be interference with a pacemaker or other medical device, switch
the mobile phone off immediately.

WARNING
Towing a vehicle changes the way it handles and brakes. To help reduce the risk of an accident and serious personal injury, note the following:
x The driver of the vehicle that is being towed:
– Since the brake booster also does not work when the engine is stopped, you will need to press harder on the brake pedal to slow down or stop. Always be alert so as not to rear-end the towing vehicle.
– Will have to use considerably more force to turn the steering wheel because the power steering is not working.
x The driver of the vehicle that is doing the towing:
– Must accelerate gradually and gently and avoid jerking movements.
– Must not brake hard or steer sharply.
– Must brake earlier and more gently than in normal driving.
NOTICE
x Be careful not to damage the paint when installing and removing the towing eye and the cover for the threaded hole behind the bumper.
x Unburned fuel can get into the catalytic converter during towing and damage it.
Towing on a commercial tow truck