warning VOLKSWAGEN EOS 2013 1.G Workshop Manual

x The pin-to-ball distance (B) from the center of the ball to the center of the hole for the securing pin
on the ball mount must be no more than 7 inches (178 mm).
x The ball diameter must be no more than 1 1/4 inches (32 mm).
A ball mount and ball combination that does not meet these specifications can damage your vehicle
and may even fail in use ⇒ .
Never install a “weight distributing” or “load equalizing” trailer hitch on your vehicle. The vehicle is not
designed for this kind of trailer hitch ⇒ .
WARNING
An improperly installed or unsuitable trailer hitch can cause the trailer to separate from the
towing vehicle and result in a major accident with serious personal injuries.
x Have any trailer hitch retrofit or other work on a trailer hitch done by a qualified workshop.
CAUTION
The ball mount sticks out behind the rear bumper and can cause injury to pedestrians and
cyclists.
x To reduce the risk of injury in rear-end collisions, and the risk to pedestrians and cyclists
when the vehicle is parked, always remove the ball carrier when you are not towing a trailer.
NOTICE
x Never use a ball larger than 1 1/4 inches (32 mm) on your vehicle. The vehicle was not
designed to tow heavier trailers with a receiver larger than the specified ball. The increased
loads can damage the attachment points for the trailer hitch.
x Never use an adapter to increase the size of the trailer hitch receiver from 1 1/4 inches
(32 mm) to 2 inches (50.8 mm) or more to tow a trailer that is heavier than the maximum
permissible trailer weight that your vehicle can tow.
x You can use an adapter if required for the proper installation of a bicycle rack or other
similar carrier as long as the maximum weight limits are observed. When using bicycle racks
or similar carriers, make sure that the rear lights are not blocked.
x Only use trailer hitches that are approved by the hitch manufacturer for your vehicle and
model.

(F) 19.7 inches (501 mm)
(G) 40.9 inches (1040 mm)
WARNING
Improper or incorrect connections to the vehicle electrical system can cause malfunctions
that affect the entire vehicle electrical system and cause accidents and serious personal
injury.
x Never connect the electrical system of the trailer directly to the electrical connections of
the rear lights or other unsuitable power sources. Use only a suitable connector to provide
power to the trailer.
x Have any trailer hitch retrofit or other work on a trailer hitch done by a qualified workshop.
WARNING
An improperly installed or unsuitable trailer hitch can cause the trailer to separate from the
towing vehicle and result in a major accident with serious personal injuries.
Maximum permissible trailer weight

WARNING
Objects in the driver footwell can prevent the pedals from moving freely. This can cause loss
of vehicle control and increase the risk of serious personal injuries.
x Always make sure that nothing can interfere with the pedals.
x Always fasten floor mats securely to the floor.
x Never put floor mats or other floor coverings on top of already installed floor mats.
x Always make sure that nothing can fall into the driver footwell while the vehicle is moving.
NOTICE
x The defroster heating wires in the rear window can be damaged by hard or sharp things on
the shelf below the rear window.
x Do not keep any food, medicine, or other items sensitive to heat or cold in the vehicle. They
can be damaged or made unusable by heat or cold.
x Things that are made of transparent materials (such as eyeglasses, magnifying glasses, or
transparent suction cups on the windows) can magnify sunlight and damage the vehicle.
Storage compartment in the driver door

Fig. 104 In the driver door: Storage compartment.

WARNING
Never let a passenger, especially a child, ride on the center armrest.
There may be a CD changer, an AUX-IN jack, or a Media Device Interface (MDI) / (MEDIA-IN), in
the center armrest storage compartment. See ⇒ Booklet Radio or ⇒ Booklet Navigation system.
Applicable only in the United States
Glove compartment

Fig. 107 On the passenger side: Glove compartment.

Fig. 108 Inside the glove compartment.

Owner's Manual slot
The slot at the top of the glove compartment is designed to hold the Owner's Manual.
The Owner's Manual is in this glove compartment slot ⇒ fig. 108 (1).
Always keep the Owner's Manual in this slot.
Cooling the glove compartment
There is an air vent (2) in the back of the glove compartment. Cool air can be directed into the glove
compartment if the air conditioner is on. Open or close the air vent by turning it.
WARNING
An open glove compartment door can increase the risk of serious injury during sudden
braking or driving maneuvers or in a crash.
x Always keep the glove compartment closed while the vehicle is moving.
NOTICE
In some vehicle models, design considerations have made it necessary to have openings in the
glove compartment behind the Owner's Manual slot, for example. Small items may fall through
these openings and get behind the instrument panel. This can cause unusual noises and
damage the vehicle. Never put any small objects in the glove compartment for this reason.
Applicable only in Canada
Glove compartment

Fig. 109 On the passenger side: Glove compartment.

NOTICE
x Never “ride” the brakes by keeping your foot on the brake pedal when you do not want to
brake. This will make the brakes wear faster.
x Before driving downhill, especially on hills that are long or steep, always reduce speed and
shift into lower gear (manual or automatic transmission). This will let the vehicle use engine
braking and reduce the load on the brakes. Otherwise, the brake system could overheat and
even fail. Only use the brakes when you need them to slow the vehicle down more or to stop.
Warning and indicator lights

NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Pedals

Fig. 120 Pedals: 1 Accelerator pedal, 2 Brake pedal.

Selector
lever
position
Designation Meaning ⇒ 
R Reverse The reverse gear is engaged.
Shift into Reverse only when the vehicle is not moving.
N Neutral Transmission is in Neutral position. No power is transmitted to
the wheels and no engine braking is available.
D Drive (standard
driving position)
All forward gears shift up and down automatically. The
transmission shifts as needed depending on engine load,
individual driving style, and vehicle speed.
S Sport Drive (Sport
driving position)
All forward gears automatically upshift later and downshift
earlier than in the D (Drive) position, to take full advantage of
the engine's power reserves. The transmission shifts as needed
depending on engine load, individual driving style, and vehicle
speed.

Automatic Shift Lock (ASL)
The Automatic Shift Lock (ASL) in Park (P) and Neutral (N) prevents drive positions from being
engaged inadvertently, which would cause the vehicle to move.
To release the ASL, depress and hold the brake pedal with the ignition switched on. Press the release
button on the selector lever at the same time.
The ASL is not engaged if the selector lever is moved quickly through Neutral (N) (e.g., when shifting
from Reverse (R) to Drive (D)). This makes it possible to “rock” the vehicle backwards and forwards if
it is stuck in snow or mud. The ASL engages automatically if the brake pedal is not depressed and the
lever is in Neutral (N) for more than about 1 second and the vehicle is traveling no faster than about
3 mph (5 km/h).
In rare cases, the ASL may not engage on vehicles with DSG® Direct Shift Gearbox. If this happens,
power to the drive wheels will be interrupted to prevent the vehicle from moving unexpectedly. The
green indicator light k will blink and a text message will be displayed. To engage the Automatic Shift
Lock (ASL):
x Depress and then release the brake pedal. Try to engage the ASL again.
WARNING
Moving the selector lever to the wrong position can cause loss of vehicle control, a collision,
and serious personal injury.
x Never accelerate when moving the selector lever.
x When the engine is running and a drive position is engaged, the vehicle will start to move
as soon as the brake pedal is released.
x Never shift into Reverse or Park when the vehicle is moving.

WARNING
Unintended vehicle movement can cause serious personal injury.
x Never get out of the driver's seat while the engine is running, especially when the
transmission is in a drive gear. If you must leave your vehicle while the engine is running,
always set the parking brake and shift the transmission into Park (P).
x Never leave the vehicle in Neutral (N). It will roll down hills, whether the engine is running
or not.
x When the engine is running and a drive gear - Drive (D), Sport Drive (S), or Reverse (R) -
has been selected, press and hold the brake pedal to keep the vehicle from moving. The
vehicle may “creep” and move forward or backward even if the engine is idling slowly.
x Never shift into Reverse (R) or Park (P) when the vehicle is moving.
NOTICE
Even though the transmission is in Park (P), the vehicle may move a couple of inches (a few
centimeters) forwards or backwards if you take your foot off the brake pedal after stopping the
vehicle without first setting the parking brake.
If the selector lever is moved into Neutral (N) by mistake when the vehicle is moving, take your
foot off the accelerator pedal. Wait until the engine speed has dropped to idle speed before moving
the selector lever into a drive gear.
Leaving the selector lever for a long period of time in any position other than Park (P) when the
ignition is switched off can drain the vehicle battery.
Shifting with Tiptronic®

Fig. 123 Selector lever in Tiptronic position.

Driving on hills
The steeper the grade, the lower the gear that must be selected. Lower gears increase the braking
effect of the engine. Never coast downhill in Neutral (N).
x Reduce speed.
x Switch to Tiptronic mode by moving the selector lever from Drive (D) to the right into the Tiptronic
position
x Downshift by pulling the selector lever back briefly (-).
x OR: Downshift using the paddles on the steering wheel
If you stop and start up again when going uphill, you should use Hill Hold as long as the engine is
running.
Vehicles without Hill Hold: If you stop on a hill with the vehicle in gear, you must depress the brake
pedal or engage the parking brake to keep the vehicle from rolling. Do not release the brake pedal or
the parking brake until the vehicle has started to move forward ⇒ .
Kick-down acceleration
The kick-down feature permits maximum acceleration when the selector lever is in the Drive (D), Sport
Drive (S) or Tiptronic mode.
If you push the accelerator all the way down, the vehicle will automatically downshift, depending on
vehicle speed and engine speed (rpm). This feature lets you take advantage of the full acceleration
capacity of the vehicle ⇒ .
With kick-down actuated, the transmission will stay in the current gear longer and not upshift until the
engine reaches maximum rpm.
WARNING
Rapid acceleration can cause skidding and loss of traction, especially on slippery roads,
resulting in a loss of vehicle control, collisions, and serious personal injury.
x Only use the kick-down feature or fast acceleration if visibility, weather, road, and traffic
conditions permit and other drivers will not be endangered by your driving and the vehicle's
acceleration.
x Always adapt your driving to the traffic flow.
x Note that the drive wheels can spin and the vehicle can swerve when ASR is switched off,
especially when the road is slippery.
x Once you have accelerated, switch ASR back on again.
NOTICE
x When stopping on hills with the transmission in a drive gear, do not use the accelerator to
help prevent the vehicle from rolling backwards. This can cause the automatic transmission to
overheat and be damaged.
x Never let the vehicle coast or roll down a hill in Neutral (N), especially when the engine is
not running. The transmission will not be lubricated and will be damaged.
Automatic transmission malfunction