888 AUTO
A decision
with BBB).
then have the opportunity to accept or re ject the decision.
you accep t the decis ion , be
bound by
the decision and mu st w ithin the time
s p ec ified
by the arbitrator.
you reject the decision:
1 .
remedie s under
sta te a nd
2. The manufacturer not h ave to with any part of the
decision.
information
under the BBB
which is pre sented to you
by your
when you take
Under a separate 8BB
offers mediation and arbitration of claims relating to
failure , malfunction , repair or replacement of internal engine
components.
heads , camshafts , valve train components , timing
gears , flywheels , pistons, piston rings, crankshafts , connecting
rods and bearings , oi l pumps and associated fastener
s, seals and
gaskets.
T o be elig ible unde r th is program , you must currently
own or lease
your Volkswagen . T his program is free
of charge and covers
expire on May 3, 1996.
you wish to co ntact the Better Bus iness Bureau directly , please
the toll-free number:
1
When you
information.
Deli ver y date and current mileage
Nature of complaint or problem
special time deadline s app ly under this program . An
arbitration hearing
receive a check within 45 days or a comp leted repair
within
is provided in the
Law s booklet which is presented to you
by your dealer when you take delivery of your
new
