service VOLKSWAGEN GOLF 2000 Owner's Manual

Dear
This
to your Volkswagen.
Jetta and New
Your Limited New
addition. your
you are a resident of
tion have rights
emissions warranties.
th ese warranties
tem is required to de termine whether it is
cove red by warran ty .
satisfaction in
understanding t
he warranties that
to your Volkswage n is important to us.
Any questions concerning warranty
you have a concern or you are not satiS-
fied with the service that you receive from
your
we suggest that you discuss
it with the
your concern is not resolved
t hrough your dealership,
or
write Volkswagen
Relations .
Volkswagen of America,
.. provides a
mediation
and arbitration service for the
r esolu tion
of disputes aris ing under this
Limited
New Warranty. This
vice is BBB and is con
ducted thr ough
you wish to use this
service,
fo rm ation on BBB
Notice of Address Change
Notice of Used Car Purchase
The National Traffic & Motor
owners if a
need not use this card if
you purchased your

TABLE
Limited New
24 Hour Roadside Assistance . . . . . . . . . . . . . . . . . . . . . . 11
Customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
BBB Auto Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Product Service

NEW
What is Covered
or
workmanship except
tire and the repair or
of tires. The repai r or transmis­
sion
manufacturer specifications,
for wear and are covered up to on e year or
whichever occurs first.
Batteries are covered 1
bor for 4 years or
are not covered after the first year or
whichever occurs first (i.e.
be honored by any au­
thorized
your outside the
U ni ted
its territories, or this warranty De­
fects in or workmanship be
corrected under the terms of the warranty
for new
is to either the origi­or if
the
i s first on the
date such in service.
This Limited
New Warranty is au­
tomatically transferred
without cost if the ownersh ip of the
charge. authorized
er will repair the defective part or it w ith a new or remanufactured gen ­
uine

Emergency Repairs
keep
receipts, repair orders, and parts removed
from your
be reimbursed if the repair work
was needed and
NEW WARRAN TY
BBB
you are not satisfied with the warranty
se rvice you receive, you may wish to
the steps set forth on page 25.
of America,
of warranty and other prod­uct disputes. This serv ice is
offices of the Better Busi­
n ess Bureau. you wish to use this se r­you may the
n umber:
1
We encou rage you to use the BBB before you decide to seek remedi es in a court of
The BBB service is free of charge and permits you to present your
case without
an attorney. infor­
mation on BB B

WARRANTY
What is Not Covered
Tires
warranted by the tir e
manufacturer. To assist you
in obtaining of tire
manufa ctu rers
and addresses is provided in this Verify with the tire
manufacture r what is cove red under their
warranty .
Maintenance Services and
which are the
of any non Genuine the performance specifications from those
set by the
manufacturer, modi­
f ications to the
starters, roof racks or commun ications
equipme n
t, defects or ing from the use of new parts not
or used
parts,
or the damage to ass o­
ciated parts or systems;
- damage or
which were
caused by th e
any major or terations such as the conversion of the
roof structure or other
-damage or
or
gen;
- damage or

WARRANTY
What is Covered
whicheve r
occurs first. from the date t he was first in se rvice.
This warranty does not apply to ve­hicles used for commercial pur­
poses such as taxi, limousine and rental vehicles.
or workmansh ip for the
parts and nents:
Engine: and head and spur
tor que converter,
drive shafts and constant joints.
6
Where to Go for Warranty
T his warranty b e honore d by any thorized in the United States. it s te rritories, or
is brought to an au rized it s territories , o r
not fects in or workmanshi p under the terms of the
ranty for new in fect in that coun try .
When the Warranty Period
Begins
The warrant y period begins on the date
the
in service as a on the date such is first
matica lly transferred without cost if the
ownership of the
of c h arge. aut hor ized repair th e defective part or re­it wit h a new or remanufac­tured ge nuine part.

What is Not Covered
lubricants or fluids un­
less their replacement is a necessary part
of warranty service on a covered compo­
nent.
amage or
terat ions such as the conversion of the vehicle to a converti ble or the modifica­
tion of the roof to accommodate a
glass roof structure or othe r similar
st ructural
alterations ;
- damage or malfunctions caused by in­
tentional or unintentional misfueling,
collis i
on or modifications of the ve­
7

WARRANTY
Wear and Tear items
This warranty does not cover the
proof in the form of service or repair
water, windstorm or other
Some states do not the or of or
damage, so this to you.
The

What is Covered
Jetta and
New
so this
Coverage
This warranty covers any repair or ment of body sheet metal panels that
have been perforated by rust.
Where to Go for Warranty
This warranty will be honored by any thorized Volkswagen dealer in the United
States, including its territories, or
your Volkswagen is brought to an
rized Volkswagen dealer outside the
United States. including its territories, or
nal purchaser or the origina l lessee; or if
the vehicle is first placed in service
as a
Perfo ration is automat ically transfe rred
w ithout cost if th e ownership of the hicle ch anges within the Warranty period.
Free-of-Charge Repair
Repairs under this warranty are made free
of charge. An authorized Volkswagen
dea ler will repa ir the defective part or
place it with a new or remanufac­
tured genuine Volkswagen part.

24
24 Hour Roadside Assistance
24 Hour Roadside Assis­
tan
ce program is your assuran ce tha t
have a mechanical
breakdown under
from home (anywhere in the or in your own driveway, you
have to one toll-free number and
To identify as a
quote your Identification Number This number is on the driver's s ide
of the dashboard,
or you can find the number on your 24 Hour Roadside Assistance mem­
bership card. 24 Hour Roadside Assis­
tance is
to you for the first four years of your vehicle ownership or
service and extrica tion/w inch service .
services and benefits trip
routing services and trip interruption
benefits throughout the
and
Guide for specific de­on the services provided.
11