service VOLKSWAGEN GOLF PLUS 2012 Service Manual

Breaking in a ne w e ngin e gent ly , wiU in crease serv ice and reduce oil
first re ad and note the introductory informat ion and heed th e WAHNINGS on page303.
Volkswag en recommend s th at you con sult an th ori zed Volksw age n d eale r or authori zed
sori es. sp are part s or other equipm ent. Alway s do so you wan t to in stall additional acc esso ries or re pla ce part s. authori zed Volkswa gen dealer
o r authorize d Volksw agen Service Facilit y ca n vide
first read and no te the introductory inf ormation and heed the on
fluid s and equipment undergo tinu ous deve lopment, in cluding timing belts,
tir es, engin e coo lant s. e ngin e oils, as well as spark
plu gs and vehicle batt eries. Th erefo re, have ating and equipm ent changed b y an rized Volksw agen dea le r o r auth orize d Volkswagen
Service Facility. Volkswagen dealers and Serv ice Faciliti es are alway s up-to -dat e rega rding new
Improp er u se or operating and equipment can cause a cciden ts, se riou s personal injurie s, burns and/or poi soning.
To reduce the ri sk or poi soning, never use
empty ro od or beve rage conta iners that might
mislead someone into drinking
Always keep vehicl e care products out or the r e ach or c hildren.
Always read and heed all th e in struction s and all WARNINGS on the package befor e usin g hicle care produ cts.
maintenance
Improper ve hicle modification s and repair s
ries.
Neve r attach anything, including accessories example , cup holders or te lephone bra cke ts)
to the airbag covers or within the airbag
Obje cts on or near the surfa ce where airba gs
are loca ted can come loo se and cause serious personal injury if the airbag
When u sing products that give off harmful alway s work outdoors or in well la te d are a .
Never use
hicl e care. They are poisonou s and hi ghl y
Note
refill with suitable operating When ch anging or topping off sure that you pour the fluid s into the correct ca use seriou s
m alfun ction s and engin e damage! Under no cum stances should you mix up operating Otherwi se seri ous malfun ction s and en gi ne damage can occ ur!
Acce ssori es and other things install ed in front of th e coo ling air intake s impair the of the en g in e coo lant. The engin e can ove rheat under high ambient temperatures or under high
e n gin e loads!
Leakin g operating can pollut e the en -vironment. Collect leak ing operat ing fluid s in suitable cont ain ers and d is po se of th em

Never usc extender to sec ure
a chil d restraint.
Neve r usc a safety ex tender on your
motive part s store.
Neve r usc the safety exte nder you
obtained for your vehicl e for an y other ve hicl e,
r egardless of make, model, or model year.
It em s
store d between the safety
trol unit and prevent
Alwa ys mak e sure t hat nothing can interfere with the safety
needed or deploying an unexpect­edly:
Never repair, adjust, or change any parts of the ai rbag sys tem.
All work on the steering whee l, instrume nt panel, fr ont scats or elec trical sys te m (in cl uding the installa tion of audio equip m ent, cellular te lephones and radio s, e tc .) should b e formed b y authorized Volkswagen dealers or thorized Volkswagen Service Faci lities. They have tl1c necessary manuals, tra inin g, and
All work on the ai rbag sys te m should also b e done by an Vo lk swag en d ealer o r
The alrbag system can b e ac tivated only
once. After an airbag has innatcd, it mus t b e placed.
o nl y o rigin al equipment airbags proved by Vol kswage n. Ha ve them installed by a
t ra ined technicia n who has the neces sa ry tool s
and d iagnosti c equi pm ent to properly rep lace
a n y a irba g in your vehicl e and ass ure sys tem fectiveness in a cras h.
Never permit sa lvaged or r ecycled airbags to
b e in stalle d in vehicle.
Care, cleaning, maintenance
Note-----
Leaving the extender attached to the sa fe ty belt
buck le whe n th e front seat is occu pied and the
ty belt is not being used will signa l to the airbag trol unit that the front passenger scat is occ upied
and that the safety belt is being use d. The e lectro ni c control unit fo r th e airbag system will then rece ive inco rre ct inf ormation that will -cau se the sa fety
ter in co llis ions in which the fro nt airb ag would
othe rwise be triggered earlier to help protect an
unr estrained front scat passenge r.
A pr etcnsio ncr th at h as depl oyed cannot be p air ed . Th e entir e safe ty belt mu st b e rep lace d.
Note
If th e safe ty belt extender is left attached to
th e safe ty belt buckle , the safety belt warning
sys tem will sense that the safe ty be lt for that seat is being used. T he warning light will no t com e
o n and th e warning will not sound even though th e scat is occupied and th e safe ty be lt i s
not being use d.
air bag module s and sio ne rs arc cla ssifie d as Pe rchlora te Mate ria l -special hand ling ma y apply. all le ga l quir em ent s regardi ng handlin g and dis po sal of th ese compone nts-see wlvw.dtsc.ca.gov/ha.zardouswas te/pcrchlom tc. all applicable legal requirements w hen
scmppi ng the vehicle or parts of its res tra int
sys te m , including airbag modules and safet y belts
w ith prctcnsio ne rs. A uthori zed Volk swage n
d ea lers and authori zed Volkswagen Service facili­
t ies arc familiar with the requirements, and we yo u have them perform thi s se rvice for

CB radio equipment
firs t r ea d an d no te the introducto ry
o n
dit ions:
in stalle d outs id e antenna.
Maximum tra nsmi ssio n powe r watts.
dev ice cove rage can only be assure d
w he n an out side a nt enna is p roperl y in stall ed.
w ith an authoriz e d Volksw age n deale r o r
a u thori z e d Volk swage n Serv ice Facility if you
would like t o use a radi o w ith t ransmissio n p owe r higher than wa tts. A uth orize d Volkswage n
d eale rs and a uth o ri ze d Volkswage n Service tie s are fam iliar w ith tec hni cal possib iliti es for th e
in stallatio n of aftermark e t equipme n t o r can
lega l requir em ent s as well as
Lo ose o r improperly installed radio equipment
ca n be thrown around the pass e n ger m ent during sudden driving or braking vers or a crash and c ause seriou s pe rsonal
U sing a radio device in the ve hicle without nection to an outside antenna can e xcee d tromagneti c radiation threshold s. T hi s a ls o
erly .
fir st rea d and no te the introduc tory
on
pos e o f cap turin g data for re tri eval after an
loadin g of d ata stored b y E DHs in stalle d in hicle fo r th e exp re s s purpo se o f re tri ev ing data
afte r an accide nt or cra sh ev ent with ou t th e
o w ne r's co nsent.
cor e and maint enanc e
Althoug h your ve hicl e is not equipped with a n
EDH, it i s equippe d with a numbe r o f e le c troni c
co ntrol modul es for variou s vehicl e sys te m s, su ch
a s e ng in e m anage ment , e mi ssion control, ai rbag s, and sa fe ty
Th es e ele c tro nic c ontrol m odules a ls o re c o rd data
duri ng no rm al v eh icle operation fo r diagno sti c
an d repair purp os es. T heir re cordin g capabili ty is
limit ed to data (no sound is re cord ed). a
small amo un t of da ta is ac tually reco rded ove r a
v ery lim ited period o f time, or store d when a syste m fault is dete c te d b y a control m odul e. S o m e of th e da ta sto re d m ay rela te to vehicl e s pee d, re cti o n, or braking, as w ell as re straint syste m use and p erform ance in the ev ent of a cras h. Store d
d ata can o nl y be read and down loa ded with cia l

Operating your or
info rma tion on
Government regula tions in th e Unit ed a n d requir e that automobiles meet specific emission regulations safety stand ards. differ
from vehicles sold in other countries.
If yo u
plan to take your ve hicl e outs ide th e nental limits of th e Unit ed or there
is the p ossib ility that:
Low Diese l
first read and n ote th e in trodu c to ry info rma tion and heed the on
If the rad io and nav iga tion systems were installed at the factory, th e radio antenna m ay be in stalled in diff ere n t lo cat ions in the veh icle:
the in side of the rear sid e w indows,
the insid e of th e win dshi eld.
the ve hicle roof.
Reporting Safety Defects
information and heed th e
If you beli eve th at your ve hicl e has
a de fec t w hi ch co uld
cause a crash
or co uld cause injury or death, you
sh ould immediately inform th e
Natio nal Hig h way Traffic Sa fety
A
dmin is tratio n (NHTSA) in addi-
Fue l may have a co nsiderably lower octa n e
rating an d may cause engine damage.
may be in ad equate due to lack of proper service fac ilit ies, tools or testin g ment.
Replacement parts may not be readily
naviga tio n sys tems for ve hicle s built for the United
Note
Vo lkswage n is not respo nsibl e for mechanical
d amage that may result from substandard fu el or service or the unavaila bility of Genuine
Ante nnas on the insides of windows are thin wires.
Note
Antennas install ed on the insides of windows can be d amaged b y abras ive objects or by corro sive or acidic cleaning agents or other ch emicals. Do not place any stic k ers over t h e windshield-integ ra te d antenn a and never clean the antenna with
If electrical devices are ope rated close to th e integrat ed windshield antenna, inte rference
wit h AM rad io receptio n may occ ur
ti on t o no tifying Volk swage n of
America, Inc. Hamlin Road,
Auburn Hills, MI 48326.
IfNHTSA receives simil ar
ti on, and if it f ind s that a safety
fect exists in a group o f ve hicles, it
m ay
order a reca ll and re medy
ca mpaign. Howeve r,

Volkswagen service information
Please fir st r ead and information and heed the on page
Volkswag en service information is publi sh ed as
soon a s poss ible afte r model introdu ction.
To order serv ice info rmati on contact
Volkswagen Technical Litera ture Orderi ng
www.vw.tec hliterature.com
Improperly performed repairs and modifica ­
tions can cause vehic le damage and tion s, and can impair the efficie ncy of driver sistance systems and the airbag system. This can lead to accidents and serious personal injuries.
H ave repairs and vehicle modification s formed by an authorized Volkswagen dealer or an authori zed
Telecomm unications and Elect ronic Systems
first r ea d and note the introductory information and heed th e on
Communica­
tion Equipment Manual Notice.
Radio-based equipment
Cell phone package
Electronic immobili zer.
HomeLin k® Uni versa l Transm iller.
key.
Tir e Monitoring
These devices comply with:
FCC Pa
rtl5.19
T h
ese devices compl y with is s ubj ect to the followin g
Thi s dev ice may not cause ha rmful ence , and
Core,
ceived , includin g interferenc e may cause desired operatio n.
FCC
15.21
C ha nges or modifica tion s no t express ly approved
by the parry responsible for complia nce could void
th e user's authoriza tion to operate the equipment.
Th
ese d ev ices compl y with of Industry Canada.
is s ubj ect to the following two tions:
( I) thi s device cannot ca use interfe rence. and
(2) thi s device must accept any imerfe re n ce, cl ud in g interference that m ay cause undes ired
fication s to this equipm ent .

Improper use of th e tire set can cause a
temporary tire to fail and lead to loss of veh icle
contro l and seriou s personal injuries.
Always remember that a tire filled with ant does not handle as well as an undamaged tire without sealant.
Never drive faster than mph
Neve r use the tire set if the outside temperature is below
Never drive with a tire that has cuts or when they are larger than3/16
in(4mm).
se t only for emergencies yo u can get profe ssional he lp .
to at least 36 psi
(2.5 bar) , do not drive the vehicle. Contact the nearest authorized Volk swagen dealer,
minutes, do not drive the ve hicl e any farth er. Contact the nearest authorize d Volkswagen dealer, rize d Volkswagen Service Facility, or qualified
works hop.
of the tire set
Fig . 187 Basic diagram: Contents of th e tire mobility set.
May a ls o be inte grated in th e c ompr essor.
(continued)
Alwa ys replace a tire
Avoid full throttl e acceleration , hard,
braking, and fas t cornering.
Drive at s low speed for
of u se d or expir ed seala n t.
New tire inflation cylind ers a re avai lable from authorized Volksw age n dealer s a nd thoriz e d Volkswage n
Rea d th e sepa rate use r manual o f the facturer of th e tire mobility
first read and not e the information and hee d the on pag e 336.
Th e tir e mobilit y se t i s s tor ed in th e luggag e
partment under th e floor covering. It contai ns the fig. 18 7 :
Label w ith sp ee d or
Fillin g hose w ith sealing plug
Air com pre ssor
Tire inflation hose
Tire pressure gau ge4l
A ir valve5l
s w itch
In stead of this. a buuonm ay be in cluded in the co mpressor.
tips 336 337

Fuses in the
the driver sid e i n the instr ument panel:
F use box cover .
first read and note the introductory info rma tion and heed th e on page341.
Replac e a blown fuse onl y with a fuse of th e same amperage (same color and same imprint) and same overall size .
Fuse color coding
Color Current strengt11 in amps
3
Ligh t brown
5
Brown 7,5
Red
or clea r
25
Gr een
Ins ert a flat object, su ch a scre wdri ver from the ve hicle tool kit, into th e
the engi ne comportment: Fuse box cover .
page 242.
Slide the rel ease butt ons fo rwa rd in th e dir ec­tion of th e arrow to unlo ck th e fuse box cov er
Remove the cover upward.
To in stall p lace the cove r o n th e fuse box . S lid e
r e lease buttons back oppos ite the directio n of th e
arrow , unti l they audibly lat ch.
Note
To help prevent vehicl e damage, be careful when removing fuse box covers and be sure to re­install them properly.
The vehicle contains other fuses in addition to th os e m en tioned in this chapter. ave
these fus e s rep laced by an authorized Volkswage n
dea ler or an authorized Volk sw agen Service Fac ilir y.

Please first read and note the introdu cto ry information and heed the on page 344.
for re pla cing a light bulb. Please carry out these ste p s only in the order
page 188.
3. Turn the light switch page
4. Move the tu rn signal lever to neutral page
5. Auto mati c transmission: 179.
6. the eng ine and re move the key from the ig ni tion page 172.
7. Manu al transmission: Engage a page 179.
8. Let orie nt ation lighting go page
9. Let the burned out light bulb cool down.
page 341.
11. R e place the burned out light bulb accordi ng Always replace a burned-out light bulb with a good bulb with the sa me s pecifications. Specifications are on the g lass bulb or on
the meta l base.
12. Neve r tou ch the glass of th e light bulb with your bare hands. Finge rprin ts can clo ud t he o uter sur­
f ace of the light bulb when heated, affec ting the lighting power, clouding the reflector, andre­
d u ci ng th e brightness.
13. Always make sure th at the new bulb works. the bulb does not work, it may not be installed cor­
rectly; the connector may no t be co mplet ely seated; the correspondin g fuse may be burned out; or the bulb may be bad.
14. Always have th e headligh ts adj usted by an authorized Vol k swage n dealer or an a uth orized swagen Service Facility
to accidents and serious Injuries.
Always review and follow the
Note
Alway s insert and remove lamps car efully to avoid damage to the vehicle paint or to other parts of the

. . . . . . . . . . . . . . . . . . . . . . .
locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
locking switc h ....................
switch .................
sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1
C losing ................ 51
Eme rgen cy clos ing . . . . . . . . . . . . . . . . . . 324
Malfun ction ............ 0............ 51
Opening ............... pro tec tion .......... 52
was her .. o o o
windows .
One-to uch closing an d openin g ........ 49
Opening ...... 49
pro tec tion ...
Switch es ................
.......... o 176
Adding e ng in e oi l. ............ ....... 249 C heckin g engin e coolant leve l . . . . . . . . 255
Checking engin e oil leve l. 249 Light bulb re p lace ment .. 346
T ire m obilit y set ..................... 338
Topping off en gin e c ool ant. . . . . . . . . . . 255 Vehicl e battery ............
331
Workin g in the engine compartment .. 245
activities Befo re every trip .........
.... 172
Q
Que ry ing a service message ..... o
R
Rain sensor ..... ........ .... 13 1
Malfun ctio n .............. .. 13 1
Raising the vehicle
Witl1wor ksho p hoi
st. ......
Raising vehicle
Workshop hois t
.................
Reading light ............... 125
Rear Assist. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
212
Operating in structi ons ..... ...... 211
. ..... .......
consid era ti o ns ........... 2 12
Rear backrest
F olding forward .. 143
Rear hatch ........... 45
C losing .............. ................ 47 Driving with an open rear hatch . 139
Eme rgency lockin g and unlocking . . . . 324 Locking ................... 39, 47
Opening ......... 46
U nl ocking .. o o o 39
Warn ing light . . . . . . . . . . . . . . . . . . . . . . . . 46
Rear seat ...... 143
Folding back into place . . . . . . . . . . . . . . 143
Rear window d efogger ..
234
A t th e gas statio n .................... 234 C hecks w hil e ref uelin g .........
237 Fue l gauge. . . . . . . . . . . . . . . . . . . . . . . . . . 235
Indicator light ............ o 235
R elease butto n . o 183
Remote control k eys
see Vehi cle keys ..
............. o
Labe ls. 311 Workshop ho is t ...... .. ..
Replac em ent ke ys
see Vehicle keys .................
Replacing parts ........
Reporting

Booklet 1.1 Warranty
Warranty
Owner's information
Dear
emiss ion s warranti es appli cable to you r new Volks wagen model. Please read these limit ed
warranties carefully to determin e you r wa rranty rig ht s and obligat ions.
mil es, whic hever occurs first and powertrain limit ed warranty coverage for 5
y ears or
a ddition, your vehicl e is c ove red by Emi ssions Limited Warranti es mandate d b y Fede ra l l aw. If
yo u are a resident o f the State o f nect icut, Maine, Maryland, New Jersey, New Rhode Is land, m ont , Washing to n and th e of Massachuse tts a nd Pen nsy lvania and have emi ssio ns equipped vehicle,
yo u may also have rights under d ated emissio ns wa rra nti es. Please consult
th ese warra nties whenever your
tion in unders tanding the limited warra nties that apply to your Volk swage n model is t ant
CARE
3499 Wes t H amlin Road Roch es ter MI 822-8987
If yo u ha
ve a concern or yo u are not sa tisfied
with the service yo u receive from your deale r, we s u ggest that you disc uss it with the
Serv ice Manager at your deal ers hi p. I f it is not re so lved through your dealership, yo u may call or write to the Volkswagen CARE
In th e event th at yo ur authorize d Volkswagen dealer o r Volkswage n CARE has bee n unab le to address the concern to
your s atisfaction , you may take advantage of BBB LINE, prog ra m admi niste red through the of Bette r Business Bureaus.
Th e BBB program offers both ation and a rbitration services for the re so lution
o f d isputes aris ing whiJe a vehicle is under ranty.
T he
requir es manufacturers to be in a
dard beco mes necessary. If you change your
need not use the card if yo u purchased your
swage n