VOLKSWAGEN ID.3 2020 Owner´s Manual

WAR N IN G
In t h e e ve n t o f a f ir e , a n e xp lo sio n a n d l e akin g h aza rd ous s u b sta n ce s c a n c a u se s e rio us in ju rie s.
●N eve r r e m ain n ear t h e b urn in g v e h ic le .

Fir s t-a id k it
D ep en din g o n t h e v e h ic le e q uip m en t, t h e f ir s t- a id k it m ay b e l o ca te d in a s to w ag e c o m part m en t
or a h old er in t h e l u g gag e c o m part m en t, u n der t h e l u g gag e c o m part m en t f lo or o r in t h e v e h ic le
in te rio r.
T h e f ir s t- a id k it m ust c o m ply w it h l e g al r e q uir e m en ts . P le ase o b se rv e t h e u se -b y d ate o f t h e
co n te n ts .
A ft e r u se , r e n ew c o n te n ts if n ece ssa ry a n d s to w t h e f ir s t- a id k it s a fe ly a g ain .
W arn in g t ria n g le
D ep en din g o n t h e e q uip m en t, t h e w arn in g t ria n gle m ay b e l o ca te d in t h e b oot l id . W it h t h e b oot
lid o p en , g ra sp t h e w arn in g t ria n gle a t t h e r e ce ss a n d t u rn b y 9 0° t o w ard s t h e f ro n t o f t h e
ve h ic le . T h en r e m ove t h e w arn in g t ria n gle t h ro ug h t h e o p en in g.
Th e w arn in g t ria n gle m ust c o m ply w it h l e g al r e q uir e m en ts .
R etu rn t h e w arn in g t ria n gle t o it s h old er a ft e r u se .
H ig h-v is ib il it y w ais tc o at
E q uip m ent f o r a n em erg enc y
Fig . 1 I n t h e b oot l id : h old er f o r t h e w arn in g t ria n gle .

Dep en din g o n t h e v e h ic le e q uip m en t, t h e h ig h-v is ib il it y w ais tc o at m ay b e l o ca te d in a s to w ag e
co m part m en t in t h e f ro n t d oor t rim o r in t h e g lo ve b ox (→ Driv e r d oor), ( → Fro n t p asse n ger
sid e).
Th e h ig h-v is ib il it y w ais tc o at m ust c o m ply w it h l e g al r e q uir e m en ts .
F ir e e x tin g ui sh er
Dep en din g o n t h e v e h ic le e q uip m en t, a f ir e e xtin guis h er m ay b e l o ca te d in a h old er in t h e
fo otw ell u n der t h e f ro n t p asse n ger s e at.
T h e f ir e e xtin guis h er m ust c o m ply w it h l e g al r e g ula tio n s, m ust a lw ays b e r e ad y f o r u se a n d m ust
b e c h ecke d r e g ula rly (s e e in sp ectio n s e al o n t h e f ir e e xtin guis h er).
W AR N IN G
In t h e e ve n t o f a s u d den d riv in g o r b ra kin g m an oeu vre o r a cc id en t, l o ose o b je cts c o uld b e f lu n g
th oug h t h e v e h ic le a n d c a u se s e ve re in ju rie s.
●A lw ays s e cu re t h e f ir s t- a id k it , w arn in g t ria n gle a n d f ir e e xtin guis h er s a fe ly in t h e h old ers in
t h e v e h ic le .
●Sto w t h e h ig h-v is ib il it y w ais tc o at in a s to w ag e c o m part m en t s o t h at it is e asil y a cce ssib le .

Dep en din g o n t h e e q uip m en t a n d c o un try , c o n tro l e le m en ts a re in sta lle d in t h e r o of c o n so le
→  Fig . 1. V oic e s e rv ic e s c a n b e p erfo rm ed b y p re ss in g t h e b utto n s. T h e r e q uir e d c o n nectio n is
e sta b lis h ed b y a f a cto ry -fit te d c o n tro l u n it . T h e In fo rm atio n C all a n d B re akd ow n C all b utto n s d o
not f u n ctio n .
P le ase a ls o o b se rv e t h e o th er in fo rm atio n o n V olk sw ag en C ar- N et (→ Car- N et) o r W e
Con nect (→ WeC on nect).
I n fo rm atio n C all
—T h e I n fo rm atio n C all e n ab le s y o u t o c a ll t h e V olk sw ag en A G hotlin e.
—T h e I n fo rm atio n C all f u n ctio n is a va il a b le o n ly in s o m e s a le s r e g io n s.
—T h e a d vis o r w ho t a ke s y o ur c a ll w il l t a lk t o y o u in t h e l a n guag e w it h w hic h t h e v e h ic le w as
re g is te re d in C ar- N et o r W e C on nect.
B re a kd ow n C all
—T h e B re akd ow n C all f u n ctio n a llo w s y o u t o s e ek p ro fe ssio n al a ssis ta n ce s h ould y o ur v e h ic le
b re ak d ow n.
—So m e v e h ic le d ata , e .g . t h e c u rre n t l o ca tio n , a re t ra n sm it te d p ara lle l t o t h e v o ic e c a ll.
—T h e a d vis o r w ho t a ke s y o ur c a ll w il l t a lk t o y o u in t h e l a n guag e w it h w hic h t h e v e h ic le w as
re g is te re d in C ar- N et o r W e C on nect.
I nf orm atio n Call a nd B re a kd ow n Call
F ig . 1 I n t h e r o of c o n so le : c o n tro l f o r I n fo rm atio n C all a n d B re akd ow n C all.
I n fo rm atio n C all.
B re akd ow n C all.

Fig . 1 I n t h e r o of c o n so le : c o n tro l f o r l e g ally r e q uir e d e C all E m erg en cy S yste m (b eh in d b utto n
co ve r).
S ta tu to ry e C all e m erg en cy c a ll s y ste m .
Fig . 2 C on tro l f o r e m erg en cy c a ll: in dic a to r l a m p a n d b utto n .
1In dic a to r l a m p.
2B utto n f o r l e g ally r e q uir e d e C all E m erg en cy S yste m .
Dep en din g o n t h e e q uip m en t a n d c o un try , t h e v e h ic le m ay b e e q uip ped w it h a n e m erg en cy c a ll
s y ste m . I n s o m e c o un trie s, t h e f re e l e g ally r e q uir e d e C all E m erg en cy S yste m is a ctiv a te d a s
sta n dard . T h e c o n tro l u n it is in t h e r o of c o n so le .
T h e e m erg en cy c a ll f u n ctio n e n ab le s h elp t o b e o rg an is e d a s q uic k ly a s p ossib le in d an gero us
sit u atio n s. A v o ic e c o n nectio n is e sta b lis h ed w it h a p ub lic e m erg en cy c a ll c e n tre . T h e c a ll c e n tre
c o m mun ic a te s in t h e l a n guag e o f t h e c o un try in w hic h t h e v e h ic le is l o ca te d . I n a d dit io n , l e g ally
L e g ally r e q uir e d e C all E m erg enc y S yste m

re q uir e d d ata r e le va n t f o r t h e e m erg en cy c a ll a re t ra n sm it te d a u to m atic a lly t o t h e p ub lic
e m erg en cy c a ll c e n tre , s u ch a s t h e c u rre n t v e h ic le p osit io n .
Th e l e g al b asis f o r d ata p ro ce ssin g b y t h e l e g ally r e q uir e d e C all E m erg en cy S yste m c o rre sp on ds
to t h e c o un try -s p ecif ic l e g is la tio n s u ch a s t h e E U R eg ula tio n 2 015/7 58. P le ase a ls o o b se rv e t h e
in fo rm atio n o n d ata s to ra g e a n d s e rv ic e s (→ Data p ro ce ssin g in t h e v e h ic le).
T h e r e q uir e d c o n nectio n is e sta b lis h ed b y a f a cto ry -fit te d c o n tro l u n it . A ddit io n al c o m pon en ts
a re r e q uir e d in o rd er t o e n su re t h at t h e f u n ctio n is s til l p ossib le e ve n a ft e r a s e rio us a cc id en t, e .g .
em erg en cy c a ll m ic ro p hon e, e m erg en cy l o ud sp eake r a n d a n in te g ra te d b atte ry t h at is
in dep en den t o f t h e v e h ic le e le ctric a l s y ste m .
In d ic a to r l a m p
Th ere is a n in dic a to r l a m p in t h e c o n tro l →  Fig . 2 1. D ep en din g o n t h e m od e o f t h e e m erg en cy
ca ll s y ste m , t h e in dic a to r l a m p l ig hts u p in d if fe re n t c o lo urs a n d l ig ht s e q uen ce s:
In dic a to r l a m p d oes n ot l ig ht u p : e m erg en cy c a ll is n ot a va il a b le .
In dic a to r l a m p f la sh es r e d f o r a b out 2 0 s e co n ds a ft e r t h e ig nit io n h as b een s w it c h ed o n :
em erg en cy c a ll is d eactiv a te d .
In dic a to r l a m p l ig hts u p r e d c o n tin uo usly : s y ste m e rro r. E m erg en cy c a ll is r e stric te d o r n ot
ava il a b le .
In dic a to r l a m p l ig hts u p g re en : e m erg en cy c a ll is a va il a b le , s y ste m r e ad y f o r o p era tio n .
In dic a to r l a m p f la sh es g re en : e m erg en cy c a ll is a ctiv e .
W AR N IN G
Th e f o llo w in g c o n dit io n s m ay l im it o r p re ve n t t h e e xe cu tio n o f a m an ual o r a u to m atic
e m erg en cy c a ll:
●Y o ur c u rre n t e m erg en cy c a ll l o ca tio n is in a n a re a w it h n o o r in su ffic ie n t m ob il e r e ce p tio n .
●Th e e m erg en cy c a ll s y ste m is n ot a va il a b le in s o m e c o un trie s.
●T h e p ub lic e m erg en cy c a ll c e n tre is t e ch nic a lly n ot a b le t o r e ce iv e e m erg en cy c a ll d ata .
●T h e c o m pon en ts in t h e v e h ic le r e q uir e d f o r t h e m an ual o r a u to m atic e m erg en cy c a ll a re
d am ag ed o r d o n ot h ave s u ffic ie n t e le ctric a l p ow er.
●T h e ig nit io n o f t h e v e h ic le is n ot s w it c h ed o n .
In it ia tin g a n e m erg en cy c a ll m an ua lly
—B rie fly p re ss o n t h e b utto n c o ve r  a n d f o ld o p en t h e b utto n c o ve r.
—P re ss a n d h old t h e e m erg en cy c a ll b utto n →  Fig . 2 2 f o r s e ve ra l s e co n ds. T h e e m erg en cy
ca ll is n ow in it ia te d a n d a v o ic e c o n nectio n is e sta b lis h ed t o t h e p ub lic e m erg en cy c a ll c e n tre .
If y o u h ave a cc id en ta lly p re sse d t h e e m erg en cy c a ll b utto n , c a n ce l t h e e m erg en cy c a ll
im med ia te ly .
—P re ss t h e e m erg en cy c a ll b utto n a g ain u n til t h e in dic a to r l a m p l ig hts u p g re en c o n tin uo usly .
A ut om atic e m erg en cy c a ll
A n a u to m atic e m erg en cy c a ll is in it ia te d o n ly w hen t h e ig nit io n is s w it c h ed o n .

A c o n nectio n t o t h e p ub lic e m erg en cy c a ll c e n tre is e sta b lis h ed w hen t h e a ir b ag s o r b elt
t e n sio n ers h ave b een t rig gere d . T h e a u to m atic e m erg en cy c a ll c a n not b e c a n ce lle d b y p re ssin g
th e e m erg en cy c a ll b utto n →  Fig . 2 2.
R esc u e m easu re s w il l b e in it ia te d a u to m atic a lly if t h ere is n o r e sp on se t o q uestio n s f ro m t h e
p ub lic e m erg en cy c a ll c e n tre .
In te g ra te d b atte ry
T h e in te g ra te d b atte ry e n su re s t h at t h e l e g ally r e q uir e d e C all E m erg en cy S yste m r e m ain s
ava il a b le f o r s o m e t im e if t h e 1 2-v o lt v e h ic le b atte ry is d is c o n necte d o r f a u lt y .
A c o rre sp on din g m essa g e w il l b e d is p la ye d in t h e in stru m en t c lu ste r d is p la y if t h e in te g ra te d
b atte ry is d is c h arg ed o r f a u lt y . I f t h is m ess a g e is d is p la ye d , im med ia te ly g o t o a q ualif ie d
w ork sh op a n d h ave t h e in te g ra te d b atte ry r e p la ce d .
H ave t h e in te g ra te d b atte ry c h ecke d b y a q ualif ie d w ork sh op a ft e r a b out 3 y e ars a n d
re p la ce d if n ece ssa ry .
D ata t ra n sm is sio n
In t h e e ve n t o f a n e m erg en cy c a ll, t h e l e g ally p re sc rib ed d ata a re t ra n sm it te d t o t h e p ub lic
e m erg en cy c a ll c e n tre in o rd er t o d ete rm in e n ece ssa ry r e sc u e m easu re s.
T h e d ata o n t h e v e h ic le l o ca tio n a re c o n tin uo usly o ve rw rit te n s o t h at o n ly t h e l a st t h re e s to re d
lo ca tio n s r e q uir e d f o r c o rre ct f u n ctio n in g o f t h e l e g ally r e q uir e d e C all E m erg en cy S yste m a re
a va il a b le . T h e v e h ic le is t h ere fo re n ot p erm an en tly t ra cke d .
Th e d ata r e la tin g t o t h e e m erg en cy c a ll a re p ro ce sse d e xc lu siv e ly in o rd er t o e n su re c o rre ct
fu n ctio n in g o f t h e l e g ally r e q uir e d e C all E m erg en cy S yste m . T h e d ata r e la te d t o t h e e m erg en cy
ca ll a re a u to m atic a lly d ele te d f ro m t h e s y ste m 1 3 h ours a ft e r t h e e m erg en cy c a ll w as t rig gere d .
Th e t ra n sm it te d d ata in clu d e t h e f o llo w in g:
—C urre n t p osit io n o f t h e v e h ic le w hen t h e e m erg en cy c a ll w as t rig gere d .
—Tw o o th er p osit io n s s h ort ly b efo re t h e e m erg en cy c a ll w as t rig gere d (r o ute d riv e n , a f e w
1 00 m ).
—Veh ic le id en tif ic a tio n n um ber (V IN ).
—Ty p e o f v e h ic le d riv e .
—V eh ic le c la ss.
—T y p e o f t rig ger (a u to m atic o r m an ual)
—T y p e o f c a ll.
—D ir e ctio n in w hic h t h e v e h ic le w as m ovin g w hen t h e e m erg en cy c a ll w as t rig gere d .
—Tim e o f c o llis io n .
—R elia b il it y o f p osit io n in g d ata .
—D ata r e co rd v e rs io n .
—C oun te r o f d ata s trin gs t ra n sfe rre d p er c a ll.
—E stim ate d n um ber o f p asse n gers .
T h e f u n ctio n o f t h e l e g ally r e q uir e d e C all E m erg en cy S yste m m ay b e r e stric te d if
I n fo ta in m en t s y ste m s h ave b een r e tro fit te d .

L e g al e m erg en cy c a ll s y ste m e C all e rro r
Th e in dic a to r l a m p in t h e e m erg en cy c a ll b utto n l ig hts u p r e d c o n tin uo usly  . I n a d dit io n , t h e
m essa g e E rro r: E m erg en cy c a ll f u n ctio n . P le a se v is it w ork sh op . m ay b e d is p la ye d in t h e
in stru m en t c lu ste r d is p la y.
T h ere is a s y ste m e rro r in t h e l e g al e m erg en cy c a ll s y ste m e C all. N o e m erg en cy c a ll c a n b e
pla ce d .
—D riv e im med ia te ly t o a q ualif ie d w ork sh op .
—H ave t h e f a u lt r e ctif ie d .
L e g al e m erg en cy c a ll s y ste m e C all r e stric te d
Th e in dic a to r l a m p in t h e e m erg en cy c a ll b utto n l ig hts u p r e d c o n tin uo usly  . I n a d dit io n , t h e
m essa g e E m erg en cy c a ll f u n ctio n r e stric te d . P le a se v is it w ork sh op . m ay b e d is p la ye d in t h e
in stru m en t c lu ste r d is p la y.
T h e f u n ctio n o f t h e l e g al e m erg en cy c a ll s y ste m e C all is o n ly a va il a b le t o a l im it e d e xte n t. N o
em erg en cy c a ll c a n b e p la ce d .
—D riv e im med ia te ly t o a q ualif ie d w ork sh op .
—H ave t h e f a u lt r e ctif ie d .
T ro ub le sho oting

WAR N IN G
Care le ss o r u n su p erv is e d u se o f t h e v e h ic le k e y c a n l e ad t o a cc id en ts o r in ju rie s.
●T a ke a ll v e h ic le k e ys w it h y o u w hen y o u l e ave t h e v e h ic le . C hil d re n o r u n au th oris e d p ers o n s
co uld o th erw is e l o ck t h e d oors a n d b oot l id , a ctiv a te t h e v e h ic le ’s d riv e s y ste m o r s w it c h o n
th e ig nit io n a n d t h us o p era te e le ctric a l e q uip m en t, s u ch a s t h e e le ctric w in dow s.
●N eve r l e ave c h il d re n o r p eo p le r e q uir in g a ssis ta n ce a lo n e in t h e v e h ic le . T h ey c o uld b eco m e
tra p ped in t h e v e h ic le in a n e m erg en cy a n d m ay n ot b e a b le t o g et t h em se lv e s t o s a fe ty . F o r
exa m ple , l o cke d v e h ic le s m ay b e s u b je cte d t o v e ry h ig h o r v e ry l o w t e m pera tu re s d ep en din g
on t h e s e aso n . T h is c a n c a u se s e rio us in ju rie s a n d il ln ess o r f a ta lit ie s, e sp ecia lly a m on g s m all
c h il d re n .
O peni ng a nd c lo sing
V ehi cle k e y
F u nc tio ns o f t he v e hi cle k e y
Fig . 1 V eh ic le k e y.
K ey t o Fig . 1:
1U nlo ck t h e v e h ic le . A ll t u rn s ig nals f la sh tw ic e.
2U nlo ck o n ly t h e b oot l id . A ll t u rn s ig nals f la sh tw ic e. T o d o t h is , p re ss a n d h old t h e b utto n
b rie fly .
3L o ck t h e v e h ic le . A ll t u rn s ig nals f la sh on ce.
4In dic a to r l a m p: f la sh es w hen b utto n is p re ss e d .

NOTIC E
Pro te ct t h e k e y f ro m m ois tu re a n d e xce ss iv e v ib ra tio n .