service VOLKSWAGEN ID.4 2020 Owner´s Manual

2. Switch on Bluetooth visibility on the ex-
ternal Bluetooth audio source ( e.g. mo-
bile device).
3. Open the
Media menu.
4. Touch Source and select BT Audio
.
5.

If necessary, start playback on the Blue-
tooth audio source manually.
When playback on the Bluetooth audio
source is stopped, the Infotainment system
remains in Bluetooth audio mode.
Controlling playback
The extent to which the Bluetooth audio
source can be controlled via the Infotainment
system depends on the connected Bluetooth
audio source.
With media players that support the AVRCP
Bluetooth profile, playback on the Bluetooth
audio source can be automatically started or
stopped when the unit is switched to Blue-
tooth audio mode or to a different audio
source. In addition, depending on the Blue-
tooth audio source, tracks can be displayed
and changed via the Infotainment system.
Due to the large number of possible
Bluetooth audio sources, it is not pos-
sible to guarantee fault-free operation of all
described functions. The Volkswagen website
contains a list of compatible mobile devices.
Always switch off the warning and
service tones on a connected Blue-
tooth audio source, e.g. key tones on a mo-
bile device, to prevent interference noise and
malfunctions.
With some units, the Bluetooth audio
connection will be disconnected auto-
matically if an external media player is con-
nected to the Infotainment system with
Bluetooth and the USB port simultane-
ously. Infotainment system
Getting started Introduction to the topic
The function and settings of the Inf otainment
system depend on the country and vehicle
equipment.
Before using for the first time
Before using the device for the first time,
please observe the following points so you
can make full use of the available functions
and settings:

Searching in the folder structure
All media files of USB devices are filtered ac-
cording to categories, e.g. albums. This cate-
gory view is always displayed in My media. The
classic folder structure of the individual USB
data media is additionally located in the
My media folder.
1. Touch the desired folder.
The folder structure of the selected me-
dia source is displayed. If
My media is se-
lected, categories (music, videos, play-
lists) and connected media sources are
displayed first.
2. Search through the folder structure for the desired track.
OR: touch to start the full-text
search. The input field is displayed.
3.

Enter the name of the desired track. The
list of found tracks is automatically up-
dated during input.
4. Touch the desired track.
If the selection is located in a folder on
a media source at the start of playback,
the media files located in this folder will
be added for playback.
If a playlist is played, all available tracks
in the playlist will be added for playback.
5. Touch to close the selection.
Selecting favourites
You can save individual tracks, albums, artists
and genres as fa

vourites for playback.
1. Touch to access the favourites.
2.

Touch the desired favourite.
Depending on the selected favourite, all
tracks that belong to the favourite are added
to the current playback content. Streaming services
Depending on your equipment level and
country, you can select and use streaming
services as a media source directly via the In-
f

otainment system

The selection options in the selection list de-
pend on the data attached to the media file.
If no genre is specified f
or music files, for ex-
ample, the genre cannot be saved as a fa-
vourite.
If a video file is currently being played, only
this video can be saved as a favourite. Entertainment playback via
the Inf

otainment system Please refer to and on page 218.
You can play music and videos on the Inf
o-
tainment system.
Video mode
In video mode, the Infotainment system dis-
play can play a video from a data medium or
from a streaming service

x
Damage to the v ehicle or to the high-
voltage battery could lead to a leak of
toxic gases or fluids, either immediately
or at a later time. These emitted gases
could also potentially cause a fire. Do
not inhale these gases.
x Never touch the fluids that leak from the
high-voltage battery.
x In the event of a fire, move away from
the hazard area and call the fire service.
x Always inform any attending fire and
emergency services that the vehicle is
fitted with a high-voltage battery. WARNING
Unqualified work on the high-voltage sys-
tem and on high-
voltage components can
lead to malfunctions, accidents and inju-
ries.
x Any work on the high-voltage system
must be carried out only by authorised
qualified workshops with corresponding
approval for this work. NOTICE
After an accident, or after the underside of
the v
ehicle has struck an obstacle, the high-
voltage battery must be checked by appropri-
ately qualified and trained experts. Warning signs for the high-
v

oltage system Please refer to , and at the start
of the chapter on page 273.
Where can warning signs be located?
The f

ollowing components may be marked
with the illustrated warning signs

signed differently depending on the vehicle
equipment le vel and because several electri-
cal consumers may use a single fuse. You can
obtain further information about the fuse as-
signment from a Volkswagen dealership.
Several electrical consumers can share a sin-
gle fuse. Conversely, a single consumer could
have more than one fuse.
Therefore fuses should only be replaced
when the cause of the fault has been recti-
fied. If a new fuse blows again shortly after
fitting, have the electrical system checked by
a qualified workshop as soon as possible.
Fuses for emergency services (high-voltage
system)
High-voltage system fuses in the fuse box
under the steering wheel, behind the stow-
age compartment (left-hand drive) or behind
a cover in the glove box (right-hand drive)
and behind a cover on the right side of the
luggage compartment are identified with
a tag to enable emergency services to de-en-
ergise the vehicle as quickly as possible. Nev-
er attempt to replace these fuses or swap
them with other fuses in other slots

Checking and refilling
In the front compartment Safety notes for working in
the bonnet space
The bonnet space of a v
ehicle is a hazardous
area. You should only carry out work in the
bonnet space if you know exactly how to per-
form the required tasks, are aware of the
general safety procedures and have access to
the correct equipment, service fluids and
suitable tools. Failing to carry out work cor-
rectly can cause serious injuries

oped. This also applies to engine oils in the
case of combustion engines. F or this reason,
service fluids and consumables should be re-
placed at a qualified workshop. Volkswagen
dealerships are kept up to date on all
changes. WARNING
Unsuitable service fluids and consumables,
and the incorrect use of these fluids and
consumables, can cause accidents, serious
injuries, burns or poisoning.
x Service fluids must be kept in their origi-
nal sealed container.
x Ne

ver store service fluids in empty food
containers, bottles or any other non-
original containers as people finding
these containers could drink them.
x Keep children away from all service flu-
ids and consumables.
x Always read and follow the information
and warnings on the service fluid pack-
aging.
x When using products that give off harm-
ful fumes, always work outdoors or in
a well-ventilated area. NOTICE
x Only use suitable service fluids f
or refilling.
Never use the wrong service fluid. Failure
to observe this warning can result in seri-
ous malfunctions and engine damage. Leaking service fluids can pollute the
en

vironment. Spilt service fluids must
be collected in suitable containers and dis-
posed of properly and in an environmentally
responsible way. Washer fluid
Fig. 178
In the bonnet space: cap of washer
fluid reserv
oir.
The washer fluid level should be checked reg-
ularly and refilled as necessary.
There is a strainer in the filler throat of the
washer fluid reservoir. The strainer keeps
large dirt particles away from the washer jets
when refilling. The strainer should only be re-
moved for cleaning. If the strainer is dam-
aged or is not present when refilling, dirt par-
ticles can enter the system and block the
washer jets.

fluid. These may leave an oily film on the
window, considerably restricting the field
of vision.
NOTICE
x Ne ver mix suitable cleaning agents with
other cleaning agents. This can cause the
ingredients to separate and block the
washer jets. Coolant
Introduction to the topic
Do not work on the cooling system unless
you are familiar with the task, aware of the
general saf

ety procedures and have the cor-
rect equipment, service fluids and suitable
tools. Failing to carry out work correctly can
cause serious injuries

WARNING
Insufficient anti-freeze in the cooling sys-
tem of the v ehicle can cause the electric
drive to break down and thereby cause se-
rious injuries.
x The amount of correct coolant additive
used must be sufficient for the lowest
ambient temperature that you expect
the vehicle to be exposed to.
x Coolant can freeze at extremely cold
outside temperatures, causing the vehi-
cle to break down. Vehicle occupants
with inadequate winter clothing could
then freeze to death as the heating will
also no longer function. NOTICE
Never mix genuine coolant additives with
other coolants that ha
ve not been approved
by Volkswagen.
x If the liquid in the coolant expansion tank
is not pink (colouring results from mixing
the purple coolant additive with distilled
water) but for example brown instead of
purple, the suitable coolant has been
mixed with an unsuitable coolant additive.
The coolant must be changed as soon as
possible if this is the case. Failure to ob-
serve this warning can result in serious
malfunctions or damage to the electric
drive and cooling system. Coolant and coolant additives can pol-
lute the en

vironment. Spilt service flu-
ids must be collected and disposed of proper-
ly and with respect for the environment. Checking the coolant level
and refilling coolant
Please refer to , and on page 309
and at the start of the chapter on page
315. Fig. 179
Under the bonnet: markings on the
coolant e
xpansion tank. Fig. 180
Under the bonnet: coolant e
xpansion
tank cap (illustration).
Preparations
1. Park the vehicle on a firm and level sur- face.
2. Allow the electric drive to cool down

cooling system when the engine is hot and
could cause damage.
x If a large amount of coolant has been lost,
do not refill the coolant until the engine
has cooled completely. Hea
vy coolant loss
is an indication of leaks in the cooling sys-
tem. The cooling system should be
checked by a qualified workshop as soon
as possible. Failure to do so can result in
engine damage.
x Do not refill coolant if there is no more
coolant in the coolant expansion tank. Air
could have entered the cooling system. Do
not drive on! Seek expert assistance. Fail-
ure to do so can result in engine damage.
x When refilling service fluids, please ensure
that you pour the correct service fluids in-
to the correct openings. The use of incor-
rect service fluids can result in serious
malfunctions and damage to the electric
drive. Troubleshooting
Please refer to , and on page 309
and at the start of the chapter on page
315. Coolant
The indicator lamp flashes red.
Engine coolant temperature too high or en-
gine coolant le

vel too low. Do not driv

e on!
Stop the vehicle as soon as possible and
when safe to do so.