Services VOLKSWAGEN ID.4 2022 Owners Manual

q
If necessary, remo ve all persons from
the hazard area and provide first aid.
q Report the accident to the fire service.
Inform the fire service that the vehicle in
question has an electric drive.
q Wait for the emergency services at the
scene of the accident.
q Inform the emergency services and the
persons involved at the scene of the ac-
cident that it is an electric vehicle. :
q Deactiv

ate the vehicle

ous situations. A voice connection is estab-
lished with a public emergency call centre.
The call centre communicates in the lan-
guage of the country in which the v
ehicle is
located. In addition, legally required data rel-
evant for the emergency call are transmitted
automatically to the public emergency call
centre, such as the current vehicle position.
The legal basis for data processing by the le-
gally required eCall Emergency System corre-
sponds to the country-specific legislation
such as the EU Regulation 2015/758. Please
also observe the information on data storage
and services

vary from country to country and depend on
the v
ehicle and vehicle equipment.
Service description
Read and observe the service description be-
fore using Volkswagen We Connect Start
services. Service descriptions are updated
from time to time and made available online
at www.connect.volkswagen-we.com.

Volkswagen AG and processing of vehicle-re-
lated and personal data.
Deactivating We Connect
Start services
The f
ollowing functions are available for de-
activating and activating the We Connect
Start services:

E-mail: [email protected]
We will gladly answer your questions about
digital services.
Europe-wide. 24 hours a day. 7 days a week.
If your telephone pro
vider does not support
the number 00800-43347328, please call
+49 5361 3790510. The costs depend on the
applicable tariff of your provider. Roaming
charges may apply for calls made from out-
side Germany. Privacy settings
Introduction to the topic
The “Priv
acy settings” function enables you
to permit or prevent data transmission be-
tween the vehicle and the Internet.
The required mode can be set in the vehicle
settings in the Infotainment system.
The “Privacy settings” function cannot pre-
vent data transmission from external devices
and their communication with the vehicle.
Legally required services and their data trans-
missions cannot be switched off and cannot
be deactivated, e.g. “eCall Emergency Sys-
tem”.
Please note that every vehicle user can
adjust individual privacy function set-
tings. These settings may be different from
those preferred by the vehicle owner. Privacy settings
In order to permit or pre
vent data transmis-
sion, activate or deactivate offline mode in
the Infotainment system.

Grey globe: it is not currently possi-
ble to establish a connection to the
Internet or a connection is currently
being set up. Signal strength display of the
eSIM with a
vailable mobile com-
munication standard.
Legally required services can influence the
status display for data transmission inde-
pendently of activated offline mode.
Even if offline mode is activated, on-
line mode can be activated briefly by
safety-relevant and legally required services.
No We Connect Start services are activated
and no data of these services is transmitted
during this time. Offline mode will be reacti-
vated and the eSIM deactivated again after
successful transfer of the safety-relevant or
legally required data. Effects on online vehicle func-
tions
If data transf

er is restricted, the following
online function cannot be executed, for ex-
ample.
Online vehicle functions

always using WPA2 encryption. Observe
country-specific requirements.
The necessary data transf
er may be
subject to charges. Due to the poten-
tially high volume of data in use, Volkswagen
recommends using a mobile phone tariff
which includes a data flat rate. For more in-
formation contact your mobile telephone
provider.
Depending on your mobile telephone
tariff, additional costs (such as roam-
ing charges) may be charged for loading and
using online data packages, especially if you
use these services abroad. Setting up a data connection
Wi-Fi

Configuring a Wi-Fi client
The Inf otainment system can use the WLAN
hotspot of an external Wi-Fi device, such as
a mobile telephone, to establish an Internet
connection to use online services.
Setting up the Wi-Fi connection
1. Activate the Wi-Fi hotspot on the Wi-Fi device; refer to the manufacturer

Searching in the folder structure
to start the full-text
search. The input field is displayed.
3.
Enter the name of the desired track. The
list of found tracks is automatically up-
dated during input.
4. Touch the desired track.
If the selection is located in a folder on
a media source at the start of playback,
the media files located in this folder will
be added for playback.
If a playlist is played, all available tracks
in the playlist will be added for playback.
5. Touch to close the selection.
to access the favourites.
2.

Touch the desired favourite.
Depending on the selected favourite, all
tracks that belong to the favourite are added
to the current playback content. and touch
Media streaming.
A list of available streaming services is
displayed.
2. Select the desired streaming service.
An input field for input of the login data
is displayed.
3. Enter the login data of the desired user account and confirm.
The streaming service is added to the list
of media sources as a new function but-
ton. .
A list of a
vailable streaming services is
displayed.
2. Select the desired streaming service. .
3.

Touch .
OR: touch an already assigned fa
vourite
location and hold for around 3 seconds.
4. Choose from the selection list:

x
Damage to the v ehicle or to the high-
voltage battery could lead to a leak of
toxic gases or fluids, either immediately
or at a later time. These emitted gases
could also potentially cause a fire. Do
not inhale these gases.
x Never touch the fluids that leak from the
high-voltage battery.
x In the event of a fire, move away from
the hazard area and call the fire service.
x Always inform any attending fire and
emergency services that the vehicle is
fitted with a high-voltage battery. NOTICE
After an accident, or after the underside of
the v
ehicle has struck an obstacle, the high-
voltage battery must be checked by appropri-
ately qualified and trained experts. Warning signs for the high-
v

oltage system Please refer to , and at the start
of the chapter on page 273.
Where can warning signs be located?
The f

ollowing components may be marked
with the illustrated warning signs