air VOLKSWAGEN JETTA 2008 Owner's Manual

Dear Owner,
This bookle t conta ins the warra nties applicable
to your new Vo lksw agen. Plea se read these war ­
ran ties caref ull y
to determ in e yo ur war ranty
righ ts and obligation s.
Yo ur Limit ed New Ve hicle Warra nty inclu des
vi rtually bumper to bump er coverage for 4
yea rs or
50, 000 mil es, w hich ever o ccurs and Limit ed po wertrain coverage for 5 years or 60 ,000 mil es, which ev er occ urs fir st. Your ve­
hicl e is also wa rrant ed against corrosion perfo­
r a ti on for a period of
12 years irrespect ive of
mil eage .
In addition, yo ur vehicle is covered by emi ssio ns
warra nties mandated b y Federal law. If you ar e
resident of Ca lifornia, Mass achuse tts, Ve rm ont,
or Main e and ha ve pur chase d a California emi s­
s ion s eq uipped vehicle, you may al so have right s
und er C ali fornia mandat ed emi ssio n s wa rran­
ti es . P lease consult these wa rranLie s when ev er
repair your em ission con trol system is qu ired to de te rmine whethe r it i s covered by
w arranty . Your satisfa ction in under standing the
wa rrant ies that ap ply to yo ur Volk swage n is im ­
po rtan t to us. Any q ues tion s concern ing war ­
ra nty covera ge s hould be di rected to:
Vo lkswagen Custom er
CA RE Center 3499 W es t Hamlin Road
Roc hes ter Hill s, Ml 48309 Tel.: l (80 0) 822-89 87
If y ou hav e a co nce rn or yo u are no t satisfie d
wit h the serv ice that you receive f rom your
d ea le r, we s ugges t th at you di scu ss it w it h th e
Serv ice Manage r at your dea le rs hip. If it i s not
resolved through your dea le rs hip , you may ca ll
or w rit e to the V olkswage n Custom er CA RE
Cen te r.
Volk swagen of Ameri ca, In c., provide s a m edi a­
t io n and arbitra tion service for th e res olu tion of
di sp ute s ari sin g un der t his Lim ited New Vehicle
Warranty. This serv ice is ca lle d
AUT O LINE
a nd is condu cted throu gh local o ffices of the
l3etcer Business Bur eau. If you w is h to u se t his
se rvice, call the follow ing toll -free number:
I (8 00) 955 -5 100
Co uncil of B etter Busin ess Bu rea us, In c. 420 0 Wilson Boul eva rd
Ar lin gto n, VA 22203 -1804
Not ice of Addres s C hange
N oti ce of Use d Ca r Pur ch ase
The "Nationa l
& Moto r Vehicle Safety Act
o f 1966 " req uire s manufacturer s 10 be in a posi­
t ion veh icle owner s if a co rrection of a
product defe ct be comes necess ary. If yo u
c h ange your addres s or bu y a used Volkswagen ,
co mpl ete one of the postc ard s in 1 he m iddle of
t h is booklet. You need not use t his ca rd if you
purc hase d yo ur Volk swage n through an autho­
rize d Vo lksw agen d eal er.

Table of contents
Limited New Vehicle Warranty . . 2
What is covered . . . . . . . . . . . . . . . . . . . . . . . . . 2
What is not covered . . . . . . . . . . . . . . . . . . . . . 4
Limit ed Warranty . . . . 7
What is c, ·ed . . . . . . . . . . . . . . . . . . . . . . . . . 7
What is n overed . . . • . . . . . . . . . . • . . . . . . 8
Limit ed 'arranty Against
Corros
Perforation .. .. . .. .. .. .. . 10
What is
.. . .. . . .. . . .. . . .. .. . .. . .. 10
What ii covered . . . . . . . . . . . . . . . . . . . . . 11
24 H . Roadside Ass istance 13
Th e vagen 24 Hour Roadside
Assist
program . . . . . . . . . . . . . . . . . . . . . 13
Fed ,
I Emissions Warranties ... 14
GenE ................................. 14
Fede missions Control System Defect
Warr ............................... 15 Fede missions Perfo
rmance Wa rra nty 16
Booklet 1.2 USA Warranty
California Emissions Warranties . 20
California law requ ires us to provide you
w ith the fo llow ing Emi ssions Wa rranty
Statement: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
CALI FORNIA EMISSION CONTROL
WARRANTY STATEMENT . . . . . . . . . . . . . . . . 20.
California Emissions Con trol System Defect
Wa rranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
For 3 years
I 50,000 miles . . . . . . . . . . . . . . . 22
Customer CARE .. .. .. .. .. .. .. .. . .. .. 28
Dealer assistance . . . . . . . . . . . . . . . . . . . . . . . . 28
When to notify the manufacture r . . . . . . . . . 28
Repairs not covered by warranty . . . . . . . . . 29
BBB AUTO LINE .. .. .. .. .. . .. .. .. .. . 30
BBB A UTO LIN E dispute resolution
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
30
Service Publications .. . .. .. .. .. .. .. .
31
Volkswagen Technical Literature Ordering
Center . . .. . .. . . .. .. .. . . . . .. . . .. .. . .. .. .
31
Tire Manufacturers .. .. .. .. .. .. .. .. . 32
List of tire manu facturers fo r new
Volkswagen vehicles . . . . . . . . . . . . . .. . . .. . .
32
Tabl e of contents

@ Booklet 1.2 USA Warranty
Limited New Vehicle Warranty
What is covered
Warranty period
The New Ve hicle Warranty peri od is 4 yea rs or 50 ,000 mile s, whicheve r occ urs fir st.
Any impli ed wa rranty, includin g an y im pli ed
warran ty of merc h ant ab ilit y or wa rra nty of fit­
ne ss for a part icu la r purp ose, is limit ed in dura -
Coverage
Thi s wa rranty cove rs any re p air 10 co rrect a
manuf acturer's defec t in mate ria l or wor kman­
s hip exce pt whee l a lignmen t,
ba la n ce, a nd re pair or rep laceme nt of tir es. The repair or
r e p lacemen t of wear an d item s, suc h as
m anu al trans missio n clu tch frict ion material ,
b rake pad s wo rn below manufac tu re r sp ec ifica -
1ions, ligh1 bulb s (ex cludin g H aloge n head lights,
ins trum ent pane l bu lbs, and Xenon head lig ht s,
un less damaged by outsid e influ ence), sea t
cove rs. c arp eting and re p la ce men t of rubb er
w iper blad e ins erts, re pl ace d for wea r and tea r,
Where to go for warra nty service
T hi s war rant y will b e honored by any authorized
Vo lkswage n dea ler in t he Unit ed Sta tes . in ­
cl ud in g
ter rito ries, or Ca nad a.
I f yo ur Volk swage n is brou ght t o an autho rize d
Volkswag en deale r out sid e th e
Sta tes, in-
When the warranty period begins
Th e warranty period begins on elate th e ve­
hicl e is delive red to eith er th e ori gin al pur ch ase r
o r th e or ig in al lessee; or i f th e ve hicle is firs t
pl ace d in serv ice as a "de monstrato r" or "co m­
pany" car, on th e elate s uch ve hicle is fir st plac ed
in service.
2 Limit ed N ew Vehicl e Warranty
tion 1 0 th e pe riod of thi s wriuen warranty. So me
s tat es do not allow limitatio ns on how lo ng an
implied warrant y last s, so
limil ali on may
n ol appl y lo yo u.
are cove red up to one yea r or 12,00 0 miles,
w hich eve r occ urs firs t.
13aueries are c ove re d
100 % and l ab or fo r 4
yea rs o r 50 ,000 mi les, w hic h ever occ urs firs t, for
defec ts in ma te ri al o r work mans hip.
Mec hanica l adjus tm ent s 1101 associa ted
a
defe ct in ma te ria l and w ork m ansh ip, are no t
covered a fter th e first year or
12,000 m iles,
w hichever occurs fir st (i. e. hea dli ght
adjustment).
eluding t e rritorie s, or C anada, wa rran ty
w ill 1101 a pply. De fects in or workma n­
s hip will be corrected under the terms of th e
wa rranty for new Vo lksw age n ve hicl es in effec t
in tha t
Thi s Li mit e d New Ve hicl e Wa rrant y is automa ti­
ca lly tra nsfe rr ed with out cos t if the ow ners h ip of
th e ve hicl e changes with in the Warra nty

Free-of-charge repair
Repairs und er this warranty free of char ge.
Your authorized Volk swa gen d ea le r w ill re pa ir
Emergency repairs
If an em erge ncy r epair was perf ormed b y a non­
Volkswag en se rv ice faci lity, keep a ll rece ipt s. r e­
pair ord ers, and parts re mo ved from your Vo lk­
swage n.
You will be re imburs ed if the re p air wo rk was
needed and correctly p erform ed and it was im­
possibl e or unr easonab le und er th e circum-
Booklet 1.2 USA Warranty
the defective part or r ep lace it with a new o r re­
manufactured genu ine Vo lkswag en part.
to t ow o r drive yo ur Vo lk swage n to the
n ea res t author ize d Vo lkswage n deale r.
A sta tem ent of the circ umstanc es that preven te d
yo u from getting to an auth ori zed Volksw agen
dealer, tog eth er with th e paid receipt s, repair or­
d ers, and re pla ced
mu st be sub mitt ed to
yo ur au tho rize d Vo lkswagen dea le r in order lO
be consid ered for
BBB AUTO LINE dispute resolution services
If yo u are no t sa tisfied with t he warranty s erv ice
y ou r eceive, yo u may wish fo llow th e ste ps set
fort h
page 30.
Vo lkswage n of Amer ic a, Inc., pro vides a media­
tion and arbitr ati on service for the reso lution of
warra nty and other produc t related disp ut es .
T hi s serv ice is called 1313BAUTO LINE and is c on­
du cte d thr ough l ocal offices of the Bette r Busi­
ness Bur eau. If you wis h
use th is serv ice, you
ma y call th e fo llow in g toll-fr ee numb er:
I (8 00 ) 955 -5!00
We enco urage you u se 131313AUTO LINE befo re
yo u decide to see k remedi es in a court of law.
In some s tates yo u may be requir ed
use 13813
AU TO LI NE befor e yo u ca n asse rt yo ur right s in
a co urt of law .
T he 813BAUTO LINE serv ice is fr ee of charge and
perm its yo u
presen t you r case w ithout an at­
torney. Additio nal informatio n on 131313 AUTO
LI NE ca n be
pa ge 30.
Limit ed New Vehicle Warranty 3

Booklet 1.2 USA Warran ty
What is not covered
Tires
Tires are not covered by this warranty, but are
separate ly wa rrant ed by the tire manufacturer .
To ass ist you in obtaining related Wa rranty in­
fo rm ation, a list of tire manufacturers and ad- dresses
is provided th e e nd of thi s booklet.
Ve rify wit h the tire manufacturer what is covered
under their war ra nt y
Maintenance services and mechanical adjustments
This warra nty does not cover the cost of part s
and labor involve d in any sched uled maint e­
nance service .
T his warranty does not cove r th e re placem ent of
fi lters, o il, lubrica nts, fluid s, or air co nditioner
refr ige ra nt char ge, unless their re pla cement i s a
n ecessa ry part of warra nty serv ice o n a covere d
compo nent. Me
chan ica l ad justm encs not associate d with a
d efec t in mate rial or wo rkm ansh ip are not cov­
e red afte r the firs t yea r o r 12, 000 miles, which­
ever occ urs fir st (i. e. hea dlight adj ust m ent ). T his
wa rranty does not cove r wheel ali gnm ent or tire
balan cin g
Damage or malfunction due to misuse, negligence, alteration,
accident or fire
T hi s warranty does not cover:
• damage or malfunction s which are the res ult
of improp er repair of the ve hicle, installation of
any non Genu ine Vo lkswagen parts that will
a lter t he ve hicl e pe rfo rm ance s pecifi catio ns
from th ose set by the veh icle manufacturer,
mod ification s to the vehicle (i ncluding th e e n­
gine manageme nt sys te m ), accesso ries suc h as
a larm sys te m s, remo te sta rters, roof racks or
co mmun ications e quip ment , defects or fa ilur es
res ultin g from the use of new parts not so ld or
a pproved b y Vo lkswage n, or use d p art s, or the
resultant damage to assoc iated parts or systems;
or
• dama ge or ma lfunctio ns which were ca used
by the alteration of the ve hicle, in particu lar any
m ajor or stru ctura l a lt era tions su ch as t he con­
versio n of the ve hicle to a convertib le o r th e
modification of the roof to accommodate a glass
r oof st ructure or ot her similar stru ctural alter­
ation s; or
4 Limited New Vehicle Warranty
• damag e or malf un ction s cause d b y in ten­
tiona l o r unint enti onal mi sfuelin g, c ollision or
modifications of the vehicl e, includ in g, but n ot
li m it ed to t he in sta llat ion of en gin e mana ge­
m en t co mpon ents not app rove d by Volkswagen:
or
• dama ge or malfun ctions re sulting from the
use of th e vehicle in co mp etitive even ts or
ca used
accide nt or fire; or
• damage or malfunctions res ulting from con­
tinued operation of the vehicl e afte r a wa rning
li g ht , ga uge readin g or oth er warni ngs indi cate a
mechanica l or ope ra tional proble m ; o r
• damage or malfun ctions due to s usp ension
m odifi cation s, suc h as the in sta llati on of afte r­
m ark et sp ri ng s, s hock absorbe rs, or lowe ring
k its .
This warrant y do es not cove r ve hicles severe ly
dama ged and
I or declared to be a to tal loss by
a n insurer or ve hicles sub stantiall y re -assem­
bl ed fr om o r repair ed with p art s obtai ned from
another used vehicl e

Booklet 1.2 USA Warran ty
Damage caused by the environment
This w arranty do es not cove r dam ag e c aused b y
a irb orn e indu strial po llut ant s (e .g. a cid r ain ),
Glass
Thi s warranty does not cove r g lass breaka ge, un­
l ess due to a defec t in m anuf actur er' s m ate ri al o r
wo rkm an ship
Odometer tampering
Th ese warranti es do not cove r repair s on a Volk ­
swage n on which th e odom ete r ha s bee n alt ere d
or o n whi ch th e actual mil eage cannot re adil y be
d ete rmined.
Other expenses
Th is warranty does not cover an y incid ent al or
con sequentia l damage, includ ing loss of valu e
of the v eh icl e, l ost profits or ea rning s, a nd out ­
of-pocket expenses for s ubst itute transporta­
tion o r
bird droppin gs. s to nes, floodw ate r, w ind storms,
tr ee sap or oth er similar o ccur re n ces
If th e s peed o m ete r un it is re pla ced, a "S peed­
o met er Repl acement R ec o rd " mu st b e fill ed out
b y an auth orize d Vo lksw age n d ea le r
Th is w arrant y gives y ou sp ecifi c leg al ri ght s a nd
y ou ma y also have o ther rig ht s, w hic h vary f rom
s tate t o state
IJ Some sta tes do not all ow th e excl usio n or lim ita tio n of in cide ntal or conseq uenti al d amage. so this limi ­
t a ti o n or excl usion m ay not a pply to you. T his warra nty g ives yo u sp eci fic lega l right s a nd yo u m ay also
h ave other rig ht s, w hich vary fro m sta te to sta te.
Limited N ew Vehicle War ranty 5

Bookle t 1.2 USA Warranty
Free-of-charge repair
Repair s under this warranty are made free of
charge. Your au thori zed Volk swag en dea ler w ill
What is not covered
Maintenance services
Thi s warrant y does not cove r the cos t of part s
a nd labor in volve d in any sc hedul ed m aint e­
nanc e serv ice. Sc hed uled m ainte nance serv ices
a re described in your Volkswagen Maintenanc e
Bookl et. repair th
e defecti ve part or rep lace
it with a new
or rema nufa ctur ed g enuin e Volk swagen part.
Thi s wa rranty does not cove r the rep la ce ment of
filt ers , oil, lubri cants o r fluid s unle ss their re­
p lace ment i s a nece ssa ry pan of warranty ser­
vice o n a cover ed co mp one nt.
Damage or malfunction due to misuse, negligence, alteration,
accident or fire
Thi s warr anty does not cove r:
• dama ge or malfun ctio ns w hich are the resul t
of imp roper r epair of th e ve hicle, insta llation of
any non Genu ine Volkswagen parts that will
a lt er the vehicl e per fo rmanc e specifi cation s
fro m tho se se t by the ve hicl e manufa cturer,
modifi cations to the veh icle ( includ ing t he e n­
g in e m anage ment sys te m). accessor ies su ch
ala rm systems, re mot e star te rs, roof racks or
co mmuni cation s equipm ent , d efects or fa ilur es
r es ultin g from th e use o f new part s not sold or
approv ed by Volk swagen , or used parts, o r th e
r es ultant damage to asso ciated part s or sys te m s;
• dam age or malfun ctions wh ich were cause d
by the alterat ion o f the vehicle, in particu lar a ny
major or structura l alterations su ch as the co n­
ve rs ion of
veh icle to a conv ertibl e or th e
modifi cation of th e roof to accommoda te a gla ss
roof struc ture or other simil ar structural alt er­
a ti ons;
Wear and tear items
Thi s wa rran ty do es not co ve r th e repla cement of
any powert ra in compon ent s th at wear as a re­
s ult of normal use or dete riorat io n.
8 Limited Powertrain War ranty
• d am age or mal functio ns ca use d by int en­
tional or unint enrional misfu eli ng, collisio n or
mod ifica tion s of the veh icl e, includ in g, but not
li m ired
rh e or en gin e manage­
m ent com ponents not ap prove d by Volkswage n;
• d am age o r m alf un cti on s res ult in g from the
u se of t he ve hicle in co mp etit ive eve nts or
caus ed by accid ent or fire ; or
• damag e or m alfun ction s res ultin g from co n­
t inued operation of the ve hicle after a warn ing
light, gauge rea din g or other wa rnings ind ica te a
mechanical or operatio nal probl em ; or
• damag e or malfunction s du e to su sp en sion
m odifications, such as the ins ta llation of after­
market spr ing s, s hock absorbe rs, or lowering
kit s.
Th is warranty does not cove r ve hicles severe ly
dama ged and
I or decla re d to be a total los s by
an in sur er o r ve hicle s substant ia lly re-asse m­
bled
or repaired wit h part s obtai ned from
a not her use d vehicle.

Booklet 1.2 USA Warranty
Limited Warranty Against Corrosion
Perforation
What is covered
Warranty period
Th e coverag e und er Lhi s wa rrant y lasts for 12 yea rs wilhou t mileag e limit atio n .
Any impli ed warrant y, including any implied
wa rranty of merc hantability or warran ty of
ness for a particular purpos e, is limit ed in dura ­
tion to the period of this written warrant y. Some
Coverage
Th is warranty cove rs any repair or replacem ent
o f body sh ee t m etal pan els th at ha ve bee n perfo­
rated by rust.
Where to go for warranty service
T hi s warranty w ill be honored by any authori zed
Vo lk swage n dea le r in th e Unit ed Stat es, in ­
clud ing its territories, or Ca nada.
If yo ur Vo lkswage n is bro ught to an auth ori ze d
Vo lkswage n dea ler outside th e Unit ed Sta tes, in-
When the warranty period begins
The w arran ty period beg in s on the da te Lh e ve­
hi cle is d elivere d to e ither orig inal purchas er
o r th e o rigin al lessee; or if the ve hicl e is firs t
p lace d in service as a "d emon stra tor" or '·co m­
pany •· ca r, on the da te s uch ve hicle is first p laced
in serv ice. s
lates do not allow limit ation s on how long an
implied warranty lasts, so this limitation ma y
not app ly
yo u.
Ne ither Vo lkswagen nor the manufactur er as­
s um es, o r authoriz es any p erson to assum e, any
otJ 1e r ob ligatio n or liabi lity on its behalf
eludin g its te rrit ories, or Canada, this will n ot app ly. Defec ts in mate rial or work man­
s hip will be co rrected under th e terms of the
warra nty for new Vo lksw agen vehicl es in eff ec t
in that countr y
Thi s Limi ted Wa rranty Aga inst C orro sio n Perfo­
ration is a utom atica lly tran sferred w ith out cost
if the owners hip of th e ve hicle ch an ges w ith in
th e warra nty peri od
10 Limited Warranty Against Corrosion Perforation

Free-of-charge repair
Repairs und er thi s warrant y ar e mad e fre e o f
c h arge. T he author ize d Vo lksw agen deal er will
r e pa ir th e defe ctive part or rep lace it wit h a new
or rema nufac turcd genuine Volkswage n pan.
What is not covered
Booklet 1.2 USA Warranty
Tip s
Yo ur Volk swagen i s corro sion protec ted at th e
fa ctory. Y ou do not need
purcha se rust­
proofing when you b uy yo ur Volksw age n in
o rder to k eep th is wa rranty in effe ct.
Surface corrosion without perforation
Repa irs are c ove re d und er this warranty only if
t h ere is rust-throu gh co nd iti on in the body sh eet
m etal not caused by outs ide influ enc es.
Perforation of sheet metal due to accident, lack of care, or failure to
repair or modifications to the paint/pa inted surface
T hi s wa rranty do es not cover corrosio n pe rfora­
ti on resu lting from the f ailur e to prompt ly re pa ir
paint damage. d amaged undercoating, or sur ­
fa ce cor rosion . It does no t cover damage du e to failur e to wash
o r otherw ise regul arly care for the vehicl e as de­
sc rib ed in t he Volkswage n Owner's Manual.
T hi s
do es no t cover corros io n perfora­
tion result ing from unrepa ired colli sio n dama ge
or impr oper co llision repair.
<4
Special exclusion for any aluminum portions that may be part of your
Volkswagen vehicle
Thi s warra nty do cs not cove r corrosio n perfo ra­
t io n du e to failure to perform bod y re pair s in ac ­
cordance with Volk sw age n's s pec ified re pa ir
pro cedure s, includ ing use of non-aluminum
alloy part s.
It do es not cove r co rro sion perfora tion re sultin g
f rom th e use o f an y in ferio r ru stproofin g age nr
or meth od.
Environmental damage
Thi s warranty do es not cover damage cau sed b y
a irborn e indu stria l poll utant s (e .g . acid rain), Y
o ur authori zed Volksw age n deal ersh ip will do
it s bes t to mat ch yo ur veh icles origin al fin is h ,
but th is warranty does not cove r th e cost of
pai ntin g the entir e vehicle so le ly for pain t
m atc hin g.
<4
bird dropping s, sto nes , fl ood water, w ind
sto rm s. tr ee s ap or other simil ar occurrences.
Limited Warranty Against Corro sion Perforation 11

Booklet 1.2 USA Warranty
Corrosion perforation because of failure to rustproof when collision
damage is repaired
Dody parts that have been repaired or new ly in­
s ta lled a fter a co llisio n mu st be treate d with a
ru stproofing agent rhar is co mpatibl e with Volk­
swage n's own factory corrosion protection. If
yo u fail to have your vehicl e trea ted in th is way
after a colli sio n, Vo lk swagen will no t b e respon­
s ibl e fo r the repair of any resu lting ru st- thr oug h. Tips
Th e "Other Terms· · presented in the Limited
New Ve hicle Warranty a lso apply to th is
12 Limit ed War ranty Against Corro sion Perforation