Under VOLKSWAGEN JETTA 2009 User Guide

Proper maintenance and use
Inst ructions fo r proper main tenanc e a re con­
tain ed in your Vo lkswagen Maintenance
book le t. Tim e a nd mil eage int erv al s at whic h
ma intenance is to be perfor med , may vary from
mod el to model.
Volk swagen recom mend s yo u keep a record of
sc heduled maintenance performed by having
your Volkswage n Main te nance bookle t va li ­
d ated at the approximat e time or m ileage inter­
val s by an aut horized Volkswage n deal er, and
t hat you prov ide these records to the new owner
whenever you sell the vehicle.
Use of Genuine Volkswagen Parts
Vo lkswag en recommends that Genu ine Volk­
swage n parts be used as rep lacement parts fo r
th e main te nance , repair or rep lace ment of em is­
s ion contro l sys te m s. Use of re placement part s
w hi ch a re no t equ ivalen t to Genuin e Volk ­
swage n parts in emis sion performan ce and du­
rability may impair the effective ness of emiss ion
Booklet 1.2 USA Warranty
Fai lure to ma intain yo ur vehicle acco rding to t he
in struc tion for proper maintenance may cause
t h e veh icle
to e xceed applicab le em iss io ns sta n ­
d ards and could result in denial of warranty cov­
e rage. Howev er, Volk swagen w ill not deny a
wa rran ty clai m sole ly on the basis of your failure
to maintain t he veh icle accord ing to the in struc­
tio ns o r fa ilu re to keep a record of maint en ance.
I n st ru ctions fo r proper use of the vehi cle are
co ntained in your Volkswage n Owne r's
Ma nual.
co ntrol system s. Although use of parts o ther
than Genu in e Volkswagen part s do es not in va li­
dat e thes e wa rran ties, Volkswage n ass um es no
liability unde r these wa rranties for failu re of
suc h part s and damage
to other parts caused b y
s u ch fa ilu re
Maintenance and repairs performed by independent service shops
Without in val idating t hese warrant ies, you may
c h oo se to have maintenance, repa ir or repla ce­
me nt of e mission contro l compone nts per­
formed b y any automotive service estab lish­
ment or individual q uali fied to p erfor m su ch
se rvi ces. However , the co st of su ch serv ices is
not covered by these warrant ies except in em er­
ge ncies. If the ind epe ndent serv ice estab lish- m
ent find s a warrantable defec t, you may deliv er
th e ve hicle to an au thori zed Volkswagen dea ler
and have t he defect corrected free of charg e.
Vo lkswagen
will not be liab le for any expens es
w hi ch yo u have incurred at th e ind ep ende nt ser ­
vic e establis hmen t, excep t for em ergency re­
pa irs. See "Emerge ncy Repairs" for further
details.
Parts not scheduled for inspection or replacement
An y pa rt, w hich is not sched uled for in spe cti on
or rep lac em ent at maint enance in terva ls sp eci­
fied in th e Volkswagen Mainten ance bookle t, is
cov ered by th is warranty for t he full warrant y pe- riod.
Any s uch part s repai red o r rep lace d under
wa rra nty are wa rranted for th e remaining war­
ra nty peri od.
California Emissions Warranties 25

Booklet 1.2 USA Warranty
Scheduled part inspection or replacement
A sche duled o nly fo r inspection in accor­
dance with Volkswagen's instru ctions or re­
q ui red schedu led maint enan ce is covered for
the duration of these warranties.
Damage to non -warranty parts
If fa ilur e of a wa rranted causes damage to a
part not covered by warranty, th e no n-war­
ranted part w ill also be replaced free of c harge .
-4
Emergency repairs
Em ergency repai rs performed by non-Volk­
swage n service facility w ill be reim bursed if the
repa ir wo rk was needed and correctly per­
fo rm ed, and
was impossib le or unrea sonable
under the circ umstances to tow or drive your
Vo lkswage n
to the nea res t a uth orized Vo lk­
swagen dealer. The maxim um reim bursement
allowable is an amo unt equal to the cost if yo ur
aut hor ized Volkswagen dea ler had comp le te d
the repai r(s). Reimburs em ent wi ll be cons idered A
install
ed in accordance wi th Vo lk­
swagen's instru ction s or requi red sc heduled
mainte nan ce is warranted until the next sched­
ul ed replacement interval for the durat io n of
the se wa rrant ies.
-4
when you submi t the fo llowing ite m s 10 yo ur au­
thorized Volkswagen deale r:
• A sta tement explainin g the circumstances
that prevented you from getting
an autho­
ri zed Volkswage n dea le r,
• Paid recei pt(s),
• Repa ir order(s). and
•
removed from your Volkswage n. -4
Damage caused by tampering, use of improper fuel, abuse, neglect
and improper maintenance
These warra nties do n ot cover any dama ge to
the vehicle ca use d by tamper ing wit h emiss ion
contro ls, use of fue l containing lead, or fuel n ot
meeting the specifica tion s set forth in th e
Implied warranties
Any implied warran ty, includin g any warrant y
o f m erchantabi lity or war ranty o f fitne ss for a
26 California Emis sions Warranti es
Owner's Manual, and abuse, neglect or im ­
p rope r ma inte nance of the vehicle. Diagnos is
a n d re pair of suc h damag e are at t he ex pense of
t h e ow ner.
-4
p ar ticular purpo se, is limit ed in duration to th e
state d period of these wr itten warra nti es. -4

Booklet 1.2 USA Warranty
Tip s
In the eve nt you have no t r eceived the services
promi sed in th ese w arranti es, please follow the
pro cedu res descr ibed in th is bo oklet under th e
titl e "C ustom er
California Em ission s War rantie s 27

Dear Owner,
This book let co ntains th e warra nties appli cable
to your new Vo lkswagen. Please read these wa r­
ran ties carefully to determ ine your warranty
right s and obl igations.
Yo ur Limit ed New Vehicle Warranty includes
vi rtuall y bump er to bumper coverage for 4
years or
50,000 mil es, w hich ever occurs fir st
and limit ed power train coverage for 5 years or mil es, whichever occ urs fir st. Your ve­
hi cle is also wa rranted aga inst co rro sion p erfo ­
rati on for a period of
12 years irrespe ctive o f
mil eage.
In addition, you r vehi cle is covered by emissions
warrant ies mandated by Federal law . If you are a
resident of California, Massac husetts, Vermont,
or Maine and have purchased a California em is­
sions equipped vehicle, yo u ma y also have right s
u nd er Ca lifornia manda ted e missions warran ­
ties. P lease consu lt thes e warran tie s wheneve r a
repair to your emissio n contro l sys tem is
quired to dete rm ine whether it is covered by
w arranty. Your satisfaction in understanding the
wa rranties tha t ap ply to your Volkswagen is im­
po rtant to us. Any ques tion s co nce rning war­
ranty coverage should be directed to:
Vo lkswagen Customer CARE Ce nter
3499 West Ham lin Roa d
Roc heste r Hills, M I 48309 Tel.: I (800) 822 -8987
If you have a concern or you are not satisfied
wi th the service tha t you receive from you r
dea ler, we sugge st that you discuss it wit h the
Service Mana ger at your dea lers hip . If it is not
reso lved throu gh your dea lers hip , yo u ma y ca ll
or
to the Volkswagen Custome r
conducted through local offices o f the
Better B usiness B ure au . If yo u wish to use this
se rv ice , call the following toll-fre e numbe r:
I (800) 955-5100
Co uncil of Better Busi ness Bureaus, Inc. 420 0 Wilso n Bou leva rd
Ar lington, VA 22203- 1804
Notice of Address Chang e
Not ice of Used Car Purchase
T he
Traffic & Motor Vehicle Safety Ac r
of req uires manufacturer s to be in a posi ­
t ion to co ntact ve hicle owners if a correction of a product defect beco mes nec essary. If yo u
change your address or buy a used Volk swagen,
complete one of the pos tcards in th e midd le of
thi s booklet. You ne ed not use this card if you
purchased you r Volkswagen t hrough an auth o­
rized Volkswagen dea le r.

Free-of-charge repair
under thi s warranty are free of charg e.
Your author ize d Volkswagen dea ler w ill repair
Emergency repairs
If an em erge ncy re pair was performed by a no n­
Vo lkswag en serv ice facility , keep a ll rece ipts, re­
pair orde rs, a nd parts removed from your Vo lk­
swagen .
You will be reimbursed if th e repair wo rk was
ne eded and correctly perform ed an d it was im­
possib le or unr easo nable under th e circum-
Bookl et 1.2 USA Warranty
th e defec tive part or re place it with a new or re­genu ine Volkswagen
stan ces 10 tow or drive your Volkswage n the
n ea rest a utho rize d Vo lkswagen dealer.
A
of the ci rcumstances that pr eve nted
you from getting to an au thori zed Volkswagen
deal er, tog ether with th e paid rece ipts, re pa ir or­
ders, and re p laced parts must b e subm itted to
yo ur authori zed Vo lkswagen dea le r in or der to
be consid ere d for re imbursement. •
BBB AUTO LINE dispute resolution
If yo u are not satisfi ed w ith the warrant y service
yo u rec eive, you may wish to fo llow ste p s se t
fo rth => page 30 .
Vo lkswage n of America, Inc., prov id es a media­
ti on and arbitra tion servi ce for the re so lution of
warra nty and ot her product re lat ed disput es.
Thi s service is c alled BBB AUTO LINE
is co n­
du cte d th rough l ocal offi ces of the Bett er Bus i­
n ess Bureau . If yo u wish
to use th is se rvice, yo u
ma y ca ll th e follow ing toll-free numb er:
I (800) 955-5100
We e nco ura ge you 10 u se BBB AUTO LINE b efore
you dec ide seek remedi es in a co urt of law.
In some s tates yo u may be re quir ed to use
BBB AUTO LINE befor e you ca n assert your right s in
a court of law.
The BBB AUTO LINE se rv ice is free of char ge and
p ermit s yo u to pr esent your case w ithout
at­
torn ey. A dditi onal informat ion on AU TO
LI NE can be found => page 30. •
Limit ed New Vehicl e Warranty 3

Booklet 1.2 USA Warranty
Limited Powertrain Warranty
What is covered
Warranty period
The coverage under rhi s warranry lasts fo r 5
yea rs or 60,000 mil es whicheve r occurs first,
fro m the date the ve hicle wa s firs t pla ced in ser­
v ice.
Thi s warranty does not app ly to vehicl es used
for comme rcial purp oses s uch a s taxi, limou­
s ine and renta l ve hicle s.
Coverage
The Lim ited Pow ertrain Wa rra nty cove rs an y pa ir to correc t a manufacturer 's defec t in mate­
ria l or wo rkman shi p for the following Volk­
swage n pa rts an d co mpon ent s:
Engin e
Cy linder block and all int ernal pa rts, cy linde r
h ead and all internal parts, valve tra in, sp ur belt,
Where to go fo r wa rranty service
This war ra n rywi ll be hono re d by any aut horized
Vo lkswage n dealer in the Unit ed State s, in­
cl udin g its ter ritori es. or Canada.
lf yo ur Vo lkswage n is bro ught
to an au thorized
Vo lkswagen dealer out sid e th e Un ite d Sta tes, in-
When th e war ranty per iod begins
Th e warra nty period begin s on the date the ve­
hicle i s delive re d t o eith er original purch aser
or the ori gi nal l essee; or if the vehicle is fir st
p laced i n se rvice as a "dem onst rator" or "com­
pany car" , o n the d ate s uch ve hicle i s fir st placed
in serv ice.
I f a comm erci al vehicl e is so ld to a subsequent
ret ail ow ner, wa rrant y still do es not appl y.
Any implied warranry, including any impli ed
warranty of merch antabilit y or warrant y of fit­
n ess for a particular purpose, is limit ed in dur a­
tion t o th e pe riod of thi s wri tten war ranty. Some
sta tes do not allow limitati ons on how long an
impli ed wa rrant y las ts , so this limit ation may
not app ly to you .
flywheel, o il pump , wa te r pump , m anifo lds, a ll
related seals and gaskets.
Tran smi ssion
Case and a ll int erna l parts, to rque cu nvcrter, all
re lated seals and gas kets.
Drivelrain
Diff ere nt ial and all int ern al parts, drive s hafts
a nd constant veloci ty (CV) joints .
eluding its territori es, or Canada. thi s will no t app ly. Defe cts in m ate ri al o r workma n­
s hip will be correcte d onl y und er th e te rms of
r h e warra nry for new Volkswage n vehicles in ef­
f ect in that co untry.
The Limi ted Powe rtra in Warranty is a utoma ti­
ca lly tra nsfer red wit h cos t if the ow ners hi p of
th e ve hicle changes w it hin th e W ar ranty
pe riod.
Limited Powertrain Warranty 7

Booklet 1.2 USA Warranty
Free -of -charge repair
R epairs under are made free of
c harge. Your auth orized Vo lkswage n dealer will
What is not covered
Maintenance services
T his warranty does not cover the cost of parts
and labor invo lved in any scheduled main te­
nance service. Sched uled maint enan ce serv ices
are desc ribed in your Vo lkswagen Maintenance
13ook le l. repair
defective pa
rt o r r epla ce it wi th a or re manu fac turcd genuine Volkswagen
Thi s wa rranty d oes not cover replacemem of o il, lub rica ms or fluids unless th eir re­
p lac em en t is a nec essary of wa rranty ser­
v ice on a covered
Damage or malfunction due to misuse, negligence, alteration,
accident or fire
This warranty does not cover:
• damage or malfunctions which are the result
of improper repair of the vehicle, insta llation of
any non Genuin e Vo lkswag en parts
will
alter the vehicl e performance specilication s
fr o m tho se set by the vehicle manufa ctur er,
m odilicati ons
the vehicle (includi ng the en ­
g in e management system), accessories su ch as
ala rm syste ms, remote starters, roof racks or
co mmunication s equipmelll, defects or failur es
r es ulling from
use of new part s not sold or
a pp rove d by Volkswage n, or used parts, or the
re sultant damage to as socia ted parts or sys te m s:
• damage or malfunctio n s which were ca use d
by the alteration of the vehicle, in particular any
major or st ru ctu ral al tera1ions su ch as
th e con ­
vers ion of the vehic le
10 a co nve rtib le or t he
modilication of1h e roof10 accom modate a gla ss
roo f s1ru ctur e or o ther sim ila r alt er­
a li ons;
Wear and tear items
Th is wa rran ty does not cove r re pl ace men1 of
a n y powertra in comp on ent s that wear a re­
s ult of no rma l use o r
8 Limited Pow ertrain Warranty
• damage or ma lf u nct ions caused by in1cn -
1i on al o r unint e111i ona l mi sfue ling, collision or
modilications of the vehicl e, including, but not
limit ed t o th e installatio n of eng ine m anage ­
m ent co mpon ent s not approv ed b y Vo lkswagen;
• damage or malfunc tio ns res ult ing from the
u se o f the veh icle in comp etitive events or
cause d by accide111 or fire; or
• damage or malfunctions resulting from con­
tinue d operat ion of th e vehicle
a warning
li g h t, gauge reading or ot her warnings indicate a
m ec hani cal or opera tional problem; or
• damage or ma lfunctions due to s uspens io n
su ch as the ins1aUa1ion of af te r­
m arke t sp rings, s hock absorbe rs, or lowe ring
kits.
This warranty does not cover vehicles severely
dam aged a nd
I or d eclared 10 be a to tal l oss by
an i nsure r or vehicles re- asse m­
b le d from or rep aired wit h parts obta ined from
a noth er used

Booklet 1.2 USA Warranty
24 Hour Roadside Assistance
The Volkswagen 24 Hour Roadside Assistance program
T he Vo lk sw age n 24 Hour Road sid e Assistance
p rogram is you r assurance that help will be ther e
s hould your Volk swagen have a m echani cal
breakdown under
dri vin g condit ions.
Whe ther thi s happens thousand s of mil es fro m
hom e (anyw here in th e U.S . or
or in
yo ur ow n dr iveway , yo u onl y have to call one
toll-fr ee numb er and help will be on the w ay.
l (8 00 ) 411-6688
To identify you rse lf as a m emb er, simp ly quo te
y our V ehi cle Identific atio n Number (VIN ). T his
number can be fo und on your 24 Hour R oadsid e
Ass is tan ce mem ber ship card , o r you ca n find it
on t he driver's sid e of th e dashboard vis ibl e
t h rough the wind shi eld. 24 Hour Roa dside Ass is- tan
ce is availabl e
to you for the first four years of
your new ve hicle ow ners hip.
T he Volkswage n 24 Hou r Ro ad sid e Ass is tan ce
Program includ es th e fo llow ing em ergency
roa dside services: emergency towing, battery
jump start, flat tire chan ge, emergency fuel ser­
vice, loc k-o ut ser vice and extr ica tion/ winch ser­
v ice.
Other services and b en efit s includ e: trip routing
an d trip interruption b enefits
th roughout the U.S . a nd Canada.
Please refer to you r 24 Hour Roads ide A ss is­
tanc e Owner's Guide for
details on the
serv ices provided.
Coverage does not incl ude service 10 an y ve hicle willfully dr ive n no n-regularly travelled areas suc h as
unu sed roads, open field s, construct ion sit es, beac hes , mud -filled dr ivcw ays/lan cways/co nces sion
road s, vacan t lo ts, or any other
1h a1 is inacces sible o r hazardo us fo r th e Se rv ice Operator's vehicl e 10 reach .
24 Hour Roadside Assistance 13

Booklet 1.2 USA Warranty
Federal Emissions Warranties
General
The Emissions se t out on the fol­
l ow ing page s are war ranties which th e m anuf ac­
is req uir ed b y law to furni sh to you a t the
ti me you take delivery of yo ur new vehicle.
T hese cove rages may als o be includ ed in the
Vo lkswage n 4 yea rs
I 5 0,00 0 mil es L imit ed New
Ve hicl e Warranty.
T he w arranLies re qu ired by fe deral l aws ap ply
all new Volksw age n ve hicle s import ed and di s­
tribut ed by Vo lk swage n of Am erica . In c. (Vo lk ­
swage n) for sa le in the United States, includ in g
it s te rritori es, and Canada . T he warra nties re­
quire d by the State of Calif orn ia law appl y to all
new Vo lksw agen ve hicl es imp ort ed a nd dist rib­
ut ed by Vo lkswage n for sale and reg is traLion in
t h e State of Ca liforn ia.
Th e Co mmonwea lth of Massac husetts and the
S ta tes of Ve rmont and
have adopte d wa r­
r a n ty re quir em ent s Lh at a re id enti cal to the Ca li­
forn ia warra nties.
The owner of a ve hicle certified for sa le and reg­
i s tered in Californi a, Massachusett s, Vermont
or Ma ine ma y, th erefore , have warranty rights
under both Federa l and State mandat ed emis ­
s ion s warranties. The sta te of New York has
14 Federal Emissions Warranties
adopted emi ssions warranty re quir ement s
i dentica l to Ca lifornia mandated emi ssion s
warranties O NLY for vehicles equipped to me et
Ca liforni a's Par tial Zero E mission Ve hicl e (P­
ZEV) emi ssion s requir em ent s, as iden tifi ed on
the Vehicl e Emission Control Information Lab el
l oca ted on th e hoo d.
T he ow ner of a new Volkswagen vehicle im­
p ort ed and di str ibut ed by Volkswag en for sale in
s tat es other than Californ ia, Massach usetts , Ver­
m ont , Mai ne o r New Yo rk (as set fort h in the
a b ove paragraph ) has righ ts on ly und er th e
era l E mi ssio n s Wa rranty.
Pl ea se rea d the se warra nties care fully.
If you
h ave any questio ns co n ce rning th e ap plicabili ty
of eac h wa rranty to yo ur vehicle or wan t to kn ow
w hether a parti cular repai r w ill be perform ed
free of ch arge pursuant to these wa rranti es,
pl ease writ e
or te le phone:
C ustom er

Booklet 1.2 USA Warran ty
Federal Emissions Performance Warranty
For 2 years or 24,000 miles and 8 years or 80,000 miles
Volkswagen of A merica, Inc., (Volkswagen) wa r­
r ants to the or igi nal re tail pur ch aser o r or ig in al
l essee of a mod el ye ar 2006 Volksw age n ve hicl e
an d a ny sub sequent pur ch ase r or lessee of the
veh icle th at if th e fo llow ing co ndition s are m et,
any autho rized Vo lkswage n dea le r in the Uni ted
S tates, including its te rritori es, and Canada will
r e m edy any nonco nform ity, as determ ined
be low, free of ch arg e, un der the follo wing co ndi­
tions:
• th e ve hicle fails to conform at any tim e
during 24 mont hs o r 24,000 miles, w hichever oc­
c ur s first. to app licabl e em iss ion in sp ec tio n
s ta ndard s as deter mined by an EPA A pproved
Sta te Insp ection and Mainten an ce Test (1/M). or •
if t he ve hicle has been in use for more than 24
mont hs or 24.000 m iles, b ut less tha n 8 yea rs or
80,000 miles, w hich ever occurs fir st, th e ve hicle
fa ils an 1/M Test result in g from a m alf un cti on of
a cataly tic co nve rter, engin e elec troni c
module or on-board diagno sti c device (OBDJ.
and
• th e fa ilu re of th e 1/M Test requir es the ve hicle
ow ner
bea r an y penal ty or other sanction , in ­
cludi ng the denial of the right to use t he ve hicle
under local, state or fe d eral law, and
• the ve hicl e has been mainta ined and o per­
ate d in accorda nce with V olk sw agen 's
tio ns for pro per maint en an ce and use
Performance Warranty claim approval
You may rai se a claim under Lhis warran ty im ­
m ed iately afte r yo ur vehicle has fail ed an I/ M
T es t if, as
res ult of th at fail ure, you arc re quir ed
by law to repair the ve hicle to av oid impo siti on
of a p ena lty o r ca ncella tion of yo ur right to use
t h e ve hicle. Yo u need not actuall y suffer t he loss
or lose th e right to use you r ve hicle or pay fo r the
repair befo re prese ntin g yo ur cla im.
Cla ims ma y be present ed only by bringin g your
ve hicle to a ny a uthorized Vo lkswagen dea ler in
t h e Unit ed States, includin g its te rri tories, and
Ca nada. The dea le r w ill ho nor o r deny yo ur
cla im wit hi n
reaso nab le tim e, n ot to excee d
thirty (30) days, from the time at which yo ur ve­
hicl e is prese nted for repair or w ithin a ny lime
p er iod speci fied by loca l, sta te or fede ra l la w,
w hi ch ever is s ho rter, ex cept when a de lay is
ca use d b y eve nts not attribut able to Vo lkswage n
or the dea ler . If
dealer denies yo ur claim , yo u
will be n oti fied in wr iting o f the reason s for re­
j ec tin g th e cla im. If you do no t re ce iv e no tice of
d eni al of your cla im wit hin th e above tim e pe­
r iod, Vo lkswage n is required by law to honor the
cla im.
U nd er certai n cir cu mstan ces ,
claim may be
d en ied beca use yo u have failed to comply wit h
i n stru ction s for schedu led m ain te nan ce con-
16 F ed eral Emis sion s Warrantie s
taine d in yo ur Volkswage n Ma intenanc e
b ook let . In deter minin g wheth er you have co m­
pli ed wit h th e in struc tions for sc hed uled main­
t e nance and proper use, Vo lkswage n may re­
q ui re you to furn is h proo f o f co mplian ce only
w ith those mainten an ce in st ru cti on s w hich
Vo lkswage n has reas on to b eli eve were not p er­
for med and whi ch co uld be
cause of the 1/M
Tes t fa ilu re.
Vo lk swage n m ay deny an e missio n performa nce
warra nty claim on th e basis that a non- EPA cer­
t ified re pla cemen t part was use d in the main te­
n ance or re pa ir of the ve hicle if Vo lk swage n ca n
p rove that the non- ce rtifi ed part is either defec­
in material s or workma nshi p, or not equ iva­from a n em iss ion sta n dpoint th e o rig in al
pan , and you not a ble to offer info rm ati on the part is eith er not defect ive or equiva lent
t o the origin al p art wit h res pec t to its e missio n
p erfo rmance.
Vo lkswagen will not deny a claim re la tin g to
• warrant y work o r pre-d eli very service per ­
fo rmed by an auth ori ze d Vo lkswage n dea ler, o r
• work perfo rm ed in an emerge ncy to rec tify
an unsafe condit ion attribu table to Vo lkswage n,
prov ided yo u have taken steps in a tim ely