automatic transmission VOLKSWAGEN PASSAT CC 2013 1.G User Guide

Emergency shift program
If all selector lever position indicators in the instrument cluster display are highlighted against a bright
background, there is a system malfunction. The automatic transmission and the DSG automatic
transmission will then operate in the emergency shift program. The emergency shift program lets you
drive the vehicle, but at a reduced speed and without being able to use all of the forward gears.
In some cases, vehicles with a DSG® Direct Shift Gearbox automatic transmission may not be able to
shift into reverse. It is then impossible to drive the vehicle backwards.
In any event, have the automatic transmission checked by an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
Overheating of Direct Shift Gearbox (DSG®) automatic transmission
The DSG® automatic transmission may overheat, for example, due to frequent starts, extended
“creeping,” or stop-and-go traffic. Overheating is indicated by the warning light Á and, if applicable, by
a text message in the instrument cluster. An additional warning chime may sound. Stop and let the
transmission cool down ⇒ .
The vehicle does not move forward or in reverse even though a drive position is selected
with the selector lever
If the vehicle does not move in the desired direction, the system may not have engaged the drive
position correctly. Press the brake pedal and select the drive position again.
If the vehicle still does not move in the desired direction, there is a system malfunction. See your
authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance to have the
system checked.
NOTICE
x As soon as you get any of these warnings about transmission overheating, you must either
park the vehicle in a safe place or drive faster than 12 mph (20 km/h).
x If the text message and acoustic warning repeat themselves every 10 seconds or so, you
must park the vehicle in a safe place as soon as you can safely do so and stop the engine. Let
the transmission cool down.
x To help prevent damage to the transmission, do not drive the vehicle again until the
acoustic warning has stopped. As long as the engine is overheated, avoid stop and start
driving and avoid low speeds (“walking pace”).
Gear recommendation

WARNING
Parking improperly can cause serious personal injury.
x Never remove the key from the ignition switch while the vehicle is moving or rolling to a
stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
x Never park the vehicle where the hot exhaust system or catalytic converter could ignite
flammable materials, such as brush, leaves, dry grass, spilled fuel, etc.
x Always apply the electronic parking brake when parking your vehicle.
x Improper use of the electronic parking brake can seriously injure you and your
passengers.
x Never use the parking brake to slow down the vehicle when it is moving, except in an
emergency. The stopping distance is much longer because only the rear wheels are braked.
Always use the foot brake to stop the vehicle.
x Never activate the throttle manually from the engine compartment when the engine is
running and the automatic transmission is in gear. The vehicle will start to move as soon as
the engine speed increases even if the parking brake is on.
x Never leave children or anyone who cannot help themselves behind in the vehicle. They
could switch off the parking brake and move the gear selector lever or gear shift, which could
cause the vehicle to start moving. This can lead to a crash and serious personal injuries.
x Always take the key with you when you leave the vehicle. The engine can be started and
vehicle systems such as the power windows can be operated, leading to serious personal
injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the
vehicle. The doors can be locked with the remote control vehicle key, trapping passengers in
the vehicle in an emergency. For example, depending on the time of year, people trapped in
the vehicle can be exposed to very high or very low temperatures.
x Heat build-up in the passenger and luggage compartment of a parked vehicle can result in
temperatures in the vehicle that are much higher than the outside temperatures, particularly
in summer. Temperatures can quickly reach levels that can cause unconsciousness and
death, particularly to small children.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in
height and could damage your bumper and related parts if the front of your vehicle hits a
barrier or curb that is too high while you are getting into or out of a parking spot. To help
prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over
curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as
bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).
Warning and indicator lights

WARNING
Improper use of the electronic parking brake can cause accidents and severe injuries.
x Never use the parking brake to slow down the vehicle when it is moving, except in an
emergency. Braking distance is much longer, since only the rear wheels are braked. Always
use the foot brake.
x Never press the accelerator pedal when a selector lever position or gear is engaged and
the engine is running. The vehicle could begin moving, even if the electronic parking brake is
set.
x Never activate the throttle manually from the engine compartment when the engine is
running and the automatic transmission is in gear. The vehicle will start to move even if the
parking brake is engaged.
NOTICE
Even though the transmission is in Park (P), the vehicle may move a couple of inches (a few
centimeters) forwards or backwards if you take your foot off the brake pedal after stopping the
vehicle without first firmly setting the parking brake.
Vehicles with manual transmission: the electronic parking brake releases automatically when you
release the clutch pedal and press the accelerator pedal at the same time.
If the vehicle battery is dead, the electronic parking brake cannot be released. Use a jump-start
You may hear noises when setting or releasing the electronic parking brake.
If the electronic parking brake is not used for a while, an automatic system check will occasionally
run when the vehicle is parked. This system check makes audible noises.
Parking

used and there is some rust on the discs, clean the brake discs and pads once in a while by carefully
braking a couple of times while driving at relatively high speed to help clean the brake discs and pads.
Make sure nobody is behind you and that you do not endanger yourself or others ⇒ .
Brake system malfunction
If you brake and find that the vehicle doesn't brake nearly as well as it used to (sudden increase in
stopping distance), a brake circuit may have failed. The brake warning light H or "2!+%will come on
and a message may appear in the instrument cluster display. If you believe the vehicle is safe to drive,
immediately take it to the nearest authorized Volkswagen dealer or authorized Volkswagen Service
Facility for repair. Drive slowly and very carefully, allow for the longer stopping distance, and be ready
to push longer and harder on the brake pedal to slow the vehicle down.
Brake booster
The brake booster works only when the engine is running. It increases the force on the brakes above
and beyond the pressure put on the brake pedal by the driver.
If the brake booster is not working, or if the vehicle has to be towed, you will have to push the brake
pedal harder to make up for the lack of booster assistance and the resulting longer stopping distance
⇒ .
WARNING
New brake pads do not provide maximum braking performance.
x New brake pads do not have the best stopping power for the first 200 miles (320 km) and
must be “broken in.” You can compensate for the slightly reduced braking force by putting
more pressure on the brake pedal.
x Drive with extra care while the new brake pads are being broken in. This reduces the risk
of collisions and serious personal injuries due to a loss of control over the vehicle.
x Never follow other vehicles too closely or put yourself into other situations that might
require sudden, hard braking, especially when the brake pads have not been broken in.
WARNING
Overheated brakes will reduce the vehicle's stopping power and increase stopping distances
considerably.
x When driving downhill, the brakes have to work especially hard and heat up quickly.
x Before driving downhill, especially on hills that are long or steep, always reduce speed
and shift into lower gear (manual or automatic transmission). This will let the vehicle use
engine braking and reduce the load on the brakes. Otherwise, the brake system could
overheat and possibly fail. Only use the brakes when you need them to slow the vehicle down
more or to stop.
x A damaged front spoiler or a non-standard spoiler can reduce airflow to the brakes and
make them overheat.
WARNING
Wet brakes or brakes coated with ice or road salt react slower and need longer stopping
distances.
x Carefully apply the brakes to test them.
x Always dry brakes and clean off ice and salt coatings with a few cautious brake
applications when visibility, weather, road and traffic conditions permit.

WARNING
Driving when the brake booster is not working increases stopping distances and can cause
accidents and serious personal injuries.
x Never let the vehicle coast when the engine is switched off.
x If the brake booster is not working (such as when the vehicle is being towed), a lot more
pedal force is needed to slow down and stop.
NOTICE
x Never “ride” the brakes by keeping your foot on the brake pedal when you do not want to
brake. Constant pressure on the brake pedal can make the brakes overheat. Riding the brakes
will substantially reduce braking performance, increase stopping distance, and can cause
complete brake system failure.
x Before driving downhill, especially on hills that are long or steep, always reduce speed and
shift into lower gear (manual or automatic transmission). This will let the vehicle use engine
braking and reduce the load on the brakes. Otherwise, the brake system could overheat and
possibly fail. Only use the brakes when you need them to slow the vehicle down more or to
stop.
When the front brakes are serviced, you should have the rear brake pads inspected at the same
time. The wear of all brake pads should be visually checked regularly. The best way to check for brake
pad wear is to have your authorized Volkswagen dealer or authorized Volkswagen Service Facility
visually inspect the pads through the openings in the wheel rims or from underneath the vehicle. If
necessary, the wheels can be taken off for a more thorough inspection.
Braking assistance systems

Reverse (manual transmission) or in Drive (D), Sport Drive (S), or Reverse (R) (automatic
transmission) and you must use the foot brake to hold the vehicle before starting to move.
Hill Hold keeps the brake applied for not quite 2 seconds with the same force you used to prevent the
vehicle from moving. This gives you time to take your foot off the brake, let the clutch out on a manual
transmission vehicle, and gently depress the accelerator to get the vehicle moving again. If you do not
depress the accelerator pedal and get the vehicle moving again within this time, the brakes will release
and the vehicle will roll downhill. Furthermore, if any requirement for engaging Hill Hold is no longer
met while the vehicle is stopped, Hill Hold disengages and the brakes are automatically released and
will no longer hold the vehicle.
Hill Hold is activated automatically when the following conditions are all met at the same
time.

Points 1 to 3 must all be met at the same time:
Step Manual transmission Automatic transmission
1. Hold the stopped vehicle on an incline with the foot or parking brake.
2. The engine must be running “smoothly.”
3. A manual transmission vehicle must be in 1st
gear (1) if headed up a hill or in Reverse (R)
if backing up a hill; you must hold the clutch
down and the foot brake must be depressed
to keep the vehicle from moving.
An automatic transmission vehicle must be in
Reverse (R), Drive (D), or Sport Drive (S)
and the foot brake must be depressed to
keep the vehicle from moving.
4. To drive off, take your foot off the brake pedal
as you let the clutch out and gently depress
the accelerator within 2 seconds.
To drive off, take your foot off the brake pedal
and gently depress the accelerator within
2 seconds.

Hill Hold is immediately deactivated:
x If any requirement listed in the table above is no longer met (see, Hill Hold is activated
automatically when the following conditions are all met at the same time.).
x If the engine is not running smoothly or the engine malfunctions.
x If the engine stalls or is switched off.
x Automatic transmission vehicles: If the transmission is in Neutral (N).
x Automatic transmission vehicles: If a tire does not have enough road contact (such as when the
vehicle is tipped or at an angle).
WARNING
The intelligent technology of Hill Hold cannot overcome the laws of physics. Never let the
increased convenience provided by Hill Hold tempt you into taking risks.
x The Hill Hold feature cannot hold the vehicle in all hill start situations (for example, if the
surface is icy or slippery).
x Hill Hold can only help keep the vehicle from moving for less than 2 seconds. After that,
the brakes will be released and the vehicle can roll down the hill.

In order to: You must ⇒fig.134Result:
Reduce set speed (while
cruise control is actively
controlling vehicle
speed).
Push the lever briefly to the
30%%$ – position (–) to reduce
speed in increments of 5 mph
(10 km/h) and store.
Cruise control will slow the vehicle
down without braking by reducing the
flow of fuel to the engine until the new
lower speed is reached and saves the
new lower speed in the memory. Push and hold the lever in the
30%%$ – position (–) to reduce the
set speed until the lower desired
speed is reached and the button
is released.
Switch off cruise control. Move the lever to the /&&position
(B).
System is switched off. The set speed
is deleted.

Driving downhill with cruise control
If cruise control cannot maintain constant speed while driving downhill, slow the vehicle with the foot
brake and downshift if necessary.
Automatic deactivation
Cruise control speed regulation is automatically deactivated or temporarily interrupted:
x If the system detects an error that could affect the function of the cruise control.
x If the vehicle has accelerated and goes faster than the stored speed for a longer time.
x If the brake or clutch pedal is depressed.
x If the vehicle shifts gear (manual transmission).
x If an airbag deploys.

WARNING
The engine compartment of any motor vehicle is a potentially dangerous area and can cause
serious personal injury.
x Always use extreme caution when doing any work in the engine compartment. Always
follow commonly accepted safety practices and use common sense. Never risk personal
injury.
x Never perform any work in the engine compartment unless you know exactly how to carry
out the job and have the correct technical information and the correct tools.
x If you are uncertain about what to do, have the work performed by an authorized
Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified
workshop. Serious personal injury may result from improperly performed work.
x We strongly recommend that you always have HID – High Intensity Discharge (Xenon)
headlights and H7 bulbs replaced by a qualified technician. Serious personal injury may
result from improperly performed work.
x Never open or close the engine hood if steam or coolant is escaping. Hot steam or coolant
can cause serious burns. Always wait until you no longer see or hear steam or coolant
escaping from the engine.
x Always let the engine cool down completely before carefully opening the hood.
x Hot parts of the engine and the exhaust system will burn skin on contact.
x When the engine has cooled down and you are ready to open the hood:
– Firmly apply the parking brake and shift the transmission into Park (P) (automatic) or
Neutral (manual only).
– Take the vehicle key out of the ignition.
– Always keep children and others away from the engine compartment and never leave
them unsupervised.
x The engine coolant system is under pressure when the engine is hot. Never unscrew the
coolant expansion tank cap when the engine is hot. Hot coolant can spray out and cause
severe burns and other serious injuries.
– Turn the cap slowly and very carefully in a counterclockwise direction while applying
light downward pressure on the top of the cap.
– Always protect your face, hands, and arms from hot escaping coolant or steam by
covering the cap with a large, thick rag.
x Never spill fluids on the engine or exhaust system when refilling. Spilling fluids onto hot
parts of the engine or exhaust system can cause a fire.
WARNING
High voltage systems in the engine compartment can cause electrical shocks or even
electrocution, severe burns, other serious injuries, and even death!
x Never short-circuit the electrical system. Be especially careful when using jumper cables.
The vehicle's battery could explode!
x To reduce the risk of electrical shock and personal injury while the engine is running or
being started:
– Never touch ignition cables. Never touch other components of the high voltage
electronic ignition system.
– Never touch the wiring of the HID – High Intensity Discharge (Xenon) headlights.
x Read and heed the important information and warnings on cleaning the engine
compartment, Cleaning the engine compartment

Checklist
For your own safety and that of your passengers, carry out the following steps in the order listed ⇒ :
1. Park the vehicle at a safe distance from traffic and on a suitable surface ⇒ .
2. Switch on emergency flashers by pressing the switch ⇒ fig. 160.
3. Apply the electronic parking brake to help prevent the vehicle from moving
4. Shift the transmission into Park (P) (automatic) or Neutral (manual only)
5. Stop the engine and remove the key from the ignition switch
6. Have all passengers exit and go to a safe location away from moving traffic, such as behind a
guard rail.
7. Take all vehicle keys with you when leaving your vehicle.
8. Set up a warning triangle or other warning device in order to alert other motorists and cyclists.
9. Let the engine cool down and get expert assistance if necessary.
If the emergency flashers are on, use the turn signal lever to indicate a direction or lane change, for
example when the vehicle is being towed. This temporarily interrupts the emergency flashers.
Switch on the emergency flashers when:
x Traffic suddenly slows down or stops in front of you to warn those approaching from behind.
x In any emergency situation.
x If the vehicle breaks down.
x When being towed.
Always obey traffic laws that govern the use of emergency flashers where you are driving.
If the emergency flashers are not working, a different method – as permitted by law – must be used to
alert other motorists and cyclists to the breakdown.
WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common
sense.
WARNING
The vehicle exhaust system and the catalytic converter get very hot. They can cause fires and
serious personal injury.
x Never park where parts of the hot exhaust system or catalytic converter could ignite
flammable materials, such as dry grass, brush, leaves, spilled fuel, etc.
The vehicle battery will be drained if the emergency flashers are on for a long time – even if the
ignition is switched off.

x Press the release button ⇒ fig. 167 (1) in the selector lever handle and shift the selector lever to
Neutral (N).
WARNING
Never shift the transmission out of Park (P) without first setting the electronic parking brake.
Otherwise, the vehicle can start to roll unexpectedly, especially on hills or inclines, and cause
an accident and serious injuries.
NOTICE
Even with the selector lever is in Neutral (N), the automatic transmission will be damaged if the
vehicle is towed (or you let it coast) for an extended period or at high speed with the engine
shut off.