start stop VOLKSWAGEN PASSAT CC 2014 1.G User Guide

Major consumers of electricity are temporarily switched off when the engine is being started.
After starting a cold engine, there may be increased operating noises for a few seconds. This is normal and harmless.
Stopping the engine

The positions of the individual gears are shown on the gearshift lever ⇒ fig. 133 or ⇒ fig. 134.
x Depress the clutch pedal all the way and hold.
x Move the gearshift lever into the desired position ⇒ .
x Release the clutch pedal to engage the gear.
The clutch pedal must be fully depressed to start the engine.
Shifting into reverse
x Only shift to the reverse gear when the vehicle is not moving.
x Depress the clutch pedal fully and hold ⇒ .
x Move the gearshift lever to neutral and press down.
x Move the shift lever to the left and then push forward into the reverse gear position ⇒ fig. 133 (R)
or ⇒ fig. 134 (R).
x Release the clutch pedal to engage the gear.
Downshifting
You should always downshift gear by gear when driving, meaning always into the next lowest gear. Do
not downshift when the engine rpm (revolutions per minute) is too high ⇒ . At fast speeds or high engine rpm, skipping over one or more gears when downshifting can cause damage to the clutch and
transmission, even if a gear is not engaged ⇒ .
WARNING
Downshifting to a lower gear incorrectly can result in loss of vehicle control and can cause accidents and serious personal injuries.
WARNING
When the engine is running and a gear is engaged, the vehicle will start to move as soon as the clutch pedal is released, even when the parking brake is applied. This also applies when the parking brake is engaged.
x Never shift into reverse when the vehicle is moving.
NOTICE
Shifting down to a gear that is too low when driving at fast speeds or high engine rpm can cause extensive damage to the clutch and transmission. That is true even if the clutch pedal is pressed so that the clutch is not engaged.
NOTICE
To help prevent damage and premature wear:
x Do not rest your hand on the gearshift lever while driving. Over time, the pressure will cause premature wear in the transmission.
x Make sure that the vehicle has come to a complete stop before shifting into reverse.
x Always depress the clutch pedal all the way when changing gears.

Driving on hills
The steeper the grade, the lower the gear that must be selected. Lower gears increase the braking effect of the engine. Never coast downhill in Neutral (N).
x Reduce speed.
x Switch to Tiptronic mode by moving the selector lever from Drive (D) to the right into the Tiptronic position, Shifting with Tiptronic®.
x Downshift by pulling the selector lever back briefly (-).
x OR: Downshift using the paddles on the steering wheel, Shifting with Tiptronic®.
If you stop and start up again when going uphill, you should use Hill Hold, Starting assistance systems as long as the engine is running.
Vehicles without Hill Hold: If you stop on a hill with the vehicle in gear, you must depress the brake pedal or engage the parking brake to keep the vehicle from rolling. Do not release the brake pedal or
the parking brake until the vehicle has started to move forward ⇒ .
Kick-down acceleration
The kick-down feature permits maximum acceleration when the selector lever is in the Drive (D), Sport Drive (S) or Tiptronic mode.
If you push the accelerator all the way down, the vehicle will automatically downshift, depending on vehicle speed and engine speed (rpm). This feature lets you take advantage of the full acceleration
capacity of the vehicle ⇒ .
With kick-down actuated, the transmission will stay in the current gear longer and not upshift until the engine reaches maximum rpm.
WARNING
Rapid acceleration can cause skidding and loss of traction, especially on slippery roads, resulting in a loss of vehicle control, collisions, and serious personal injury.
x Only use the kick-down feature or fast acceleration if visibility, weather, road, and traffic conditions permit and other drivers will not be endangered by your driving and the vehicle's acceleration.
x Always adapt your driving to the traffic flow.
x Note that the drive wheels can spin and the vehicle can swerve when ASR is switched off, especially when the road is slippery.
x Once you have accelerated, switch ASR back on again.
NOTICE
x When stopping on hills with the transmission in a drive gear, do not use the accelerator to help prevent the vehicle from rolling backwards. This can cause the automatic transmission to overheat and be damaged.
x Never let the vehicle coast or roll down a hill in Neutral (N), especially when the engine is not running. The transmission will not be lubricated and will be damaged.
Automatic transmission malfunction

Emergency shift program
If all selector lever position indicators in the instrument cluster display are highlighted against a bright background, there is a system malfunction. The automatic transmission and the DSG automatic transmission will then operate in the emergency shift program. The emergency shift program lets you drive the vehicle, but at a reduced speed and without being able to use all of the forward gears.
In some cases, vehicles with a DSG® Direct Shift Gearbox automatic transmission may not be able to shift into reverse. It is then impossible to drive the vehicle backwards.
In any event, have the automatic transmission checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Overheating of Direct Shift Gearbox (DSG®) automatic transmission
The DSG® automatic transmission may overheat, for example, due to frequent starts, extended “creeping,” or stop-and-go traffic. Overheating is indicated by the warning light Á and, if applicable, by a text message in the instrument cluster. An additional warning chime may sound. Stop and let the
transmission cool down ⇒ .
The vehicle does not move forward or in reverse even though a drive position is selected with the selector lever
If the vehicle does not move in the desired direction, the system may not have engaged the drive position correctly. Press the brake pedal and select the drive position again.
If the vehicle still does not move in the desired direction, there is a system malfunction. See your authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance to have the system checked.
NOTICE
x As soon as you get any of these warnings about transmission overheating, you must either park the vehicle in a safe place or drive faster than 12 mph (20 km/h).
x If the text message and acoustic warning repeat themselves every 10 seconds or so, you must park the vehicle in a safe place as soon as you can safely do so and stop the engine. Let the transmission cool down.
x To help prevent damage to the transmission, do not drive the vehicle again until the acoustic warning has stopped. As long as the engine is overheated, avoid stop and start driving and avoid low speeds (“walking pace”).
Gear recommendation

WARNING
Parking improperly can cause serious personal injury.
x Never remove the key from the ignition switch while the vehicle is moving or rolling to a stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
x Never park the vehicle where the hot exhaust system or catalytic converter could ignite flammable materials, such as brush, leaves, dry grass, spilled fuel, etc.
x Always apply the electronic parking brake when parking your vehicle.
x Improper use of the electronic parking brake can seriously injure you and your passengers.
x Never use the parking brake to slow down the vehicle when it is moving, except in an emergency. The stopping distance is much longer because only the rear wheels are braked. Always use the foot brake to stop the vehicle.
x Never activate the throttle manually from the engine compartment when the engine is running and the automatic transmission is in gear. The vehicle will start to move as soon as the engine speed increases even if the parking brake is on.
x Never leave children or anyone who cannot help themselves behind in the vehicle. They could switch off the parking brake and move the gear selector lever or gear shift, which could cause the vehicle to start moving. This can lead to a crash and serious personal injuries.
x Always take the key with you when you leave the vehicle. The engine can be started and vehicle systems such as the power windows can be operated, leading to serious personal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked with the remote control vehicle key, trapping passengers in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in height and could damage your bumper and related parts if the front of your vehicle hits a barrier or curb that is too high while you are getting into or out of a parking spot. To help prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).
Warning and indicator lights

WARNING
Improper use of the electronic parking brake can cause accidents and severe injuries.
x Never use the parking brake to slow down the vehicle when it is moving, except in an emergency. Braking distance is much longer, since only the rear wheels are braked. Alwa ys use the foot brake.
x Never press the accelerator pedal when a selector lever position or gear is engaged and the engine is running. The vehicle could begin moving, even if the electronic parking brake is set.
x Never activate the throttle manually from the engine compartment when the engine is running and the automatic transmission is in gear. The vehicle will start to move even if the parking brake is engaged.
NOTICE
Even though the transmission is in Park (P), the vehicle may move a couple of inches (a few centimeters) forwards or backwards if you take your foot off the brake pedal after stopping the vehicle without first firmly setting the parking brake.
Vehicles with manual transmission: the electronic parking brake releases automatically when you release the clutch pedal and press the accelerator pedal at the same time.
If the vehicle battery is dead, the electronic parking brake cannot be released. Use a jump-start, Jump-starting.
You may hear noises when setting or releasing the electronic parking brake.
If the electronic parking brake is not used for a while, an automatic system check will occasionally run when the vehicle is parked. This system check makes audible noises.
Parking

x Shift manual transmission into 1st gear (on level ground or if pointed uphill) or reverse (if pointed downhill) and let the clutch out.
x Make sure all passengers and especially children leave the vehicle.
x Take all vehicle keys with you when leaving your vehicle.
x Lock the vehicle.
On hills
Before stopping the engine, turn the steering wheel so that, if the vehicle starts to roll, its front wheels will roll into the curb:
x Facing downhill, turn the front wheels so that they point toward the curb.
x Facing uphill, turn the front wheels so that they point away from the curb.
WARNING
The vehicle exhaust system and the catalytic converter get very hot. They can cause fires and serious personal injury.
x Never park where the hot exhaust system could ignite flammable materials, such as brush, leaves, dry grass, spilled fuel, etc.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in height and could damage your bumper and related parts if the front of your vehicle hits a barrier or curb that is too high while you are getting into or out of a parking spot. To help prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).
About the brakes

accelerator. For Hill Hold to work, the engine must be running and the vehicle must be in First Gear or Reverse (manual transmission) or in Drive (D), Sport Drive (S), or Reverse (R) (automatic transmission) and you must use the foot brake to hold the vehicle before starting to move.
Hill Hold keeps the brake applied for not quite 2 seconds with the same force you used to prevent the vehicle from moving. This gives you time to take your foot off the brake, let the clutch out on a manual transmission vehicle, and gently depress the accelerator to get the vehicle moving again. If you do not depress the accelerator pedal and get the vehicle moving again within this time, the brakes will release and the vehicle will roll downhill. Furthermore, if any requirement for engaging Hill Hold is no longer met while the vehicle is stopped, Hill Hold disengages and the brakes are automatically released and will no longer hold the vehicle.
Hill Hold is activated automatically when points 1 to 3 are met at the same time:

Step Manual transmissionAutomatic transmission
1. Hold the stopped vehicle on an incline with the foot or parking brake.
2. The engine must be running “smoothly.”
3. A manual transmission vehicle must be in 1st gear (1) if headed up a hill or in Reverse (R) if backing up a hill; you must hold the clutch down and the foot brake must be depressed to keep the vehicle from moving.
An automatic transmission vehicle must be in Reverse (R), Drive (D), or Sport Drive (S) and the foot brake must be depressed to keep the vehicle from moving.
4. To drive off, take your foot off the brake pedal as you let the clutch out and gently depress the accelerator within 2 seconds.
To drive off, take your foot off the brake pedal and gently depress the accelerator within 2 seconds.
Hill Hold is immediately deactivated:
x If any requirement listed in the table above is no longer met.
x If the engine is not running smoothly or the engine malfunctions.
x If the engine stalls or is switched off.
x Automatic transmission vehicles: If the transmission is in Neutral (N).
x Automatic transmission vehicles: If a tire does not have enough road contact (such as when the vehicle is tipped or at an angle).
WARNING
The intelligent technology of Hill Hold cannot overcome the laws of physics. Never let the increased convenience provided by Hill Hold tempt you into taking risks.
x The Hill Hold feature cannot hold the vehicle in all hill start situations (for example, if the surface is icy or slippery).
x Hill Hold can only help keep the vehicle from moving for less than 2 seconds. After that, the brakes will be released and the vehicle can roll down the hill.

d S h i f t t h e t r a n s m i s s i o n i n t o P a r k (P) (automatic) or Neutral (manual only), Shifting.
d S t o p t h e e n g i n e a n d r e m o v e t h e k e y f r o m t h e i g n i t i o n s w i t c h , Starting and stopping the engine.
d L e t t h e e n g i n e c o o l d o w n s u f f i c i e n t l y .
d K e e p c h i l d r e n a n d o t h e r s a w a y f r o m t h e v e h i c l e .
d M a k e s u r e t h e v e h i c l e c a n n o t m o v e u n e x p e c t e d l y .
WARNING
Disregarding the safety-related checklist may result in serious injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common sense.
Opening or closing the engine compartment

Fig. 158 In the footwell on the driver side: Inside engine hood release lever.

Fig. 159 Above the radiator grille: Outside engine hood release.

Frequently asked questions (FAQ)
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Special considerations” or “Checklist” in the index.

Description Possible causes, among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start – Charge vehicle battery
The wrong vehicle key is used. Use a valid vehicle key
Fuel level too low. Refuel
Vehicle cannot be locked or unlocked using vehicle key.
– Battery in the remote control vehicle key is dead. – Too far away from the vehicle (out of range). – Buttons have been pressed too many times.
– Replace the battery in the remote control vehicle key – Move closer to vehicle. – Synchronize vehicle key – Lock or unlock vehicle manually
Unusual noises. Cold engine, braking assist systems, electronic steering column lock. Check the “Noises” entry in the index.
Odd driving behavior.
Assistance systems activated. Check the “Assistance systems” entry in the index.
DSG® Direct Shift Gearbox too hot. Stop vehicle as soon as you can safely do so.
Driver seat and outside mirrors move when vehicle is unlocked.
Convenience settings are stored. Correct convenience settings
Memory-seat settings are stored. – Reassign seat setting – Clear memory-seat memory
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
No jack, spare wheel, or compact spare wheel in the vehicle.
Equipment differs depending on the vehicle. No direct corrective action possible; depends on the vehicle equipment. Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
Vehicle has run-flat tires (mobility tires).
Features do not work as described in this manual.
Settings were adjusted in the Volkswagen Information System.
Check and reset to factory settings if necessary
Headlights do not light up the road as they should.
– Headlights incorrectly adjusted. – Light bulbs burned out. – Low beams not switched on.
– Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. – Change light bulbs– Switch on low beams
Electrical consumers do not work.
Vehicle battery charge too low. Charge vehicle battery
Remaining fuel level too low. Refuel