window VOLKSWAGEN POLO 2015 Owner´s Manual

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If any people or animals are to remain inside the vehicle for a short period.
If the vehicle is to be loaded onto another vehicle.
If the vehicle is being transported (e.g. on a ferry).
If the vehicle is going to be towed with one axle off the ground.
If the vehicle is to be parked in a two-storey garage.
If the vehicle is to be parked in a car wash.
Risk of false alarm
Interior monitoring can only work properly if the vehicle is completely closed. Comply with legal regulations. A false alarm can be triggered in any
of the following circumstances:
If one or more windows are fully or partly open.
If the electric panorama sliding/tilting roof is fully or partly open.
If lightweight items such as loose pieces of paper or items hung from the interior mirror (e.g. air-fresheners) are left in the vehicle.
If a mobile telephone that is left in the vehicle vibrates.
If the vehicle is being transported (e.g. on a ferry).
If the vehicle is being parked in a two-storey garage.
If the vehicle is in a car wash.
If doors or the tailgate are still open when the anti-theft alarm is activated, only the anti-theft alarm is activated. Interior monitoring and the
anti-tow alarm are not activated until all doors and the tailgate are closed.
The SAFELOCK mechanism is deactivated when the interior monitor and anti-tow alarm are switched off  → SAFELOCK mechanism   .
 Introduction
This chapter contains information on the following subjects:
 → Warning lamp  
 → Childproof lock  
Additional information and warnings:
Exterior views  → Exterior views  
Vehicle key set  → Vehicle key set  
Central locking system  → Central locking system  
Manual opening and closing  → Manual opening and closing  
Doors

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Transporting  → Driving tips  
Manual opening and closing  → Manual opening and closing  
Warning lamp
First read and observe the introductory information and safety warnings →Introduction 
Lit upPossible causeAction
The tailgate is open or not properly closed.
Do not drive on!
Open the tailgate and close it again.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few
seconds.
A warning lamp appears in the instrument cluster display if the tailgate is open or not properly closed.
Incorrect and unsupervised unlocking, opening or closing of the tailgate can cause accidents and serious injuries.
Therefore the tailgate should only be opened or closed when you are sure there is no-one in its path.
Never close the tailgate by pushing it down with your hand on the window. The rear window could shatter and cause injuries.
After closing the tailgate, check to make sure that it is closed and locked correctly so that it does not open while the vehicle is in motion. The
closed tailgate must be flush with the surrounding body panels.
Always keep the tailgate closed while the vehicle is in motion so that no toxic exhaust fumes can enter the vehicle interior.
Never open the tailgate if there is a load attached to it, e.g. a rack or luggage carrier. It may also not possible to open the tailgate if there are
objects attached to it, e.g. bicycles. The additional load might cause the open tailgate to close by itself. Support the tailgate as necessary or
remove the load from the surface.
Close and lock the tailgate and all vehicle doors when the vehicle is not in use. Make sure there is no-one left in the vehicle.
Never leave children playing unattended in or around the vehicle, especially when the tailgate is open. Children could climb into the luggage
compartment and shut the tailgate, thereby trapping themselves inside. Temperatures inside a locked vehicle may reach extremes of heat or
cold, according to season. This can cause serious injuries and illness or fatalities, especially to small children.
WARNING
Before opening the tailgate, please check that there is enough space to open and close the tailgate, e.g. when towing a trailer or when in a
garage.
NOTICE
Never use the gas-filled strut or the rear spoiler (depending on the equipment level of the vehicle) to fix or hold a load. This could result in
damage preventing closure of the tailgate, or could even lead to the rear spoiler being ripped off.
NOTICE

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Before closing the tailgate, check that the vehicle key is not in the luggage compartment.
 Introduction
This chapter contains information on the following subjects:
 → Opening or closing the windows electrically  
 → Electric windows – functions  
 → Roll-back function for the electric windows  
Additional information and warnings:
Volkswagen information system  → Volkswagen information system  
Infotainment system  → Infotainment system 
Central locking system  → Central locking system  
Cleaning and caring for the vehicle exterior  → Caring for and cleaning the vehicle exterior  
Opening or closing the windows electrically
Serious injuries can occur if the tailgate is closed incorrectly or without due care and attention.
Never leave children playing unattended in or around the vehicle, especially when the tailgate is open. Children could climb into the luggage
compartment and shut the tailgate, thereby trapping themselves inside. Temperatures inside a locked vehicle may reach extremes of heat or
cold, according to season. This could cause serious injuries or illness, or even have fatal consequences.
WARNING
Electric windows
Careless or unsupervised use of the electric windows can cause serious injuries.
The electric windows should only be opened or closed when you are sure that nobody is in their operating area.
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked. The windows can no longer be opened
in an emergency.
Always take all vehicle keys with you every time you leave the vehicle. The windows can still be operated using the buttons several minutes
after the ignition has been switched off, provided that the driver door and front passenger door are not opened.
When transporting children on the rear bench seat, the rear electric windows should always be deactivated using the safety button so that
they cannot be opened or closed.
WARNING
During sudden rain showers, water can enter the vehicle interior via open windows and cause damage to the vehicle.
NOTICE

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Fig. 36 In the driver door: buttons for the front and rear electric windows with one­touch opening and closing
First read and observe the introductory information and safety warnings →Introduction 
Buttons in the driver door with one-touch opening and closing
Key to  → Fig. 36 :
Buttons for the windows in the front doors.
Buttons for the windows in the rear doors.
Safety button for switching the electric childproof lock on and off.
Opening and closing windows with one-touch opening and closing
FunctionAction
OpeningPress the  button.
ClosingPull the  button.
Stopping the one-touch functionPress or pull the button for the appropriate window again.
The safety switch  → Fig. 36 ③   deactivates the electric window buttons in the rear doors. The yellow
indicator lamp in the button will light up.
The electric windows will only function when the ignition is switched on.
The windows can still be operated using the buttons several minutes after the ignition has been switched off, provided that the driver door and
front passenger door are not opened. If the vehicle key is removed from the ignition lock and the driver door is opened, all electric windows can
be opened or closed by operating and holding the corresponding window button in the driver door. After a few seconds, convenience
opening/closing is started  → Convenience opening and closing   .
Electric windows – functions
First read and observe the introductory information and safety warnings →Introduction 
One-touch opening and closing
One-touch opening and closing makes it possible to fully open and close the windows. The individual buttons do not have to be held down to do
this.
For one-touch closing: pull the button for the appropriate window up briefly into the second position.

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For one-touch opening: press the button for the appropriate window down briefly into the second position.
Stopping the one-touch function: press or pull the button for the appropriate window again.
Restoring one-touch opening and closing
One-touch opening and closing is deactivated if the vehicle battery has been disconnected or discharged while the windows were not fully closed.
The function will have to be reset.
Close all windows and doors.
Pull up the button for the window and hold it in this position for at least one second.
Let go of the button then pull it up again and hold it in this position. One-touch opening and closing is now ready for operation.
The one-touch function can be restored for individual windows or for several windows at the same time.
Convenience opening and closing
The windows can be opened and closed from outside the vehicle using the vehicle key:
Press and hold the locking or unlocking button on the vehicle key. All electric windows will be either opened or closed.
To interrupt this function, let go of the locking or unlocking button.
During convenience closing, first the windows and then the electric panorama sliding/tilting glass roof.
One-touch opening and closing and the roll-back function will not work if there is a fault in the electric windows. Go to a qualified
workshop.
Roll-back function for the electric windows
First read and observe the introductory information and safety warnings →Introduction 
The roll-back function for the electric windows can reduce the risk of injuries when the windows are closing  → . If the one-touch closing
function for a window does not work because it is stiff or is being obstructed, the window will automatically open again.
Check to see why the window has not closed.
Try to close the window again.
Careless or unsupervised use of the electric windows can cause serious injuries.
The electric windows should only be opened or closed when you are sure that nobody is in their operating area.
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked. The windows can no longer be opened
in an emergency.
Always take all vehicle keys with you every time you leave the vehicle. The windows can still be operated using the buttons several minutes
after the ignition has been switched off, provided that the driver door and front passenger door are not opened.
When transporting children on the rear bench seat, the rear electric windows should always be deactivated using the safety button so that
they cannot be opened or closed.
WARNING

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If the window is again prevented from closing within approximately 10 seconds of the first attempt because it is stiff or obstructed, the
automatic closing function is switched off for approximately 10 seconds.
If the window is still obstructed, the window stops at this point. To close the window without the roll-back function, press the button again
within 10 seconds  → .
Closing the window without the roll-back function
Try to close the window again within approximately 10 seconds by holding the button. The roll-back function will be deactivated for a small
section of the path of the closing window.
If the closing procedure takes longer than approximately 10 seconds, the roll-back function will be reactivated. The window will then stop
again if it is stiff or meets another obstacle.
Please go to a qualified workshop if the window still cannot be closed.
The roll-back function is also activated if the windows are closed using the vehicle key for convenience closing  → Convenience opening
and closing   .
 Introduction
This chapter contains information on the following subjects:
 → Opening and closing the electric panorama sliding/tilting glass roof  
 → Electric panorama sliding/tilting glass roof – function  
 → Roll-back function of the electric panorama sliding/tilting glass roof  
Additional information and warnings:
Infotainment system  → Infotainment system 
Central locking system  → Central locking system  
Roof carrier  → Roof carrier  
Manual opening and closing  → Manual opening and closing  
Closing the electric windows without the roll-back function could lead to severe injuries.
Always take care when closing electric windows.
Ensure that nobody obstructs the path of the electric windows, especially if the roll-back function is not active.
The roll-back function does not prevent fingers or other body parts from being pressed against the window frame and sustaining injury.
WARNING
Electric panorama sliding/tilting glass roof

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Convenience opening and closing
The electric panorama sliding/tilting glass roof can be opened and closed from the outside with the vehicle key.
Press and hold the locking or unlocking button on the vehicle key. The electric panorama sliding/tilting roof is tilted or closed.
Let go of the lock or unlock button to interrupt this function.
During convenience closing, first the windows and then the electric panorama sliding/tilting glass roof.
A variety of settings related to window operation can be made and adjusted using the button and the and
Opening and closing function buttons  → Menu and system settings (SETUP)   .
The rotary control of the electric panorama sliding/tilting glass roof remains in the last position selected if the roof is closed from outside
the vehicle using convenience closing. It will have to be re-positioned the next time you drive.
In special driving situations, for example, oversteering or understeering, the open electric panorama sliding/tilting glass roof can be
automatically closed to a small gap at speeds of approx. 30 km/h (18 mph).
Roll-back function of the electric panorama sliding/tilting glass roof
First read and observe the introductory information and safety warnings →Introduction 
The roll-back function can reduce the risk of injury when the electric panorama sliding/tilting glass roof is being closed  → . If the electric
panorama sliding/tilting glass roof is not able to close because it is stiff or obstructed, it will automatically open again immediately.
Check why the electric panorama sliding/tilting glass roof has not closed.
Try to close the electric panorama sliding/tilting glass roof again.
If the electric panorama sliding/tilting glass roof is still stiff or obstructed, it stops at this point. Then close the electric panorama sliding/tilting
glass roof without the roll-back function
Closing the electric panorama sliding/tilting glass roof without the roll-back function
Pull the switch  → Fig. 38 ⑤   within approximately 5 seconds after the roll-back function has been triggered and hold it in this position until the
electric panorama sliding/tilting glass roof is closed completely.
The electric panorama sliding/tilting glass roof will then close without the roll-back function.
If the electric panorama sliding/tilting glass roof still cannot be closed, go to a qualified workshop.
If you let go of the switch during the closing procedure, the electric panorama sliding/tilting glass roof will open automatically.
The roll-back function is also active if the windows and electric panorama sliding/tilting glass roof are closed with the vehicle key
 → Convenience opening and closing   .
Closing the electric panorama sliding/tilting glass roof without the roll-back function can cause severe injuries.
Always be careful when closing the electric panorama sliding/tilting glass roof.
Ensure that nobody is obstructing the operating area of the electric panorama sliding/tilting glass roof, especially if the roll-back function is
not active.
The roll-back function does not prevent fingers or other body parts from being pressed against the roof frame and sustaining injury.
WARNING

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 → Convenience opening and closing   .
 Introduction
This chapter contains information on the following subjects:
 → The dangers of assuming an incorrect sitting position  
 → Correct sitting position  
 → Mechanical controls on the front seats  
 → Adjusting the head restraints  
 → Removing and fitting head restraints  
 → Adjusting the steering wheel position  
 → Centre armrest  
Number of seats
The vehicle has a total of 5 seats: 2 at the front and 3 at the rear. Each seat is equipped with a seat belt.
Additional information and warnings:
Seat functions  → Seat functions  
Seat belts  → Seat belts  
Airbag system  → Airbag system  
Child seats  → Child seats  
Cleaning and caring for the interior  → Cleaning and caring for the interior  
Sitting correctly and safely
Adjusting the seat position
Assuming an incorrect sitting position in the vehicle can increase the risk of severe or fatal injuries during a sudden driving or braking
manoeuvre, in the event of a collision or accident, or if the airbags are triggered.
All vehicle occupants must assume a correct sitting position before setting off and maintain this position throughout the trip. This also applies
to the fastening of seat belts.
The number of vehicle occupants must never exceed the number of seats with seat belts in the vehicle.
Always secure children in the vehicle in an authorised restraint system which is suitable for their height and weight  → Airbag system   ,
 → Child seats   .
Always keep your feet in the footwell while the vehicle is in motion. Never place your feet on the seat or dash panel, for example, and never
ride with your feet out the window. When you are sat like this, the airbag and seat belt cannot provide optimal protection and could actually
increase the risk of injury during an accident.
WARNING

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Whenever the vehicle is in motion:
Never stand in the vehicle.
Never stand on the seats.
Never kneel on the seats.
Never tilt the backrest too far to the rear.
Never lean against the dash panel.
Never lie on the rear bench seat.
Never sit on the front edge of a seat.
Never sit sideways.
Never lean out of a window.
Never put your feet out of a window.
Never put your feet on the dash panel.
Never place your feet on the seat cushion or seat backrest.
Never travel in a footwell.
Never sit on the front armrest.
Never travel on a seat without wearing the seat belt.
Never travel in the luggage compartment.
Correct sitting position
Fig. 39 There must be a distance  of at least 25 cm between the driver and the steering wheel
Every incorrect sitting position in the vehicle increases the risk of severe or fatal injuries in the event of an accident or sudden driving or braking
manoeuvre.
All vehicle occupants must maintain a correct sitting position and wear their seat belt properly while the vehicle is in motion.
Sitting in an incorrect position, not fastening the seat belt, or being too close to the airbag exposes the occupants to the risk of sustaining
critical or fatal injuries, especially if the airbags are triggered and strike an occupant who has assumed an incorrect sitting position.
WARNING

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Types of front passenger front airbag system
First read and observe the introductory information and safety warnings →Introduction 
Volkswagen offers two different front airbag systems for front passengers:
AB
Features of the front passenger front airbag that can only
be switched off by a qualified workshop.
Features of the front passenger front airbag that can be
switched off manually using the key-operated switch
 → Switching the front passenger front airbag on and off manually using
the key-operated switch   .
Name: airbag system.Name: airbag system with front passenger front airbag
deactivation.
– Indicator lamp  in the instrument cluster.– Indicator lamp  in the instrument cluster.
– Front passenger front airbag in the dash panel.– Indicator lamp in top area of the centre console  
.PASSENGER AIR BAG.
 – Key-operated switch in the stowage compartment in the dash panel
on the front passenger side.
 – Front passenger front airbag in the dash panel.
Indicator lamps
Fine dust or steam may be released when the airbags trigger. This is normal and does not mean that there is a fire in the vehicle.
The fine dust can cause irritation to the skin and eye membranes and cause breathing difficulties, particularly for people suffering from
asthma or people who have (had) other respiratory problems. To help reduce breathing difficulties, get out of the vehicle or open the
windows or doors for more fresh air.
If you come into contact with the dust, you should wash your hands and face with a mild soap and water before eating.
Do not let the dust get into your eyes or into open wounds.
If dust has entered your eyes, rinse them with water.
WARNING
Cleaning agents that contain solvents cause the surface of the airbag modules to become porous. In an accident that triggers the airbag, loose
plastic parts can cause serious injury.
Never clean the dash panel or the airbag covers with cleansers that contain solvents.
WARNING