Part no VOLKSWAGEN POLO 2015 Owner´s Manual

Downloaded from www.Manualslib.com manuals search engine 12/29/2015Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland
24/136
Opening the tailgate
Fig. 33 In the vehicle key: button for unlocking and opening the tailgate
Fig. 34 Opening the tailgate from the outside
First read and observe the introductory information and safety warnings →Introduction 
Before opening the tailgate, always remove any items of luggage that are on the luggage carrier attached to the tailgate  → .
Unlocking with the vehicle key
Press the button in the vehicle key  → Fig. 33  for approximately one second to unlock the tailgate.
OR: press and hold down the button until the tailgate has opened a few centimetres automatically.
Open the tailgate using the Volkswagen badge  → Opening with the Volkswagen emblem  .
Opening with the Volkswagen emblem
Unlock the vehicle or tailgate or open one of the doors.
Press the top part of the Volkswagen badge with your thumbs  → Fig. 34 ①   and push out the bottom part with your fingers ②.
With your hand under the Volkswagen badge, lift up and open the tailgate. Once it reaches a certain angle, the tailgate will open by itself.
If the tailgate is not properly closed it could open suddenly while the vehicle is in motion. This could lead to severe injuries.
Stop as soon as possible and close the tailgate.
After closing the tailgate, always check that it is properly secured.
WARNING

Downloaded from www.Manualslib.com manuals search engine 12/29/2015Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland
25/136
At outside temperatures lower than around 0°C (+32°F), the opening mechanism cannot always lift the partially opened tailgate
automatically. The tailgate then has to be guided further up by hand.
Closing the tailgate
Fig. 35 Open tailgate: handle recesses for closing the tailgate
First read and observe the introductory information and safety warnings →Introduction 
Closing the tailgate
Grip one of the recesses in the interior trim of the tailgate  → Fig. 35 .
Pull the tailgate down with some force until it engages in the lock.
Pull the tailgate to make sure that it is engaged securely.
Locking the tailgate
The vehicle will be locked again if you do not open one of the doors or the tailgate within a few seconds automatically after unlocking the car. This
function prevents the vehicle from remaining unlocked if the unlocking button is pressed by mistake.
The tailgate can only be locked when it is properly closed and engaged.
The tailgate is also locked by the central locking system.
If the tailgate of a locked vehicle is unlocked using the   button in the vehicle key, it will lock again approximately 20 seconds after
it is closed. The anti-theft alarm is activated immediately after it is closed  → Central locking system   .
If the tailgate is closed but not locked, it will lock automatically once the vehicle reaches a speed of approximately 9 km/h (6 mph).
Serious injuries can occur if the tailgate is unlocked or opened incorrectly or without due care and attention.
It may not always be apparent that the tailgate is unlocked, for example when a loaded luggage carrier is attached to it. If unlocked, the
tailgate may open suddenly while the vehicle is in motion.
WARNING

Downloaded from www.Manualslib.com manuals search engine 12/29/2015Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland
26/136
Before closing the tailgate, check that the vehicle key is not in the luggage compartment.
 Introduction
This chapter contains information on the following subjects:
 → Opening or closing the windows electrically  
 → Electric windows – functions  
 → Roll-back function for the electric windows  
Additional information and warnings:
Volkswagen information system  → Volkswagen information system  
Infotainment system  → Infotainment system 
Central locking system  → Central locking system  
Cleaning and caring for the vehicle exterior  → Caring for and cleaning the vehicle exterior  
Opening or closing the windows electrically
Serious injuries can occur if the tailgate is closed incorrectly or without due care and attention.
Never leave children playing unattended in or around the vehicle, especially when the tailgate is open. Children could climb into the luggage
compartment and shut the tailgate, thereby trapping themselves inside. Temperatures inside a locked vehicle may reach extremes of heat or
cold, according to season. This could cause serious injuries or illness, or even have fatal consequences.
WARNING
Electric windows
Careless or unsupervised use of the electric windows can cause serious injuries.
The electric windows should only be opened or closed when you are sure that nobody is in their operating area.
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked. The windows can no longer be opened
in an emergency.
Always take all vehicle keys with you every time you leave the vehicle. The windows can still be operated using the buttons several minutes
after the ignition has been switched off, provided that the driver door and front passenger door are not opened.
When transporting children on the rear bench seat, the rear electric windows should always be deactivated using the safety button so that
they cannot be opened or closed.
WARNING
During sudden rain showers, water can enter the vehicle interior via open windows and cause damage to the vehicle.
NOTICE

Downloaded from www.Manualslib.com manuals search engine 12/29/2015Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland
29/136
If the window is again prevented from closing within approximately 10 seconds of the first attempt because it is stiff or obstructed, the
automatic closing function is switched off for approximately 10 seconds.
If the window is still obstructed, the window stops at this point. To close the window without the roll-back function, press the button again
within 10 seconds  → .
Closing the window without the roll-back function
Try to close the window again within approximately 10 seconds by holding the button. The roll-back function will be deactivated for a small
section of the path of the closing window.
If the closing procedure takes longer than approximately 10 seconds, the roll-back function will be reactivated. The window will then stop
again if it is stiff or meets another obstacle.
Please go to a qualified workshop if the window still cannot be closed.
The roll-back function is also activated if the windows are closed using the vehicle key for convenience closing  → Convenience opening
and closing   .
 Introduction
This chapter contains information on the following subjects:
 → Opening and closing the electric panorama sliding/tilting glass roof  
 → Electric panorama sliding/tilting glass roof – function  
 → Roll-back function of the electric panorama sliding/tilting glass roof  
Additional information and warnings:
Infotainment system  → Infotainment system 
Central locking system  → Central locking system  
Roof carrier  → Roof carrier  
Manual opening and closing  → Manual opening and closing  
Closing the electric windows without the roll-back function could lead to severe injuries.
Always take care when closing electric windows.
Ensure that nobody obstructs the path of the electric windows, especially if the roll-back function is not active.
The roll-back function does not prevent fingers or other body parts from being pressed against the window frame and sustaining injury.
WARNING
Electric panorama sliding/tilting glass roof

Downloaded from www.Manualslib.com manuals search engine 12/29/2015Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland
30/136
If there is a fault in the electric panorama sliding/tilting roof, the roll-back function will not work properly. Go to a qualified workshop
Leaves and other loose objects must be removed from the guide rails of the electric panorama sliding/tilting glass roof at regular intervals,
using a vacuum cleaner or by hand.
Opening and closing the electric panorama sliding/tilting glass roof
Fig. 37 In the roof: turn the switch to open and close
Always take care when using the electric panorama sliding/tilting glass roof; otherwise you could cause accidents or serious injuries.
The electric panorama sliding/tilting glass roof should only be opened or closed when you are sure that nobody is in its operating area.
Always take all vehicle keys with you every time you leave the vehicle.
Never leave children or people requiring assistance alone in the car, particularly if they have access to the vehicle key. Unsupervised use of
the vehicle key can result in the vehicle being locked, the engine being started, the ignition being switched on and the electric panorama
sliding/tilting glass roof being operated.
The electric panorama sliding/tilting glass roof can be operated for a short time after the ignition has been switched off, provided the driver
door or the front passenger door is not opened.
WARNING
In cold conditions, remove any ice and snow from the roof of the vehicle before you open or tilt the electric panorama sliding/tilting glass roof
to avoid the risk of damage.
The electric panorama sliding/tilting glass roof should always be closed before you leave the vehicle or if it starts to rain. Any rain entering
the vehicle when the electric panorama sliding/tilting glass roof is open could cause considerable damage to the electrical system. This can
result in further damage to the vehicle.
NOTICE

Downloaded from www.Manualslib.com manuals search engine 12/29/2015Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland
32/136
Convenience opening and closing
The electric panorama sliding/tilting glass roof can be opened and closed from the outside with the vehicle key.
Press and hold the locking or unlocking button on the vehicle key. The electric panorama sliding/tilting roof is tilted or closed.
Let go of the lock or unlock button to interrupt this function.
During convenience closing, first the windows and then the electric panorama sliding/tilting glass roof.
A variety of settings related to window operation can be made and adjusted using the button and the and
Opening and closing function buttons  → Menu and system settings (SETUP)   .
The rotary control of the electric panorama sliding/tilting glass roof remains in the last position selected if the roof is closed from outside
the vehicle using convenience closing. It will have to be re-positioned the next time you drive.
In special driving situations, for example, oversteering or understeering, the open electric panorama sliding/tilting glass roof can be
automatically closed to a small gap at speeds of approx. 30 km/h (18 mph).
Roll-back function of the electric panorama sliding/tilting glass roof
First read and observe the introductory information and safety warnings →Introduction 
The roll-back function can reduce the risk of injury when the electric panorama sliding/tilting glass roof is being closed  → . If the electric
panorama sliding/tilting glass roof is not able to close because it is stiff or obstructed, it will automatically open again immediately.
Check why the electric panorama sliding/tilting glass roof has not closed.
Try to close the electric panorama sliding/tilting glass roof again.
If the electric panorama sliding/tilting glass roof is still stiff or obstructed, it stops at this point. Then close the electric panorama sliding/tilting
glass roof without the roll-back function
Closing the electric panorama sliding/tilting glass roof without the roll-back function
Pull the switch  → Fig. 38 ⑤   within approximately 5 seconds after the roll-back function has been triggered and hold it in this position until the
electric panorama sliding/tilting glass roof is closed completely.
The electric panorama sliding/tilting glass roof will then close without the roll-back function.
If the electric panorama sliding/tilting glass roof still cannot be closed, go to a qualified workshop.
If you let go of the switch during the closing procedure, the electric panorama sliding/tilting glass roof will open automatically.
The roll-back function is also active if the windows and electric panorama sliding/tilting glass roof are closed with the vehicle key
 → Convenience opening and closing   .
Closing the electric panorama sliding/tilting glass roof without the roll-back function can cause severe injuries.
Always be careful when closing the electric panorama sliding/tilting glass roof.
Ensure that nobody is obstructing the operating area of the electric panorama sliding/tilting glass roof, especially if the roll-back function is
not active.
The roll-back function does not prevent fingers or other body parts from being pressed against the roof frame and sustaining injury.
WARNING

Downloaded from www.Manualslib.com manuals search engine 12/29/2015Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland
34/136
The dangers of assuming an incorrect sitting position
First read and observe the introductory information and safety warnings →Introduction 
If the seat belts are not worn or are worn incorrectly, the risk of severe or fatal injuries increases. Seat belts can only provide optimal protection if
the seat belt routing is correct. Assuming an incorrect sitting position considerably impairs the level of protection provided by a seat belt. This
could lead to severe or even fatal injuries. The risk of severe or fatal injuries is especially increased when a deploying airbag strikes a vehicle
occupant who has assumed an incorrect sitting position. The driver is responsible for all occupants transported in the vehicle, especially children.
The following list contains examples of sitting positions that can be dangerous for all vehicle occupants.
Always adjust seats, seat belts and head restraints to their correct position before any journey and ensure that all passengers have fastened
their seat belt.
Push the front passenger seat as far back as possible.
Adjust the driver seat so that there is at least 25 cm between your breastbone and the hub of the steering wheel. If your physical build
makes it impossible to fulfil this requirement, you must contact a qualified workshop so they can make any necessary modifications.
Never travel with the backrest tilted far back. The further back the backrest is tilted, the greater the risk of injury caused by incorrect seat belt
routing or an incorrect sitting position.
Never travel with the backrest tilted far forwards. When a front airbag is triggered it could force the seat backrest backwards and injure
vehicle occupants on the back seats.
Adopt and maintain the greatest possible distance from the steering wheel and dash panel.
You should always sit upright with your back against the seat backrest with the front seats properly adjusted. Do not position any body part
too close where the airbags are fitted.
The risk of serious injury is increased for passengers on the rear seat if they are not sitting upright because the seat belts are incorrectly
positioned.
WARNING
Incorrect adjustment of the seats can cause accidents and serious injuries.
The seats may only be adjusted when the vehicle is stationary, or else the seat could change position unexpectedly while the vehicle is in
motion, leading to a loss of control of the vehicle. Furthermore, an incorrect seating position is adopted while adjusting the seat.
Only adjust the height and tilt of the seat or move it forwards and backwards when the area around the seat is clear.
There should be no objects in the adjustment area of the front seats.
WARNING
Cigarette lighters in the vehicle could be damaged or accidentally lit. This could lead to serious burns and other injuries.
Before adjusting the seats always make sure that there is no lighter on or near the moveable parts of the seat.
Before closing stowage areas or compartments always make sure that there is no lighter in the way.
Never stow lighters in stowage areas or compartments or on other surfaces in the vehicle. Cigarette lighters may self-ignite on high-
temperature surfaces, especially in summer.
WARNING

Downloaded from www.Manualslib.com manuals search engine 12/29/2015Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland
35/136
Whenever the vehicle is in motion:
Never stand in the vehicle.
Never stand on the seats.
Never kneel on the seats.
Never tilt the backrest too far to the rear.
Never lean against the dash panel.
Never lie on the rear bench seat.
Never sit on the front edge of a seat.
Never sit sideways.
Never lean out of a window.
Never put your feet out of a window.
Never put your feet on the dash panel.
Never place your feet on the seat cushion or seat backrest.
Never travel in a footwell.
Never sit on the front armrest.
Never travel on a seat without wearing the seat belt.
Never travel in the luggage compartment.
Correct sitting position
Fig. 39 There must be a distance  of at least 25 cm between the driver and the steering wheel
Every incorrect sitting position in the vehicle increases the risk of severe or fatal injuries in the event of an accident or sudden driving or braking
manoeuvre.
All vehicle occupants must maintain a correct sitting position and wear their seat belt properly while the vehicle is in motion.
Sitting in an incorrect position, not fastening the seat belt, or being too close to the airbag exposes the occupants to the risk of sustaining
critical or fatal injuries, especially if the airbags are triggered and strike an occupant who has assumed an incorrect sitting position.
WARNING

Downloaded from www.Manualslib.com manuals search engine 12/29/2015Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland
38/136
â‘ Pushing the front seat forwards or backwards.Pull the bar upwards and move the front seat. The front seat must engage
after you let go of the bar!
â‘¡Adjusting the backrest.Push the lever back and adjust the backrest. The backrest must engage
after you let go of the lever  → !
â‘¢Adjusting the seat height.Pull the lever upwards and adjust the seat height using your body weight.
The seat must engage after you let go of the lever!
Adjusting the head restraints
Fig. 43 Adjusting front head restraint
Injuries could be caused if the backrests are folded forwards and backwards carelessly.
Never fold the seat backrest forwards or backwards while the vehicle is in motion.
While folding the seat backrest forwards, always ensure that there are no people, animals or objects in its path.
When folding forwards and backwards, keep all hands, fingers, feet and other body parts away from the seat hinges and seat release
mechanism.
Floor mats or other objects could get caught in the hinges on the seat backrest. The seat backrest might then not engage securely when it is
returned to the upright position.
Passengers (adults and children) must not use seats if the backrest is folded forwards or is not clicked securely into place.
When being folded back, the seat backrest must be securely locked in the upright position. If the seat backrest is not locked properly it could
move suddenly and cause severe injuries.
WARNING

Downloaded from www.Manualslib.com manuals search engine 12/29/2015Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland
40/136
Removing and fitting head restraints
First read and observe the introductory information and safety warnings →Introduction 
Every seat is fitted with a head restraint. The centre rear head restraint is designed solely for use with the centre rear seat. This head restraint
should therefore not be installed in any of the other positions.
Removing the head restraint
If necessary, unlock the backrests and fold them forwards  → Luggage compartment   .
Push the head restraint all the way up  → .
Pull the head restraint out while pressing the ①  → Fig. 43  or  → Fig. 44  button.
If necessary, push back the backrest and allow to engage securely.
Fitting the head restraint
If necessary, unlock the backrests and fold them forwards  → Luggage compartment   .
Position the head restraint correctly over the head restraint guides and then insert into the guides of the corresponding seat backrest.
Press and hold the ①  → Fig. 43  or  → Fig. 44  button and push down the head restraint.
If necessary, push back the backrest and allow to engage securely.
Adjust the head restraint so that a correct sitting position can be assumed  → Adjusting the head restraints   .
Adjusting the steering wheel position
Driving without head restraints or with incorrectly adjusted head restraints increases the risk of severe or fatal injuries in the event of an
accident or sudden driving or braking manoeuvre.
If a seat is occupied, the head restraint for that seat must be fitted and adjusted correctly.
Head restraints that have been removed should be fitted as soon as possible so that passengers have correct protection.
WARNING
When removing or fitting head restraints, make sure that they do not hit the roof or other parts of the vehicle. This could damage the headliner
or other parts of the vehicle.
NOTICE