service indicator VOLKSWAGEN POLO 2015 Owner´s Manual

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Warning lamp
First read and observe the introductory information and safety warnings →Introduction 
Lit upPossible causeAction
At least one vehicle door is opened or not properly closed.
Do not drive on!
Open the appropriate vehicle door and then close it again.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few
seconds.
A warning lamp appears in the instrument cluster display if a door is open or not properly closed.
Childproof lock
Fig. 31 In the left rear door: childproof lock  switched off,  switched on
Any door that is not properly closed could open suddenly while the vehicle is in motion. This could lead to severe injuries.
Stop as soon as possible and close the door.
Make sure that the door is closed properly and that the lock has engaged. The closed door must be flush with the surrounding body panels.
Doors should only be opened or closed when you are sure there is no-one in their path.
WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds or if the vehicle is on a slope. This could lead to
injuries.
Always keep a good grip on the handle when opening and closing doors.
WARNING

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Transporting  → Driving tips  
Manual opening and closing  → Manual opening and closing  
Warning lamp
First read and observe the introductory information and safety warnings →Introduction 
Lit upPossible causeAction
The tailgate is open or not properly closed.
Do not drive on!
Open the tailgate and close it again.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few
seconds.
A warning lamp appears in the instrument cluster display if the tailgate is open or not properly closed.
Incorrect and unsupervised unlocking, opening or closing of the tailgate can cause accidents and serious injuries.
Therefore the tailgate should only be opened or closed when you are sure there is no-one in its path.
Never close the tailgate by pushing it down with your hand on the window. The rear window could shatter and cause injuries.
After closing the tailgate, check to make sure that it is closed and locked correctly so that it does not open while the vehicle is in motion. The
closed tailgate must be flush with the surrounding body panels.
Always keep the tailgate closed while the vehicle is in motion so that no toxic exhaust fumes can enter the vehicle interior.
Never open the tailgate if there is a load attached to it, e.g. a rack or luggage carrier. It may also not possible to open the tailgate if there are
objects attached to it, e.g. bicycles. The additional load might cause the open tailgate to close by itself. Support the tailgate as necessary or
remove the load from the surface.
Close and lock the tailgate and all vehicle doors when the vehicle is not in use. Make sure there is no-one left in the vehicle.
Never leave children playing unattended in or around the vehicle, especially when the tailgate is open. Children could climb into the luggage
compartment and shut the tailgate, thereby trapping themselves inside. Temperatures inside a locked vehicle may reach extremes of heat or
cold, according to season. This can cause serious injuries and illness or fatalities, especially to small children.
WARNING
Before opening the tailgate, please check that there is enough space to open and close the tailgate, e.g. when towing a trailer or when in a
garage.
NOTICE
Never use the gas-filled strut or the rear spoiler (depending on the equipment level of the vehicle) to fix or hold a load. This could result in
damage preventing closure of the tailgate, or could even lead to the rear spoiler being ripped off.
NOTICE

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Fig. 36 In the driver door: buttons for the front and rear electric windows with one­touch opening and closing
First read and observe the introductory information and safety warnings →Introduction 
Buttons in the driver door with one-touch opening and closing
Key to  → Fig. 36 :
Buttons for the windows in the front doors.
Buttons for the windows in the rear doors.
Safety button for switching the electric childproof lock on and off.
Opening and closing windows with one-touch opening and closing
FunctionAction
OpeningPress the  button.
ClosingPull the  button.
Stopping the one-touch functionPress or pull the button for the appropriate window again.
The safety switch  → Fig. 36 ③   deactivates the electric window buttons in the rear doors. The yellow
indicator lamp in the button will light up.
The electric windows will only function when the ignition is switched on.
The windows can still be operated using the buttons several minutes after the ignition has been switched off, provided that the driver door and
front passenger door are not opened. If the vehicle key is removed from the ignition lock and the driver door is opened, all electric windows can
be opened or closed by operating and holding the corresponding window button in the driver door. After a few seconds, convenience
opening/closing is started  → Convenience opening and closing   .
Electric windows – functions
First read and observe the introductory information and safety warnings →Introduction 
One-touch opening and closing
One-touch opening and closing makes it possible to fully open and close the windows. The individual buttons do not have to be held down to do
this.
For one-touch closing: pull the button for the appropriate window up briefly into the second position.

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Seat heating
Fig. 47 In upper part of centre console: buttons for the front seat heating
First read and observe the introductory information and safety warnings →Introduction 
The seat cushions on the front seats can be heated electrically when the ignition is switched on. In some versions, the backrests may also be
heated.
Do not switch on the seat heating if one of the following conditions applies:
The seat is not in use.
The seat is fitted with a protective cover.
A child seat is installed on the seat.
The seat cushion is damp or wet.
The interior or exterior temperature is above 25°C (77°F).
FunctionAction
Switching onPress the  button. The seat heating is switched on at maximum level and all indicator
lamps in the button are lit up  → Fig. 47 .
Adjusting the heating outputPress the button repeatedly until the desired heating level is set.
Switching off
Press the button until the indicator lamps in the button go out.
OR: switch off the ignition.
If the second temperature level has been switched on for more than 15 minutes, it will automatically switch to the first temperature level. Only one
indicator lamp will be lit up.
Anyone experiencing reduced sensitivity to pain or temperature due to medication, paralysis or chronic illness (e.g. diabetes) could sustain
burns on the back, buttocks and legs when using the seat heating. These burns may take a long time to heal or may never heal fully. Please
consult a doctor to determine your own level of health.
Anyone experiencing reduced sensitivity to pain or temperature should never use the seat heating.
WARNING

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Fig. 48 Warning lamp in the instrument cluster
First read and observe the introductory information and safety warnings →Introduction 
Lights up
or flashes
Possible causeAction
The driver seat belt and, if the front passenger seat is
occupied, the front passenger seat belt are not fastened.Fasten seat belts.
OR: there are objects on the front passenger seat.Remove objects from the front passenger seat and stow them
safely.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few
seconds.
A signal tone will be given for a few seconds if the seat belts are not fastened as the car pulls off and reaches a speed of more than
approximately 25 km/h (15 mph), or if the seat belts are unfastened while the vehicle is in motion. The warning lamp  → Fig. 48  will also flash.
When the ignition is switched on, the warning lamp will not go out until the driver and front passenger fasten their seat belts.
Frontal collisions and the laws of physics
Fig. 49 Unbelted occupants in a vehicle heading for a brick wall
Incorrectly fastened or unfastened seat belts increase the risk of severe or fatal injuries. Seat belts will only offer the optimum level of protection
when they are fastened and used properly.
WARNING

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Belt tension limiter
The belt tension limiter reduces the pressure exerted by the seat belt on the body during an accident.
All safety requirements must be observed when the vehicle or components of the system are scrapped. Qualified workshops are familiar
with these requirements  → Service and disposal of belt tensioners   .
Service and disposal of belt tensioners
First read and observe the introductory information and safety warnings →Introduction 
Seat belts may become damaged during any work on the belt tensioners or while removing or refitting any vehicle parts in conjunction with any
other repair work. This damage will not always be noticeable. The consequence may be that the belt tensioners could function incorrectly, or not
function at all, in the event of an accident.
Regulations must be observed to ensure that the effectiveness of the belt tensioner is not reduced and that removed parts do not cause any
injuries or environmental pollution. Qualified workshops are familiar with these requirements.
 The airbag modules and belt tensioners may contain perchlorate. Please comply with legislation regarding disposal.
 Introduction
This chapter contains information on the following subjects:
 → Types of front passenger front airbag system  
 → Indicator lamps  
 → Description and function of the airbags  
 → Front airbags  
 → Switching the front passenger front airbag on and off manually using the key-operated switch  
 → Side airbags  
 → Combined curtain and side airbags  
 → Curtain airbags  
The vehicle is equipped with a front airbag for the driver and front passenger. The front airbags can provide front seat occupants with additional
chest and head protection if the seat, seat belts, head restraints and, in the case of the driver, steering wheel are adjusted and used correctly.
Airbags are meant only for additional protection. The airbags are not a substitute for seat belts. Seat belts must always be worn, even when the
front seats are equipped with front airbags.
Additional information and warnings:
Driving tips  → Driving tips  
The risk of severe or fatal injuries may be increased if the seat belts, automatic belt retractors and belt tensioners are not used correctly, or if
they are repaired by a non-professional. As a result, the belt tensioners may not be triggered when they should, or they may be triggered
unexpectedly.
Any repairs, adjustments or removal and refitting of parts in the belt tensioners or seat belts should always be carried out by a qualified
workshop and never by yourself  → Accessories, modifications, repairs and renewal of parts   .
Belt tensioners and automatic belt retractors cannot be repaired. They must be replaced.
WARNING
Airbag system

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Types of front passenger front airbag system
First read and observe the introductory information and safety warnings →Introduction 
Volkswagen offers two different front airbag systems for front passengers:
AB
Features of the front passenger front airbag that can only
be switched off by a qualified workshop.
Features of the front passenger front airbag that can be
switched off manually using the key-operated switch
 → Switching the front passenger front airbag on and off manually using
the key-operated switch   .
Name: airbag system.Name: airbag system with front passenger front airbag
deactivation.
– Indicator lamp  in the instrument cluster.– Indicator lamp  in the instrument cluster.
– Front passenger front airbag in the dash panel.– Indicator lamp in top area of the centre console  
.PASSENGER AIR BAG.
 – Key-operated switch in the stowage compartment in the dash panel
on the front passenger side.
 – Front passenger front airbag in the dash panel.
Indicator lamps
Fine dust or steam may be released when the airbags trigger. This is normal and does not mean that there is a fire in the vehicle.
The fine dust can cause irritation to the skin and eye membranes and cause breathing difficulties, particularly for people suffering from
asthma or people who have (had) other respiratory problems. To help reduce breathing difficulties, get out of the vehicle or open the
windows or doors for more fresh air.
If you come into contact with the dust, you should wash your hands and face with a mild soap and water before eating.
Do not let the dust get into your eyes or into open wounds.
If dust has entered your eyes, rinse them with water.
WARNING
Cleaning agents that contain solvents cause the surface of the airbag modules to become porous. In an accident that triggers the airbag, loose
plastic parts can cause serious injury.
Never clean the dash panel or the airbag covers with cleansers that contain solvents.
WARNING

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Fig. 59 In the upper section of the centre console: indicator lamp for disabled front passenger front airbag
First read and observe the introductory information and safety warnings →Introduction 
Lit upLocationPossible causeAction
Instrument clusterFault in airbag and belt tensioner system.Go to a qualified workshop to have the system
checked immediately.
Upper section of the centre
console
Fault in the airbag system.Go to a qualified workshop to have the system
checked immediately.
Front passenger front airbag switched off.Check whether the airbag should stay switched
off.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few
seconds.
If the indicator lamp PASSENGER AIRBAG in the upper part centre console is not continuously lit or if it lights up together with the
indicator lamp in the instrument cluster when the front passenger front airbag is switched off, there may be a fault in the airbag system  →
 .
Description and function of the airbags
First read and observe the introductory information and safety warnings →Introduction 
The airbags can protect vehicle occupants during frontal and side collisions by reducing their movement in the direction of the collision.
When an airbag is triggered, it is inflated by a gas generator. This causes the airbag covers to break, and the airbags inflate forcefully to cover
If there is a fault in the airbag system, the airbag may not trigger correctly, may not trigger at all or may trigger unexpectedly. This can cause
severe or fatal injuries.
The airbag system should be checked by a qualified workshop as soon as possible.
Never fit a child seat to the front passenger seat or remove a child seat that is already fitted. The front passenger front airbag may trigger
during an accident in spite of the fault.
WARNING
To avoid damage to your vehicle, always observe the indicator lamps and associated warning texts.
NOTICE

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their deployment zones within milliseconds. Once a vehicle occupant wearing a seat belt starts to sink into the inflated airbag, the gas inside the
airbag starts to escape to cushion the occupant and slow down their movement. This can reduce the risk of severe and fatal injuries. A triggered
airbag will not always prevent other injuries from occurring, such as swelling, bruising, burning and grazing.
Airbags provide no protection for the arms or lower body.
The most important factors for triggering the airbag are the type of accident, the angle of impact, the vehicle speed and the type of object with
which the vehicle collides. Therefore, visible damage to the vehicle does not always mean that the airbag should have been triggered.
Whether or not the airbag triggers is determined by the vehicle deceleration rate caused by the collision and registered by the electronic control
unit. If this rate is below the reference value programmed into the control unit, the airbags will not be triggered, even though the vehicle may be
badly damaged as a result of the collision. Vehicle damage, repair costs or even the lack of vehicle damage in an accident do not necessarily
give an indication of whether an airbag should inflate or not. It is not possible to define a range of vehicle speeds and reference values, since the
circumstances will vary considerably between one collision and another. It is therefore impossible to cover every possible kind and angle of
impact that would trigger the airbags. Important factors in the triggering of the airbag include the nature (hard or soft) of the object that the vehicle
hits, the angle of impact, and the vehicle speed.
Airbags only serve as a supplement to the three-point seat belt in some accident situations when the vehicle braking is sufficient to trigger the
airbags. Airbags can only be triggered once and only in certain situations. The seat belts are always there to provide protection in situations in
which the airbags are not triggered or have already been triggered. For example, if the vehicle collides with a further vehicle following the initial
collision, or is hit by another vehicle.
The airbag system is part of the vehicle's overall passive safety concept. The airbag system can only work effectively when the occupants are
wearing their seat belts correctly and have assumed a proper sitting position  → Adjusting the seat position   .
Components of the vehicle safety concept
The following vehicle safety equipment makes up the vehicle's safety concept to reduce the risk of severe and fatal injuries. Some of this
equipment may not be fitted in your particular vehicle. It may not be available at all in some countries.
Optimised seat belts for all seats.
Belt tensioners for driver and front passenger.
Belt tension limiter for the driver, front passenger and, if applicable, for the rear outer seats.
Belt height adjuster for the front seats.
Warning lamp .
Front airbags for driver and front passenger.
Combined curtain and side airbags for the driver and front passenger.
Curtain airbags on the right and left.
Airbag indicator lamp .
PASSENGER AIR BAG    Indicator lamp in top area of the centre console.
Control units and sensors.
Height-adjustable head restraints optimised for rear impact.
Adjustable steering column.
If fitted, ISOFIX anchor points for child seats on the rear outer seats.
If applicable, securing points for the top tether for child seats.
Situations when the front, side, head or combined curtain and side airbags will not be triggered:
If the ignition is switched off during a collision.

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Fold the key bit of the vehicle key all the way out  → Vehicle key set   .
Insert the open key bit into the key switch in the stowage compartment  → Fig. 62  to the second point of resistance. Around three quarters of
the key bit should be inserted in the key switch at this point  → .
Turn the vehicle key, without applying force, to the position.
Remove the vehicle key from the key switch  →  and fold the key bit away.
Close the stowage compartment on the front passenger side.
When the ignition is switched on, the indicator lamp PASSENGER AIRBAG will light up steadily in the upper section of the centre
console  → Indicator lamps   .
Enabling the front passenger front airbag
Switch off the ignition.
Open the stowage compartment on the front passenger side.
Fold the key bit of the vehicle key all the way out  → Vehicle key set   .
Insert the open key bit into the key switch in the stowage compartment  → Fig. 62  to the second point of resistance. Around three quarters of
the key bit should be inserted in the key switch at this point  → .
Turn the vehicle key, without applying force, to the position.
Remove the vehicle key from the key switch  →  and fold the key bit away.
Close the stowage compartment on the front passenger side.
Check that the PASSENGER AIRBAG    indicator lamp in the upper section of the centre console does not light up when the
ignition is switched on  → Indicator lamps   .
Ensuring that the front passenger front airbag has been deactivated
The only sure sign that the front passenger front airbag has been deactivated is when the PASSENGER AIRBAG indicator lamp is
displayed in the upper section of the centre console (   lights up yellow steadily)  → Indicator lamps   .
If the indicator lamp PASSENGER AIR BAG  in the upper section of the centre console is not lit up steadily, or if it lights up at the
same time as indicator lamp in the instrument cluster, do not attach any child restraint system to the front passenger seat for safety reasons.
The front passenger front airbag may trigger during an accident.
Do not leave the vehicle key in the key switch while driving.
Strong vibration may cause the vehicle key to turn in the key switch, which could cause the front passenger front airbag to be activated.
Untimely inflation of the front passenger front airbag could lead to serious or fatal injuries.
WARNING