lock VOLKSWAGEN T-ROC 2019 Owners Manual

Pulled vehicle (rear)
Ensure that the ignition is switched on so that the steering wheel is not locked and so that you can
indicate, sound the horn and operate the wipers if necessary.
the
ignition is switched on and the vehicle is rolling. Otherwise you must press the brake pedal with
significantly more force and also use more effort for steering.

-rope is always taut.
ox in neutral or select the selector lever position N.
Fitting the rear towing eye

Fig. 178 On the right-hand side of the rear bumper: removing the cover.

Fig. 179 On the right-hand side of the rear bumper: screwed-in towing eye.
First read and observe the introductoryinformation and safety warnings
The towing eye must always be kept in the vehicle.
In vehicles with a factory-fitted towing bracket, there is no mounting for the screw-in towing eye
behind the cover. To tow, swivel out or fit and use the ball head Trailer towing

Notes on tow-starting and towing
Fitting the rear towing eye
Vehicle toolkit
area of the cover Fig. 178in the direction of the arrow to release the cover.

Fig. 179and tighten as far as it will go
Use a suitable object to screw the towing eye fully and securely into the mounting.
clockwise.
-clockwise.

compartment.

NOTICE
urely into the mounting. Otherwise, the
towing eye can be torn out of the mounting when the vehicle is being tow-started or towed.
-fitted towing bracket must be towed only using tow bars that are specially
designed for fitting to a ball coupling. If you use an unsuitable tow bar, the ball coupling and the
vehicle could be damaged. You should use a tow rope instead.
Fitting the front towing eye

Fig. 180 In the front bumper on the right: removing the cover.

Fig. 181 In the front bumper on the right: screwing in the towing eye.
First read and observe the introductoryinformation and safety warnings
The towing eye must always be kept in the vehicle.
The towing eye is screwed into a mounting behind a cover on the right of the front bumper
Fig. 180
Comply with the notes on towing Notes on tow-starting and towing
Fitting the front towing eye
Vehicle toolkit
e cover Fig. 180(arrow) to release the cover.
Fig. 180(arrow) to release the cover.

ting Fig. 181and tighten as far as it will go
Use a suitable object to screw the towing eye fully and securely into the mounting.
-clockwise.
spective recess and press in until it engages.
compartment.

NOTICE
The towing eye must always be screwed fully and securely into the mounting. Otherwise, the towing
eye can be torn out of the mounting when the vehicle is being tow-started or towed.
Checking and refilling
In the engine compartment
Safety notes for working in the engine compartment

ot work on the engine and in
the engine compartment unless you are familiar with the task, aware of the general safety
procedures and have the correct equipment, service fluids and suitable tools. Serious injuries can be
caused by carrying out work incorrectly
workshop if you are uncertain. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Always park the vehicle on a level and stable surface before carrying out any work in the engine
compartment.

WARNING
Unintentional vehicle movements during service work can cause serious injury.
underneath the vehicle while the wheels are on the ground, the vehicle must be on a level surface,
the wheels chocked, and the vehicle key removed from the ignition lock as required.
vehicle. The vehicle jack is not sufficient for this task and can fail, which can lead to serious injuries.


WARNING
The engine compartment of any motor vehicle is a dangerous area. Serious injuries can be sustained
here.
st care and attention must be paid when carrying out any work and you must follow the
general safety rules. Never take any risks.
carry it out. If you are uncertain of what to do, the work should be carried out by a qualified
workshop. Serious injuries can result from work that has not been carried out properly.
steam or hot coolant can cause serious burns. Always wait until you can no longer see or hear steam
or coolant coming from the engine compartment.

urn the skin.

P or move the gear
lever to the neutral position.
and remove the vehicle key from the ignition lock.

expansion tank when the engine is hot. Coolant may spray out and cause serious burns and other
injuries.
-clockwise while exerting
gentle downward pressure on the cap.
face, hands and arms from hot coolant or steam with a large, thick cloth.
spilt service fluids can start a fire.

WARNING
High voltages in the electrical system can cause electric shocks, burns, serious injuries and death!
-volt battery could explode.
started, never touch the electrical cables in the ignition system.

WARNING
There are rotating components in the engine compartment that can cause serious injury.

rotor blades can result in serious injuries. The fan is temperature-controlled and can start
automatically, even when the ignition has been switched off or the vehicle key has been removed
from the ignition lock.
e engine is started or with the engine running, there is an
additional, potentially fatal safety risk from the rotating parts, such as the poly V-belt, alternator,
radiator fan, and from the high-voltage ignition system. Always be particularly careful.
Always ensure that no body parts, jewellery, ties, loose items of clothing or long hair can be
caught up in rotating engine components. Before starting work, remove any jewellery and ties, tie
up long hair and pull clothes in tightly to avoid them getting caught on engine parts.
could move, even if the electronic parking brake is applied.
s and tools, in the engine
compartment. Any forgotten items can cause malfunctions, engine damage and fires.

WARNING

operation of the engine, start fires and lead to severe injuries.


WARNING
Service fluids and some materials in the engine compartment are highly flammable and can cause
fires and serious injuries!
ty of the engine compartment.

injuries.
tem or the electrical
system:
-volt vehicle battery. Ensure that the vehicle is unlocked when the 12-
volt vehicle battery is disconnected as otherwise the anti-theft alarm will be activated.
of heating systems, water heaters or any other open flames.


NOTICE
When filling or changing service fluids, please ensure that the correct service fluids are filled through
the correct openings. The use of incorrect service fluids could result in serious malfunctions and
engine damage.

Service fluids that leak from the vehicle are harmful to the environment. For this reason, you should
regularly check the ground underneath your vehicle. If there are spots of oil or other fluids on the
ground, the vehicle should be inspected by a qualified workshop. Any spilt service fluids must be
disposed of properly.
Preparing the vehicle for working in the engine compartment
Checklist
The following steps should always be carried out in the specified order before working in the engine
compartment

Park the vehicle on a level and stable surface.

Fig. 184 On the instrument cluster display: the bonnet is open or has not been closed properly.
A symbol in the instrument cluster display Fig. 184indicates if the bonnet is open or is not closed
properly.
Do not drive on! If necessary, lift the bonnet and then close it again.
This symbol is also visible when the ignition is switched off and will go out a few seconds after the
vehicle has been locked when all doors are closed.

WARNING
Failure to observe warnings can cause your vehicle to break down in traffic, which can lead to
accidents and serious injuries.
ver ignore any warnings.


The symbol can differ depending on the version of the instrument cluster.
Service fluids and consumables
All service fluids and consumables, e.g. tyres, coolant and vehicle batteries, are being constantly
developed. The same applies to toothed belts, engine oils and spark plugs for combustion engines,
for example. For this reason, service fluids and consumables should be replaced at a qualified
workshop. Volkswagen dealerships always have the latest information about any changes.

WARNING
Unsuitable service fluids and consumables, and the incorrect use of these fluids and consumables,
can cause accidents, serious injuries, burns or poisoning.
e kept in their original sealed container.

original containers as
people finding these containers could drink them.
es.

-ventilated
area.
r or other volatile fluids for vehicle care.
These substances are toxic and highly flammable. They could cause fires and explosions.

NOTICE
this can result in serious malfunctions and engine damage.
-on parts in front of the air intake reduce the cooling effect of the
coolant. The engine may overheat at high ambient temperatures and high engine loads.

Leaking service fluids can pollute the environment. Spilt service fluids must be collected in suitable
containers and disposed of properly and with respect for the environment.
Washer fluid

Fig. 185 In the engine compartment: cap on the washer fluid reservoir.
The washer fluid level should be checked regularly and topped up as necessary.
A strainer is located in the neck of the washer fluid reservoir. The strainer keeps large dirt particles
away from the windscreen washer jets when refilling. The strainer should be removed for only
cleaning. If the strainer is damaged or is not present when refilling, dirt particles can enter the
system and block the washer jets.
In the engine compartment
on the cap Fig. 185

peratures, add a special anti-freeze agent so that the fluid cannot freeze
The windscreen washer fluid reservoir has a capacity of about 3.0 litres, according to the vehicle
equipment.

WARNING
Never mix coolant additive or other unsuitable additives into the washer fluid. These may leave an
oily film on the screen, restricting the field of vision.

-freeze agent should be added to the washer fluid if necessary.

NOTICE
cause the ingredients to flocculate and block the washer jets.
rrect service fluids are filled through the
correct openings. The use of incorrect service fluids could result in serious malfunctions and engine
damage.
Engine oil
Introduction
This chapter contains information on the followingsubjects:
Engine oil standards
Changing engine oil
Engine oil consumption
Checking the engine oil level and refilling the engine oil
Troubleshooting
The engine oils are not only tailored to the requirements of engines and exhaust gas treatment
systems, but also to fuel quality. Due to the way in which a combustion engine works, engine oil
always comes into contact with combustion residues and fuel, which has corresponding effects on
the ageing process of the oil. The correct engine oil is important for the function and service life of
the engine. A special multigrade high-lubricity oil has been filled at the factory and this can normally
be used as an all-season oil.

latest information about any changes. Volkswagen therefore recommends having engine oil changes
done by a Volkswagen dealership.
Information for warning and indicator lamps lit up can be found in the troubleshooting at the end of
the chapter Troubleshooting

WARNING
Incorrect handling of engine oil can cause serious burns and other injuries.


original container. This also applies to used oil until it is
disposed of.
may then drink the engine oil.
skin. Skin that has been in contact with engine oil
should be washed thoroughly with water and soap.
allow the engine to cool down.

Leaking or spilt engine oil can pollute the environment. Spilt service fluids must be collected and
then disposed of properly and in an environmentally responsible way.
Engine oil standards
First read and observe the introductoryinformation and safety warnings
If possible, use only Volkswagen-approved engine oil
flexible oil change service, use only approved flexible service engine oil that complies with the
corresponding VW standard.
Since the quality of fuels can vary greatly between individual markets, this must be taken into
account when selecting the correct engine oil.
The use of engine oils compliant with the VW 504 00, VW 507 00 and VW 508 00 specifications
requires a fuel quality compliant with EN 228 (petrol) and EN 590 (diesel), or fuel of an equivalent
quality. Engine oils compliant with VW 504 00, VW 507 00 and VW 508 00 are therefore unsuitable
for use in a large number of markets.
If the engine has been filled with engine oil in accordance with the standards W 502 00, VW 504 00
and VW 507 00, a sticker with the relevant information will be located on the lock carrier in the
engine compartment. Observe this information!