VOLKSWAGEN T-ROC 2019 Owners Manual

1.4 bar (20 psi/140 kPa) and higher:
Useful information about wheels and tyres
80 km/h (50 mph).


WARNING
Driving with a tyre that cannot be sealed is dangerous and can cause accidents and serious injuries.
bar (19 psi/130 kPa) or lower.

Maintenance
Service
Service work and digital service schedule
The vehicle data attached to the inside cover of this owner's manual help ensure that you can have
the correct Volkswagen Genuine Parts

advisor will note these on the order.


The LongLife mobility guarantee is valid until the next inspection is due. Documentation takes place
at every due inspection.
The type and scope of service work may differ from vehicle to vehicle. Information on specific work
for your vehicle can be requested from a qualified workshop.

WARNING
Inadequate servicing, no servicing at all, or failure to adhere to service intervals can result in
breakdowns, accidents and serious injury.


NOTICE
Volkswagen is not responsible for any vehicle damage caused by inadequate service work or the lack
of part availability.

Regular servicing of your vehicle not only maintains its value, it also ensures that your vehicle
remains roadworthy and in working order. You should therefore have your vehicle serviced
according to the Volkswagen guidelines.
Fixed service or flexible service

Fig. 210 Vehicle data sticker with PR number for the relevant service (illustration).

in the display of the instrument cluster serves as a reminder for the due date of the next service
event.
Your vehicle will receive either the fixed service or flexible service for the oil change service,
depending on the vehicle equipment, the engine type and the operating conditions.
How do I know which type of service my vehicle needs?
Fig. 210(arrow) Technical data

Service eventa) PR No. Service type Service interval
Oil change service QI1 Fixed Every 5,000 km or 1 yearb).
QI2 Every 7,500 km or 1 yearb).
QI3 Every 10,000 km or 1 yearb).
QI4 Every 15,000 km or 1 yearb).
QI6 Flexible According to service interval display.
Inspection According to service interval display.
Observe the information on engine oil specifications according to VW standards Engine oil
Features of the flexible service
With the flexible service, you only need to have an oil change service carried out if your vehicle
requires one. Individual operating conditions and personal driving style are taken into account in
order to determine this point in time. An important part of the flexible service is the use of LongLife
engine oil instead of conventional oil.
Observe the information on engine oil specifications according to VW standards Engine oil
If you do not wish to have the flexible service, you can opt for the fixed service instead. However, a
fixed service can affect your service costs. Your service advisor will be pleased to help.
Service interval display
Scheduled services at Volkswagen are displayed in the service interval display in the instrument
cluster Service interval displayor in the Vehicle settings menu in the Infotainment system
Vehicle settings menues that include
an oil change or inspection. When an individual service is due, additional work that is due can also be
carried out, e.g. changing brake fluid and spark plugs.
a) Information is stated for vehicles used under normal operating conditions.
b) Whichever comes first.

The specified service intervals and scope of service are always for vehicles used under normal
operating conditions.
If the vehicle is operated under severe conditions, some work will have to be performed before the
next service or at shorter intervals than those specified.
Severe operating conditions are, for example:



th high levels of dust,



This applies particularly to the following components (according to equipment):

Care allergen filter




The service advisor at your qualified workshop will be pleased to advise you on whether your vehicle
requires more frequent work between the normal service intervals due to the conditions under
which it is used.

WARNING
Inadequate servicing, no servicing at all, or failure to adhere to service intervals may result in
breakdowns, accidents or serious injury.
Have service work carried out by an authorised Volkswagen dealership or workshop.

NOTICE
Volkswagen is not responsible for any vehicle damage caused by inadequate service work or the lack
of part availability.

The scope of service includes all maintenance work that is necessary in order to keep your vehicle
roadworthy (depending on the operating conditions and vehicle equipment, e.g. engine, gearbox or
service fluids). The maintenance work is divided into inspection work and servicing work. You can
find out what work is required in detail for your vehicle:



Inspection work
Electrics
-volt vehicle battery: check and replace if necessary.




Engine/gearbox


tem: check.
-belt: check.



Running gear



heck.

heck.
Body









Servicing work
In addition to the inspection work (depending on the operating conditions and vehicle equipment,
e.g. engine, gearbox or service fluids), further servicing work must be performed on your vehicle.
The work is dependent on either time and/or mileage.

Care allergen filter: change.


It is also possible to have servicing work carried out in between the scheduled service events
Fixed service or flexible service
The scope of service is subject to change for technical reasons (continuous further development of
components). Your Volkswagen dealership or qualified workshop always has the latest information
about any changes.
Vehicle care
Notes on vehicle care
Regular, expert care helps to maintain your vehicle.
The longer contamination or dirt is left on the surface of vehicle components and upholstery fabrics,
the more difficult it can become to clean and treat them. Extended exposure may mean that it is no
longer possible to remove contamination or dirt.
Volkswagen recommend using Genuine care products that have been matched to your vehicle.1)
Consult a qualified workshop if you have any specific questions or if vehicle parts are not listed.

WARNING
Incorrect care and cleaning of vehicle components can impair the safety features of the vehicle and
cause serious injury.
be cleaned according to the manufacturer's instructions.

airbag modules.
ms against parts with sharp edges, e.g. when cleaning the insides of the
wheel housings.

WARNING
If the windows are covered in dirt, condensation, or ice, visibility will be reduced and the risk of
accidents and severe injuries will increase. This could impair the safety equipment of the vehicle.

-repellent window coating agents. In unfavourable
conditions, such coatings can cause increased dazzle.

ARNING
Care products may be toxic and hazardous. Unsuitable care products and incorrect application of
care products can cause accidents, severe injuries, burns or poisoning.

facturer's instructions.

-ventilated rooms so that you do not breathe in any toxic
vapours.
e fluids for vehicle care.
These substances are toxic and highly inflammable.

NOTICE
Soiling with aggressive and solvent-based ingredients can cause irreparable damage to the vehicle
equipment, even if left for only a short time, e.g. on seat padding or trim parts.


1) Suitable accessories are available from your Volkswagen dealership. Follow the application
instructions on the packaging.
Washing the vehicle
Thoroughly wash the underside of the vehicle on a regular basis to remove road salt or sea water
residue.
Automatic car washes
Always observe all the car wash operator's specifications, particularly if your vehicle has add-on
parts
ar washes without brushes.

Information on
Operating the wiper leverand the rain/light sensor before using
the car wash.


High-pressure cleaner

pressure cleaner. Never use rotating nozzles


-pressure cleaner.
cm away from the side windows and
other vehicle components.

yres,
rubber hoses, insulation materials or any other sensitive components, e.g. door locks.
brief periods of time.
Hand wash
As a rule, a hand wash is a gentle method to clean your vehicle. However, there are also some things
to note for this

g brush using only light pressure.
Start with the roof and work from the top to the bottom.


Use a shampoo for very stubborn dirt only.
Waxing
Waxing protects the paintwork. At the latest when water no longer clearly forms small drops and
runs off the paintwork when the vehicle is clean, reapply the protection to the vehicle using a quality
preservative wax.
Even if a preservative wax is applied regularly in the automatic car wash, Volkswagen recommends
protecting the vehicle paintwork at least twice a year using Volkswagen Genuine hard wax (-
000 096 317 -).
Polishing
Polishing is only necessary if the paint has lost its shine, and the gloss cannot be brought back by
applying wax.
Matt-painted vehicle parts must not be polished in order to avoid producing a shine

WARNING

be
increased as the brake discs and pads will be wet, or possibly iced up in winter.
-ice the brakes by performing careful braking manoeuvres. Do not endanger any other
road users when doing this.

NOTICE
Serious vehicle damage can be caused if the vehicle is not washed correctly.


could freeze up.

NOTICE
Painted parts and surfaces with a matt finish, unpainted plastic parts, headlight lenses and tail light
clusters can be damaged if the vehicle is not washed correctly.

-painted vehicle only in a textile car wash.
-painted surfaces with hot wax.
-painted surfaces.

Wash the vehicle only in specially designated washing areas. This prevents any waste water
contaminated with oil from entering the sewerage system.
Caring for and cleaning the vehicle exterior

Fig. 211 Between the engine compartment and the windscreen: plenum chamber (illustration).