VOLKSWAGEN T-ROC 2019 Owners Manual

Fig. 212 At the rear of the vehicle: rear view camera system in the Volkswagen badge or in the
number plate light (illustration).
The following overview contains recommendations for cleaning and care of individual vehicle
components
Windows, glass surfaces:
Remove wax residue, e.g. from care products, using the Volkswagen Genuine cleaning cloth -
000 096 166 A - or a suitable glass cleaner.
Use a hand brush to remove snow and ice. If you use a plastic scraper, move it in one direction only.
Use the Volkswagen Genuine de-icing agent (- 000 096 322 -) to remove ice.
Wiper blades:Wiper blades
Paint:
Always treat surfaces carefully in order to prevent damage to the paint coat. Use a clean, soft cloth
and a mild soap solution1) or cleaning clay to remove any light dirt immediately, e.g. deposits, insect
residue, or cosmetics.
Repair minor paint damage with a touch-up pen. Refer to the vehicle data sticker for the paint code
Technical data

n deposits with a soap solution. Then remove any deposits with
cleaning clay.

Volkswagen Genuine hard wax (- 000 096 317 -).
cleaning to remove dirt and dust.
Plenum chamber, engine compartment:
Remove leaves and other loose objects with a vacuum cleaner or by hand Fig. 211
of the engine compartment should always be performed by a qualified workshop
Water that has entered the plenum chamber via a manual process (e.g. from a high-pressure
cleaner) can cause considerable damage to the vehicle.

nsors, camera lenses:
clean the area in front of the sensors or camera with a soft cloth and solvent-free cleaning agent.
Observe the installation locations Vehicle overviews


camera lens.
Clean sensitive surfaces on the rain/light sensor and the camera window on the windscreen in the
same way as windows and glass surfaces (depending on vehicle equipment).
Remove snow with a hand brush. Do not use warm or hot water. Use the Volkswagen Genuine de-
icing agent (- 000 096 322 -) to remove ice.
Decorative films, protective films:
Remove soiling as for paint. Always use Volkswagen Genuine plastic cleaner (- 000 096 314 -) for
matt decorative films.
Treat the vehicle with liquid hard wax every three months after washing and removing dust. Use
only clean, soft microfibre cloths to apply it. Do not use hot wax, even in car washes.

Trim parts, trim strips, exhaust pipes made of chrome, aluminium or stainless steel:
Clean only using a clean, soft cloth and a mild soap solution2) in a dust-free environment.
Chrome parts can be protected using Volkswagen Genuine hard wax (- 000 096 317 -).
Anodised surfaces: do not use chrome cleaning products.
Headlights, tail light clusters:
Use a soft sponge soaked with a mild soap solution2). Do not use any cleaning agents that contain
alcohol or solvents.
nium care product (-
000 096 319 D -).
Wheels:
Remove dirt and gritting salt deposits with plenty of water.
Alloy wheels: treat dirty aluminium wheels with Volkswagen Genuine wheel rim cleaner (-
000 096 304 -). Volkswagen recommends treating the wheel rims with Volkswagen Genuine hard
wax (- 000 096 317 -) every three months.
-up pen. Go to a qualified
workshop if necessary.
- 000 096 304 -).
Door lock cylinders:

-icing agent (- 000 096 322 -) for de-icing. Do
not use door lock de-icer containing grease solvents.

WARNING
The engine compartment of any motor vehicle is a hazardous area. All work in the engine
compartment carries the risk of injury, scalding, accidents and fire.
and safety precautions Safety notes for working in the engine compartment


NOTICE
Incorrect cleaning and care can cause vehicle damage.

tools.

NOTICE
The drainage channels for the plenum chamber may get blocked by leaves and dirt. Water that does
not drain away could get into the vehicle interior.


The durability and colourfastness of decorative and protective films can be affected by
environmental influences such as direct sunlight, moisture, air pollution, stone impact etc.
Decorative films may show signs of use or ageing after about one to three years, protective films
after about two to three years. In very hot climates, decorative films may start to fade within a year
and protective films within two years.
1) null
2) Mild soap solution: a maximum of two tablespoons neutral soap diluted in one litre of water.
Vehicle interior care and cleaning
The following overview contains recommendations for cleaning and care of individual vehicle
components
Windows:
Clean with a glass cleaning agent and then wipe dry using a clean chamois cloth or a lint-free cloth.

Remove any dirt with Volkswagen Genuine interior cleaning agent (- 000 096 301 -). Never treat
materials with leather care agents, solvents, wax polish, shoe cream, stain removers or similar
substances.
icles adhering to surfaces: remove with a vacuum cleaner on a regular basis so that the
material is not permanently damaged by abrasion.
- 000 096 301 -). Dab off
dissolved grease and colour particles with an absorbent cloth and then treat with water if necessary.
-
000 096 301 -) and use a mild soap solution1) if necessary.
Natural leather:
Remove fresh soiling with a cotton cloth and mild soap solution1). Do not allow fluids to seep into
the seams.
Treat any dried stains with Volkswagen Genuine leather cleaner (- 000 096 323 -).
Regularly and each time after having finished cleaning, apply care cream with light protection and
impregnating properties. Use a special coloured leather cream if necessary. If the vehicle is parked
outdoors for long periods, you should cover the leather to protect it from direct sunlight.
Never treat leather with solvents, wax polish, shoe cream, stain removers or similar.
-based soiling, e.g. oil: remove fresh stains with an absorbent cloth.
leather cleaner (- 000 096 323 -).
Plastic parts:
Use a soft, moist cloth.
If stubborn soiling cannot be removed with mild soap solution1), use a solvent-free plastic cleaning
agent if necessary, e.g. Volkswagen Genuine plastic cleaner (- 000 096 314 -).
Trim parts, trim strips made of chrome, aluminium or stainless steel:
Clean using a clean, soft cloth and a mild soap solution1) in a dust-free environment.
Anodised surfaces: do not use chrome cleaning products.
Controls:
Remove coarse dirt and other dirt that is difficult to reach using a soft brush. Then use a clean, soft
cloth and a mild soap solution1). Do not allow liquids to enter the controls.
Displays:
Use a Volkswagen Genuine cleaning cloth (- 000 096 166 A -) with a little water, a suitable glass
cleaner or LCD cleaner. Do not clean displays with a dry cloth.

Clean with a soft, lint-free cloth and plenty of water. Treat with Volkswagen Genuine rubber care
agent (- 000 096 310 -) on a regular basis.
Seat belts:
Carefully pull the seat belt right out and leave it out
Clean the seat belt with a mild soap solution. Leave the belt fabric to dry completely and then allow
it to roll up.
Wooden trims:
Clean with a soft cloth and some mild soap solution1).
Cleaning upholstery fabrics
If clothing that is not sufficiently colour-fast, e.g. denim, leaves stains on the seat cushion, this is not
a defect in the cover fabric. The seat padding may contain components for the airbag system and
electrical connections. Seat padding that is damaged, incorrectly cleaned or treated, or that
becomes wet, may cause damage to the vehicle electrical system or cause a fault in the airbag
system
Depending on the equipment, seat cushions with seat heating feature electrical components and
connectors that may be damaged in the event of incorrect cleaning or treatment
result in damage to other parts of the vehicle electrics.
-pressure cleaners, steam cleaners or cold spray.
n the seat heating to dry the seats.




WARNING
Incorrect cleaning can cause damage to the seat belts, the belt anchorages and the belt retractor.



belt buckles against the ingress of liquids and foreign bodies.


NOTICE

nges etc. under any circumstances.

1) Mild soap solution: a maximum of two tablespoons neutral soap diluted in one litre of water.
Accessories, modifications, repairs and renewal of parts
Accessories and replacement parts
Volkswagen recommends that you seek advice from a Volkswagen dealership before purchasing
accessories, replacement parts or servicing materials, e.g. if the vehicle is to be retrofitted with
accessories or if parts need to be replaced. Volkswagen dealerships can recommend accessories,
replacement parts and service fluids suitable for your requirements. They can also provide
information regarding official regulations.
Volkswagen recommends that you use only approved Volkswagen accessories and Volkswagen
Genuine Parts

tions
and/or work performed incorrectly.
The Volkswagen dealership is not responsible for damage caused by technical modifications and/or
work performed incorrectly. Such damage is not covered by the Volkswagen guarantee.
Volkswagen recommends that all repairs and technical modifications be performed by an authorised
Volkswagen workshop using Volkswagen Genuine Parts

s and cameras must not be covered by stickers, additional
headlights, trim frames for number plates or similar.
Repairs and structural modifications should therefore be carried out only by a qualified workshop.
Volkswagen recommends using a Volkswagen dealership for this purpose.
-ups in the area around the sensors may impair the function of the
system in question.
vehicle only with the original Volkswagen badge.
Engine and transmission guard
An engine and transmission guard can reduce the risk of damage to the vehicle's underbody and
sump, for example when driving over kerbs, drive entrances or unsurfaced roads.
Volkswagen recommends that you have this equipment retrofitted by your Volkswagen dealership.

WARNING
Incorrectly performed repairs and modifications can cause malfunctions and damage to the vehicle
and impair the effectiveness of the driver assist systems. This can result in accidents and severe
injuries.


WARNING
Unsuitable spare parts and accessories, incorrectly carried out work, modifications and repairs can
lead to damage to the vehicle and cause accidents and serious injuries.
Volkswagen Genuine Parts

specifications
Modifications and repairs to the front bumper, doors, front seats, headliner or the bodywork should
be carried out only by a qualified workshop. Airbag system components and sensors might be fitted
on these vehicle components.
If you work on the airbag system or remove and install parts of the system when performing other
repair work, parts of the airbag system may be damaged. The consequence may be that, in the event
of an accident, the airbag inflates incorrectly or does not inflate at all.
Regulations must be observed to ensure that the effectiveness of the airbags is not reduced and that
removed parts do not cause any injuries or environmental pollution. Qualified workshops are
familiar with these regulations.
Any modifications to the vehicle's suspension could prevent the airbag system from working
properly during a collision. For example, using wheel rim/tyre combinations that have not been
approved by Volkswagen, lowering the suspension or making modifications to the suspension rate
including work on the springs, struts and shock absorbers etc., could change the forces that are
measured by the airbag sensors and sent to the electronic control unit. Some changes to the
suspension could cause the forces measured by the sensors to increase, for example. This can lead
to the airbag system being triggered in collision scenarios where it normally would not be triggered if
modifications to the suspension had not been made. Other modifications can cause the forces
measured by the sensors to decrease, therefore preventing the airbag system from being triggered
when it should have been.

WARNING
Incorrect repairs and modifications can cause malfunctions and damage to the vehicle and impair
the effectiveness of the airbag system. This can result in accidents and serious or even fatal injuries.


en taken from end-of-life
vehicles in your vehicle.

WARNING
Modifications to the vehicle's suspension, including the use of unsuitable tyre/rim combinations, can
cause the airbag system to function differently and increase the risk of serious or fatal injuries in the
event of an accident.
the original factory-fitted components.
en.
Mobile reception in the vehicle

If a mobile phone or two-way radio is used without being connected to the external aerial, the
electromagnetic radiation will not be optimally directed to the outside of the vehicle. Increased
levels of radiation in the vehicle interior can occur in particular in the event of poor reception, e.g. in
rural areas. This can pose a health risk
With some equipment levels, a suitable mobile phone interface may be used to connect the mobile
telephone to the external aerial Infotainment system,. The connection quality is improved
and the range is increased.
Using the telephone
Many countries require a hands-free system to be used when using a telephone inside the vehicle,
e.g. via a Bluetooth