VOLKSWAGEN T-ROC 2021 Owner´s Manual

Driving down hills
The steeper the gradient, the lower the gear you will need. Lower gears increase the braking effect
of the engine. Never allow the vehicle to roll down mountains or hills in the neutral position N.
Reduce your speed.
Push the selector lever from position D/S to the right into the Tiptronic gate ⇒ Changing gear using
Tiptronic .
Tap the selector lever to the rear to change down gear.
OR: shift down a gear using the paddles on the steering wheel ⇒ Changing gear using Tiptronic .
Stopping and pulling away on an uphill gradient
The steeper the uphill gradient, the lower the gear you will need.
If you wish to stop the vehicle or pull away when driving uphill, you should use the Auto Hold
function ⇒ Electronic parking brake .
When you stop the vehicle on an uphill gradient with a selected position, the vehicle must always be
prevented from rolling by depressing the brake pedal or by applying the electronic parking brake. Do
not release the brake pedal or switch off the electronic parking brake until you are about to pull
away.
Coasting with DSG® dual clutch gearbox
In coasting mode, the momentum of the vehicle can be used to save fuel in conjunction with an
anticipatory driving style. The engine no longer brakes the vehicle – the vehicle can roll for a longer
distance. The function is available only in the selector lever position D and at speeds of
approximately 40 – 130 km/h (25 mph – 80 mph).
Initiating coasting
Select the Eco driving profile in the driving profile selection menu ⇒ Driving profile selection and
4MOTION Active Control .
Take your foot off the accelerator. The engine will be disengaged and run at idling speed. The vehicle
rolls without the braking effect of the engine.
If the speed falls below 130 km/h (80 mph).
Depress the accelerator briefly.
Cancelling coasting mode
Depress the brake pedal forcefully.
OR: depress the accelerator or brake pedal briefly.
OR: pull a paddle towards the steering wheel.
OR: press the selector lever to the Tiptronic position.
OR: change the driving profile from Eco.

Kickdown function
The kickdown function enables maximum acceleration in the selector lever position D/S or in the
Tiptronic position.
If the accelerator is depressed fully, the gearbox will automatically shift to a lower gear, depending
on the speed and engine speed. This will make use of the full vehicle acceleration.
With the kickdown function, the gearbox does not shift up to the next gear until the engine reaches
the maximum engine speed for the gear.
When the Eco driving profile is selected in vehicles with driving profile selection ⇒ Driving profile
selection and 4MOTION Active Control  and the accelerator is depressed fully beyond the pressure
point, the engine output is automatically regulated to ensure maximum vehicle acceleration.

WARNING
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This can
cause you to lose control of the vehicle, which can lead to accidents and serious injuries.
Always adjust your driving style in accordance with the flow of traffic.
Use the kickdown function or fast acceleration only if visibility, weather, road and traffic conditions
permit, and if other road users are not put at risk due to the acceleration and the driving style.
Please note that the driven wheels could start to spin and the vehicle could skid if the TCS is
switched off and especially if the road is slippery.

WARNING
Never let the brakes rub too often and for too long or operate the brake pedal too often or for too
long. Constant braking will cause the brakes to overheat. This will considerably reduce the braking
power, significantly increase the braking distance and could cause the brake system to fail
completely.

NOTICE
Never let the brakes rub by applying light pressure when it is not necessary. This will increase levels
of wear.
Troubleshooting

Fig. 108 Removing the cover of the gearshift gate and manually releasing the selector lever lock.

Fig. 109 Unlocking the selector lever lock manually.
Engine does not start
The indicator lamp lights up green.
Brake pedal was not depressed, e.g. when trying to engage another position with the selector lever.
To select a position, press the brake pedal ⇒ Notes on driving .
Also see Electronic parking brake ⇒ Electronic parking brake .
Driving off is prevented by the lock button
The indicator lamp flashes green.
The lock button in the selector lever is not engaged.
Engage the selector lever lock.
Driving off is prevented by the selector lever lock
The indicator lamp flashes green. An information text is additionally displayed.
In rare cases, the selector lever lock may not engage in vehicles with a DSG® dual clutch gearbox.
The drive is then deactivated to prevent the vehicle from accidentally pulling away.
Depress the foot brake and then release it again.

Distance from vehicle ahead too close
The warning lamp lights up red.
Brake request by ACC ⇒ Adaptive Cruise Control (ACC) .
The brake pedal was not depressed or not fully depressed.
Brake immediately.
Gearbox overheated
The indicator lamp lights up yellow.
A signal tone may also be given. A text message may also be shown on the instrument cluster
display.
The DSG® dual clutch gearbox can become too hot, for example, if the vehicle pulls off regularly,
during long periods at crawling speed, or in stop-and-go traffic.
Do not drive on!
Allow the gearbox to cool down in selector lever position P⇒ .
Do not drive on if the indicator lamp does not go out.
Seek expert assistance. Failure to do so could result in considerable damage to the gearbox.
Releasing the selector lever lock manually
If the power fails in the vehicle (for example if the 12-volt vehicle battery is flat) and the vehicle has
to be towed, the selector lever lock must be released manually. Seek expert assistance for this.
The manual release mechanism is located under the cover of the gearshift gate.
Removing the cover of the gearshift gate:
Switch on the electronic parking brake. If the electronic parking brake cannot be switched on, the
vehicle will have to be prevented from rolling away using other means.
Switch off the ignition.
Carefully pull the cover upwards in the area around the selector lever gaiter with connected
electrical wiring ⇒ Fig. 108 .
Pull the cover up and over the selector lever ⇒ .
Depending on the vehicle equipment, there are two possible manual release mechanism variants.
Releasing the selector lever lock manually:
Using the flat blade of the screwdriver from the vehicle toolkit, carefully push the release lever in the
direction of the arrow and keep it in this position ⇒ Fig. 108 .
Press the lock button on the front of the selector lever and move the selector lever into position N.

After manual unlocking, carefully press the cover into the centre console while ensuring that the
electrical wires are positioned correctly.
Using the flat blade of the screwdriver from the vehicle toolkit, carefully push the release lever in the
direction of the arrow and keep it in this position ⇒ Fig. 109 .
Press the lock button on the front of the selector lever and move the selector lever into position N.
After manual unlocking, carefully press the cover into the centre console while ensuring that the
electrical wires are positioned correctly.
Emergency programme
There is a fault in the system if all the displays on the instrument cluster for the selector lever
positions have a light background. The DSG® dual clutch gearbox is running in an emergency
programme. The vehicle can still be driven in the emergency programme, but only at reduced speed
and not in all gears.
In vehicles with a DSG® dual clutch gearbox, you may no longer be able to select reverse gear.
In all cases, you should have the DSG® dual clutch gearbox checked by a qualified workshop
immediately.
Vehicle does not move even though position is engaged
If the vehicle will not move in the required direction, the system may have selected the position
incorrectly.
Depress the brake pedal and reselect the position.
If the vehicle still does not move in the required direction, there is a system fault. Seek expert
assistance and have the system checked.

WARNING
Never move the selector lever out of the position P if the electronic parking brake is not switched on.
Otherwise the vehicle could move unexpectedly if it is stopped on an uphill or downhill gradient,
which could lead to accidents and serious injuries.

NOTICE
If the vehicle rolls for an extended period or at high speed with the engine switched off and the
selector lever in the position N, the DSG® dual clutch gearbox will be damaged, e.g. when being
towed.

NOTICE
If the display indicates that the gearbox is overheating for the first time, the vehicle must either be
parked safely or driven faster than 20 km/h (12 mph).

If the text message and signal tone are repeated approximately every 10 seconds, park the vehicle
safely as soon as possible and switch the engine off. Allow the gearbox to cool down.
Do not drive on until the signal tone stops in order to avoid damage to the gearbox. You should not
pull away or drive the vehicle at very low speeds while the gearbox is overheated.
Downhill speed control
The downhill speed control system helps when braking and travelling downhill in vehicles with a
DSG® dual clutch gearbox ⇒ . The downhill speed control uses the braking power of the engine.
The DSG® dual clutch gearbox selects the best gear depending on the steepness of the gradient and
the current speed. The selector lever must be in position D/S. The downhill speed control is not
active in Tiptronic mode.
As the downhill speed control can shift down only as far as third gear, it may be necessary to activate
the Tiptronic mode when driving down particularly steep inclines. When in Tiptronic mode, select
second or first gear manually in order to make use of the braking effect of the engine and to relieve
the load on the brakes.
The start/stop system is automatically deactivated as long as downhill speed control is active.
Activating downhill speed control automatically:
If the downhill gradient is greater than approximately 6%.
AND: if the selector lever is in position D/S.
In addition, if the cruise control system or Adaptive Cruise Control (ACC) is switched off: if the
vehicle speed is less than approximately 80 km/h (50 mph) or the brake pedal is depressed.
In addition, if the cruise control system or Adaptive Cruise Control (ACC) is active: if the stored speed
is exceeded.
Deactivating downhill speed control automatically:
If the downhill gradient becomes less steep.
OR: if the gearbox shifts up a gear because the engine speed is higher than approximately 4,500 rpm.
Or additionally if the cruise control system or Adaptive Cruise Control (ACC) is active: if the stored
speed can be maintained.

WARNING
The intelligent downhill speed control technology cannot overcome the laws of physics, and
functions only within the limits of the system. Never let the extra convenience afforded by pull-away
assist systems tempt you into taking any safety risks when driving.
Unintentional vehicle movements can cause serious injury.
The downhill speed control cannot replace the full concentration of the driver.
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions.

The downhill speed control cannot hold the vehicle on the gradient in all situations or brake it
sufficiently on all slopes going downhill (e.g. if the ground is slippery or icy).

WARNING
Always be prepared to brake the vehicle. Accidents and injuries could occur if you are not prepared
to brake.
The downhill speed control is only a support function and may not be able to brake the vehicle
sufficiently in all situations when driving downhill.
The vehicle may become faster despite the downhill speed control being in operation.
Steering
Information on steering
The steering should be locked every time you leave the vehicle to make it more difficult for the
vehicle to be stolen.
The steering
The power steering is not hydraulic, but is an electromechanical system. The advantage of this
steering system is that no hydraulic hoses, hydraulic oil, pumps, filter or other parts are required.
The electromechanical system reduces fuel consumption. A hydraulic system requires constant oil
pressure in the system, whereas an electromechanical steering system only needs an energy supply
while steering.
In vehicles with driving profile selection, the selected driving profile can affect the behaviour of the
power steering ⇒ Driving profile selection and 4MOTION Active Control .
Electronic steering column lock in vehicles with a starter button
The steering column will be locked if the driver door is opened when the ignition is switched off. For
this, the vehicle should be stationary and, if necessary, the gear selector lever should be in position
P.
If the ignition is not switched off until after the driver door is opened, the electronic steering column
will only be locked when the vehicle is locked using the sensor in the door handle or the vehicle key.
Mechanical steering column lock (steering lock) in vehicles with an ignition lock
The steering column is locked if the vehicle key is removed from the ignition lock when the vehicle is
stationary. Turn the steering wheel slightly until the steering lock audibly engages.
Insert the vehicle key into the ignition lock to unlock the steering lock. Turn the steering wheel
slightly to relieve the load on the steering lock mechanism. Hold the steering wheel in this position
and turn the ignition on.
Electromechanical steering

The steering assistance provided by the electromechanical steering system automatically adjusts to
the vehicle speed, steering wheel torque and steering wheel angle. The electromechanical steering
functions only when the engine is running.
You will need considerably more strength than normal to steer the vehicle if the power steering is
reduced or has failed completely.
Counter steering assistance
Counter steering assistance provides the driver with steering assistance in critical driving situations.
Additional steering forces assist the driver when counter steering ⇒ .
Progressive steering
Depending on the vehicle equipment level, progressive steering can adjust the steering response in a
driving situation. Progressive steering functions only when the engine is running.
In urban traffic, less steering input is required when parking, manoeuvring, or turning sharply.
When driving on country roads or on the motorway, the progressive steering provides a more
sporty, direct steering response, and a dynamic feel.

WARNING
If the power steering is not working, the steering wheel is difficult to turn, which makes it difficult to
steer the vehicle.
Depending on the vehicle equipment level, the power steering functions only when the engine is
running.
Never allow the vehicle to roll if the engine is switched off.
Never remove the vehicle key from the ignition if the vehicle is in motion. The steering column lock
may be activated and it will no longer be possible to steer the vehicle.

WARNING
In conjunction with the ESC, counter steering assistance provides the driver with assistance when
steering in critical driving situations. The driver must steer the vehicle at all times. Counter steering
assistance does not steer the vehicle.

NOTICE
When the vehicle is towed, the ignition must be switched on to prevent the steering wheel from
locking, and so that the turn signals, horn, wipers and window washer system can be used.
Troubleshooting
Steering requires increased force

The indicator lamp lights up yellow.
The steering should be checked by a qualified workshop as soon as possible.
If the yellow warning lamp remains off after the engine has been restarted and you have driven a
short distance, you do not need to consult a qualified workshop.
Fault in steering
The indicator lamp lights up yellow.
The 12-volt vehicle battery was disconnected.
Drive a short distance at a speed of 15 – 20 km/h (9 – 12 mph).
If the yellow warning lamp is still lit after the engine has been restarted, have the steering checked
by a qualified workshop immediately.
Fault in steering
The indicator lamp flashes yellow.
Turn the steering wheel back and forth.
Switch the ignition off and then on again.
Observe the messages on the instrument cluster display.
Do not continue your journey if the indicator lamp still flashes when the ignition is switched on.
Seek expert assistance.
Steering column is not unlocked or locked
The indicator lamp flashes yellow.
Follow any messages that are on the instrument cluster display.
Switch the ignition off and then on again.
Do not continue your journey if the steering column remains locked when the ignition is switched
on.
Seek expert assistance.
Steering requires increased force
The warning lamp lights up red.
The electromechanical steering has failed.
Do not drive on!
Seek expert assistance.
Driving profile selection and 4MOTION Active Control

Introduction
This chapter contains information on the followingsubjects:
⇒ Setting a driving profile 
⇒ Individually adapting a driving profile 
⇒ Troubleshooting 
By selecting different driving profiles, the driver can adapt the characteristics of the vehicle systems
to the current driving situation, the desired ride comfort and an economical driving style. The
adaptable vehicle systems include the running gear, engine management system or the air
conditioning system.
Different driving profiles can be selected depending on the vehicle equipment level. The effect on
the vehicle setup in the individual driving profiles varies according to the vehicle equipment.
The Comfort driving profile is available only for vehicles with adaptive chassis control (DCC).
The setting options available depend on the type of drive. Vehicles with front-wheel drive have
onroad driving profiles, while vehicles with all-wheel drive have additional offroad driving profiles
⇒ Setting a driving profile .
The driving profile can be changed when the vehicle is stationary or while driving ⇒ . After
selecting a driving profile, the vehicle settings (excluding engine settings) are switched to the new
driving profile immediately. When traffic conditions allow, briefly take your foot off the accelerator
to activate the newly selected driving profile for the engine also.

WARNING
Selecting a driving profile while the vehicle is in motion can distract you from the road and cause
accidents.

Some settings can be stored in the user accounts of the personalisation function and therefore
change automatically when the user account changes ⇒ Personalisation .
Setting a driving profile

Fig. 110 In the lower section of the centre console: driving profile selection button.