Windows VOLKSWAGEN T-ROC 2021 Owner´s Manual

The cooling system cannot be switched on or its function is restricted
The cooling system functions only when the engine is running and at ambient temperatures above
+3°C (+38°F).
The cooling system is switched off when the engine is very warm.
Switch on the blower.
Check the fuse of the air conditioning system ⇒ Fuses in the dash panel .
Change the dust and pollen filter ⇒ Service .
If the fault persists, seek expert assistance.
The heating and fresh air system cannot be switched on or its function is restricted
The heating and defrost function are more effective when the engine is warm.
If the fault persists, seek expert assistance.
Condensation on the windows
Keep the air intake in front of the windscreen free of ice, snow or leaves in order to improve heating
and cooling performance ⇒ Vehicle care .
Do not cover the air vents in the rear of the luggage compartment to allow air to flow through the
vehicle from the front to the rear.
Press the button or turn the rotary knob to position in order to switch on the defrost
function ⇒ .
The wrong unit of temperature is set
Change the unit of temperature for all temperature displays in the vehicle using the Infotainment
system ⇒ Infotainment system controls and displays .
Change the unit of temperature in the instrument cluster menu ⇒ Instrument cluster .
Water under the vehicle
If the humidity and temperature outside the vehicle are high, condensation can drip off the
evaporator of the cooling system and form a pool underneath the vehicle. This is normal and does
not indicate a leak!
If the outside humidity is high and the outside temperature low, condensation may evaporate when
the auxiliary heater is running ⇒ Auxiliary heater and ventilation . If this is the case, steam may
appear underneath the vehicle. This is not a sign that the vehicle is damaged.

WARNING
Poor visibility through all windows increases the risk of collisions and accidents, which can cause
serious injuries.

Always ensure that all windows are free of ice, snow and mist to ensure good visibility.
Maximum heat output and the fastest possible defrosting of the windows are possible only when
the engine is running. Do not start your journey until you have good visibility.
To help ensure good visibility, make sure that you use the air conditioning system and the rear
window heating correctly.
Auxiliary heater and ventilation
Introduction
This chapter contains information on the followingsubjects:
⇒ Switching the auxiliary heater and ventilation on and off 
⇒ Programming the auxiliary heater and ventilation 
⇒ Remote control 
The auxiliary heater and ventilation system can be used to heat the vehicle interior in the winter and
ventilate it in the summer. It is able to clear ice, condensation and a thin layer of snow from the
windscreen. The auxiliary heater is supplied with fuel from the vehicle fuel tank and can be operated
when the vehicle is stationary with the ignition switched off. The auxiliary ventilation system is
powered by the 12-volt vehicle battery.
Auxiliary heater exhaust system
The emissions generated by the auxiliary heater are discharged via an exhaust pipe underneath the
vehicle. The exhaust pipe must not be blocked by snow, mud or other objects.

WARNING
Among other things, the emissions from the auxiliary heater contain carbon monoxide, which is an
odourless and colourless poisonous gas. Carbon monoxide can cause people to lose consciousness. It
can also cause death.
Never switch on the auxiliary heater when the vehicle is in unventilated or closed rooms nor let the
auxiliary heater run in unventilated or closed rooms.
Never program the auxiliary heater so that it is switched on and runs in unventilated or closed
rooms.

WARNING
Parts of the auxiliary heater exhaust system become very hot. This can cause fires.
Park the vehicle so that no part of the exhaust system can come into contact with any inflammable
material underneath the vehicle, e.g. dry grass.

The alternator is driven by the engine and generates electrical power for convenience consumers
such as the air conditioning system, windscreen heating and ventilation. Saving electrical energy is
easy, e.g.:
Open the windows and doors before driving at high outside temperatures and drive for a short
distance with a window open. Only then switch the air conditioning system on.
Switch the convenience consumers off as soon as they have served their purpose.

WARNING
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic
conditions.

Inform yourself about other ways of protecting the environment. Think Blue. is the global
Volkswagen trademark for sustainability and environmental compatibility.

Your Volkswagen dealership can provide you with further information on maintenance and energy-
efficient replacement parts, e.g. new tyres.
Think Blue. Trainer.
The Think Blue. Trainer analyses and visualises your driving style and helps you to drive more
economically.

Fig. 98 In the Infotainment system: Think Blue. Trainer.
Key to ⇒ Fig. 98 :

Blue Score:
The higher the displayed value on a scale from 0 to 100, the more efficient your driving style. A blue
border symbolises an efficient and constant driving style. A grey border indicates an inefficient
driving style.

Avoid any abrupt or sudden driving and braking manoeuvres as this could cause the open boot lid to
move unpredictably.
Any objects protruding from the luggage compartment must be marked to ensure that they are
visible to other road users. Comply with legal regulations.
If items protrude out of the luggage compartment, never use the boot lid to wedge them into place
or hold them in position.
If you have to drive with the boot lid open, you must remove any carriers and the loads attached to
them from the boot lid.

WARNING
Poisonous exhaust fumes could enter the vehicle interior when the boot lid is open. This could result
in loss of consciousness, carbon monoxide poisoning, serious injury and accidents.
You should always drive with the boot lid closed in order to prevent poisonous exhaust fumes from
entering the vehicle.
If exceptional circumstances require you to drive with an open boot lid, you must do the following to
reduce the amount of poisonous exhaust fumes that could enter into the vehicle:
Close all windows and the glass roof.
Switch off the air recirculation mode of the heating and fresh air system or air conditioning system.
Open all vents in the dash panel.
Switch the blower for the heating and fresh air system or for the air conditioning system to the
highest setting.

NOTICE
The vehicle height, and possibly the length, are different when the boot lid is open.
Driving through water
Please follow these points in order to prevent damage to your vehicle when driving through water,
for example on flooded streets:
Check how deep the water is before driving through it. The water may be no higher than the lower
edge of the body ⇒ .
Do not drive faster than walking speed.
Never stop the vehicle, reverse or switch off the engine while in water.
Oncoming vehicles will create waves that could increase the water level for your vehicle to such an
extent that it is not safe to drive through the water.
Always deactivate the start/stop system manually when driving through water ⇒ Start/stop system .

When all the following conditions are fulfilled at the same time, the vehicle ignition will be switched
off automatically when engine stop is active when the vehicle is stationary:
The driver seat belt has been unfastened.
No pedals are depressed.
The driver door is opened.
If the ignition is deactivated automatically while the dipped beam headlights are switched on,
the side lights remain switched on and lit for approximately 30 minutes.
The side lights can be switched off manually or will go off when the vehicle is locked.
Engine restart function
If no valid vehicle key is detected in the vehicle interior once the engine has been switched off, the
engine can be restarted within approximately five seconds. A corresponding message appears on the
instrument cluster display.
After this time, the engine cannot be re-started without a valid vehicle key in the vehicle interior.

WARNING
Unintentional vehicle movements can cause serious injury.
Do not depress the brake or clutch pedal when the ignition is switched on as the engine will start
immediately.

WARNING
Improper or unsupervised use of the vehicle keys can cause accidents or serious injuries.
Always take all vehicle keys with you every time you leave the vehicle. Children or unauthorised
persons could lock the vehicle, start the engine, switch on the ignition or operate electrical
equipment such as the electric windows.

Before leaving the vehicle, always switch off the ignition manually and observe any information
shown on the instrument cluster display.

Leaving the vehicle stationary for long periods with the ignition switched on can discharge the 12-
volt vehicle battery so that the engine can no longer be started.
Starting the engine

Never leave the vehicle unattended with the engine running, particularly if a gear or driving position
has been selected. The vehicle could move suddenly or something unexpected may happen that may
cause damage, fire and serious injuries.
Never use a start booster. Start boosters could explode and cause the engine to suddenly run at high
revs.

WARNING
Never leave the engine running if you leave the vehicle unattended, particularly if a gear or position
has been selected. The vehicle could move suddenly or something unexpected may happen that may
cause damage, fire or serious injuries.

WARNING
Start boosters could explode or cause the engine to suddenly run at high revs.
Never use a start booster.

NOTICE
The starter and the engine can be damaged if you attempt to start the engine while the vehicle is in
motion or if the engine is started again immediately after it has been switched off.
When the engine is cold, avoid high engine speeds, driving at full throttle and overloading the
engine.
Do not push start or tow start the vehicle. Unburnt fuel could damage the catalytic converter.

NOTICE
If the engine does not start, never use the starter with a gear selected and the vehicle key in the
ignition lock in position ⇒ Fig. 99②  for driving or tow-starting, e.g. when the fuel tank is empty.
This could cause damage to the starter.
Fill up with fuel if necessary ⇒ Fuel types and refuelling  or jump start the vehicle ⇒ Jump starting .
If the engine does not start, seek expert assistance.

Do not warm up the engine by running it while the vehicle is stationary. Instead, pull off as soon as
there is good visibility through the windows. This helps the engine reach operating temperature
faster and reduces emissions.

Any rain entering the vehicle when the windows or glass roof are open can soak the interior
equipment and cause damage to the vehicle. Always keep the windows and glass roof closed when
driving offroad.
Explanation of some technical terms

Fig. 113 Illustration: angle of gradient.

Fig. 114 Illustration: tilt angle.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Centre of gravityThe centre of gravity of a vehicle influences its propensity to roll over. The vehicle
has greater ground clearance for offroad driving, and thus a higher centre of gravity than a normal
vehicle. The high centre of gravity means that there is a greater danger of roll-over when driving.
Always remember this fact when driving and follow the safety tips and warnings given in this
owner's manual.Ground clearanceThis is the vertical distance between the ground and the lowest
item on the vehicle underbody.Angle of gradientThe number of metres in height gained over a
distance of 100 m is given as a percentage or degree ⇒ Fig. 113 . Indication of gradient that the
vehicle can drive up under its own power. This depends on aspects such as the road surface and
engine power.Tilt angleMaximum angle at which the vehicle may be driven across a slope without
the vehicle tipping over (determined by centre of gravity) ⇒ Fig. 114 .Breakover angleMaximum
permitted angle given in degrees that a vehicle driven at low speed can clear a ramp without the
underbody of the vehicle scraping the ramp.Ramp angleCrossover from the horizontal level surface
to an uphill gradient, or from a downhill gradient back to the level surface. Angle up to which the
vehicle bottoms with the underbody on the ramp edge.Fall lineThis is the vertical drop
route.ArticulationThe articulation capability of the vehicle when driving over objects with just one
side of the vehicle.
Checklist before driving offroad
First read and observe the introductoryinformation and safety warnings⇒Introduction 

If you make a mistake when rocking free the vehicle, it can sink deeper and you will need assistance
to free the vehicle.
When you cannot move forwards
Carefully dig out all the wheels and check that no other parts of the vehicle are stuck in the sand.
Select reverse gear.
Reverse in your own tracks with gentle use of the accelerator.
If this does not help, place brushwood, foot mats or sacking directly in front of the wheels to
increase grip ⇒ .
Rocking the vehicle free
Never allow the wheels to spin for long periods as this will cause the vehicle to sink deeper ⇒ .
Switch off TCS ⇒ Brake support systems .
Position the steering wheel so that it is facing straight ahead.
Reverse until the point where the wheels just start to spin.
Immediately select first gear and drive forwards until the wheels start to spin again.
Repeat driving back and forth until you have enough momentum to free yourself.
Switch the TCS on after the rocking free procedure is completed ⇒ Brake support systems .
Use the Offroad driving profile.

WARNING
No one must stand either in front or behind the vehicle, particularly if you are attempting to free a
stuck vehicle.
Spinning wheels can propel stones, brushwood, pieces of wood or other objects that are in front or
behind the wheels at enormous speed and cause potentially fatal injury.
People standing in front of or behind the vehicle could be run over if the stuck vehicle starts to move
suddenly.
After offroad driving
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Checklist

Clean the turn signals, lighting system, the number plate and all windows.

System fault
Clean the radar sensors or remove stickers or accessories from the radar sensors, mirrors and
bumper ⇒ Caring for and cleaning the vehicle exterior .
Check whether any damage is visible.
The system is not responding as expected
The radar sensors are dirty. The sensor visibility may be impaired by dirt and snow or also residue
from cleaning agents or coatings ⇒ Caring for and cleaning the vehicle exterior .
The prerequisites for system operation must be met ⇒ System limits .
The radar sensors are covered by water.
The vehicle is damaged in the area of the radar sensors, e.g. caused by parking collisions.
The detection ranges of the radar sensors are blocked by add-on parts, e.g. bicycle carriers.
Changes have been made to the paintwork in the area of the radar sensors or structural
modifications have been made, e.g. on the vehicle front end or the running gear.
Only Volkswagen-approved vehicle paints may be used on the rear bumper. Other vehicle paints can
restrict the function of the system or cause faults.
Tinting foils have been retrofitted on the side windows.
Parking and manoeuvring
Parking
Stopping and parking the vehicle
The actions should be carried out only in the given order:
Stop the vehicle on a suitable surface ⇒ .
Depress and hold the brake pedal until the engine has stopped.
Switch on the electronic parking brake ⇒ Electronic parking brake . The electronic parking brake is
switched on when the indicator lamp in the button ⇒ Fig. 125  lights up yellow and the indicator
lamp in the instrument cluster display lights up red.
On vehicles with a manual gearbox, either fully depress or disengage the clutch.
With an automatic gearbox, move the selector lever to position P.
Switch off the engine and take your foot off the brake pedal.
Turn the steering wheel slightly if necessary to engage the steering lock mechanism.
With a manual gearbox, select first gear for flat ground and uphill gradients, or reverse gear for
downhill gradients, and then release the clutch.
Please ensure that all occupants, in particular children, leave the vehicle.

Before adjusting the seats, always ensure that there is no cigarette lighter on or near the moveable
parts of the seat.
Before closing stowage areas or compartments always ensure that there is no lighter in the way.
Never stow lighters in stowage areas or compartments or on other surfaces in the vehicle. Cigarette
lighters may self-ignite as a result of high surface temperatures, particularly in summer.

NOTICE
The heating elements in the rear window can be destroyed by objects rubbing against them.
Do not stow any temperature-sensitive objects, food or medicines inside the vehicle. Hot and cold
temperatures could damage them or render them unusable.
Objects stored in the vehicle that are made from transparent materials, such as glasses, magnifying
glasses or transparent suction cups on the windows, can concentrate the sun's rays and thus cause
damage to the vehicle.

Always ensure that the ventilation openings between the rear window and the stowage area are
uncovered to allow stale air to escape from the vehicle.
Stowage compartment on the front passenger side

Fig. 135 On the front passenger side: open stowage compartment.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Key to ⇒ Fig. 135 :
Media drives for the Infotainment system, card readers ⇒BookletInfotainment system,.
Mounting for glasses compartment.
Opening and closing the stowage compartment