VOLKSWAGEN T-ROC 2021 Owner´s Manual

Engine oils are constantly being developed and improved. Volkswagen dealerships always have the
latest information about any changes. Volkswagen therefore recommends having engine oil changes
done by a Volkswagen dealership.
Information for warning and indicator lamps lit up can be found in the troubleshooting at the end of
the chapter ⇒ Troubleshooting .

WARNING
Incorrect handling of engine oil can cause serious burns and other injuries.


original container. This also applies to used oil until it is
disposed of.
may then drink the engine oil.
skin. Skin that has been in contact with engine oil
should be washed thoroughly with water and soap.
allow the engine to cool down.

Leaking or spilt engine oil can pollute the environment. Spilt service fluids must be collected and
then disposed of properly and in an environmentally responsible way.
Engine oil standards
First read and observe the introductoryinformation and safety warnings⇒Introduction 
If possible, use only Volkswagen-approved engine oil ⇒ . To comply with the requirements of the
flexible oil change service, use only approved flexible service engine oil that complies with the
corresponding VW standard.
Since the quality of fuels can vary greatly between individual markets, this must be taken into
account when selecting the correct engine oil.
The use of engine oils compliant with the VW 504 00, VW 507 00 and VW 508 00 specifications
requires a fuel quality compliant with EN 228 (petrol) and EN 590 (diesel), or fuel of an equivalent
quality. Engine oils compliant with VW 504 00, VW 507 00 and VW 508 00 are therefore unsuitable
for use in a large number of markets.
If the engine has been filled with engine oil in accordance with the standards W 502 00, VW 504 00
and VW 507 00, a sticker with the relevant information will be located on the lock carrier in the
engine compartment. Observe this information!

Service identification
You can check whether your vehicle is equipped for the Flexible Service QI6 (Longlife) or Fixed
Service QI1, QI2, QI3, QI4, QI7 (dependent on time or mileage) in the vehicle data ⇒ Technical data 
or on the inside cover of this owner's manual.
Permitted engine oil standards
Petrol engineswith particulate filter1)
Flexible ServiceVW 508 00 or alternatively VW 504 002)Fixed ServiceVW 502 00
Petrol engineswithout particulate filter
Flexible ServiceVW 508 00 or alternatively VW 504 00Fixed ServiceVW 502 00
Diesel engineswith particulate filter1)
Flexible ServiceVW 507 00Fixed ServiceVW 507 00
Diesel engineswithout particulate filter
Flexible ServiceVW 507 00Fixed ServiceVW 505 01
Volkswagen recommends engine oils.

NOTICE
additives is not covered by the warranty.
Using other engine oils can cause engine damage.
d engine oils are not
available. To avoid damaging the engine, a maximum quantity of 0.5 litres of the following engine oil
may be used only once until the next oil change:
SN (API SM).
ards ACEA C3 or API CJ-4.
1) Check with a qualified workshop if you are unsure whether your vehicle is equipped with a
particulate filter. Volkswagen recommends using a Volkswagen dealership for this purpose.
2) Using VW 504 00 instead of VW 508 00 may cause the vehicle's emissions values to increase
slightly.
Changing engine oil
First read and observe the introductoryinformation and safety warnings⇒Introduction 

The engine oil must be changed on a regular basis. Always observe the service intervals applicable to
your vehicle ⇒ Service .
The engine oil and filter change should be carried out by a qualified workshop due to the special
tools and knowledge required, this also applies to the disposal of used oil. Volkswagen recommends
using a Volkswagen dealership for this purpose.
More details on the service intervals can be found in the chapter on service ⇒ Service .
Additives in the engine oil can cause new engine oil to discolour quickly. This is normal and does not
mean that the engine oil should be changed more frequently.

WARNING
If, in exceptional cases, you have to carry out an oil change yourself, please observe the following:


al when removing the oil drain plug with your fingers to help prevent oil
from running down your arm.
engine filling quantity.
l in empty food containers, bottles or any other non-original containers as
people finding these containers may not know that they contain engine oil.


Before changing the engine oil, first find out where old oil can be disposed of properly near you.

Used oil must be disposed of in accordance with regulations governing the protection of the
environment. Never dispose of used oil in locations such as gardens, woods, sewerage systems, on
streets and roads, or in rivers and waterways.
Engine oil consumption
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Engine oil consumption can vary from engine to engine and can change during the service life of an
engine.
The vehicle may consume up to 1.0 litre of engine oil per 2,000 km, depending on your driving style
and the conditions in which the car is used. In new vehicles, consumption may be higher for the first
5,000 km. The engine oil level must therefore be checked at regular intervals, preferably each time
the vehicle is refuelled and before long journeys.

When the engine is working hard, the engine oil level should be kept within the upper permissible
area ⇒ Fig. 186  Ⓒ, for instance during extended motorway journeys in summer, when towing a
trailer ⇒ Trailer towing , or when climbing mountain passes.
Checking the engine oil level and refilling the engine oil

Fig. 186 Engine oil level markings on the oil dipstick (variants).

Fig. 187 In the engine compartment: engine oil filler cap (illustration).
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Key to ⇒ Fig. 186 :
Engine oil level too high – observe the messages on the instrument cluster display or contact a
qualified workshop, if necessary.
Do not fill engine oil.
Engine oil level OK.
Engine oil level too low – fill engine oil.
Checklist
Carry out the steps in the specified order ⇒ :

With the engine at operating temperature, park the vehicle on a level surface to ensure that the
engine oil reading is correct.

Switch off the engine and wait a few minutes for the engine oil to flow back into the sump.

Open the bonnet In the engine compartment.

Identify the engine oil filler cap and oil dipstick. The engine oil filler opening can be recognised by
the symbol on the cap and the oil dipstick has a coloured handle. If you cannot find the cap and
dipstick, please contact a qualified workshop.

Pull the dipstick out of the guide tube and wipe it off with a clean cloth.

Insert the oil dipstick into the guide tube again as far as it will go. If there is a marking on the upper
end of the oil dipstick, this marking must fit into the corresponding groove at the top end of the
guide tube upon insertion.
Ⓐ Engine oil
level too high. Observe any messages that are shown on the instrument cluster display or contact a
qualified workshop . Ⓑ Do not fill any engine oil . Continue with step 16. Ⓒ Engine oil level OK.
Engine oil can, e.g. in the case of high engine loads , be filled up to the upper limit of this range.
Continue with step 8 or 16. Ⓓ Engine oil level is too low. Engine oil must be filled. Continue with
step 8.

After reading off the oil level, push the oil dipstick back into the guide tube as far as it will go.

Unscrew the cap of the engine oil filler opening .

Using only the engine oil approved by Volkswagen expressly for this engine, fill oil gradually in small
amounts (no more than 0.5 l).

In order to avoid overfilling, wait for approximately one minute after each refill step to allow the
engine oil to flow into the sump up to the marking on the engine oil dipstick.

Read the engine oil level from the dipstick again before refilling with a further small quantity of
engine oil. Never overfill engine oil .

After refilling, the engine oil level should be in the middle of area Ⓒ. It should not be above Ⓒ, in
area Ⓑ, and must not be in area Ⓐ .

If too much engine oil has been added unintentionally and the engine oil level is in area Ⓐ, do not
start the engine. Inform a qualified workshop and seek expert assistance if necessary.

Close the engine oil filler opening with the cap after filling.

Insert the oil dipstick into the guide tube as far as it will go. If there is a marking on the upper end of
the oil dipstick, this marking must fit into the corresponding groove at the top end of the guide tube
upon insertion.

Close the bonnet In the engine compartment.

WARNING
Engine oil can ignite if it comes into contact with hot engine components. It can cause fires, burns
and other serious injuries.
up and ignite when the engine is running.
dipstick is properly inserted back into the guide tube. This will prevent the engine oil from draining
out on to hot engine components when the engine is running.

NOTICE
⇒ Fig. 186  Ⓐ, do not start the engine. Inform a qualified workshop and seek expert assistance if
necessary. The catalytic converter and the engine could otherwise be damaged.

correct openings. The use of incorrect service fluids could result in serious malfunctions and engine
damage.

The engine oil level must never be above area ⇒ Fig. 186  Ⓑ. Otherwise oil can be drawn in through
the crankcase breather and escape into the atmosphere via the exhaust system.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction 
and Engine oil pressure too low
The central warning lamp lights up red and the text message Stop vehicle. Oil pressure. Observe
vehicle wallet is displayed.
Do not drive on!
Switch off the engine and check the engine oil level. Checking the engine oil level ⇒ Checking the
engine oil level and refilling the engine oil . - Do not drive on or allow the engine to run if the
warning lamp is flashing although the engine oil level is correct. The engine could otherwise be
damaged. Seek expert assistance.
and Engine oil level too low
The central warning lamp lights up red and the text message Refill engine oil. is displayed.
Engine oil level is too low. Switch off the engine.
Checking the engine oil level ⇒ Checking the engine oil level and refilling the engine oil .
and Engine oil level low
The central warning lamp lights up yellow and the text message Check oil level. is displayed.
Engine oil level is low. Switch off the engine.
Checking the engine oil level ⇒ Checking the engine oil level and refilling the engine oil .
and Fault in engine oil system
The central warning lamp lights up yellow and the text message Oil sensor: workshop. is displayed.
Engine oil system is faulty. Go to a qualified workshop and have the engine oil sensor checked.
and Engine oil level too high
The central warning lamp lights up yellow and the text message Reduce oil level. is displayed.
Engine oil level is too high. Switch off the engine.
Check the engine oil level. Checking the engine oil level ⇒ Checking the engine oil level and refilling
the engine oil . Seek expert assistance.

Coolant
Introduction
This chapter contains information on the followingsubjects:
⇒ Coolant specification 
⇒ Checking the coolant level and refilling coolant 
Do not work on the cooling system unless you are familiar with the task, aware of the general safety
procedures and have the correct equipment, service fluids and suitable tools. Serious injuries can be
caused by carrying out work incorrectly ⇒ . The work should be carried out by a qualified
workshop if you are uncertain. Volkswagen recommends using a Volkswagen dealership for this
purpose.

WARNING
Coolant is toxic.
ce.
-original containers as
people finding these containers may then drink the coolant.

ct coolant additive used must be sufficient for the lowest
ambient temperature that you expect the vehicle to be exposed to.
Vehicle occupants with inadequate winter clothing could then freeze to death as the heating will
also no longer function.

Coolant and coolant additives can pollute the environment. Spilt service fluids must be collected
then disposed of properly and in an environmentally responsible way.
Coolant specification
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The cooling system is filled at the factory with a mixture of specially prepared water and at least 40%
coolant additive G 13 (TL-VW 774 J).
The proportion of engine coolant additive must always be at least 40% to protect the cooling system.
If greater frost protection is required in very cold climates, the proportion of anti-freeze additive can
be increased. However, the percentage of coolant additive should not exceed 60%, as this would
reduce the frost protection again and the cooling effect.

The coolant additive is dyed purple. The mixture of water and a coolant additive offers anti-freeze
protection down to -25°C (-13°F), protects the alloy parts in the cooling system against corrosion,
prevents limescale deposits and significantly increases the boiling point of the coolant.
When refilling the coolant, a mixture of distilled water and at least 40% coolant additive - G 13 - or -
G 12 plus-plus - (TL-VW 774 G) (both of which are dyed purple) must be used in order to obtain the
optimum corrosion protection ⇒ .
Mixing - G 13 - with the coolant additives - G 12 plus - (TL-VW 774 F), - G 12 - (dyed red) or - G 11 -
(dyed blue-green) will significantly decrease the level of corrosion protection and should therefore
be avoided ⇒ .

WARNING
Insufficient anti-freeze in the coolant system can cause the engine to break down and cause serious
injuries.
ive used must be sufficient for the lowest
ambient temperature that you expect the vehicle to be exposed to.
Vehicle occupants with inadequate winter clothing could then freeze to death as the heating will
also no longer function.

NOTICE
Never mix genuine coolant additives with other coolants that have not been approved by
Volkswagen.
ts from mixing the purple
coolant additive with distilled water) but for example, brown instead of purple, - G 13 - has been
mixed with an unsuitable coolant additive. The coolant must be changed as soon as possible if this is
the case. Failure to observe this warning can result in serious malfunctions or damage to the engine
and cooling system.

Coolant and coolant additives can pollute the environment. Spilt service fluids must be collected and
then disposed of properly and in an environmentally responsible way.
Checking the coolant level and refilling coolant

Fig. 188 In the engine compartment: markings on the coolant expansion tank.

Fig. 189 In the engine compartment: coolant expansion tank cap (illustration).
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The warning lamp for the engine coolant will light up if the engine coolant level is too low.
Preparations

⇒ .
nnet ⇒ In the engine compartment .
on the cap ⇒ Fig. 189 .
Checking the coolant level
tank ⇒ Fig. 188 . The coolant level must be between the marks.
When the engine is warm, the engine coolant level may be slightly above the maximum (MAX) mark.
Refilling coolant
the cap of the coolant expansion tank.
⇒ .
⇒ Coolant specification ⇒
 .