VOLKSWAGEN T-ROC 2021 Owner´s Manual

First read and observe the introductoryinformation and safety warnings⇒Introduction 
⇒ Petrol .
⇒ Refuelling .
⇒ Checking the engine oil level and refilling the engine oil .
⇒ Jump starting the vehicle .
If you notice misfiring, loss of power or uneven running when driving, reduce speed immediately and
have the vehicle checked by a qualified workshop ⇒ Troubleshooting . Otherwise unburnt fuel can
enter the exhaust system and escape into the atmosphere. The catalytic converter can also be
damaged by overheating.

The emissions may have a sulphur-like smell even when the exhaust purification system is working
properly.
Particulate filter
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Function
⇒ Fuel standards .
⇒ Refuelling .
⇒ Engine oil standards .
⇒ Jump starting the vehicle .
Periodic regeneration
The soot in the particulate filter is burnt off at high temperatures on a periodic basis.
To assist the regeneration of the particulate filter, Volkswagen recommends that you avoid making
only short journeys.
Noises, slight smells and increased engine speeds may occur during regeneration. The radiator fan
may run on while the vehicle is moving or when the engine has been switched off.

During the periodic regeneration process, the yellow indicator lamp does not light up.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Irregular engine running and faults

If these symptoms occur directly after refuelling, switch off the engine immediately to avoid any
subsequent damage.

Fault in the selective catalytic reduction system
The red refill bottle lamp lights up together with the red spanner lamp.
The engine cannot be restarted.


AdBlue® level too low
The red refill bottle lamp lights up.
The engine cannot be restarted.
he vehicle.
⇒ Refilling AdBlue .
Fault in the selective catalytic reduction system
The yellow refill bottle lamp lights up together with the yellow spanner lamp.
There is a fault in the selective catalytic reduction system or the system is not filled with standard-
compliant AdBlue®.


AdBlue® level low
The yellow refill bottle lamp lights up.
ing range in accordance with ⇒ Refilling AdBlue .
Particulate filter clogged with soot
The yellow particulate filter lamp lights up.
The particulate filter is saturated with soot and requires regeneration. The indicator lamp goes out
automatically when the particulate filter has been regenerated.
–120 km/h (31–75 mph).
-change indicator ⇒ Gear-change indicator .
fter driving for approx. 30 minutes, seek expert assistance
immediately.

Fault in exhaust system
The yellow catalytic converter lamp lights up or flashes.
Faults in the exhaust system caused by misfiring, which can damage the catalytic converter.
to the nearest qualified workshop immediately.


There may be engine faults and fuel consumption may be higher if the indicator lamps are lit up or
flashing.
If and when
Vehicle toolkit
Introduction
This chapter contains information on the followingsubjects:
⇒ Stowage 
⇒ Vehicle toolkit contents 
Observe any country-specific legislation when securing your vehicle in the event of a breakdown.
Vehicle toolkit in the vehicle
In vehicles that are factory-fitted with a spare wheel, emergency spare wheel or winter wheels,
additional vehicle tools may be located in the luggage compartment.

WARNING
In the event of a sudden driving or braking manoeuvre or accident, a loose vehicle toolkit,
breakdown set and spare wheel or temporary spare wheel could be flung though the vehicle and
cause severe injuries.
always secured in the luggage compartment.

WARNING
Unsuitable or damaged tools in the vehicle toolkit can lead to accidents and injuries.

Stowage

Fig. 161 In the luggage compartment: opening the luggage compartment floor.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The vehicle toolkit may be located in various places in the vehicle, e.g. in the side stowage area of
the luggage compartment or under the luggage compartment floor ⇒ Fig. 161 .
luggage net if necessary ⇒ Transporting items .
the side restraints (arrows).

NOTICE
Never drop the luggage compartment floor; guide it slowly back down. The trims or the luggage
compartment floor could otherwise be damaged.

After using the vehicle jack, crank it back to its original position so that it can be stowed safely.
Vehicle toolkit contents

Fig. 162 Contents of the vehicle toolkit.
First read and observe the introductoryinformation and safety warnings⇒Introduction 

The content of the vehicle toolkit varies according to the vehicle equipment level ⇒ Fig. 162 . The
following describes the maximum scope.
Key to ⇒ Fig. 162 :
Screwdriver with hexagon socket in the handle for unscrewing or tightening slackened wheel
bolts. The screwdriver blade is reversible. The screwdriver may be stowed under the box spanner.
Adapter for the anti-theft wheel bolt. Volkswagen recommends that you carry the wheel bolt
adapter in the vehicle toolkit at all times. The code number of the anti-theft wheel bolt is engraved
on the front of the adapter. You will need this number to replace the adapter if lost. Make a note of
the code number for the anti-theft wheel bolt and keep it in a safe place – but not inside the vehicle.
Removable towing eye.
Wire hook for pulling off the centre wheel trims, wheel covers and the wheel bolt caps.
Vehicle jack. Before you repack the jack, you must fully wind in the claw.
Box spanner for wheel bolts.
Crank.
Vehicle jack: maintenance
There are no maintenance cycles for the vehicle jack. Grease it with universal lubricant when
necessary.
Wiper blades
Service position

Fig. 163 Wiper blades in service position.
The windscreen wiper arms can be lifted off the windscreen when in the service position. Proceed as
follows to move the wipers to the service position ⇒ Fig. 163 :
Activating service position
⇒ In the engine compartment .

Switch the ignition on and then off again.

Lifting the windscreen wiper arms
⇒ .
lade mounting.
Place the windscreen wiper arms back onto the windscreen before driving away. With the ignition
switched on, briefly press the windscreen wiper lever down to bring the windscreen wiper arms back
to the original position.

NOTICE
r to prevent damage to the bonnet and the windscreen wiper arms, the windscreen wiper
arms should be lifted only when in the service position.

Cleaning and replacing wiper blades

Fig. 164 Changing the windscreen wiper blades.

Fig. 165 Changing the rear wiper blade.
The factory-fitted wiper blades are coated with graphite. The graphite coating ensures that the
wiper blade moves quietly over the window. If the graphite coating is damaged, the wiper will make
a louder noise when wiping over the window.
Check the condition of the wiper blades on a regular basis. Rubbing wiper blades should be replaced
if damaged or cleaned if dirty ⇒ .

Damaged wiper blades should be replaced immediately. Wiper blades are available from a qualified
workshop.
Cleaning wiper blades
Note for the front windscreen wipers: move the wiper arms to the service position before lifting
them ⇒ Service position .
only in the area of the wiper blade mounting.
⇒ .

Changing the windscreen wiper blades
fting ⇒ Service position .

⇒ Fig. 164  ① and simultaneously pull off the wiper blade in
the direction of the arrow.
r blade with the same length and design onto the wiper arm. Push it on until it
engages.

Changing the wiper blade for the rear window
iper blade mounting.

⇒ Fig. 165  ①.
⇒ Fig. 165  (arrow Ⓐ) and pull it off in the
direction of the arrow Ⓑ at the same time. You may need to use some force to do this.
direction of the arrow. Push it on until it engages ⇒ Fig. 165  Ⓑ. The wiper blade must be in the
folded back position ⇒ Fig. 165  (arrow Ⓐ).


WARNING
Worn or dirty wiper blades reduce visibility and increase the risk of accidents and serious injuries.
nd no longer clean the windows
properly.

NOTICE
Damaged or dirty wiper blades can scratch the window glass.
can damage the graphite coating of the wiper blades during cleaning.


Wax deposits from car washes on the windscreen and rear window can cause the wiper blades to
rub. Remove wax residue using a special cleaning product or cleaning cloths.
Changing bulbs
Introduction
This chapter contains information on the followingsubjects:
⇒ Checklist  
⇒ Changing bulbs in the front headlights (halogen bulbs) 
⇒ Changing the bulbs in the headlights (lights with LED technology) 
⇒ Changing the front turn signal bulbs 
⇒ Changing bulbs in the front bumper 
⇒ Changing bulbs in the tail light clusters (LED lights) 
⇒ Changing bulbs in the number plate light (LED lights) 
⇒ Troubleshooting 
Changing the vehicle bulbs requires a certain amount of technical skill. Volkswagen therefore
recommends having bulbs replaced by a qualified workshop if you are uncertain. The work must be
performed by an expert if other vehicle parts around the affected bulbs need to be removed.
Volkswagen recommends having bulbs replaced by a Volkswagen dealership.
You should keep a box with spare light bulbs for the lights that ensure the vehicle is roadworthy in
the vehicle at all times. Spare bulbs are available from Volkswagen dealerships. In some countries it
is a legal requirement to have these spare bulbs in the vehicle.
It may be illegal to drive with defective lights of the exterior lighting.
Information on indicator and warning lamps can be found in the troubleshooting section at the end
of the chapter ⇒ Troubleshooting .
LED lights on the vehicle
The exterior lighting may feature LEDs: Owners cannot replace the LEDs themselves. If some LEDs
fail, this may be an indication that more elements are on the point of failure. In this case, have the
lights checked and replaced if necessary at a qualified workshop.

Additional bulb specifications
Some bulbs in headlights or in tail light clusters might have factory specifications that are different to
standard bulbs. The designation is inscribed on the bulb, either on the glass part or on the base.

WARNING
Accidents can occur if roads are not sufficiently illuminated and other road users have difficulty
seeing the vehicle, or cannot see it at all.

WARNING
Changing bulbs incorrectly can cause accidents and serious injuries.
⇒ In the
engine compartment . The engine compartment of any motor vehicle is a dangerous area. Serious
injuries can be sustained here.


change a bulb unless you are familiar with the procedure. If you are uncertain of what to
do, the work should be carried out by a qualified workshop.
heat will cause fingerprints to evaporate on the bulb, which in turn will cause the reflector to go
blind.
-edged parts in the headlight housing in the engine compartment and on the tail
light cluster housing. Protect your hands when changing bulbs.

NOTICE
Damage to the electrical system can be caused by water entering the system if the rubber cover or
plastic covers on the headlight housing are not properly mounted after a bulb has been changed.
Checklist Information on changing bulbs

First read and observe the introductoryinformation and safety warnings⇒Introduction 
Checklist
Always carry out the following actions for changing a bulb in the given order ⇒ :

Park the vehicle on a firm and level surface at a safe distance from the flow of traffic.

Switch on the electronic parking brake Electronic parking brake.

Turn the light switch to position 0 Switching lights on and off.

Move the turn signal and main beam lever to neutral position Switching turn signals on and off.

Automatic gearbox: move the selector lever to position P DSG® dual clutch gearbox.

Stop the engine and remove the vehicle key from the ignition Starting the engine.

Manual gearbox: select a gear Manual gearbox: selecting a gear.

Allow the orientation lighting to go out Coming Home and Leaving Home function (orientation
lighting).

Leave the defective bulbs to cool down.

Check to see if a fuse has visibly blown Changing fuses.

Follow the instructions to change the affected bulb . Always replace bulbs with identical bulbs of the
same type. The designation is inscribed on the bulb, either on the glass part or on the base.