lock VOLKSWAGEN T-ROC 2021 Owner´s Manual

Please note that the sensors in the door handles can be activated by a powerful jet of water or
steam if a valid vehicle key is simultaneously within the operating range. If at least one window is
open and sensor surfaces on the door handles are continuously activated, all windows will close. All
windows could open if the jet of water or steam is moved away from the door handle sensors briefly
and then moved back again ⇒  .

It may not be possible to lock or unlock the vehicle using the Keyless Access if the 12-volt vehicle
battery or button cell in the vehicle key is weak or discharged. The vehicle can be locked or unlocked
manually ⇒  .

If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding message will be
shown on the instrument cluster display. This may occur if the vehicle key is exposed to interference
from another radio signal or is covered by another item, e.g. an aluminium case ⇒ Starting and
stopping the engine .
Anti-theft alarm
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm.
The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key.
The anti-theft alarm outputs acoustic and visual warning signals for up to five minutes.
When does the system trigger an alarm?
If a door is opened.
If the bonnet is opened.
If the boot lid is opened.
If the ignition is switched on with a valid vehicle key. (The alarm may sound briefly.)
If the 12-volt vehicle battery is disconnected.
If there is movement inside the vehicle (in vehicles with interior monitoring) ⇒ Interior monitoring
system and anti-tow alarm .
If the vehicle is lifted or towed (vehicles with anti-tow alarm) ⇒ Interior monitoring system and anti-
tow alarm .
If the vehicle is transported on a car ferry or by rail (vehicles with anti-tow alarm or interior
monitoring) ⇒ Interior monitoring system and anti-tow alarm .
If a trailer that is connected to the anti-theft alarm system is removed ⇒ Trailer towing .
Switching off the alarm
Unlock the vehicle using the unlocking button on the vehicle key.

OR: switch on the ignition using a valid vehicle key. A short alarm lasting around one second may
sound.
On vehicles with Keyless Access: grip the door handle ⇒ Unlocking or locking the vehicle with
Keyless Access .

The anti-theft alarm will not function correctly if the 12-volt vehicle battery is weak or discharged.
Interior monitoring system and anti-tow alarm

Fig. 60 In the roof console: sensors for the interior monitoring system (arrows).
If movements are detected in the vehicle interior when the vehicle is locked, the interior monitoring
system will trigger an alarm ⇒ Fig. 60 .
The anti-tow alarm will be triggered if the vehicle is lifted.
Switching on the interior monitoring system and anti-tow alarm
Close the stowage compartments in the roof console so that the sensors can function.
Close the windows, glass roof, doors and boot lid
Press the locking button once.
The interior monitoring system and anti-tow alarm are activated.
Temporarily switching off the interior monitoring system and anti-tow alarm
The interior monitoring and the anti-tow alarm can be switched off temporarily in the Vehicle
settings menu in the Infotainment system ⇒ Infotainment system controls and displays .
To avoid false alarms, deactivate interior monitoring and the anti-tow alarm in the following
situations:
If any people or animals are to remain inside the vehicle.
If the vehicle is to be loaded onto another vehicle, transported or towed away.
If the vehicle is to be parked in a car wash or a two-storey garage.
If one or more windows or the glass roof are fully or partly open.

If lightweight items such as loose pieces of paper or items hung from the interior mirror are left in
the vehicle.
If there is a mobile phone in the vehicle with the vibration alarm switched on.

Permanent deactivation of interior monitoring and the anti-tow alarm is not possible.

If doors or the boot lid are still open when the anti-theft alarm is activated, only the anti-theft alarm
will be activated. Interior monitoring and the anti-tow alarm are not activated until all doors and the
boot lid are closed.

SAFELOCK is also deactivated when the interior monitoring and anti-tow alarm are switched off
⇒ SAFELOCK .
Boot lid
Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing the boot lid 
⇒ Opening and closing the boot lid electrically 
⇒ Unlocking the boot lid manually 
⇒ Troubleshooting 
The boot lid is locked and unlocked at the same time as the doors.

WARNING
Incorrect and unsupervised unlocking, opening or closing of the boot lid can cause accidents and
serious injuries.
The boot lid should be opened or closed only when you are sure that nobody is in its path.
Always check that the boot lid is closed properly once it has been closed. The closed boot lid must be
flush with the surrounding body panels.
Always keep the boot lid closed while the vehicle is in motion.
Never open the boot lid when loads, e.g. bicycles, are attached to it. The boot lid may close under its
own weight due to the additional load. Support the boot lid as necessary or remove the load from
the boot lid beforehand.

Close and lock the boot lid and all vehicle doors when the vehicle is not in use. Ensure that no one
remains in the vehicle.
Never leave children playing unattended in or around the vehicle, especially when the boot lid is
open. Children could climb into the luggage compartment and shut the boot lid, thereby trapping
themselves inside. Temperatures inside a locked vehicle may become extremely hot or cold,
depending on the season. This can cause serious injuries and illness or fatalities, especially in the
case of small children.

WARNING
Serious injuries could occur if the boot lid is unlocked or opened incorrectly or without due care and
attention.
The boot lid may not always be detected as being unlocked if there is a carrier and items attached to
it. The boot lid may open suddenly while the vehicle is in motion if it is unlocked.

WARNING
If heavy snow or heavy items are located on the boot lid, the additional weight could cause the boot
lid to close on its own and cause severe injuries.
Never open the boot lid if it is covered by a large amount of snow or a load is attached to it, e.g. on a
luggage carrier.
Remove the snow or load before opening the boot lid.

WARNING
Do not push down the boot lid with your hand on the rear window. The rear window could shatter
and cause injuries.

NOTICE
Never use the opening mechanism to fix or hold a load. This could lead to damage that makes it
impossible to close the boot lid.

NOTICE
Never use the rear window wiper or the rear spoiler to fix or hold a load. This could cause damage
which results in the rear window wiper or rear spoiler being torn off.
Opening and closing the boot lid

Fig. 61 In the driver door: release button for the boot lid.

Fig. 62 Open boot lid: handle recesses for closing the boot lid.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Opening the boot lid
To unlock the boot lid, press the or button on the vehicle key.
Press on the top of the Volkswagen badge and lift up the boot lid.
Closing the boot lid
Pull the boot lid downwards by one of the handle recesses in the interior trim ⇒ Fig. 62  with
sufficient momentum so that it engages in the lock ⇒ .
When the doors are locked, the boot lid is locked as well.
The instrument cluster display ⇒ Displays  indicates if the boot lid is open or not closed properly.
The boot lid is automatically locked while the vehicle is in motion.

WARNING
Serious injuries could occur if the boot lid is closed incorrectly or without due care and attention.
When closing the boot lid, make sure that there are no hands in the direct path of the boot lid as it
moves.

If the boot lid is not opened within a few minutes after unlocking, it automatically locks again.
Opening and closing the boot lid electrically

Fig. 63 In the open boot lid: button for electric closing of the boot lid.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Depending on the vehicle equipment, the boot lid can be opened and closed electrically.
Opening the boot lid electrically
Briefly press and hold the button on the vehicle key to unlock the boot lid.
OR: pull the button in the driver door upwards ⇒ Fig. 61 .
OR: press the top part of the Volkswagen badge.
The boot lid will then open.
Closing the boot lid electrically
Press the button in the open boot lid ⇒ Fig. 63 .
OR: with the ignition switched on, pull the button in the driver door upwards until the boot lid
is closed.
OR:on vehicles with the Keyless Access locking and starting system: briefly press and hold the
button on the vehicle key. The vehicle key must be within the operating range.
OR: press the top part of the Volkswagen badge.
OR: move the boot lid manually in closing direction until the boot lid closes by itself.
The boot lid is closed.
Interrupting the opening or closing procedure
Press one of the buttons during the opening or closing procedure.
OR: press the top part of the Volkswagen badge during the opening or closing process.
The boot lid can now be moved by hand. You will need to use increased force for this.

Pressing the button again moves the boot lid back into the starting position.
Signal tones
If the boot lid is opened or closed from the vehicle interior or using the vehicle key, signal tones will
sound.
Changing and storing the opening angle
If the area behind or above the vehicle is smaller than the path of the boot lid, the opening angle of
the boot lid can be changed.
Stop the opening procedure at the desired open position (at least half open).
In the boot lid, press and hold the button ⇒ Fig. 63  until the hazard warning lights flash.
The changed opening angle will be stored.
The hazard warning lights flash and an acoustic signal sounds to confirm that the changed opening
angle has been stored.
Resetting and storing the opening angle
The opening angle must be reset and stored again in order for the boot lid to open fully again.
Push the opened boot lid up as far as it will go by hand. You will need to use increased force for this.
In the boot lid, press and hold the button ⇒ Fig. 63  until the hazard warning lights flash.
The opening angle will be reset.
The hazard warning lights flash and an acoustic signal sounds to confirm that the opening angle has
been reset.

NOTICE
Before opening or closing the boot lid, please check that there is enough space to open and close it,
for example when in a garage.
Unlocking the boot lid manually

Fig. 64 In the boot lid: open the holder for the warning triangle.

Fig. 65 In the boot lid: manual release mechanism for the boot lid.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Unlocking the boot lid manually
Turn the lock of the warning triangle holder 90° anticlockwise ⇒ Fig. 64 .
Open the warning triangle holder and remove the warning triangle.
Insert the key bit into the opening in the boot lid ⇒ Fig. 65  and press the release lever in the
direction of the arrow.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Boot lid cannot be opened or closed
Check whether the boot lid is blocked by an obstacle. The boot lid can be moved by hand. You will
need to use increased force for this.
The drive switches off automatically in order to prevent overheating if the boot lid is operated too
frequently in a short space of time. Until the drive has cooled down, the boot lid can be opened and
closed by hand using more force than usual.
When you tow a trailer, the electrical boot lid can only be opened and closed on the boot lid
⇒ Trailer towing .
The boot lid must be closed by hand if the 12-volt vehicle battery or fuse is disconnected or faulty.
All turn signals flash four times
The vehicle key used last is still in the vehicle.
Boot lid is stiff
At outside temperatures below freezing point, the opening mechanism cannot always lift the
partially opened boot lid automatically. In this case, guide the boot lid further up by hand.
Windows

Opening and closing windows
The buttons are located in the doors ⇒ Vehicle overviews .
Opening the windows: press the button. Closing the windows: pull the button.Press to disable
the electric window buttons in the rear doors.
The windows can still be opened or closed using the buttons for a short time after the ignition has
been switched off, provided the driver door and the front passenger door are not opened.
One-touch opening and closing
The one-touch opening and closing function can be used to fully open and close the windows. The
individual buttons do not have to be held to do this.
One-touch closing: pull the button for the appropriate window up briefly into the second position.
One-touch opening: press the button for the appropriate window down briefly into the second
position.
Stopping the one-touch function: press or pull the button for the appropriate window again.
Convenience opening and closing
The windows can be opened and closed from outside the vehicle using the vehicle key when the
ignition is switched off:
Press and hold the locking or unlocking button on the vehicle key.
In vehicles with keyless locking and starting system Keyless Access: place your finger on the locking
sensor in the door handle for a few seconds until the windows are closed ⇒ Unlocking or locking the
vehicle with Keyless Access . The vehicle key must be within the operating range.
To interrupt this function, release the locking or unlocking button OR remove your finger from the
sensor.
A valid vehicle key must be located within the operating range. All turn signals will flash once as
confirmation that all the windows and the glass roof have been closed.
Set the convenience opening settings in the Vehicle settings menu in the Infotainment system
⇒ Infotainment system controls and displays .

WARNING
Careless or unsupervised use of the electric windows can cause serious injuries.
The electric windows should only be opened or closed when you are sure that nobody is in their
operating area.
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked.
The windows can no longer be opened in an emergency.

Fig. 66 In the roof: button for the glass roof.
The term glass roof is used as a standard term for the panorama sliding/tilting roof.
The glass roof is a roof opening system featuring two glass elements. The rear glass element is fixed
and cannot be opened.
The button has two positions. First stage: fully or partially tilt, open or close the roof. Second
stage: automatically move the roof to the respective limit position. Press the button again to stop
the one-touch function.
Tilting the glass roof: push the button ⇒ Fig. 66Ⓑ  to the first position. One-touch function: push
button Ⓑ to the second position.
Closing the tilted glass roof: push the button Ⓐ to the first position. One-touch function: push
button Ⓐ to the second position.
Opening the glass roof: push the button Ⓒ to the first position. One-touch function up to
convenience position: push button Ⓒ to the second position.
Closing the glass roof: push the button Ⓓ to the first position. One-touch function: push button Ⓓ
to the second position.
Stopping one-stop function of the opening or closing procedure: push button Ⓒ or Ⓓ again.

WARNING
Careless or unsupervised use of the glass roof can cause serious injuries.
Open and close the glass roof only when you are sure that nobody is obstructing the path of the
roof.
Always take all vehicle keys with you every time you leave the vehicle.
Never leave children or people requiring assistance alone in the car, particularly if they have access
to the vehicle key. Unsupervised use of the vehicle key can lock the vehicle, start the engine, switch
on the ignition and operate the glass roof.
The glass roof can still be opened or closed for a short time after the ignition has been switched off,
provided that the driver door or front passenger door are not opened.

NOTICE
To avoid damage during cold weather, clear any ice and snow off the vehicle roof before opening or
tilting the glass roof.
Always close the glass roof when you leave the vehicle or if it starts to rain. Any rain entering the
vehicle when the glass roof is open or tilted could cause significant damage to the electrical system.
This can result in further damage to the vehicle.