service interval VOLKSWAGEN T-ROC 2021 Owner´s Manual

Symbol Meaning
Auto Hold function ⇒ Auto Hold function .
Adaptive Cruise Control (ACC) ⇒ Switching ACC on and off 
OR
Speed limiter ⇒ Speed limiter .
Lane keeping system (Lane Assist) ⇒ Driving with the lane keeping system .
Main beam or headlight flasher ⇒ Switching main beam on and off .
Coolant ⇒ Coolant temperature display .
Engine oil pressure ⇒ Troubleshooting .
Fault in the alternator ⇒ Troubleshooting .
Adaptive Cruise Control (ACC) ⇒ Switching ACC on and off .
Speed limiter active ⇒ Speed limiter .

Adaptive Cruise Control (ACC) ⇒ Switching ACC on and off .

Distance warning from area monitoring system (Front Assist) ⇒ Warning levels and
braking intervention .
Main-beam control ⇒ Main-beam control .
Service alert or due service ⇒ Service interval display .
Charge level of mobile telephone battery ⇒BookletInfotainment system,.
Outside temperature is below +4°C (+39°F) ⇒ Displays .
Start/Stop system active ⇒ Start/stop system .
Start/stop system not available ⇒ Start/stop system .
Economical mode ⇒ Displays .
Note about information in the vehicle wallet.
Additional displays: trailer towing

Instrument cluster
Introduction
This chapter contains information on the followingsubjects:
⇒ Analogue instrument cluster 
⇒ Rev counter 
⇒ Digital instrument cluster (Active Info Display) 
⇒ Displays 
⇒ Instrument cluster menus 
⇒ Service menu 
⇒ Driving data display (multifunction display) 
⇒ Warning and information messages 
⇒ Driver Alert System (recommendation for rest breaks) 
⇒ Dynamic Road Sign Display (Sign Assist) 
⇒ Time 
⇒ Lap timer 
⇒ Fuel gauge 
⇒ Coolant temperature display 
⇒ Service interval display 
The vehicle is equipped either with an analogue or a digital instrument cluster (Active Info Display).
When you start the engine after the 12-volt battery has been totally discharged or changed, you may
find that system settings (time, date, personal convenience settings and programming) have been
changed or deleted. Check and correct the settings as necessary once the 12-volt vehicle battery has
been sufficiently charged.

WARNING
Accidents and injuries can occur if the driver is distracted.
Never press the buttons on the instrument cluster while the vehicle is in motion.
Any settings for the instrument cluster display and displays in the Infotainment system should be
made only when the vehicle is stationary in order to reduce the risk of accidents and serious injuries.

OR: press the or arrow button on the multifunction steering wheel to select the required
map size. A frame appears around the selected option.
Press the button on the multifunction steering wheel to confirm your selection.
With some equipment levels, navigation is shown on two screens or only one. The navigation map
can be displayed on the Active Info Display and Infotainment system or only on the Infotainment
system display. In the latter case, only navigation arrows are shown on the Active Info Display.
Displays
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Possible instrument cluster displays
Open doors, bonnet and boot lid.
Warning and information messages.
Mileage displays.
Time ⇒ Time .
Radio and navigation information ⇒BookletInfotainment system,.
Telephone information ⇒BookletInfotainment system,.
Outside temperature.
Compass display.
Selector lever positions.
Gear-change indicator ⇒ Gear-change indicator .
Driving data display (multifunction display) and menus for various settings ⇒ Instrument cluster
menus .
Service interval display ⇒ Service interval display .
Speed warning ⇒ Instrument cluster menus .
Speed warning for winter tyres.
Start/stop system status display ⇒ Start/stop system .
Road signs detected by the Dynamic Road Sign Display system ⇒ Dynamic Road Sign Display (Sign
Assist) .
Status display for Active Cylinder Management (ACT®) ⇒ Driving economically .
Economical mode .
Engine code.
Display of driver assist systems ⇒ Driver assist systems .

First read and observe the introductoryinformation and safety warnings⇒Introduction 
Settings can be made in the Service menu1) depending on the vehicle equipment.
Opening the Service menu
To open the Service menu, select the Range information profile and press and hold the OK button on
the multifunction steering wheel for around four seconds. You can now navigate in the menu in the
usual way using the buttons on the multifunction steering wheel.
Resetting the service interval display
Select the Service menu and follow the instructions on the instrument cluster display.
Resetting oil change service
Select the Reset oil service menu and follow the instructions on the instrument cluster display.
Resetting driving data
Select the Reset trip menu and follow the instructions on the instrument cluster display to reset the
desired value.
Engine code
Select the Engine code menu. The engine codes are now shown on the instrument cluster display.
Setting the time
Select the Time menu and set the correct time with the arrow buttons or .
1) Only in vehicles with an Active Info Display.
Driving data display (multifunction display)
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The driving data display (multifunction display) shows a variety of travel and fuel consumption data.
Switching between displays
Vehicles without multifunction steering wheel:
Press the rocker switch on the wiper lever ⇒ Operating using the wiper lever .
Vehicles with multifunction steering wheel:
Press the or button ⇒ Operating using the multifunction steering wheel .
Switching between memories
Press the button on the wiper lever, or press the button on the multifunction
steering wheel.
Since start memory

Fig. 18 Coolant temperature gauge in the Active Info Display.
First read and observe the introductory information and safety warnings⇒Introduction 
Cold area. The engine has not yet reached operating temperature. Avoid high engine revs and
heavy engine loads until the engine is warm.
Normal area.
Warning area. The temperature may also rise to the hot area when the engine is working hard,
especially at high ambient temperatures.
Coolant
The indicator lamp lights up and the central warning lamp flashes red.
The coolant level is not correct or there is a fault in the coolant system.
Do not drive on!
Stop the vehicle, switch off the engine and allow it to cool down.
Check the coolant level ⇒ Coolant .
Seek expert assistance if the warning lamp does not go out although the coolant level is adequate.
Service interval display

Fig. 19 In the instrument cluster display: display example for a due service event (illustration).
First read and observe the introductory information and safety warnings⇒Introduction 
The service event displays are shown on the instrument cluster ⇒ Fig. 19  and in the Infotainment
system.
Versions and displays can vary as different versions of the instrument cluster and Infotainment
system are available.
In vehicles with fixed oil change service, services take place at predefined service intervals.

In vehicles with flexible oil change service, the service intervals are calculated on an individual basis.
Technical progress has made it possible to considerably reduce servicing requirements. An oil change
service must only be carried out when required by the vehicle. The individual conditions in which the
vehicle is used and the driver's personal driving style are taken into account. The service reminder is
displayed 30 days before the service is due. The distance is rounded to the nearest 100 km and the
remaining time is rounded to full days.
Service alert
If a service or inspection is due soon, a service alert will appear the next time the ignition is switched
on.
The number of kilometres or amount of time shown correspond to the maximum number of
kilometres or maximum time that can still be driven before the next service.
Service event
In the event of a due service or a due inspection, a signal tone will be given when the ignition is
switched on and the spanner symbol will be displayed for several seconds on the instrument
cluster display. One of the following displays will also appear ⇒ Fig. 19 :
Inspection now!
Oil service now!
Oil service and inspection now!
Checking service schedules
You can access the current scheduled service information when the ignition is switched on, the
engine is not running, and the vehicle is stationary:
Accessing the service schedule in the Infotainment system.
Press the button or function button.
Press the Vehicle and function buttons ⇒ Infotainment system controls and displays .
Select the Service menu option to display the service information.
Vehicles with analogue instrument cluster.
Press and hold the button in the instrument cluster ⇒ Instrument cluster  until the text Service
appears in the display.
Release the button. The current scheduled service will be shown in the display.
Vehicles with digital instrument cluster.
Information on the scheduled service can be accessed only via the Service menu ⇒ Service menu .
Resetting the service interval display

If the service or the inspection was not performed by a Volkswagen dealership, the display can be
reset as follows:
Vehicles with analogue instrument cluster.
Switch off the ignition.
Press and hold the button in the instrument cluster ⇒ Instrument cluster .
Switch on the ignition again.
Release the button when one of the following messages appears on the instrument cluster
display: Reset oil service? or Reset inspection?.
Press the button on the instrument cluster ⇒ Instrument cluster  to confirm.
Vehicles with digital instrument cluster.
The service interval display can be reset only via the Service menu ⇒ Service menu .
Do not reset the service interval display between service intervals otherwise incorrect data will be
shown.
If the oil change service was manually reset, the service interval display then also changes to a fixed
service interval in vehicles with flexible oil change service.

The service message will disappear after a few seconds when the engine is running, or when the
button on the wiper lever or the button on the multifunction steering wheel is pressed
⇒ Operating the instrument cluster .

If the 12-volt vehicle battery was disconnected for long periods in vehicles with flexible service, the
system cannot calculate the time at which the next service is due. The information shown in the
service interval display may therefore be incorrect. In this case, please observe the maximum
permissible service intervals ⇒ Service .
Operating the instrument cluster
Introduction
This chapter contains information on the followingsubjects:
⇒ Operating using the wiper lever 
⇒ Operating using the multifunction steering wheel 
⇒ Button for driver assist systems 
Some menu options can be accessed only when the vehicle is stationary.

Before driving through an automatic car wash.
The vehicle height exceeds the required clearance height, e.g. in a garage.

NOTICE
Always remove the roof carrier before driving through an automatic car wash.
The height of the vehicle is changed by the installation of a roof carrier and the load secured to it.
Check and compare the height of the vehicle with clearance heights, e.g. for underpasses and garage
doors.
The roof carrier and its load must not obstruct you from opening and closing the glass roof and the
boot lid. The roof aerial must also remain unaffected.

Driving with a fitted roof carrier will increase air resistance and thus increase fuel consumption.
Trailer towing
Introduction
This chapter contains information on the followingsubjects:
⇒ Technical requirements 
⇒ Fitting the removable ball head 
⇒ Removing the ball head 
⇒ Notes on towing a trailer 
⇒ Loading the trailer 
⇒ Driving with a trailer 
⇒ Trailer stabilisation 
⇒ Retrofitting a towing bracket 
The vehicle can be used to tow a trailer if it has the required technical equipment for this. The
additional trailer load will affect the amount of wear, fuel consumption and performance of the
vehicle and, in certain circumstances, could shorten the service intervals.
Driving with a trailer not only places an extra load on the vehicle, but also requires increased
concentration on the part of the driver.
Vehicles with start/stop system
When using towing brackets that were not retrofitted by Volkswagen, the start/stop system must be
deactivated manually using the button in the centre console before towing a trailer, and it must
remain deactivated for as long as a trailer is being towed ⇒ .

The vehicle electronics system may be damaged if the trailer's power consumption is too high.
Never connect the trailer's electrical system directly to the electrical connections of the tail light
clusters or to other power sources. Use only suitable connectors to supply power to the trailer.

Towing a trailer places additional demands on the vehicle. Volkswagen recommends additional
services between the normal inspection intervals if the vehicle is used frequently for towing a trailer.
Fitting the removable ball head

Fig. 155 Overview: removable ball head.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Key to⇒ Fig. 155 
Protective cap 1)
Ball head
Retaining balls
Shank
Centring device
Release lever
Keys
Lock cap

pecified on the pump meets the vehicle's
requirements.
-approved service additives in the approved quantity.
emergency, you have to use petrol with an octane number lower than the recommended number,
drive at medium engine speeds and avoid high engine loading. Avoid high engine speeds and heavy
engine loads. Refuel with petrol with the correct octane number as soon as possible.
Diesel
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Fill vehicles with a diesel engine only with diesel or diesel with a maximum RME fuel content of 7 %
⇒ .
If you use diesel with a high sulphur content, the service intervals are shorter. Information on
countries where the diesel has a high sulphur content is available from your Volkswagen dealership
or a qualified workshop.
The fuel quality affects the running properties, performance and service life of the engine. Refuel
with fuel that already contains suitable service additives ⇒ .
Information on the fuel standards can be found in the chapter on fuel standards ⇒ Fuel standards .
Winter-grade diesel fuel and filter preheater system
Winter-grade diesel fuel, which can be used at temperatures below -20°C (-4°F), is available during
the cold months. In countries with different climates, diesel with a different temperature behaviour
is offered. Information is available from your Volkswagen dealership, qualified workshops and filling
stations in the respective country.
Diesel vehicles are equipped with a filter preheater system. When using winter-grade diesel fuel, the
fuel system is safe for operation at temperatures down to around -24°C (-11°F). In order to ensure
that the vehicle can also be started at low outside temperatures, Volkswagen recommends parking
the vehicle in a location that is protected from the whether, e.g. in a garage ⇒ Troubleshooting .
Misfuelling prevention device
The tank filler neck in diesel vehicles may be fitted with a misfuelling prevention device. This is
intended to help ensure that the vehicle is refuelled only using diesel filler nozzles.
If the nozzle cannot be inserted correctly into the tank filler neck, first check whether you are using a
diesel filler nozzle. When you have made sure that you are using the correct filler nozzle, move the
diesel filler nozzle to and fro slightly with light pressure. This can open the misfuelling prevention
device and make it possible to refuel the vehicle. If the misfuelling prevention device still remains
closed, go to a qualified workshop and have the system checked.
If it is necessary to refuel the vehicle using a fuel canister in the event of an emergency, the
misfuelling prevention device will not open. In order to nevertheless fill the tank with fuel, pour the
diesel into the tank extremely slowly in very small quantities.