tow VOLKSWAGEN T-ROC 2021 Owner´s Manual

Fig. 89 In the front headliner: sun visor.
Adjustment options for the driver and front passenger sun visors:
Folded down over the windscreen.
Pulled out of the bracket and swung over towards the door ⇒ Fig. 89  Ⓐ.
Vanity mirrors
There is a vanity mirror in the folded-down sun visor. Depending on the vehicle equipment level, the
vanity mirror may have a light.
When you open the cover ⇒ Fig. 89  Ⓑ, the lamp ⇒ Fig. 89  ① lights up.

WARNING
Driving with the sun visors folded down and the sun blinds pulled out can reduce your view of the
road.
Sun visors and sun blinds should always be replaced in their holder if they are not being used.

In certain circumstances, the lamp above the sun visor will go out automatically after a few minutes.
This prevents the 12-volt vehicle battery from discharging.
Sun blind in the glass roof

Fig. 90 In the roof: button for controlling the sun blind.
The electric sun blind works when the ignition is switched on.

Accidents and injuries can occur if the driver is distracted. Operating the Infotainment system can
distract you from the road.
Always drive carefully and responsibly.
Information on the brakes
New brake pads cannot generate the full braking effect during the first 200 to 300 km and must first
be run in ⇒ . The slightly reduced brake pressure can however be compensated for by increasing
pressure on the brake pedal. During the run-in period, the braking distance is longer for full or
emergency braking than when the brake pads have been run in. In the run-in period, full braking
should be avoided and also situations that create a heavy load on the brakes, e.g. when driving up
close to the vehicle ahead.
The wear of the brake pads depends to a great extent on the conditions under which the vehicle is
operated and the way the vehicle is driven. If the vehicle is used for regular urban trips, short
journeys, and is driven with a sporty driving style, the brake pads must be regularly checked by a
qualified workshop.
When driving with wet brakes, for example after driving through water, after heavy rainfall or after
washing the vehicle, the braking effect may be delayed as the brake discs will be wet, or possibly
iced up (in winter). The brakes must be dried as quickly as possible by careful braking at higher
speed. Please ensure that no following vehicle and no other road user is put at risk as a result of this
action ⇒ .
A layer of salt that accumulates on the discs and pads will reduce the braking effect and increase the
braking distance. If the vehicle has not been braked for a long time on roads which have been gritted
with salt, the layer of salt must be reduced through careful braking ⇒ .
Corrosion on the brake discs and dirt in the brake pads are facilitated through long standstill times,
low mileage and low load levels. If the brake pads have been hardly used or if they are corroded,
Volkswagen recommends that the brake discs and brake pads be cleaned by braking strongly several
times from high speed. Please ensure that no following vehicle and no other road user is put at risk
as a result of this action ⇒ .
Brake servo
The brake servo will function only when the engine is running and reinforces the pressure applied by
the driver on the brake pedal.
If the brake servo does not function or the vehicle is being towed, the brake pedal will have to be
depressed more forcefully as the braking distance will be increased due to the lack of assistance for
the brake system ⇒ .

WARNING
Driving with worn brake pads or with a faulty brake system can cause accidents and serious injuries.
If the warning lamp lights up either alone or together with a text message in the instrument
cluster display, go to a qualified workshop immediately to have the brake pads checked and the
worn brake pads replaced.

WARNING
New brake pads will not have the optimal braking effect when first fitted.
New brake pads cannot generate the full braking effect during the first 300 km and must first be run
in. A reduced braking effect can be increased by applying more pressure to the brake pedal.
In order to reduce the risk of accidents, serious injuries and the loss of control over the vehicle, you
must drive particularly carefully when driving with new brake pads.
Never drive too close to other vehicles during the run-in time for the new brake pads and never
create a driving situation that will place a heavy load on the brakes.

WARNING
Overheated brakes reduce the braking effect and considerably increase the braking distance.
When driving downhill, the brakes are placed under particular strain and become hot very quickly.
Before driving down a long, steep gradient, reduce speed and change to a lower gear (with manual
gearboxes or in Tiptronic mode with the automatic gearbox). This will make use of the engine
braking effect and relieve the load on the brakes.
Non-standard or damaged front spoilers could restrict the airflow to the brakes and cause them to
overheat.

WARNING
Wet brakes or brakes coated with ice or road salt react more slowly and require longer braking
distances.
Carefully apply the brakes to test them.
Always dry brakes and clean off any coating of ice and salt with a few cautious applications of the
brake when visibility, weather, road and traffic conditions permit.

WARNING
Driving without the brake servo can considerably increase the braking distance and thus cause
accidents and serious injuries.
Never switch the engine or ignition off while the vehicle is in motion.
If the brake servo does not function or the vehicle is being towed, the brake pedal will have to be
depressed more forcefully as the braking distance will be increased due to the lack of assistance for
the brake system.

If the front brake pads are checked, the rear brake pads should be checked at the same time. A
visual check of the thickness of all brake pads should be carried out regularly by checking the brake
pads through the openings in the rims or from the underside of the vehicle. If necessary, remove the
wheels to carry out a comprehensive check. Volkswagen recommends using a Volkswagen
dealership for this purpose.
Driving a loaded vehicle
For good vehicle handling when driving a loaded vehicle, please observe the following:
Stow all items of luggage securely ⇒ Stowing luggage and loads .
Accelerate particularly cautiously and carefully.
Avoid sudden braking and driving manoeuvres.
Brake earlier than in normal driving.
If applicable, observe the information concerning the roof carrier ⇒ Roof carrier .


WARNING
Moving loads can severely impair the vehicle's stability and driving safety which could cause
accidents and serious injuries.
Secure items properly so they cannot slide about.
Use suitable lashing or securing straps when securing heavy objects.
Securely engage the rear seat backrests.
Driving with an open boot lid
Driving with an open boot lid is particularly dangerous. All objects and the open boot lid must be
secured properly. Take the appropriate measures to reduce the amount of poisonous exhaust fumes
that could enter into the vehicle.

WARNING
Driving with an unlocked or open boot lid can cause serious injuries.
Always drive with the boot lid closed.
Always stow all items in the luggage compartment securely. Loose objects can fall out of the luggage
compartment and injure other road users.
Always drive especially carefully and think ahead.

Never leave the vehicle unattended with the engine running, particularly if a gear or driving position
has been selected. The vehicle could move suddenly or something unexpected may happen that may
cause damage, fire and serious injuries.
Never use a start booster. Start boosters could explode and cause the engine to suddenly run at high
revs.

WARNING
Never leave the engine running if you leave the vehicle unattended, particularly if a gear or position
has been selected. The vehicle could move suddenly or something unexpected may happen that may
cause damage, fire or serious injuries.

WARNING
Start boosters could explode or cause the engine to suddenly run at high revs.
Never use a start booster.

NOTICE
The starter and the engine can be damaged if you attempt to start the engine while the vehicle is in
motion or if the engine is started again immediately after it has been switched off.
When the engine is cold, avoid high engine speeds, driving at full throttle and overloading the
engine.
Do not push start or tow start the vehicle. Unburnt fuel could damage the catalytic converter.

NOTICE
If the engine does not start, never use the starter with a gear selected and the vehicle key in the
ignition lock in position ⇒ Fig. 99②  for driving or tow-starting, e.g. when the fuel tank is empty.
This could cause damage to the starter.
Fill up with fuel if necessary ⇒ Fuel types and refuelling  or jump start the vehicle ⇒ Jump starting .
If the engine does not start, seek expert assistance.

Do not warm up the engine by running it while the vehicle is stationary. Instead, pull off as soon as
there is good visibility through the windows. This helps the engine reach operating temperature
faster and reduces emissions.

Fig. 106 Selector lever in Tiptronic position (left-hand drive). Mirror image for right-hand drive
vehicles.

Fig. 107 Steering wheel with paddles for Tiptronic.
The gear that is currently selected will be maintained when the Tiptronic programme is selected.
This remains the case as long as the system does not automatically carry out a change of gear due to
the current driving situation.
Operating Tiptronic with the selector lever
Push the selector lever from position D/S to the right into the Tiptronic gate.
Tap the selector lever forwards ⊕ or back ㊀ to shift gear up or down ⇒ Fig. 106 .
When tapping the selector lever in the Tiptronic gate, it is not necessary to press the lock button on
the selector lever.
Operating Tiptronic with the paddles
Pull the right paddle ⇒ Fig. 107  towards the steering wheel to change up a gear.
Pull the left paddle towards the steering wheel to change down a gear.
To leave Tiptronic mode, pull the right paddle towards the steering wheel for approximately one
second.
Tiptronic is automatically deactivated if the selector paddles are not operated for some time and the
selector lever is not in the Tiptronic gate.

NOTICE
When accelerating, the gearbox automatically shifts up to the next gear shortly before the maximum
permitted engine speed is reached.
When shifting down a gear manually, the gearbox will not change gear until the engine can no longer
be overrevved.
Driving with DSG® dual clutch gearbox
The gearbox changes the forward gears up and down automatically.

Driving down hills
The steeper the gradient, the lower the gear you will need. Lower gears increase the braking effect
of the engine. Never allow the vehicle to roll down mountains or hills in the neutral position N.
Reduce your speed.
Push the selector lever from position D/S to the right into the Tiptronic gate ⇒ Changing gear using
Tiptronic .
Tap the selector lever to the rear to change down gear.
OR: shift down a gear using the paddles on the steering wheel ⇒ Changing gear using Tiptronic .
Stopping and pulling away on an uphill gradient
The steeper the uphill gradient, the lower the gear you will need.
If you wish to stop the vehicle or pull away when driving uphill, you should use the Auto Hold
function ⇒ Electronic parking brake .
When you stop the vehicle on an uphill gradient with a selected position, the vehicle must always be
prevented from rolling by depressing the brake pedal or by applying the electronic parking brake. Do
not release the brake pedal or switch off the electronic parking brake until you are about to pull
away.
Coasting with DSG® dual clutch gearbox
In coasting mode, the momentum of the vehicle can be used to save fuel in conjunction with an
anticipatory driving style. The engine no longer brakes the vehicle – the vehicle can roll for a longer
distance. The function is available only in the selector lever position D and at speeds of
approximately 40 – 130 km/h (25 mph – 80 mph).
Initiating coasting
Select the Eco driving profile in the driving profile selection menu ⇒ Driving profile selection and
4MOTION Active Control .
Take your foot off the accelerator. The engine will be disengaged and run at idling speed. The vehicle
rolls without the braking effect of the engine.
If the speed falls below 130 km/h (80 mph).
Depress the accelerator briefly.
Cancelling coasting mode
Depress the brake pedal forcefully.
OR: depress the accelerator or brake pedal briefly.
OR: pull a paddle towards the steering wheel.
OR: press the selector lever to the Tiptronic position.
OR: change the driving profile from Eco.

Distance from vehicle ahead too close
The warning lamp lights up red.
Brake request by ACC ⇒ Adaptive Cruise Control (ACC) .
The brake pedal was not depressed or not fully depressed.
Brake immediately.
Gearbox overheated
The indicator lamp lights up yellow.
A signal tone may also be given. A text message may also be shown on the instrument cluster
display.
The DSG® dual clutch gearbox can become too hot, for example, if the vehicle pulls off regularly,
during long periods at crawling speed, or in stop-and-go traffic.
Do not drive on!
Allow the gearbox to cool down in selector lever position P⇒ .
Do not drive on if the indicator lamp does not go out.
Seek expert assistance. Failure to do so could result in considerable damage to the gearbox.
Releasing the selector lever lock manually
If the power fails in the vehicle (for example if the 12-volt vehicle battery is flat) and the vehicle has
to be towed, the selector lever lock must be released manually. Seek expert assistance for this.
The manual release mechanism is located under the cover of the gearshift gate.
Removing the cover of the gearshift gate:
Switch on the electronic parking brake. If the electronic parking brake cannot be switched on, the
vehicle will have to be prevented from rolling away using other means.
Switch off the ignition.
Carefully pull the cover upwards in the area around the selector lever gaiter with connected
electrical wiring ⇒ Fig. 108 .
Pull the cover up and over the selector lever ⇒ .
Depending on the vehicle equipment, there are two possible manual release mechanism variants.
Releasing the selector lever lock manually:
Using the flat blade of the screwdriver from the vehicle toolkit, carefully push the release lever in the
direction of the arrow and keep it in this position ⇒ Fig. 108 .
Press the lock button on the front of the selector lever and move the selector lever into position N.

After manual unlocking, carefully press the cover into the centre console while ensuring that the
electrical wires are positioned correctly.
Using the flat blade of the screwdriver from the vehicle toolkit, carefully push the release lever in the
direction of the arrow and keep it in this position ⇒ Fig. 109 .
Press the lock button on the front of the selector lever and move the selector lever into position N.
After manual unlocking, carefully press the cover into the centre console while ensuring that the
electrical wires are positioned correctly.
Emergency programme
There is a fault in the system if all the displays on the instrument cluster for the selector lever
positions have a light background. The DSG® dual clutch gearbox is running in an emergency
programme. The vehicle can still be driven in the emergency programme, but only at reduced speed
and not in all gears.
In vehicles with a DSG® dual clutch gearbox, you may no longer be able to select reverse gear.
In all cases, you should have the DSG® dual clutch gearbox checked by a qualified workshop
immediately.
Vehicle does not move even though position is engaged
If the vehicle will not move in the required direction, the system may have selected the position
incorrectly.
Depress the brake pedal and reselect the position.
If the vehicle still does not move in the required direction, there is a system fault. Seek expert
assistance and have the system checked.

WARNING
Never move the selector lever out of the position P if the electronic parking brake is not switched on.
Otherwise the vehicle could move unexpectedly if it is stopped on an uphill or downhill gradient,
which could lead to accidents and serious injuries.

NOTICE
If the vehicle rolls for an extended period or at high speed with the engine switched off and the
selector lever in the position N, the DSG® dual clutch gearbox will be damaged, e.g. when being
towed.

NOTICE
If the display indicates that the gearbox is overheating for the first time, the vehicle must either be
parked safely or driven faster than 20 km/h (12 mph).

The steering assistance provided by the electromechanical steering system automatically adjusts to
the vehicle speed, steering wheel torque and steering wheel angle. The electromechanical steering
functions only when the engine is running.
You will need considerably more strength than normal to steer the vehicle if the power steering is
reduced or has failed completely.
Counter steering assistance
Counter steering assistance provides the driver with steering assistance in critical driving situations.
Additional steering forces assist the driver when counter steering ⇒ .
Progressive steering
Depending on the vehicle equipment level, progressive steering can adjust the steering response in a
driving situation. Progressive steering functions only when the engine is running.
In urban traffic, less steering input is required when parking, manoeuvring, or turning sharply.
When driving on country roads or on the motorway, the progressive steering provides a more
sporty, direct steering response, and a dynamic feel.

WARNING
If the power steering is not working, the steering wheel is difficult to turn, which makes it difficult to
steer the vehicle.
Depending on the vehicle equipment level, the power steering functions only when the engine is
running.
Never allow the vehicle to roll if the engine is switched off.
Never remove the vehicle key from the ignition if the vehicle is in motion. The steering column lock
may be activated and it will no longer be possible to steer the vehicle.

WARNING
In conjunction with the ESC, counter steering assistance provides the driver with assistance when
steering in critical driving situations. The driver must steer the vehicle at all times. Counter steering
assistance does not steer the vehicle.

NOTICE
When the vehicle is towed, the ignition must be switched on to prevent the steering wheel from
locking, and so that the turn signals, horn, wipers and window washer system can be used.
Troubleshooting
Steering requires increased force