tow VOLKSWAGEN T-ROC 2021 Owner´s Manual

NOTICE
Park Assist uses parked vehicles, the kerbs and other objects as guidance. Make sure that the tyres
and wheel rims are not damaged when parking the vehicle. If necessary, stop the parking procedure
in good time to prevent damage to the vehicle.
Prerequisites
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The following prerequisites must be met for driving into and out of parking spaces:
The traction control system (TCS) must be switched on ⇒ Brake support systems .
Distance: maintain a distance of 0.5 – 2.0 metres when driving past the parking space.
The parking space must have at least the dimensions required by Park Assist.
Speed when driving past the parking space (for parking spaces parallel to the road): not above
40 km/h (25 mph).
Speed when driving past the parking space (for parking spaces perpendicular to the road): not above
20 km/h (12 mph).
Maximum speed: 7 km/h (4 mph). An automatic braking intervention can take place when driving
into a parking space.
No trailer is connected electrically with the factory-fitted towing bracket ⇒ Notes on towing a
trailer .
The parking manoeuvre can be continued after the automatic brake intervention.
The automatic braking intervention takes place a maximum of once per parking manoeuvre. The
parking manoeuvre will be cancelled if a speed of approximately 7 km/h (4 mph) is exceeded again.

WARNING
Do not let the automatic braking intervention triggered by Park Assist tempt you to take any risks
while driving. The system is not a substitute for the full concentration of the driver.
Park Assist has system-related limitations. In some situations, automatic braking intervention may
function only in a limited way or not at all.
You should always be prepared to brake the vehicle yourself.
The automatic braking intervention is ended after approximately 1.5 seconds. Depress the brake
pedal of the vehicle yourself following the automatic braking intervention.
Looking for a parking space

Rear Traffic Alert monitors the traffic crossing behind the vehicle when reversing out of a parking
space or manoeuvring. Rear Traffic Alert functions using radar sensors in the rear bumper.
Key to ⇒ Fig. 134 :
Critical situation. Do not drive on!Possible critical situation.
Detection of a critical situation can also take place acoustically:
A warning signal will sound and a text message will be displayed in the instrument cluster for
vehicles without Park Distance Control.
In vehicles with Park Distance Control, an acoustic signal will sound with the continuous tone of Park
Distance Control. If the Park Distance Control is deactivated, no warning can be given to the driver
and the Rear Traffic Alert system will also be switched off temporarily.
If there is a system fault in the scanned area, the indicator lamp will light up yellow on the
instrument cluster display.
Automatic braking intervention to minimise damage
If Rear Traffic Alert detects an approaching road user and the driver has not pressed the brake, the
system can brake automatically.
Automatic braking intervention is activated when reversing at speeds of between 1–12 km/h (1–
7 mph). The vehicle is held stationary for up to two seconds after vehicle standstill has been
detected.
After automatic braking intervention is activated to prevent damage to the vehicle, the system
requires approximately ten seconds before it can activate another automatic braking intervention.
Automatic braking intervention can be interrupted by pressing the accelerator or brake pedal
sharply and taking control of the vehicle.
Automatic deactivation
Rear Traffic Alert is deactivated automatically and cannot be switched on if the factory-fitted towing
bracket is electrically connected to a trailer or similar ⇒ Notes on towing a trailer . Once a trailer is
electrically connected to the vehicle and the driver pulls away, a text message appears in the
instrument cluster display to inform the driver that Rear Traffic Alert has been deactivated. Rear
Traffic Alert will be automatically activated again when the trailer has been unhitched from the
vehicle. This applies if the functions were previously activated. Rear Traffic Alert must be switched
off manually for trailer towing if a non-factory-fitted towing bracket is used.

WARNING
The intelligent Rear Traffic Alert technology cannot overcome the laws of physics, and functions only
within the limits of the system. Do not let the assistance function of Rear Traffic Alert tempt you to
take any safety risks while driving. The system is not a substitute for the full concentration of the
driver.

When accelerating on a slippery surface, for example on ice and snow, accelerate carefully. The
wheels can spin even when brake support systems are active, and this can lead to a loss of control of
the vehicle.

WARNING
The effectiveness of ESC can be reduced considerably if other components and systems which affect
driving dynamics are not serviced properly or are not functioning properly. This also applies, but not
exclusively, to the brakes, tyres and other named systems.
Please always bear in mind that modifications and changes to the vehicle can affect the way brake
support systems operate.
Alterations to the suspension or the use of non-approved wheel and tyre combinations can affect
the function of brake support systems and reduce their effectiveness.
Suitable tyres support the effectiveness of ESC.

WARNING
Driving without the brake servo can considerably increase the braking distance and thus cause
accidents and serious injuries.
Never switch the engine or ignition off while the vehicle is in motion.
If the brake servo does not function or the vehicle is being towed, the brake pedal will have to be
depressed more forcefully as the braking distance will be increased due to the lack of assistance for
the brake system.
Switching the TCS on and off
Switch off the traction control system (TCS) if the vehicle does not have sufficient traction:
When driving in deep snow or on loose surfaces.
When rocking the vehicle free if it is stuck.
Then switch on TCS again.
Switching TCS on and off
TCS can be switched off and on in the Infotainment system ⇒ Infotainment system controls and
displays .
When the TCS is switched off, the yellow indicator lamp lights up on the instrument cluster
display.
As soon as the TCS starts regulating, the indicator lamp flashes yellow.
Troubleshooting

Do not drive on! Brake system fault.
Warning lamp lights up red.
Seek expert assistance immediately.
ABS failure or fault.
Warning lamp lights up yellow.
Go to a qualified workshop. The vehicle can be braked without the anti-lock brake system.
TCS regulating to prevent the wheels from spinning.
Indicator lamp flashes yellow.
ESC switched off for system-related reasons.
Indicator lamp lights up yellow.
Switch the ignition on and off.
Drive a short distance at a speed of 15 – 20 km/h (9 – 12 mph) if necessary.
If is still lit up, seek expert assistance.
The brake support systems make noises
Noises may be heard when the brake support systems are performing control interventions.
Unexpected reduction in engine power
Faults can occur in the ESC and TCS systems if the four wheels have different types of tyres.
Any differences in the rolling radius of the tyres can cause the system to reduce engine power
unexpectedly.

WARNING
If the brake system warning lamp lights up together with the ABS indicator lamp , the ABS
control function may have failed. This can cause the rear wheels to lock quickly when you brake.
Locked rear wheels can lead to a loss of control of the vehicle. If possible, reduce your speed and
drive carefully at low speed to the nearest qualified workshop in order to have the brake system
tested. Avoid sudden braking and driving manoeuvres on the way.
If the ABS indicator lamp does not go out or comes on while the vehicle is in motion, ABS is not
working properly. The vehicle can be stopped using the normal brakes only (without the anti-lock
brake system). The protection provided by the anti-lock brake system is no longer available. Go to a
qualified workshop as soon as possible.
Practical equipment
Stowage areas

Introduction
This chapter contains information on the followingsubjects:
⇒ Stowage compartment on the front passenger side 
⇒ Stowage compartment in the front centre armrest 
⇒ Drawers 
⇒ Coat and bag hooks 
Stow only light and small objects in the stowage areas.
There is a stowage compartment for the vehicle wallet under the left front seat. Always keep the
vehicle wallet in this stowage compartment.
The USB socket and the function for wireless charging in accordance with the QI standard
⇒BookletInfotainment system, may be located in the stowage compartment in the lower part of the
centre console.

WARNING
Loose objects may be flung through the vehicle interior in the event of a sudden driving or braking
manoeuvre. This can cause serious injury and can also lead to loss of control of the vehicle.
Do not stow any pets or any hard, heavy or sharp objects in the vehicle's open stowage
compartments, on the dash panel, on the luggage compartment cover or in items of clothing and
bags in the vehicle interior.
Always keep stowage compartments closed while the vehicle is in motion.

WARNING
Objects in the driver footwell can interfere with pedal operation. This can lead to loss of control of
the vehicle and increase the risk of serious injury.
Ensure that all pedals can always be operated without any hindrance.
The floor mats must always be properly secured in the footwell.
No additional foot mats or other floor coverings should be placed over the fitted foot mat.
Ensure that no objects can enter the driver footwell while the vehicle is in motion.

WARNING
Cigarette lighters left in the vehicle can become damaged or may ignite unnoticed. This can cause
serious burns and vehicle damage.

Before adjusting the seats, always ensure that there is no cigarette lighter on or near the moveable
parts of the seat.
Before closing stowage areas or compartments always ensure that there is no lighter in the way.
Never stow lighters in stowage areas or compartments or on other surfaces in the vehicle. Cigarette
lighters may self-ignite as a result of high surface temperatures, particularly in summer.

NOTICE
The heating elements in the rear window can be destroyed by objects rubbing against them.
Do not stow any temperature-sensitive objects, food or medicines inside the vehicle. Hot and cold
temperatures could damage them or render them unusable.
Objects stored in the vehicle that are made from transparent materials, such as glasses, magnifying
glasses or transparent suction cups on the windows, can concentrate the sun's rays and thus cause
damage to the vehicle.

Always ensure that the ventilation openings between the rear window and the stowage area are
uncovered to allow stale air to escape from the vehicle.
Stowage compartment on the front passenger side

Fig. 135 On the front passenger side: open stowage compartment.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Key to ⇒ Fig. 135 :
Media drives for the Infotainment system, card readers ⇒BookletInfotainment system,.
Mounting for glasses compartment.
Opening and closing the stowage compartment

If necessary, unlock the stowage compartment. The stowage compartment is locked when the key
slot is vertical.
To open: pull the opening lever.
To close: push the stowage compartment upwards.

WARNING
If the stowage compartment on the front passenger side is left open, this can increase the risk of
serious injury in the event of an accident or during sudden braking or driving manoeuvres.
Always keep the stowage compartment closed while the vehicle is in motion.

NOTICE
In some vehicle models, the stowage compartment on the front passenger side contains apertures.
Small items could fall through the apertures and become trapped behind the trim. This could cause
unusual noises and damage to the vehicle.
Stow small objects only in the stowage areas that are intended for such items.
Stowage compartment in the front centre armrest

Fig. 136 In the front centre armrest: stowage compartment.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
To open: lift the centre armrest ⇒ Fig. 136 .
To close: guide the centre armrest down.

WARNING
The centre armrest can obstruct the driver's arm movements. This can cause accidents and severe
injuries.

Always keep the stowage compartments in the centre armrest closed while the vehicle is in motion.

WARNING
Never transport an adult or child on the centre armrest.

There may be a mobile phone interface, a mobile phone holder and a USB socket with
charging function in the stowage compartment ⇒BookletInfotainment system,.
Drawers

Fig. 137 Under the right front seat: drawer.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
To open: press the button in the drawer grip and open the drawer.
To close: push the drawer under the front seat until it clicks into place.

WARNING
If the drawer is left open, it can hinder the correct operation of the pedals. This can result in
accidents and severe injuries.
Always keep the drawers closed while the vehicle is in motion. Otherwise the drawer or other items
could fall into the driver footwell and obstruct the pedals.

NOTICE
The drawer is designed for a maximum load of 1.5 kg.
Coat and bag hooks
First read and observe the introductoryinformation and safety warnings⇒Introduction 

Coat hooks are located on the centre door pillars and on the rear roof grab handles.
Bag hooks are located in the luggage compartment ⇒ Luggage compartment equipment .

WARNING
Hanging up items of clothing can restrict the driver's field of vision and cause accidents and serious
injuries.
Always hang items of clothing on the coat hook in such a way that they do not restrict the driver's
field of vision.
The coat hooks in the vehicle should be used only for lightweight clothing. Never leave any heavy,
hard or sharp objects in the pockets.

NOTICE
Each coat hook may be loaded with a maximum of 2.5 kg.
Drink holders
Introduction
This chapter contains information on the followingsubjects:
⇒ Drink holder in the rear centre armrest 
Bottle holders
Bottle holders for bottles up to a maximum volume of 1.5 l are located in the stowage
compartments in the driver and front passenger door.

WARNING
Incorrect use of the drink holders can cause injury.
Never place hot drinks in a drink holder. Hot drinks in a drink holder could be spilled and cause
scalding in any sudden braking manoeuvre or accident.
Ensure that drink bottles or any other objects do not enter the driver footwell and obstruct the
pedals while the vehicle is in motion.
Never place heavy cups, food or any other heavy items in the drink holders. These heavy objects
could be flung through the vehicle interior during an accident and cause serious injuries.

WARNING

First read and observe the introductoryinformation and safety warnings⇒Introduction 
Even when the above-mentioned requirements for using the services are met, the functionality of
the Car-Net services can be impaired or interrupted due to factors that lie outside the control of
Volkswagen AG. Such factors include in particular:
Maintenance, repairs, software updates and technical changes to your service provider’s
telecommunication systems, satellites, servers and databases.
The telecommunications provider has changed the mobile telecommunication standard for
transferring mobile data, e.g. from UMTS to EDGE or GPRS
An existing mobile telecommunications standard has been shut down by the telecommunications
provider.
Impairment or interruption to mobile and GPS reception, e.g. due to high speeds, solar storms,
weather, landscape, interfering devices or intensive use of the mobile network in the relevant cells.
Restricted availability, completeness or correctness of information provided by third parties, e.g.
maps.
Countries where Volkswagen Car-Net services are not available.
Apps
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The Volkswagen Car-Net app can execute Volkswagen Car-Net services in the vehicle and provide
information.
Volkswagen App-Connect allows content from Volkswagen apps and third party apps on mobile
devices to be shown on the Infotainment system screen.
There may be problems with compatibility with third party apps.
A wide range of applications may be available and they may be vehicle-specific and country-specific
⇒ . Content, range and provider of applications can vary. Some applications also depend on
availability of services offered by third parties.
We are unable to guarantee that the available apps can be run on all mobile devices and all
operating systems.
Applications offered by Volkswagen can be changed, discontinued, deactivated, reactivated and
expanded without prior notice.
Transporting items
Stowing luggage and loads
Cargo and luggage can be transported in the vehicle, on a trailer ⇒ Technical requirements  and on
the roof ⇒ Roof carrier . Always observe the legal regulations.
Stowing luggage safely in the vehicle
Always distribute any loads in the vehicle as evenly as possible.