roof VOLKSWAGEN T-ROC 2021 Owner´s Manual

Side view

Fig. 3 Overview of the right side of the vehicle.
Key to ⇒ Fig. 3 :
Tail light cluster ⇒ Lights ⇒ Changing bulbs 
Tank flap ⇒ Fuel and emission control 
Door release lever ⇒ Doors and central locking button 
Roof railing ⇒ Roof carrier 
Exterior mirror ⇒ Exterior mirrors 
Headlights ⇒ Lights 
Lifting points for the jack ⇒ Changing a wheel 

Front passenger side

Fig. 10 Overview of the front passenger side (left-hand drive vehicles). The location is mirrored in
right-hand drive vehicles.
Key to ⇒ Fig. 10 :
Vents ⇒ Heating and air conditioning system 
At the side of the dash panel: key-operated switch for disabling the front passenger front airbag
⇒ Airbag system 
Operating lever for the stowage compartment ⇒ Stowage areas 
Controls in the roof
Symbol Meaning

Buttons for interior and reading lights ⇒ Interior lighting .
Switch for glass roof ⇒ Glass roof .
Buttons for the sun blind ⇒ Protection from the sun .
Buttons for emergency call service, information call and breakdown call ⇒ In an
emergency 
Driver information
Symbols in instrument cluster
The warning and indicator lamps indicate various warnings, faults or certain functions. Some
warning and indicator lamps light up when the ignition is switched on and must go out once the
engine is running or the vehicle is in motion.
Depending on the vehicle equipment level, symbols may be displayed in the instrument cluster
instead of warning lamps.

General notes
Checklist
Observe the following information both before and during every journey to ensure your own safety,
and the safety of all passengers and other road users ⇒ :

Check that all lights and turn signals are working properly.

Check the tyre pressure and fuel level Tyre pressure, Fuel gauge.

Check the washer fluid level Washer fluid.

Make sure that you have a good, clear view through all of the windows Caring for and cleaning the
vehicle exterior.

Secure any objects and luggage in the stowage compartments, the luggage compartment or on the
roof Transporting items.

Ensure that you are able to operate the pedals freely at all times.

Secure any children travelling in the vehicle in a restraint system suitable for their weight and size
Safe transport of children.

Adjust the front seats, head restraints and mirrors properly to match the size of the occupants
Sitting position, Mirrors.

Wear shoes that provide proper support for your feet when using the pedals.

The floor mat in the footwell on the driver side must leave the pedal area free and must be securely
fastened.

Volkswagen offers two different front passenger front airbag systems:
A B
Features of the front passenger
front airbag that can be switched
off only by a qualified workshop.
Features of the front passenger front airbag that can be
switched off manually using the key-operated switch
⇒ Switching the front passenger front airbag on and off .
– Front passenger front airbag in the dash panel.
Indicator lamp

Fig. 39 In the roof console: indicator lamp for deactivated front passenger front airbag or indicator
lamp for activated front passenger front airbag .
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will go out after a few seconds.

WARNING
If there is a fault in the airbag system, the airbag may not trigger correctly, may not trigger at all or
may trigger unexpectedly. This could cause severe or fatal injuries.
The airbag system should be checked by a qualified workshop as soon as possible.
Never fit a child seat to the front passenger seat or remove a child seat that is already fitted! The
front passenger front airbag may deploy during an accident in spite of the fault.

NOTICE
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
Description and function of the airbags
First read and observe the introductoryinformation and safety warnings⇒Introduction 

Depending on the vehicle equipment, the high-visibility waistcoat may be located in a stowage
compartment in the front door trim or in the stowage compartment on the front passenger side
⇒ Driver door , ⇒ Front passenger side .
The high-visibility waistcoat must comply with legal requirements.
Fire extinguisher
Depending on the equipment, a fire extinguisher may be located in a holder in the footwell under
the front passenger seat.
The fire extinguisher must meet legal requirements, be ready for use at all times and be checked on
a regular basis (see inspection seal on the fire extinguisher).

WARNING
In the event of a sudden driving or braking manoeuvre or accident, loose objects could be flung
though the vehicle and cause severe injuries.
Always secure the first-aid kit, warning triangle and fire extinguisher safely in the holders in the
vehicle.
Stow the high-visibility waistcoat in the stowage compartments so that it can be easily accessed.
Information call, breakdown call and emergency call service

Fig. 49 In the roof console: control for voice services.
With some equipment levels, a control may be installed in the roof console. Pressing the buttons ,
and ⇒ Fig. 49  enables you to access the following voice services: information call,
breakdown call and emergency call service.
The required connection is established by a factory-fitted control unit. A connection to a telephone
call centre will be established when you initiate one of the voice services.
Indicator lamp
The control is equipped with an indicator lamp ⇒ Fig. 49  (arrow). This displays the following
statuses:
Off: all voice services are deactivated.
Flashing red for approx. 20 seconds after the ignition is switched on: at least one voice service is
disabled.

Vehicle unlocking is confirmed by all the turn signals flashing twice and locking by the turn signals
flashing once.
Locking and unlocking the boot lid
When the vehicle is locked, the boot lid will be unlocked automatically if you open it when a vehicle
key is located within the operating range of the boot lid ⇒ Fig. 52 .
The boot lid is locked automatically after it is closed.
If the vehicle is completely unlocked, the boot lid will not lock automatically when closed.
Temporarily deactivating Keyless Access
Keyless Access can be deactivated temporarily as described below so that the vehicle cannot be
unlocked and started due to misuse by unauthorised third parties.
Lock the vehicle with the button in the vehicle key.
In addition, touch the sensor on the outside of the door handle ⇒ Fig. 53Ⓑ  once within five
seconds. Do not reach into the door handle.
Keyless Access is temporarily deactivated.
Check deactivation by waiting for at least ten seconds and then pull the door handle again. It should
not be possible to open the door.
When the vehicle is next unlocked, it can be unlocked only using the vehicle key. The Keyless Access
locking and starting system is reactivated the next time the vehicle is unlocked.
Operating the convenience functions
All electric windows and the glass roof can be closed automatically.
Keep a finger on the sensor ⇒ Fig. 53Ⓑ  of the driver or front passenger door handle for a few
seconds until the windows and glass roof are closed.
The sensor functions can be set in the Vehicle settings menu in the Infotainment system
⇒ Infotainment system controls and displays .

The unlocking function is deactivated for a few seconds so that you can check that the vehicle has
been locked successfully.

If the message Keyless Access system faulty appears on the instrument cluster display, there may be
a malfunction in the Keyless Access system. Go to a qualified workshop.

If there is no vehicle key in the vehicle or if it is not detected, a message will be shown on the
instrument cluster display. This may occur if the vehicle key is subject to interference by another

radio signal or is covered by another item, e.g. an aluminium case ⇒ Starting and stopping the
engine .

If the vehicle has a DSG® dual clutch gearbox, it can be locked only if the selector lever is in
position P.

The entire vehicle will be unlocked if the sensor is touched twice, even if a single door has already
been unlocked.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Keyless Access does not work
The function of the sensors may be restricted if they become very dirty.
Clean the sensors.
All turn signals flash four times
The vehicle key used last is still in the vehicle.
Doors and central locking button
Introduction
This chapter contains information on the followingsubjects:
⇒ Indicator lamp in the driver door 
⇒ Automatic locking and unlocking 
⇒ Central locking button 
⇒ Opening and closing the driver door manually 
⇒ Manually closing the front passenger door and rear doors 
⇒ Childproof lock 
⇒ SAFELOCK 
⇒ Troubleshooting 
If the vehicle key or central locking fails, the doors can be locked manually and, in some cases, also
unlocked manually.
The central locking system enables you to centrally lock and unlock all the doors, the boot lid and
the tank flap of the vehicle.

The doors can be unlocked and opened from inside by pulling the door release handle.
Childproof lock

Fig. 59 Childproof lock: rear left door, rear right door.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Key to ⇒ Fig. 59 :
Childproof lock is switched off.
Childproof lock is switched on.
The childproof lock prevents the rear doors being opened from the inside.
When the childproof lock is activated, the door can only be opened from the outside.
Switching the childproof lock on and off
Unlock the vehicle and open the appropriate rear door.
Move the slot to the corresponding position.

WARNING
The door cannot be opened from the inside when the childproof lock is activated.
Never leave children or people requiring assistance alone in the vehicle when the doors are locked.
This may mean that these people lock themselves in the vehicle. They could become trapped in the
vehicle in an emergency and may not be able to get themselves to safety. People locked in the
vehicle may be subjected to very high or very low temperatures.
Temperatures inside a locked vehicle may become extremely hot or cold, depending on the season.
This can cause serious injuries and illness or fatalities, especially in the case of small children.
SAFELOCK
First read and observe the introductoryinformation and safety warnings⇒Introduction 

There is a fault in the locking system.
Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Turn signals do not flash
If the turn signals do not flash as confirmation when the vehicle is locked:
At least one of the doors or the boot lid is not closed.
OR: convenience closing is in progress and not all windows and the glass roof have been closed.
Vehicle locks itself automatically
The vehicle will lock itself again automatically after approx. 45 seconds if one of the following
conditions applies:
The vehicle has been unlocked but not opened.
The ignition has not been switched on.
The boot lid has not been opened.
The vehicle has been unlocked using the lock cylinder.
The vehicle has been locked using the central locking button in the vehicle interior.
Response when locking the vehicle with a second vehicle key
Keyless Access: the vehicle key located inside the vehicle will be blocked from starting the engine if
the vehicle has been locked from the outside using a second vehicle key. Press the button on the
vehicle key in the vehicle interior to enable it to start the engine ⇒ Starting and stopping the
engine .
Locking the vehicle after airbags have been triggered
The entire vehicle is unlocked if the airbags are activated in an accident. Depending on the extent of
the damage, the vehicle can be locked as follows after an accident:
Switch the ignition off and then back on again.
Automatic deactivation of the sensors
The vehicle is not unlocked or locked for an extended period.
A sensor has been triggered an excessive number of times.
Reactivating the sensors:
Unlock the vehicle with the button in the vehicle key.

NOTICE

OR: switch on the ignition using a valid vehicle key. A short alarm lasting around one second may
sound.
On vehicles with Keyless Access: grip the door handle ⇒ Unlocking or locking the vehicle with
Keyless Access .

The anti-theft alarm will not function correctly if the 12-volt vehicle battery is weak or discharged.
Interior monitoring system and anti-tow alarm

Fig. 60 In the roof console: sensors for the interior monitoring system (arrows).
If movements are detected in the vehicle interior when the vehicle is locked, the interior monitoring
system will trigger an alarm ⇒ Fig. 60 .
The anti-tow alarm will be triggered if the vehicle is lifted.
Switching on the interior monitoring system and anti-tow alarm
Close the stowage compartments in the roof console so that the sensors can function.
Close the windows, glass roof, doors and boot lid
Press the locking button once.
The interior monitoring system and anti-tow alarm are activated.
Temporarily switching off the interior monitoring system and anti-tow alarm
The interior monitoring and the anti-tow alarm can be switched off temporarily in the Vehicle
settings menu in the Infotainment system ⇒ Infotainment system controls and displays .
To avoid false alarms, deactivate interior monitoring and the anti-tow alarm in the following
situations:
If any people or animals are to remain inside the vehicle.
If the vehicle is to be loaded onto another vehicle, transported or towed away.
If the vehicle is to be parked in a car wash or a two-storey garage.
If one or more windows or the glass roof are fully or partly open.