power steering VOLKSWAGEN TIGUAN 2013 1.G Owners Manual

Remove your finger from the lock sensor surface to stop the function. If you touch the unlock sensor
surface 1 on the inside of the door handle immediately after releasing the lock sensor surface 1 (ar-
row), all of the windows will open (safety function). Pinch protection is active during convenience
closing of the windows.
The settings in the Settings – Convenience menu determine which doors open when the door
handle sensor surface is touched.
NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a
valid vehicle key is within range of the vehicle.
x All windows may open if you turn the spray of water or steam away from and then back onto
the door handle sensor surface in quick succession. If at least one power window is opened
and the sensor is continuously activated, convenience closing is started.
The door may not open if the outside and inside door handles are used at the same time.
If the automatic transmission is not in Park (P) position, the electronic steering column lock will
not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle
key.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not
be possible to unlock and lock the vehicle using Keyless Access The vehicle can still be manually
locked or unlocked with the key bit
The driver message Key not in range appears in the instrument cluster display if there is no
remote control vehicle key inside the vehicle or if the system does not recognize the vehicle key. The
key may not be recognized, for example, if it is covered by something that interferes with the signal
(such as a briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as
cell phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the
door handle sensors work. Cleaning the door handles can help with this problem 279.
Anti-theft alarm system

x Opening a door that has been mechanically unlocked.
x Forcibly opening a door.
x Forcibly opening the engine hood.
x Forcibly opening the rear hatch.
x Switching on the ignition with an invalid key.
x Disconnecting the vehicle battery.
x Disconnecting an anti-theft system integrated trailer.
Deactivating the alarm
Unlock the vehicle with the unlock button on the remote control vehicle key and switch on the ignition
with a valid remote control vehicle key.
For vehicles with Keyless Access, the alarm can be deactivated by grasping one of the door handles
when a valid vehicle key is in range or by holding the remote control vehicle key to the right of the
steering column trim and pressing the starter
After the alarm has stopped and the vehicle is opened again in the same or a different area that
is protected by the alarm, the alarm is triggered again. For example, the alarm will sound again if the
rear hatch is opened after one of the doors has been opened.
The anti-theft alarm system is not activated when the vehicle is locked with the power lock
switch 1 on the inside of the driver or front passenger doors.
If the driver door is mechanically unlocked using the vehicle key bit, only the driver door is un-
locked, but not the entire vehicle. Switching on the ignition deactivates the anti-theft alarm system and
activates the central locking button. To unlock the doors, use the central locking button or remote
control vehicle key.
If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.

Driving with an open rear hatch can lead to serious personal injury. If you have to drive with an open
rear hatch, make sure that all objects and the hatch itself are properly secured and take appropriate
measures to keep toxic exhaust fumes from entering the vehicle.
WARNING
Driving with an unlatched or open rear hatch can lead to serious personal injury.
x Never transport objects larger than those fitting completely into the luggage compartment,
because the rear hatch cannot be closed properly.
x After closing the hatch, always pull up on it to make sure that it is properly closed and
cannot open suddenly when the vehicle is moving.
x Always stow all objects securely in the luggage compartment. Loose objects can fall out
of the luggage compartment and injure others on the road behind you.
x Drive carefully; anticipate what other drivers will do.
x Avoid abrupt or sudden acceleration, steering, or braking, because the unlatched rear
hatch can move suddenly.
x Always mark objects sticking out from the luggage compartment clearly for others to see.
Obey all applicable legal requirements.
x Never use the rear hatch to “clamp” or “hold” objects that stick out of the luggage
compartment.
x Always remove any luggage rack or other rack mounted on the rear hatch (along with any
luggage on the rack) before driving with an open rear hatch.
WARNING
Driving with an open rear hatch can cause poisonous carbon monoxide in the engine exhaust
to get into the passenger compartment.
x Carbon monoxide causes drowsiness, inattentiveness, poisoning, and loss of
consciousness. It can lead to accidents and severe personal injuries.
x Always keep the rear hatch closed while driving to help keep poisonous exhaust fumes
from being drawn into the vehicle.
x Never transport objects that are too large to fit completely into the luggage area, because
then the rear hatch cannot be fully closed.
x If you absolutely must drive with an open rear hatch, do the following to reduce the risk of
carbon monoxide poisoning:
– Close all windows and the power sunroof.
– Switch off the climate control system's air recirculation feature.
– Open all air vents in the instrument panel.
– Set the fresh air fan to the highest speed.
NOTICE
The open rear hatch changes the vehicle's length and height.
Driving a loaded vehicle

WARNING
Improper use of remote control vehicle keys can result in serious personal injury.
x Always take the key with you when you leave the vehicle. The engine can be started and
vehicle systems such as the power windows can be operated, leading to serious personal
injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the
vehicle. The doors can be locked with the remote control vehicle key. This could result in
people being trapped in the vehicle in an emergency. For example, depending on the time of
year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in
temperatures in the vehicle that are much higher than the outside temperatures, particularly
in summer. Temperatures can quickly reach levels that can cause unconsciousness and
death, particularly to small children.
x Never remove the key from the ignition switch while the vehicle is moving or rolling to a
stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
Leaving the key in the ignition for a long time when the engine is not running will drain the vehicle
battery.
Leaving the selector lever for a long period of time in any position other than Park (P) when the
ignition is switched off can drain the vehicle battery.
On automatic transmission vehicles, the vehicle key can be removed from the ignition switch
only when the transmission is in Park (P). You may have to press the release button on the
transmission selector lever to put the lever into Park (P).
Applicable only in the United States
Starter button

Fig. In the center console: Starter button of the Keyless Access locking and starting system.

Please perform these steps only in the order listed.
Vehicles without Keyless AccessVehicles with Keyless Access
4. Apply the electronic parking brake to help prevent the vehicle from moving .
5. Turn the remote control vehicle key
to position ⇒ fig. (0) in the ignition switch.
Briefly press the starter button ⇒ fig. . If the
engine will not switch off, carry out the
emergency shutoff procedure
6. With a manual transmission, shift into 1st gear (vehicle on flat surface or pointing uphill) or
reverse (vehicle pointing downhill).
7.
Removing the vehicle key from the ignition
switches off electrical equipment and
activates the steering column lock.
Opening the doors switches off electrical
equipment and activates the steering
column lock.

WARNING
Never stop the engine before the vehicle has come to a complete stop. You can lose control
of the vehicle, crash, and be seriously injured.
x The airbags and safety belt pretensioners will not work when the ignition is switched off.
x The brake booster does not work when the engine is not running. More brake pedal
pressure will be needed to stop the vehicle.
x The power steering system does not work when the engine is not running, and you will
need more force to steer the vehicle.
x When the key is removed from the ignition switch, the steering will lock and you will not
be able to steer the vehicle.
NOTICE
If the vehicle has been driven hard for a long time, the engine could overheat when it is
stopped. To reduce the risk of engine damage, let the engine idle in Neutral for about 2 minutes
before you switch off the ignition.
If the ignition is switched on or the engine is running and the driver door is opened, a chime
sounds. The chime is also a reminder to switch off the engine and turn off the ignition before leaving
and locking the vehicle from the outside.
On vehicles with automatic transmissions, the vehicle key can only be removed from the ignition
when the transmission is in Park (P).
After the engine has been switched off, the radiator fan in the engine compartment may keep
running for several minutes, or may start running after the vehicle has been parked for a while, even if
the ignition is switched off and the vehicle key has been removed. The radiator fan shuts off
automatically when the engine has cooled down enough.
Applicable only in Canada
Stopping the engine

Please perform these steps only in the order listed.
Vehicles without Keyless Access
1. Bring the vehicle to a complete stop ⇒ .
2. Depress and hold down the brake pedal until step 4 is completed.
3. Automatic transmission: Shift the transmission into Park (P).
4. Apply the electronic parking brake to help prevent the vehicle from moving
5. Turn the remote control vehicle key to position ⇒ fig. (0) in the ignition switch.
6. With a manual transmission, shift into 1st gear (vehicle on flat surface or pointing uphill) or
reverse (vehicle pointing downhill).
7. Removing the vehicle key from the ignition switches off electrical equipment and activates
the steering column lock.

WARNING
Never stop the engine before the vehicle has come to a complete stop. You can lose control
of the vehicle, crash, and be seriously injured.
x The airbags and safety belt pretensioners will not work when the ignition is switched off.
x The brake booster does not work when the engine is not running. More brake pedal
pressure will be needed to stop the vehicle.
x The power steering system does not work when the engine is not running, and you will
need more force to steer the vehicle.
x When the key is removed from the ignition switch, the steering will lock and you will not
be able to steer the vehicle.
NOTICE
If the vehicle has been driven hard for a long time, the engine could overheat when it is
stopped. To reduce the risk of engine damage, let the engine idle in Neutral for about 2 minutes
before you switch off the ignition.
If the ignition is switched on or the engine is running and the driver door is opened, a chime
sounds. The chime is also a reminder to switch off the engine and turn off the ignition before leaving
and locking the vehicle from the outside.
On vehicles with automatic transmissions, the vehicle key can only be removed from the ignition
when the transmission is in Park (P).
After the engine has been switched off, the radiator fan in the engine compartment may keep
running for several minutes, or may start running after the vehicle has been parked for a while, even if
the ignition is switched off and the vehicle key has been removed. The radiator fan shuts off
automatically when the engine has cooled down enough.

WARNING
Parking improperly can cause serious personal injury.
x Never remove the key from the ignition switch while the vehicle is moving or rolling to a
stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
x Never park the vehicle where the hot exhaust system or catalytic converter could ignite
flammable materials, such as brush, leaves, dry grass, spilled fuel, etc.
x Always apply the parking brake when parking your vehicle.
x Improper use of the parking brake can seriously injure you and your passengers.
x Never use the parking brake to slow down the vehicle when it is moving, except in an
emergency. The stopping distance is much longer because only the rear wheels are braked.
Always use the foot brake to stop the vehicle.
x Never activate the throttle manually from the engine compartment when the engine is
running and the automatic transmission is in gear. The vehicle will start to move as soon as
the engine speed increases even if the parking brake is on.
x Never leave children or anyone who cannot help themselves behind in the vehicle. They
could release the parking brake and move the gear selector lever or gear shift, which could
cause the vehicle to start moving. This can lead to a crash and serious personal injuries.
x Always take the key with you when you leave the vehicle. The engine can be started and
vehicle systems such as the power windows can be operated, leading to serious personal
injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the
vehicle. The doors can be locked with the remote control vehicle key, trapping passengers in
the vehicle in an emergency. For example, depending on the time of year, people trapped in
the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in
temperatures in the vehicle that are much higher than the outside temperatures, particularly
in summer. Temperatures can quickly reach levels that can cause unconsciousness and
death, particularly to small children.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in
height and could damage your bumper and related parts if the front of your vehicle hits a
barrier or curb that is too high while your are getting into or out of a parking spot. To help
prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over
curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as
bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).
Warning and indicator lights

slush or snow, ESC cannot perform the same way it would on a dry surface. If the vehicle
“hydroplanes” (rides on a cushion of water instead of the road surface), ESC will not be able to help
you steer the vehicle because contact with the pavement has been interrupted and the vehicle cannot
be braked or steered. During fast cornering, particularly on winding roads, ESC cannot always deal as
effectively with difficult driving situations as it can at lower speeds. When towing a trailer, ESC is not
able to help you regain control as it would if you were not towing a trailer.
Always adjust your speed and driving style to visibility, road, traffic, and weather conditions. ESC
cannot override the vehicle's physical limits, increase the available traction, or keep a vehicle on the
road if road departure is a result of driver inattention. Instead, ESC improves the possibility of keeping
the vehicle under control and on the road during extreme maneuvers by using the driver's steering
inputs to help keep the vehicle going in the intended direction. If you are traveling at a speed that
causes you to run off the road before ESC can provide any assistance, you may not experience the
benefits of ESC.
ESC includes and/or works together with the ABS, BAS, ASR, EDL, and XDL systems (see below).
ESC is switched on all the time and cannot be switched off.
Anti-Lock Brake System (ABS)
ABS helps to keep the wheels from locking up and helps to maintain the driver's ability to steer and
control the vehicle. This means the vehicle is less likely to skid, even during hard braking:
x Push the brake pedal down hard and hold it there. Don't take your foot off the pedal or reduce the
force on the pedal!
x Do not “pump” the brake pedal or let up on it!
x Steer the vehicle while pushing down hard on the brake pedal.
x ABS stops working if you release or let up on the brake.
When ABS is doing its job, you will notice a slight vibration through the brake pedal and hear a
noise. ABS cannot shorten the stopping distance under all conditions. The stopping distance may
even be longer, for instance, when driving on gravel or on newly fallen snow covering an icy or
slippery surface.
When driving forwards on loose surfaces, a special off-road ABS is automatically activated. In this
mode, the front wheels could lock briefly. This shortens the braking distance in off-road situations as
the wheels dig into loose surfaces. This occurs only when driving straight ahead. When the front
wheels are turned, the normal ABS is activated.
Brake Assist (BAS)
The Brake Assist System can help to reduce stopping distances. If you press the brake pedal very
quickly, BAS detects an emergency situation. It then very quickly builds up full brake system pressure,
maximizing braking power and reducing the stopping distance. This way, ABS can be activated more
quickly and efficiently.
Do not reduce pressure on the brake pedal! BAS switches off automatically as soon as you release or
let up on the brake.
Anti-Slip Regulation (ASR)
ASR reduces engine power directed to spinning wheels and adjusts power to the road conditions.
Even under poor road conditions, ASR can make it easier to get moving, accelerate, and climb hills.
ESC and ASR can help when driving on loose surfaces (such as gravel) and in deep snow. If you get
stuck in deep snow, you may be able to get going again by “rocking” the vehicle back and forth. ESC
and ASR recognize this special driving situation and automatically increase the speed of the front
wheels. Keep pressing the accelerator and let ESC increase the speed of the front wheels to help you
keep moving or get moving again.
Electronic Differential Lock (EDL and XDL)
EDL is applied during regular straight-line acceleration. EDL gently brakes a drive wheel that has lost
traction (spinning) and redirects the drive force to other drive wheels. In extreme cases, EDL

Lights
up Possible cause Proper response
D
Power steering assist is reduced.
Stop, restart the engine, and drive a short
distance. If the yellow warning light does not
come on again, you do not need to have the
steering system checked.
Otherwise, have the steering checked
immediately by an authorized Volkswagen
dealer or an authorized Volkswagen Service
Facility.
Vehicle battery was disconnected and
has been reconnected.
Drive a short distance at about 10 - 12 mph
(15 - 20 km/h).


Flashes Possible cause Proper response
D Electronic steering column lock
malfunction.

To help make it more difficult to steal your vehicle, you should always make sure the steering column
is locked before leaving the vehicle.
Electronic steering column lock
The steering column is locked by removing the remote control vehicle key from the ignition switch
when the vehicle is not moving standing still. The electronic steering column lock does not lock if the
vehicle moves for more than 10 seconds after the remote control vehicle key is removed.
Vehicles with Keyless Access: The steering column is locked if the driver door is opened with the
ignition switched off. The vehicle must be standing still and the transmission must be in Park (P) on an
automatic transmission vehicle.
If the driver door is opened before the ignition is switched off, the electronic steering column lock is
activated only after the vehicle has been locked with the vehicle key or via the door handle.
Mechanical steering column lock
Vehicles without Keyless Access: The steering column is locked if the vehicle is stationary and the
vehicle key is removed from the ignition switch.

Engaging the steering column
lock
Disengaging the steering column
lock
Parking the vehicle 191. Turn the steering wheel slightly to
take pressure off the steering
column lock.
Remove the vehicle key. Insert the vehicle key into the
ignition switch.
Turn the steering wheel slightly until
you hear the steering column lock
engage.
Hold the steering wheel in this
position and turn the ignition switch.

Power steering
Power steering automatically adjusts to driving speed, steering torque, and the steering angle of the
wheels. Power steering works only when the engine is running.
If power steering is reduced or lost completely, it will be much harder to steer and control the vehicle.
Counter-steering assistance
Counter-steering assistance is part of Electronic Stability Control (ESC). This feature makes it easier
for the driver to control the vehicle in difficult situations. For example, if you have to brake hard on a
surface that provides uneven traction, the vehicle could pull to the right or left. ESC detects this
situation and helps the driver counter-steer with additional steering power ⇒ .
WARNING
The counter-steering assistance in ESC can do no more than help the driver steer in difficult
situations. The driver must still control the vehicle. The vehicle does not steer by itself with
this feature!
NOTICE
If the ignition is off, the steering column lock will engage and the vehicle cannot be steered.
For this reason, you must leave the ignition on when going through an automatic car wash, for
example, so that the wheels will still steer.