wiper blades VOLKSWAGEN TIGUAN 2018 Owners Manual

Texts with this symbol contain additional information on the protection of the environment.
Texts with this symbol contain additional information.
Vehicle overviews
Front view
Fig. 2 Front view of the vehicle.
Key to ⇒ Fig. 2:
Windscreen:
- Vehicle identification number ⇒ Technical data
- Windscreen heating ⇒ Windscreen heating
- Windscreen wipers ⇒ Wipers⇒ Wiper blades
- Camera window for assist systems ⇒ Caring for and cleaning the vehicle exterior
- Rain/light sensor in the area of the interior mirror ⇒ Rain/light sensor⇒ Caring for and 
cleaning the vehicle exterior
- Sensor for light functions ⇒ Rain/light sensor⇒ Caring for and cleaning the vehicle 
exterior
Bonnet opening lever ⇒ In the engine compartment
Behind the Volkswagen badge: radar sensor for assist systems ⇒ Caring for and cleaning 
the vehicle exterior
Headlights ⇒ Lights⇒ Changing bulbs
Texts with this symbol indicate dangerous situations which will lead to fatal or severe
injuries if you do not observe the warning.
DANGER
Texts with this symbol indicate dangerous situations which could lead to fatal or severe
injuries if you do not observe the warning.
WARNING
Texts with this symbol indicate dangerous situations which could lead to slight or medium
injuries if you do not observe the warning.
CAUTION
Texts with this symbol indicate situations which could cause vehicle damage if you do not
observe the warning.
NOTICE
Owner's manual

Rear window:
- Rear window heating ⇒ Heating and air conditioning system
- Rear wiper ⇒ Wipers⇒ Wiper blades
- Window aerial ⇒ Radio reception and aerials
Tail light clusters ⇒ Lights⇒ Changing bulbs
Area for:
- Number plate lights ⇒ Changing bulbs
- Rear view camera system ⇒ Rear view camera system (Rear Viewyf
- Boot lid release button ⇒ Opening and closing the boot lid
Tail light clusters ⇒ Lights⇒ Changing bulbs
Behind the bumper: radar sensor for assist systems ⇒ Caring for and cleaning the vehicle 
exterior
Sensors for assist systems ⇒ Caring for and cleaning the vehicle exterior
Towing bracket ⇒ Trailer towing
Behind a cover: mounting for towing eye ⇒ Tow-starting or towing
Luggage compartment
Fig. 5 Overview of the luggage compartment.
Fig. 6 Side areas of the luggage compartment.
Key for ⇒ Fig. 5 and ⇒ Fig. 6:
Luggage compartment cover ⇒ Luggage compartment cover
Release lever for the load-through hatch ⇒ Load-through hatch
Retaining rings for top tether (child seatyf ⇒ Securing child seats with top tether upper 
strap
Spare wheel or fully-functional spare wheel (depends on equipmentyf ⇒ Wheels and tyres
Handle recess for luggage compartment floor ⇒ Luggage compartment floor
Vehicle tool kit ⇒ Vehicle toolkit
Lower holder for the net partition ⇒ Net partition

Fig. 102 On the left of the steering column: operating the rear window wiper.
The windscreen wipers will only function when the ignition is switched on and the bonnet and boot
lid are closed.
Move the windscreen wiper lever to the desired position ⇒:
Wipers switched off.
Interval wipe for the windscreen or rain/light sensor mode. The interval wipe for the
windscreen depends on the speed of the vehicle. The wipers will wipe more frequently as the
vehicle moves faster.
Slow wipe.
Fast wipe.
x Flick wipe – wipes briefly. Push and hold the lever down for longer to wipe more quickly.
Pulling the lever activates the wash and wipe system for cleaning the windscreen. The
Climatronic will switch to air recirculation mode for approximately 30 seconds to prevent the
smell of the windscreen washer fluid from entering the vehicle interior.
Use the switch to set the interval lengths (vehicles without a rain/light sensoryfRU
adjust the sensitivity of the rain/light sensor.
Interval wipe for the rear window. The windscreen wiper will wipe the window
approximately every 6 seconds.
Pushing the lever activates the wash and wipe system for cleaning the rear window.
When switched on, the wipers will temporarily be switched to the next setting down when the
vehicle is stationary.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Without adequate anti-freeze, the washer fluid can freeze on the windscreen and obscure
your view.
•In winter temperatures, the windscreen washer system should only be used when
adequate frost protection has been added.
•Never use the windscreen washer system at winter temperatures before the
windscreen has been heated by the ventilation system or the windscreen heating. This
could lead to the anti-freeze mixture freezing on the windscreen and restrict the
driver's vision.
WARNING
Worn or dirty windscreen wiper blades reduce visibility and increase the risk of accidents
and severe injuries.
•Always change wiper blades if they are damaged or worn and no longer clean the
windows properly ⇒ Wiper blades.
WARNING
Before setting off and before switching on the ignition, always check the following to avoid
damage to the windows, wiper blades and wiper motor:
•The wiper lever is located in the basic position.
•Snow and ice have been removed from the wiper blades and windows.
•Wiper blades that have become frozen onto the glass have been carefully loosened.
Volkswagen recommends using a de-icer spray for this.
NOTICE
Do not switch on the wipers when the windscreen is dry. Using the wipers when the glass
is dry can damage the glass.
NOTICE

When parking the vehicle in cold weather, it may be helpful to leave the windscreen wipers in
the service position to make it easier to loosen the wiper blades ⇒ Wiper blades.
Wiper functions
Automatic activation of the rear window wiper
The rear window wiper is switched on automatically if the front windscreen wipers are switched on
and reverse gear is engaged. The automatic wipe function can be activated and deactivated in the
Infotainment system in the Vehicle settings menu ⇒ Operation and display in the 
Infotainment system:
Heated washer jets
The heating defrosts frozen washer jets. The heating output is regulated automatically when the
ignition is switched on depending on the ambient temperature. Only the jets are heated and not the
hoses carrying the washer fluid.
Headlight washer system
The headlight washer system cleans the headlight lenses and only works when the vehicle lighting
is switched on.
Once the ignition has been switched on, the headlights will also be washed the first time the wash
and wipe system for the windscreen is used, and every tenth time thereafter. Hardened dirt, such
as insect remains, should be removed from the headlight lens at regular intervals.
In winter, you should remove any snow from the headlight washer system covers in the bumper
prior to use to keep the system in working order. Remove any ice with a de-icer spray.
Rain/light sensor
Fig. 103 On the right of the steering column: wiper lever.
When the rain/light sensor is activated, it automatically controls the frequency of the wiper intervals,
depending on the intensity of the rain.
Activating and deactivating the rain/light sensor
•Position Ⓐ - the rain/light sensor is deactivated.
•Position Ⓑ - the rain/light sensor is activated, automatic wipe when necessary.
The automatic wipe function can be activated and deactivated in the Infotainment system in
the Vehicle settings menu ⇒ Operation and display in the Infotainment system:
If the automatic wipe function is deactivated in the Infotainment system, the intervals are set at fixed
levels.
Setting the sensitivity of the rain/light sensor
The sensitivity of the rain/light sensor can be adjusted manually using the switch in the wiper lever
⇒ Fig. 103①⇒.
•Switch to the right – high sensitivity.
•Switch to the left – low sensitivity.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
The rain/light sensor cannot always detect every rain shower and activate the windscreen
wipers.
•If necessary, switch on the windscreen wipers manually if the water on the windscreen
restricts the field of vision.
WARNING

Troubleshooting
Washer fluid level too low. Fill up the washer fluid reservoir as soon as possible ⇒ Washer 
fluid.Fault in the rain/light sensor. Switch the ignition on and off. If the indicator lamp still lights
up permanently after you switch the ignition back on, seek expert assistance.Fault in
windscreen wipers. Switch the ignition on and off. If the indicator lamp still lights up permanently
after you switch the ignition back on, seek expert assistance.
Changes in the response of the rain/light sensor
Possible causes for faults and misinterpretations relating to the sensitive surface of the rain/light
sensor ⇒ Vehicle overviews include:
•Damaged wiper blades: a film of water or smears caused by damaged wiper blades can
increase the time the wipers are switched on, can shorten the length of the intervals between
wipes or cause the wipers to run quickly and continuously.
•Insects: insects hitting the windscreen surface can cause the wipers to be activated.
•Salt deposits: in winter, salt deposits on the windscreen can cause the wipers to continue to
wipe the windscreen when it is almost dry.
•Soiling: dry dust, wax, windscreen coatings (lotus effectyfRUGHWHUJHQWGHSRVLWVIURPDQ
automatic car washyfFDQFDXVHWKHUDLQOLJKWVHQVRUWREHFRPHOHVVVHQVLWLYHDQGUHDFWWRR
slowly, or prevent it from reacting at all. Clean the sensitive surface of the rain/light sensor
⇒ Caring for and cleaning the vehicle exterior at regular intervals and inspect the wiper blades
for damage.
•Crack in the windscreen: a wipe cycle will be triggered if the rain/light sensor is on when the
windscreen is impacted by a stone. The rain/light sensor will then register the reduction in
sensitivity of the surfaces and adjust accordingly. The size of the crack can affect the way in
which the rain/light sensor activates the wipers.
We recommend that you use an alcohol-based glass cleaner to remove wax and polish.
The wipers will try to wipe away any obstacles that are on the windscreen. The wipers will
stop moving if the obstacle blocks their path. Remove the obstacle and switch the wipers back on
again.
Mirrors
Introduction
This chapter contains information on the followingsubjects:
⇒ Interior mirror
⇒ Exterior mirrors
You can use the exterior mirrors and the interior mirror to observe traffic behind you and adjust
driving style accordingly.
For safety reasons it is important that the driver positions the exterior and interior mirrors correctly
before starting a journey ⇒.
Looking in the exterior mirrors and the interior mirror does not allow the driver to see the entire side
and rear area of the vehicle. The area that cannot be seen is known as the blind spot. There may
be objects and other road users in the blind spot.
Adjusting the exterior and interior mirrors while driving may cause the driver to become
distracted. This can lead to accidents and serious injuries.
•Exterior and interior mirrors should only be adjusted when the vehicle is stationary.
•When parking, changing lane, or performing an overtaking or turning manoeuvre,
always pay careful attention to the area around the vehicle as objects and other road
users may be located in the blind spot.
•Always ensure that the mirrors are positioned correctly and that the rear view is not
restricted by ice, snow, condensation or any other objects.
WARNING
If you estimate the distance from traffic behind you incorrectly, you can cause accidents
and serious injuries.
•Curved mirrors (convex or asphericyfHQODUJHWKHILHOGRIYLVLRQDQGFDQPDNHREMHFWVLQ
the mirror seem smaller and further away than they actually are.
•Using curved mirrors to estimate the distance from other vehicles behind you when
changing lanes can provide inaccurate results and can lead to accidents and severe
injuries.
•Whenever possible, use the interior mirror to check the exact distance between your
vehicle and following traffic or other objects.
•Ensure that you have a good view to the rear of the vehicle.
WARNING

Wiper blades
Service position
Fig. 201 Wiper blades in service position.
The wiper arms can be lifted off the windscreen when in the service position. Proceed as follows to
move the wipers to the service position ⇒ Fig. 201:
Activating the service position
•The bonnet must be closed ⇒ In the engine compartment.
•Switch the ignition on and then off again.
•Push the wiper lever downwards.
Lifting the windscreen wiper arms
•Move the wiper arms to the service position before lifting ⇒.
•When lifting the wiper arm hold it only by the wiper blade mounting.
Place the windscreen wiper arms back onto the windscreen before driving away. With the ignition
switched on, briefly press the windscreen wiper lever down to bring the windscreen wiper arms
back to the original position.
Cleaning and replacing the wiper blades
Fig. 202 Changing the windscreen wiper blades.
Fig. 203 Changing the rear window wiper blade.
The factory-fitted windscreen wiper blades are coated with graphite. The graphite coating ensures
that the windscreen wiper blade moves quietly over the windscreen. If the graphite coating is
damaged, the windscreen wiper will become louder.
Check the condition of the wiper blades on a regular basis. Rubbing wiper blades should be
changed if damaged or cleaned if dirty ⇒.
Damaged wiper blades should be replaced immediately. Windscreen wiper blades can be bought
from a qualified workshop.
•In order to prevent damage to the bonnet and the windscreen wiper arms, the
windscreen wiper arms should only be lifted when in the service position.
•Always return the windscreen wiper arms to the windscreen before starting your
journey.
NOTICE

Cleaning windscreen wiper blades
Note for the windscreen wipers: move the wiper arms to the service position before lifting them
⇒ Wipers.
•When lifting the wiper arm hold it only by the wiper blade mounting.
•Clean the wiper blades carefully using a damp sponge ⇒.
•Carefully place the wiper arms on the windscreen.
Changing the windscreen wiper blades
•Move the wiper arms to the service position before lifting ⇒ Wipers.
•When lifting the wiper arm hold it only by the wiper blade mounting.
•Press and hold the release button ⇒ Fig. 202① and simultaneously pull off the wiper blade in
the direction of the arrow.
•Insert a new wiper blade with the same length and design onto the wiper arm. Push it on until
it engages.
•Carefully place the wiper arms on the windscreen.
Changing the wiper blade for the rear window
•When lifting the wiper arm hold it only by the wiper blade mounting.
•Lift and fold back the wiper arm.
•Press and hold the release button ⇒ Fig. 203①.
•Tilt the wiper blade in the direction of the wiper arm ⇒ Fig. 203 (arrow ⒶyfDQGSXOOLWRIILQWKH
direction of the arrow Ⓑ at the same time. You may need to use some force to do this.
•Insert a new wiper blade with the same length and design onto the wiper arm in the opposite
direction of the arrow. Push it on until it engages ⇒ Fig. 203Ⓑ. The wiper blade must be in the
folded back position ⇒ Fig. 203 (arrow Ⓐyf.
•Carefully place the wiper arm back onto the rear window.
Wax deposits on the windscreen and rear window could cause the wiper blades to rub.
Remove wax residue using a special cleaning product or cleaning cloths.
Changing bulbs
Introduction
This chapter contains information on the followingsubjects:
⇒ Checklist 
⇒ Changing bulbs in the headlights (halogen bulbsyf
⇒ Changing bulbs in the front bumper
⇒ Changing bulbs in the front bumper (R-Lineyf
⇒ Changing the bulbs in the tail light cluster in the body
⇒ Troubleshooting
Changing the vehicle bulbs requires considerable technical skill. Volkswagen therefore
recommends having bulbs replaced by a qualified workshop if you are uncertain. The work must
always be performed by an expert if other vehicle parts around the affected bulbs need to be
removed. Volkswagen recommends having bulbs replaced by a Volkswagen dealership.
You should keep a box with spare light bulbs for the lights that ensure the vehicle is roadworthy in
the vehicle at all times. Spare bulbs are available from Volkswagen dealerships. In some countries
it is a legal requirement to have these spare bulbs in the vehicle.
It may be illegal to drive with a defective bulb in the exterior lighting.
Worn or dirty windscreen wiper blades reduce visibility and increase the risk of accidents
and severe injuries.
•Always change wiper blades if they are damaged or worn and no longer clean the
window properly.
WARNING
Damaged or dirty windscreen wipers can scratch the windscreen.
•Do not use any cleaning agents containing solvents, hard sponges and other sharp
objects, as they can damage the graphite coating of the wiper blades during cleaning.
•Do not use fuel, nail varnish remover, paint thinner or similar products to clean the
windows.
NOTICE

Scope of service
The scope of service includes all maintenance work that is necessary in order to keep your vehicle
roadworthy (depending on the operating conditions and vehicle equipment, e.g. engine, gearbox or
service fluidsyf7KHPDLQWHQDQFHZRUNLVGLYLGHGLQWR inspection work and servicing work. You can
find out what work is required in detail for your vehicle:
•From your Volkswagen dealership.
•From your qualified workshop.
•In the electronic repair and workshop information system erWin at https://erwin.volkswagen.de.
Inspection work
Electrics
•12-volt vehicle battery: check and replace if necessary.
•Lighting: check.
•High-voltage components: check.
•Horn: check.
•Headlight setting: check.
•Service interval display: reset.
Engine/gearbox
•Exhaust system: check.
•Gearbox and final drive: check.
•Gas system: check.
•Poly V-belt: check.
•Cooling system: check.
•Engine and components in engine compartment: check.
•Engine oil level: check.
Running gear
•Swivel joints/track rods: check.
•Tyres: check.
•Brake system: check.
•Brake pads/discs: check.
•Brake fluid level: check.
•Boots: check.
•Coupling rod and stabiliser bearings: check.
•Pneumatic suspension: check.
•Breakdown set: check.
•Tyre pressure on all wheels: check.
•Power steering: check.
•Shock absorbers/coil springs: check.
Body
•Roof systems: check.
•Windscreen: check.
•Body: check for corrosion.
•Wiper blades: check.
•Window wiper and washer system: check.
•Door arresters: lubricate.
•Underbody: check.
Inadequate servicing, no servicing at all, or failure to adhere to service intervals can result
in breakdowns, accidents or serious injury.
•Have your service work carried out by an authorised Volkswagen dealership or
workshop.
WARNING
Volkswagen is not responsible for any vehicle damage caused by inadequate service work
or the lack of part availability.
NOTICE

Use the Volkswagen Genuine de-icing agent (- 000 096 322 -yfWRUHPRYHLFH.
Wiper blades:⇒ Wiper blades.
Paintwork: always treat surfaces carefully in order to prevent damage to the paint coat. Use a
clean, soft cloth and a mild soap solution or cleaning clay to remove any light dirt immediately, e.g.
deposits, insect residue, or cosmetics.
Repair minor paint damage with a touch-up pen. Refer to the vehicle data sticker for the paint code
⇒ Technical data. Consult a qualified workshop in the event of damage to surfaces with matt paint.
•Overflowing fuel or service fluids: clean immediately.
•Flash rust deposits: moisten deposits with a soap solution. Then remove any deposits with
cleaning clay.
•Corrosion: have removed by a qualified workshop.
•Water no longer forms beads on clean paint: preserve paintwork at least twice a year using
Volkswagen Genuine hard wax (- 000 096 317 -yf.
•No gloss in spite of preservation/paint unattractive: treat the vehicle with suitable polish after
cleaning to remove dirt and dust.
Plenum chamber, engine compartment: remove leaves and other loose objects with a vacuum
cleaner or by hand ⇒ Fig. 251⇒. Cleaning of the engine compartment should always be
performed by a qualified workshop ⇒.
Water that has entered the plenum chamber via a manual process (e.g. from a high-pressure
cleaneryfFDQFDXVHFRQVLGHUDEOHGDPDJHWRWKHYHKLFOH.
Sensors, camera lenses: clean the area in front of the sensors or camera with a soft cloth and
solvent-free cleaning agent. Observe the installation locations ⇒ Vehicle overviews.
•Switch on the ignition.
•Move the selector lever to position R.
•Clean the camera lens.
Clean sensitive surfaces on the rain/light sensor and the camera window on the windscreen in the
same way as windows and glass surfaces (depending on vehicle equipmentyf.
Remove snow with a brush. Do not use warm or hot water.
Use the Volkswagen Genuine de-icing agent (- 000 096 322 -yfWRUHPRYHLFH.
Decorative films, protective films: remove soiling in the same way as for paint. Always use
Volkswagen Genuine plastic cleaner (- 000 096 314 -yfIRUPDWWGHFRUDWLYHILOPV.
Treat the vehicle with liquid hard wax every three months after washing and removing dust. Only
use clean, soft microfibre clothes to apply it. Do not use hot wax, also not in car washes!
•Stubborn dirt: remove carefully using white spirits, and then rinse using warm water.
Trim parts, trim strips, exhaust pipes made of chrome, aluminium or stainless steel: clean
only in a dust-free environment using a clean, soft cloth and a mild soap solution.
Chrome parts can be protected using Volkswagen Genuine hard wax (- 000 096 317 -yf.
Anodised surfaces: do not use chrome cleaning products.
Headlights, tail light clusters: use a soft sponge soaked with a mild soap solution. Do not use
any cleaning agents that contain alcohol or solvents.
•Stubborn dirt: remove with Volkswagen Genuine chrome and aluminium care product (-
000 096 319 D -yf.
Wheels: remove dirt and gritting salt deposits with plenty of water.
Alloy wheels: treat dirty aluminium wheels with Volkswagen Genuine wheel cleaner (- 000 096 304
-yf9RONVZDJHQUHFRPPHQGVWUHDWLQJWKHZKHHOULPVZLWK9RONVZDJHQ*HQXLQHKDUGZD[(-
000 096 317 -yfHYHU\WKUHHPRQWKV.
•Damage protective paint coating: repair immediately with a touch-up pen. Go to a qualified
workshop if necessary.
•Brake dust: use Volkswagen Genuine wheel rim cleaner (- 000 096 304 -yf.
Door lock cylinders: Volkswagen recommends using Volkswagen Genuine de-icing agent (-
000 096 322 -yfIRUGHLFLQJ'RQRWXVHGRRUORFNGHLFHUVFRQWDLQLQJVXEVWDQFHVWKDWGLVVROYH
grease.
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