boot VOLKSWAGEN TIGUAN 2020 User Guide

The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key.
When does the system trigger an alarm?
The anti-theft alarm issues acoustic and visual alarm signals for up to five minutes if any of the
following unauthorised actions are performed while the vehicle is locked:
•A door that was unlocked mechanically with the vehicle key is opened.
•A door is opened.
•The bonnet is opened.
•The boot lid is opened.
•Switch on the ignition using an invalid vehicle key.
•If the 12-volt vehicle battery is disconnected.
•Movement inside the vehicle (in vehicles with interior monitoring ⇒ Interior monitoring system 
and anti-tow alarmyf.
•The vehicle is towed (in vehicles with anti-tow alarm ⇒ Interior monitoring system and anti-tow 
alarmyf.
•The vehicle is lifted (in vehicles with anti-tow alarm ⇒ Interior monitoring system and anti-tow 
alarmyf.
•The vehicle is transported on a car ferry or by rail (in vehicles with anti-tow alarm or interior
monitoring ⇒ Interior monitoring system and anti-tow alarmyf.
•A trailer that is connected to the anti-theft alarm system is removed ⇒ Trailer towing.
Switching off the alarm
•Unlock the vehicle using the unlocking button on the vehicle key.
•OR: switch on the ignition using a valid vehicle key. A short alarm lasting around one second
may sound.
•In vehicles with keyless access, the alarm can also be switched off by gripping the door handle
⇒ Locking and unlocking the vehicle with keyless access.
The alarm will be triggered again if a person gains access to the same or a different secured
zone after the alarm has been switched off.
The anti-theft alarm will not be activated if the vehicle is locked from the inside using the
central locking button .
If you unlock the driver door mechanically using the vehicle key, only the driver door is
unlocked, and not the whole vehicle. The SAFELOCK mechanism on all doors is not deactivated
and the central locking button is not activated until you switch on the ignition (however the doors will
not be unlockedyf.
The anti-theft alarm will not function correctly if the 12-volt vehicle battery is weak or
discharged.
Interior monitoring system and anti-tow alarm
Fig. 67 In the roof console: sensors for the interior monitoring system (arrowsyf.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If movements are detected in the vehicle interior when the vehicle is locked, the interior monitoring
system triggers an alarm ⇒ Fig. 67.
The anti-tow alarm will be triggered if the vehicle is lifted.
Switching on the interior monitoring system and anti-tow alarm
Close the stowage compartments in the roof console, otherwise correct functioning of the interior
monitoring system cannot be fully guaranteed.

Lock the vehicle. When the anti-theft alarm is switched on, interior monitoring and the anti-tow
alarm are also active.
Temporarily switching off the interior monitoring system and anti-tow
alarm
Depending on the vehicle equipment, the interior monitoring system and anti-tow alarm can be
switched off temporarily by means of the button or the Infotainment system ⇒ Operation 
and display in the Infotainment system.
•Switch off the ignition and open the driver door.
•Press the button. A yellow indicator lamp in the button lights up.
•Close all doors and the boot lid.
•Lock the vehicle using the vehicle key.
Press the button again before locking the vehicle to reactivate interior monitoring and the
anti-tow alarm.
•Switch on the ignition.
•Deactivate interior monitoring and the anti-tow alarm in the Infotainment system ⇒ Operation 
and display in the Infotainment system.
•Close all doors and the boot lid.
•Lock the vehicle using the vehicle key.
The interior monitoring system and anti-towing alarm are deactivated until the next time the vehicle
is locked.
We recommend deactivating interior monitoring and the anti-tow alarm in the following situations:
•If any people or animals are to remain inside the vehicle.
•If the vehicle is to be loaded onto another vehicle.
•If the vehicle is being transported.
•If the vehicle is going to be towed with one axle off the ground.
•If the vehicle is to be parked in a two-storey garage.
•If the vehicle is to be parked in a car wash.
Risk of false interior monitoring alarms
The interior monitoring system functions only when the vehicle is completely closed. Comply with
legal regulations. A false alarm can be triggered in the following situations:
•If one or more windows or the glass roof are fully or partially open.
•If lightweight items such as loose pieces of paper or items hung from the interior mirror are left
in the vehicle.
•If a mobile telephone that is left in the vehicle vibrates.
•If the vehicle is being transported.
•If the vehicle is being parked in a two-storey garage.
•If the vehicle is in a car wash.
Permanent deactivation of interior monitoring and the anti-tow alarm is not possible.
If doors or the boot lid are still open when the anti-theft alarm is activated, only the anti-theft
alarm is activated. Interior monitoring and the anti-tow alarm are not activated until all doors and the
boot lid are closed.
SAFELOCK is also deactivated when the interior monitoring system and anti-tow alarm are
switched off ⇒ SAFELOCK.
Locking the vehicle after the airbag has been triggered
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The entire vehicle is unlocked if the airbags are activated during an accident. Depending on the
extent of the damage, the vehicle can be locked as follows after an accident:
•Switch the ignition off and then back on again.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Fault in locking system: red LED flashes at short intervals and then lights up continuously. Go to a
qualified workshop.

The doors and the boot lid can be locked or unlocked manually if the vehicle key or central locking
fails ⇒ Unlocking or locking the driver door manually⇒ Unlocking the boot lid manually.
If the turn signals do not flash as confirmation when you lock the vehicle:
•At least one of the doors or the boot lid is not closed.
•OR: convenience closing is in progress and not all windows have been closed.
Response when locking the vehicle with a second vehicle key
Keyless locking and starting system Keyless Access: Any vehicle key located inside the vehicle will
be blocked from starting the engine if the vehicle has been locked from the outside using a second
vehicle key. Press the button on the vehicle key in the vehicle interior to enable it to start the
engine ⇒ Starting and stopping the engine.
Automatic switch-off of the sensor surfaces
•The vehicle is not unlocked or locked for an extended period.
•A sensor has been triggered an excessive number of times.
Activating sensors again:
•Wait for a short period of time.
•OR: unlock the vehicle with the button on the vehicle key.
•OR: the boot lid is opened.
•OR: unlock the vehicle with the vehicle key ⇒ Doors.
It may not be possible to lock or unlock the vehicle using keyless access if the 12-volt vehicle
battery or button cell in the vehicle key is weak or discharged. The vehicle can be locked or
unlocked manually ⇒.
If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding display
will be shown on the instrument cluster display. This may occur if the vehicle key is obstructed by
another radio signal or is covered by another item, e.g. a mobile telephone accessory or an
aluminium suitcase ⇒ Starting and stopping the engine.
The sensors may have limited functionality if they become very dirty.
Doors
Introduction
This chapter contains information on the followingsubjects:
⇒ Display
⇒ Childproof lock
⇒ Unlocking or locking the driver door manually
⇒ Locking the front passenger door and rear doors manually
If, for example, the vehicle key or central locking fails, the doors, boot lid and tilting and sliding
panoramic sunroof can be locked and, with some exceptions, unlocked manually.
Please note that the sensors in the door handles can be activated by a powerful jet of
water or steam if a valid vehicle key is simultaneously within its operating range. If at least
one window is open and the sensors in a door handle are continuously activated, all
windows will close. It is possible that all windows will open if the jet of water or steam is
moved away from the door handle sensors briefly and then moved back onto them
⇒ Locking and unlocking the vehicle with keyless access.
NOTICE
Any door that is not properly closed could open suddenly while the vehicle is in motion.
This could lead to severe injuries.
•Stop as soon as possible and close the door.
•Ensure that the door is closed properly and that the lock has engaged. The closed door
must be flush with the surrounding body panels.
•Doors should only be opened or closed when you are sure there is no-one in their path.
WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds
or if the vehicle is on a slope. This could lead to injuries.
•Always keep a good grip on the handle when opening and closing doors.
WARNING

Display
First read and observe the introductoryinformation and safety warnings⇒
Introduction
A symbol in the instrument cluster display ⇒ Driver information indicates if one or more doors are
not closed properly. Do not drive on! Open the relevant door and then close it again.
This symbol is also visible when the ignition is switched off and will go out a few seconds after the
vehicle has been locked when all doors are closed.
The symbol can differ depending on the version of the instrument cluster.
Childproof lock
Fig. 68 Childproof lock: rear left door, rear right door.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 68:
Child lock is switched off.
Child lock is switched on.
The childproof lock prevents the rear doors being opened from the inside.
When the childproof lock is activated, the door can only be opened from the outside.
The opening/closing paths of the doors and boot lid are potential danger areas where
injury can occur.
•The doors and boot lid should therefore be opened or closed only when you are sure
that nobody is in their path.
WARNING
Careless manual opening and closing of the doors can cause serious injury.
•If the vehicle is locked from the outside, the doors and electric windows cannot be
opened from the inside.
•Never leave children or people requiring assistance alone in the vehicle. They could
become trapped in the vehicle in an emergency and may not be able to get themselves
to safety.
•Temperatures inside a locked vehicle may reach extremes of heat or cold, according to
season. This can cause serious injuries and illness or fatalities, especially to small
children.
WARNING
When carrying out manual opening or closing, remove parts carefully and fit them again
correctly in order to avoid damage to the vehicle.
NOTICE
If the doors are not closed properly, they can open suddenly while the vehicle is in motion.
This can lead to severe injuries.
•Stop as soon as possible and close all doors.
•After closing the doors, always check that they are all properly secured in the lock
carrier.
WARNING

The front passenger door and the rear doors can be locked manually. This does not activate the
anti-theft alarm.
•Open the door.
•Remove the rubber seal from the end face of the door.
•Insert the key bit into the slot and turn.
•Secure the rubber seal again.
•Ensure that the door is locked.
•The vehicle should be checked by a qualified workshop as soon as possible.
The manually locked door is unlocked again when the vehicle is unlocked or the door is opened
from the inside.
The doors can be unlocked and opened from the inside by pulling the door release handle.
Boot lid
Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing the boot lid
⇒ Electrically opening and closing the boot lid
⇒ Boot lid with movement sensor (yf
⇒ Automatically closing the boot lid (yf
⇒ Unlocking the boot lid manually
⇒ Troubleshooting
The boot lid is unlocked and locked together with the doors.
On vehicles with the keyless locking and starting system Keyless Access, the boot lid is unlocked
automatically when it is opened ⇒ Locking and unlocking the vehicle with keyless access.
Incorrect and unsupervised unlocking, opening or closing of the boot lid can cause
accidents and serious injuries.
•The boot lid should only be opened or closed when you are sure that nobody is in its
path.
•Always check that the boot lid is properly closed after closing it. The closed boot lid
must be flush with the surrounding body panels.
•Always keep the boot lid closed while the vehicle is in motion.
•Never open the boot lid when loads, e.g. bicycles, are attached to it. The boot lid may
close under its own weight due to the additional load. Support the boot lid as
necessary or remove the load before opening.
•Close and lock the boot lid and all vehicle doors when the vehicle is not in use. Ensure
that no one remains in the vehicle.
•Never leave children playing unattended in or around the vehicle, especially when the
boot lid is open. Children could climb into the luggage compartment and shut the boot
lid, thereby trapping themselves inside. Temperatures inside a locked vehicle may
reach extremes of heat or cold, according to season. This can cause serious injuries
and illness or fatalities, especially to small children.
WARNING
Serious injuries could occur if the boot lid is unlocked or opened incorrectly or without
due care and attention.
•The boot lid may not always be detected as being unlocked if there is a carrier and
items attached to it. The boot lid may open suddenly while the vehicle is in motion if it
is unlocked.
WARNING
If there is a large amount of snow or a heavy load on the boot lid, the boot lid may lower
by itself and cause serious injuries due to the additional weight.
•Never open the boot lid if it is covered by a large amount of snow or a load is attached
to it, e.g. a rack or luggage carrier.
•Remove the snow or luggage before opening the boot lid.
WARNING

Opening and closing the boot lid
Fig. 71 In the driver door: release button for the boot lid.
Fig. 72 In the boot lid: button for opening the boot lid.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Opening the boot lid
•Press the button on the vehicle key to unlock the boot lid.
•OR: pull the button in the driver door upwards ⇒ Fig. 71.
•Lift the boot lid up using the ⇒ Fig. 72 button.
Closing the boot lid
•Pull the boot lid downwards by the handle in the interior trim with sufficient momentum so that it
engages in the lock ⇒.
The instrument cluster display indicates if the boot lid is open or not closed properly ⇒ Warning and 
indicator lamp overview.
The boot lid is locked automatically when the vehicle is moving.
If the boot lid is not opened within the next few minutes after unlocking, it automatically locks
again.
Electrically opening and closing the boot lid
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Opening the boot lid electrically
Do not push down the boot lid with your hand on the rear window. The rear window could
shatter and cause injuries.
WARNING
Never use the opening mechanism to fix or hold a load. This could lead to damage that
makes it impossible to close the boot lid.
NOTICE
Never use the rear wiper or rear spoiler to fix or hold a load. This could lead to damage
where the rear window wiper or rear spoiler is torn off.
NOTICE
Serious injuries could occur if the boot lid is closed incorrectly or without due care and
attention.
•When closing the boot lid, please ensure that there are no hands in the direct path of
the boot lid as it moves.
WARNING

•Briefly press and hold the button on the vehicle key to unlock the boot lid.
•OR: pull the button in the driver door upwards ⇒ Fig. 71.
•OR: press the button in the boot lid ⇒ Fig. 72.
The boot lid will then open.
Closing the boot lid electrically
•Press the button in the open boot lid.
•OR: pull the button in the driver door upwards.
•OR: briefly press and hold the button on the vehicle key.
•OR: close the boot lid by moving it manually until the boot lid closes by itself.
The boot lid is closed.
Interrupting the opening or closing procedure
•Press one of the buttons during the opening or closing procedure.
The boot lid can now be moved by hand. You will need to use increased force to do this.
Pressing the button again moves the boot lid back into the starting position.
Signal tones
If the boot lid is opened or closed from the vehicle interior or using the vehicle key, signal tones will
sound.
Changing and storing the opening angle
If the area behind or above the vehicle is smaller than the path of the boot lid, the opening angle of
the boot lid can be changed.
•Stop the opening procedure at the desired open position (at least half openyf.
•In the opened boot lid, press and hold the button until the hazard warning lights
flash.
The changed opening angle will be stored.
The hazard warning lights flash and an acoustic signal sounds to confirm that the changed opening
angle has been stored.
Resetting and storing the opening angle
To reset the opening angle so that the boot lid opens fully again, press the open boot lid upwards
with your hand up to the limit position. You will need to use increased force to do this.
In the opened boot lid, press and hold the button until the hazard warning lights flash.
The opening angle will be reset.
The hazard warning lights flash and an acoustic signal sounds to confirm that the opening angle
has been reset.
Boot lid with movement sensor (Easy Openyf
Fig. 73 Sensor-controlled luggage compartment opener (Easy Openyf.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The boot lid can be unlocked and opened with a foot movement if there is a valid vehicle key in the
operating range of the boot lid.
Before opening or closing the boot lid, please check that there is enough space to open
and close it, for example when in a garage.
NOTICE

•Stand behind the centre of the bumper.
•Move your foot and shin quickly towards the bumper. The shin must be placed in the upper area
of the sensor, and the foot in the lower area ⇒ Fig. 73.
•Then quickly move your foot and shin away from the sensor area again. The boot lid will then
open.
The boot lid will lock again automatically, provided that the vehicle was locked beforehand and as
long as there is no valid vehicle key inside the vehicle.
Activating or deactivating Easy Open
You can activate and deactivate Easy Open in the Vehicle settings menu in the Infotainment
system ⇒ Operation and display in the Infotainment system.
Automatically closing the boot lid (Easy Closeyf
Fig. 74 In the open boot lid: button for electric closing of the boot lid.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Press the Easy Close button ⇒ Fig. 74. The indicator lamp in the button flashes. Easy Close is
activated for 20 seconds.
The boot lid will be closed as soon as all valid vehicle keys have been removed from the operating
range of the boot lid.
Easy Close allows a maximum of one vehicle key to be locked into the boot.
The closing operation will be interrupted as soon as a vehicle key enters the operating range again.
The boot lid will then open again.
Unlocking the boot lid manually
Fig. 75 In the luggage compartment: manual release for the boot lid.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Insert the key bit into the boot lid opening ⇒ Fig. 75 and press the release lever in the direction
of the arrow.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Buttons for boot lid do not work: when towing a trailer, the boot lid can be opened and closed
only at the boot lid ⇒ Trailer towing.
Boot lid does not close or open fully
Check whether the boot lid is blocked by an obstacle. The boot lid can be moved by hand. You will
need to use increased force to do this.

The drive switches off automatically in order to prevent overheating if the boot lid is operated too
frequently in a short space of time. Until the drive has cooled down the boot lid can be opened and
closed by hand using more force than usual.
The boot lid must be closed by hand if the 12-volt vehicle battery or fuse is disconnected or faulty.
Vehicle turn signals flash four times
Check whether the vehicle key is still in the vehicle.
Boot lid is stiff
At outside temperatures below freezing point, the opening mechanism cannot always lift the
partially opened boot lid automatically. If this happens, guide the boot lid further up by hand.
Sensor-controlled luggage compartment opener (Easy OpenyfLVQRW
working
•Easy Open works only when the ignition is switched off.
•Clean the sensors in the rear bumper.
•The towing bracket is swivelled out ⇒ Trailer towing.
•A towing bracket has been retrofitted to the vehicle ⇒ Trailer towing.
•During heavy rain, Easy Open may be deactivated in order to prevent accidental activation.
Automatic closing (Easy CloseyfLVQRWZRUNLQg
•Switch off the ignition and close the driver door.
•The boot lid must be at least half-closed.
•Unhitch the trailer ⇒ Trailer towing.
•There is more than one vehicle key in the luggage compartment.
•Press the Easy Close button again.
Windows
Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing windows
⇒ Electric window roll-back function
⇒ Troubleshooting
Opening and closing windows
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The buttons are located in the doors ⇒ Driver door.
Open windows: press the button. Close windows: pull the button.Press to disable the
electric window buttons in the rear doors.
The windows can still be operated using the buttons in the doors for a short time after the ignition
has been switched off, provided that the driver door and front passenger door are not opened.
Careless or unsupervised use of the electric windows can cause serious injuries.
•The electric windows should be opened or closed only when you are sure that nobody
is in their operating area.
•Never leave children or people requiring assistance alone in the vehicle when the
vehicle is locked. The windows can no longer be opened in an emergency.
•Always take all vehicle keys with you every time you leave the vehicle. The windows
can still be operated using the buttons in the doors for a short time after the ignition
has been switched off, provided that the driver door and front passenger door are not
opened.
•When transporting children on the rear bench seat, the rear electric windows should
always be deactivated using the safety button so that they cannot be opened or closed.
WARNING
During sudden rain showers, water can enter the vehicle interior via open windows and
cause damage to the vehicle.
NOTICE

•Adjust the rear seat backrest to the required position with your hand against the spring pressure
⇒ Fig. 85②.
•Release the loop and engage the rear seat backrest in position by moving it forwards or
backwards gently.
Folding the backrests on the rear bench seat forwards and
backwards
Fig. 86 Folding the backrest forwards and backwards.
Fig. 87 In the luggage compartment: remote release lever for the left ① and the right ② parts of
the rear backrest.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The rear seat is split for folding. Each part of the rear seat backrest can be folded down to increase
the size of the luggage compartment.
Folding the rear seat backrest forwards
•Push the head restraint all the way down ⇒ Head restraints.
•Slide the rear bench seat back as far as it will go.
•Fold down the folding table if necessary.
•Pull the loop ⇒ Fig. 86 forwards in the direction of the arrow while simultaneously supporting
and folding the rear seat backrest forwards ⇒.
•Fold the rear seat backrest completely forward by hand until it locks in place.
Folding rear backrest forwards with the remote release button
•Push the head restraint all the way down ⇒ Head restraints.
•Open the boot lid ⇒ Boot lid.
•Pull the remote release lever ⇒ Fig. 87 for the section of the backrest that is to be folded
forwards.
•The corresponding backrest section of the rear seat backrest is unlocked and can be folded
forwards.
•Close the boot lid if it is open ⇒ Boot lid.
Folding back the rear seat backrest
•Use the loop to release the rear seat backrest. The rear seat backrest pops out of the catch.
•Keep pulling on the loop while folding back the rear seat rest.
•Make sure that the seat belt is not caught anywhere.
•Fold back the rear seat backrest until it is securely engaged ⇒.
•The rear seat backrest must always be securely engaged.
•If necessary, fold back the rear seat backrests.
•Adjust the head restraint if necessary.