boot VOLKSWAGEN TIGUAN 2020 Owner's Guide

in real time and allows you to detect
obstacles at an early stage.
The system uses several cameras to create an image which is displayed on the Infotainment
system display.
The functions and displays may differ in vehicles with or without Park Distance Control.
Things to note
The Area View system camera supplies two-dimensional images only. Due to the lack of depth of
field on the screen, potholes and dips in the ground, protruding parts on another vehicle or
protruding objects on the ground may be difficult or impossible to see on the image.
•When driving into or out of an uphill gradient.
•Protruding objects can disappear from the field of view of the cameras.
System limits
The camera may not always be able to detect objects such as trailer drawbars, thin rails, fences,
posts, trees and open or opening boot lids. This can result in damage to your vehicle.
In some cases, dirt and ice on the sensors could be registered as an obstacle.
Prerequisites
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following conditions must be met in order to display a correct image:
•The doors and boot lid must be closed.
•The area around the vehicle must be clear and fully visible.
•The surrounding area has a flat surface.
•Vehicle does not have a heavy load at the rear.
Switching on and off
Fig. 160 In the centre console: button for manually switching on Area View.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Switching on
•Select reverse gear.
•OR: press the button.
Switching off
•Drive forwards faster than approximately 15 km/h (9 mphyf.
•OR: press the button.
Display representation
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The functions and displays depend on the vehicle equipment and may differ from each other.
Area View is shown in two screen areas in the Infotainment system:
Using images from the camera to estimate the distance from obstacles (people, vehicles
etc.yfLVLQDFFXUDWHDQGFRXOGFDXVHDFFLGHQWVDQGVHYHUHLQMXULHV.
•Camera lenses enlarge and distort the field of vision and make objects appear different
and inaccurate on the screen.
WARNING

•If the system still fails to respond as expected, have the system checked by a qualified
workshop.
Trailer Assist
Introduction
This chapter contains information on the followingsubjects:
⇒ Prerequisites
⇒ Operation
⇒ Troubleshooting
Trailer Assist helps the driver when
reversing or manoeuvring the vehicle
when towing a trailer.
The trailer manoeuvring system steers a trailer by adjustment of the rotary knob for the exterior
mirrors. The driver must control the accelerator, gear changes and brake!
System limits
The camera may not always be able to detect objects such as trailer drawbars, thin rails, fences,
posts, trees and open or opening boot lids. This can result in damage to your vehicle.
The camera must be kept clean and free of ice and snow, and must not be covered up by stickers
or other objects, as this will prevent the system from working properly. The drawbar must not be
covered.
Trailer Assist should only be used when the boot lid is fully closed.
The trailer manoeuvring system will be automatically ended around ten minutes after
activation. The function will also be ended if no driver interaction is detected within a period of
approximately three minutes.
Prerequisites
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following prerequisites must be met for the trailer manoeuvring system to function:
•Engine running.
•ESC is switched on.
•Driver door and boot lid are closed.
•Exterior mirrors are not folded in.
•A single- or- two-axle trailer without steered axles is hitched to the vehicle and electrically
connected.
•Vehicle and trailer are stationary.
•Do not exceed the maximum jack-knifing angle.
•The drawbar length has been determined.
Determining the drawbar length
Trailer Assist requires a few turning and cornering manoeuvres to enable it to determine the length
of the drawbar. The more accurately it can determine the length of the drawbar, the bigger the
angles available when manoeuvring. The trailer manoeuvring system divides the available
maximum limit positions on the angle display into four steps: approx. 30°, 45°, 60° and 75°.
For technical reasons, the trailer manoeuvring system cannot always detect trailers with LED
rear lights correctly.
The trailer manoeuvring system does not use the area around the vehicle for orientation.
No obstacle detection takes place. Drivers must judge for themselves whether the trailer
can be manoeuvred safely.
•Always pay close attention to the movements of the trailer and, if required, stop the
manoeuvre to avoid causing any damage. On rare occasions the trailer may behave
differently, even when Trailer Assist is operated correctly.
•Do not rely only on the displays in the instrument cluster.
NOTICE

When the boot lid ⇒ Boot lid is opened and closed, the luggage compartment cover is also raised
and lowered if the straps are attached.
Light items of clothing can be placed on the luggage compartment cover. Please ensure that the
view to the rear of the vehicle is not obstructed.
Removing the luggage compartment cover
•Unhook the retaining straps from the boot lid ⇒ Fig. 181 (upper arrowsyf.
•Pull the luggage compartment cover out of the side retainers ⇒ Fig. 181 (lower arrowsyf.
Fitting the luggage compartment cover
•Push the luggage compartment cover into the side retainers ⇒ Fig. 181 (lower arrowsyf.
•Hook the retaining straps to the boot lid ⇒ Fig. 181 (upper arrowsyf.
Stowing the luggage compartment cover
•Depending on the equipment level, the removed luggage compartment cover can be stowed
under the variable luggage compartment floor ⇒ Luggage compartment floor.
Luggage compartment floor
Variable luggage compartment floor
Fig. 182 In the luggage compartment: raising the luggage compartment floor.
Fig. 183 In the luggage compartment: adjusting the height of the luggage compartment floor.
Opening the luggage compartment floor
•Lift the recessed handle in the luggage compartment floor ⇒ Fig. 182 and fold the floor
upwards in the direction of the arrow until it is held in position by the side restraints (zoomed inyf
⇒ Fig. 182.
Closing the luggage compartment floor
•Guide the luggage compartment floor downwards into position ⇒.
Adjusting the height of the luggage compartment floor
Depending on the equipment level, the luggage compartment floor is height-adjustable.
Objects that are not secured or are secured incorrectly, or animals on the luggage
compartment cover, could cause serious injuries in any sudden driving or braking
manoeuvre or accident.
•Do not stow any hard, heavy or sharp items either loose or in bags on the luggage
compartment cover.
•Never transport pets on the luggage compartment cover.
WARNING
To prevent damage to the luggage compartment cover, do not load it to such a height that
the load will press against the luggage compartment cover when the boot lid is closed.
NOTICE

Fig. 189 In the luggage compartment: bag hook.
A bag hook may be located on the left and right-hand side of the luggage compartment ⇒ Fig. 189.
Load-through hatch
Fig. 190 In the rear seat backrest: opening the load-through hatch.
Depending on the vehicle equipment, a load-through hatch may be located behind the centre
armrest in the rear seat backrest. This can be used to transport long objects in the vehicle interior,
such as skis.
Opening the load-through hatch
•Press the release button ⇒ Fig. 190① and fold the load-through hatch forwards ⇒.
•Open the boot lid.
•Push the long objects through the load-through hatch from the luggage compartment.
•Secure the objects with the seat belt.
•Close the boot lid.
Closing the load-through hatch
•Fold back the load-through hatch and push it firmly into the lock until it clicks securely into
place. The red marking on the locking indicator ⇒ Fig. 190② should no longer be visible ⇒
.
Removeable lights
Never use the bag hook for lashing down items of luggage or other objects. The bag hook
could break off during a sudden braking manoeuvre or in the event of an accident.
WARNING
Do not load the bag hook with more than 2.5 kg.
NOTICE
Failure to pay attention when folding the load-through hatch forwards or backwards may
result in injuries.
•Never fold the load-through hatch forwards or backwards while the vehicle is in
motion.
•Ensure that the seat belt is not trapped or damaged when folding back the load-
through hatch.
•Always keep hands, fingers, feet and other body parts away from the seat area when
folding the load-through hatch forwards and backwards.
•The load-through hatch has not been secured properly if the red marking can still be
seen on the locking indicator. Always ensure that the red marking is never visible when
the load-through hatch is in the upright position.
•Passengers (children in particularyfPXVWQRWXVHWKLVVHDWLIWKHORDGWKURXJKKDWFKLV
folded forward or is not clicked securely into place.
WARNING

Make sure you are aware of the weight of the roof carrier system and the load to be transported.
Weigh the load if necessary.
However, you will not be able to carry the maximum roof load if you are using a roof carrier with a
lower weight rating. In this case, do not exceed the maximum weight limit for the load carrier
system which is specified in the manufacturer's installation instructions.
Distributing the load
Distribute the load evenly and secure it correctly ⇒.
Notes on use
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Remove the roof carrier in the following situations
•When the roof carrier is no longer being used.
•Before entering a car wash.
•When the vehicle height exceeds the required clearance height, e.g. in a garage.
Driving with a fitted roof carrier will increase air resistance and thus increase fuel
consumption.
Trailer towing
Introduction
This chapter contains information on the followingsubjects:
⇒ Technical requirements
⇒ Electrically adjustable ball coupling
⇒ Fitting a bicycle carrier on the swivelling ball head
⇒ Notes on towing a trailer
⇒ Loading the trailer
⇒ Trailer towing
⇒ Trailer stabilisation
⇒ Retrofitting a towing bracket
⇒ Troubleshooting
The vehicle can be used to tow a trailer if it has the required technical equipment for this. The
additional trailer load will affect the amount of wear, fuel consumption and performance of the
vehicle and, in certain circumstances, could shorten the service intervals.
Accidents and vehicle damage can occur if the maximum permitted roof load is exceeded.
•Never exceed the quoted roof load, the maximum permissible axle loads, and the
permissible gross vehicle weight for the vehicle.
•Do not exceed the weight rating of the roof carrier, even if the maximum roof load has
not been reached.
WARNING
Loose and incorrectly secured loads can fall off the roof carrier and cause accidents and
injuries.
•Always use suitable and undamaged securing straps.
WARNING
When opening the boot lid take care not to let it hit the roof load.
NOTICE
•Always remove the roof carrier before driving through an automatic car wash.
•The height of the vehicle is changed by the installation of a carrier system and the load
secured to it. Check and compare the height of the vehicle with clearance heights, e.g.
for underpasses and garage doors.
•The roof carrier and its load must not obstruct you from opening and closing the tilting
and sliding panoramic sunroof and the boot lid. The roof aerial must also remain
unaffected.
NOTICE

Fig. 192 On the right of the luggage compartment: button for releasing the ball coupling.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The towing bracket coupling ball is located in the bumper. The electrically adjustable ball couple is
swivelled out mechanically and cannot be removed.
Releasing and swivelling out ball head
•Bring the vehicle to a standstill and apply the electronic parking brake ⇒ Electronic parking 
brake.
•Switch off the engine.
•Open the boot lid.
•Briefly pull the button ⇒ Fig. 192 on the right-hand side of the luggage compartment. The ball
head is released electrically and folds out automatically. The indicator lamp in the button
flashes.
•Continue rotating the ball head until you hear and feel it click into place and the indicator lamp
in the button lights up continuously.
•Close the boot lid.
Swivelling in the ball head
•Bring the vehicle to a standstill and apply the electronic parking brake ⇒ Electronic parking 
brake.
•Switch off the engine.
•Uncouple the trailer and disconnect the electrical connection between the vehicle and the
trailer. If fitted, remove the adapter from the trailer socket.
•Open the boot lid.
•Briefly pull the button ⇒ Fig. 192 on the right-hand side of the luggage compartment. The ball
head is electrically unlocked.
•Swivel the ball head under the bumper until you hear and feel it click into place and the indicator
lamp in the button lights up continuously.
•Close the boot lid.
Meaning of indicator lamp in the button
•If the indicator lamp in the button ⇒ Fig. 192 is lit up permanently when the boot lid is open, the
ball head is correctly engaged in the extended or retracted position.
•If the indicator lamp in the button flashes, the ball head has either not clicked into place properly
or it is damaged ⇒.
•The indicator lamp in the button goes out approximately one minute after the luggage
compartment is closed.
Improper use of the towing bracket can cause injury and accidents.
•Only use the ball head if it has clicked into place properly.
•Ensure that no people, animals or items are in the path of the ball head.
•Never interrupt the ball head, for example with tools, when it is swivelling.
•Never press the button ⇒ Fig. 192 if a trailer is attached or if a luggage rack or other
accessories are fitted to the ball head.
•If the ball coupling does not engage properly or there is a fault in the electrical system
or the towing bracket itself, do not use the towing bracket and have it checked by an
authorised workshop.
•Never use the towing bracket if the diameter of the ball is below 49 mm at the smallest
point.
WARNING
Do not aim a high-pressure cleaner or steam cleaner directly at the mechanically
positioned ball coupling or the fitted trailer socket. Seals could be damaged or the grease
required for lubrication could be washed off.
NOTICE

Fig. 206 In the front R-Line bumper, right-hand side: remove the fog light.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The actions should only be carried out in the specified order:
1.Follow the instructions on the checklist.
2.Take the screwdriver and wire hook out of the vehicle tool kit in the luggage
compartment ⇒ Vehicle toolkit.
3.Hook the wire hook into the opening on the cover under the fog light ⇒ Fig. 206. Pull
the cover forwards in the direction of the arrow ⇒ Fig. 206①.
4.Unscrew the two securing screws ② in the trim panel ③ with the screwdriver.
5.Unclip the trim panel ③ and remove in the direction of the arrow.
6.Unscrew the two securing screws in the fog light \b (close-upyfZLWKWKHVFUHZGULYHU.
7.Pull the headlight out of the bumper towards the outside of the vehicle.
8.Release the connector and pull it off.
9.Turn the bulb holder anticlockwise as far as it will go and pull it out to the rear along with
the bulb.
10.Replace the defective bulb with a new bulb of the same type.
11.Insert the bulb holder into the headlight and turn it clockwise as far as it will go.
12.Connect the connector to the bulb holder. The connector should click into place.
13.Push the headlight from the outside into the openings and insert into the bumper.
14.Tighten the two securing screws in the fog light \b (close-upyfZLWKWKHVFUHZGULYHU.
15.Insert the trim panel ③ into the bumper in the opposite direction to the arrow. The
trim panel must click into place securely.
16.Tighten the two securing screws ② in the trim panel ③ with the screwdriver.
17.Insert the cover ① into the bumper in the opposite direction to the arrow. The cover
must click into place securely.
18.Stow the wire hook and screwdriver in the vehicle tool kit.
Changing the bulbs in the tail light cluster in the body
Fig. 207 On the side of the luggage compartment: removing the tail light cluster.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The steps should only be carried out in the specified order.
Removing the tail light cluster
1.Observe and follow the instructions on the checklist ⇒ Checklist Information on 
changing bulbs.
2.Open the boot lid ⇒ Boot lid.
3.Open the section of side trim in the luggage compartment near the tail light cluster in
the direction of the arrow ⇒ Fig. 207.
4.
Press the red catch ⇒ Fig. 207① on the connector and pull out the connector
⇒ Fig. 207②. If necessary, use the screwdriver from the vehicle tool kit to undo the
red catch.
5.Release the securing bolt anticlockwise ⇒ Fig. 207③.
6.Carefully pull the tail light cluster to the rear to remove it from the body. Place it on a
clean, smooth surface.

Changing the bulb
7.Turn the bulb holder anticlockwise as far as it will go and carefully pull it out of the tail
light cluster together with the bulb.
9.Replace the defective bulb with a new bulb of the same type.
10.Carefully insert the bulb holder into the tail light cluster and turn it anticlockwise until
the bulb holder engages.
Fitting the tail light cluster
11.Carefully put the tail light cluster into the opening in the body.
12.Use one hand to hold the tail light in the fitting position while using the other hand to
screw the securing bolt firmly back in ⇒ Fig. 207③.
13.Check that the tail light cluster is positioned correctly and securely.
14.Connect the connector to the bulb holder and press into place.
15.Close the section of side trim in the luggage compartment near the tail light cluster
against the direction of the arrow
16.Close the boot lid ⇒ Boot lid.
The illustrations show the left-hand tail light cluster. The right-hand tail light cluster housing is
a mirror image of the one shown.
There are various types of tail light cluster, so the position and design of covers, bulbs and
bulb holders may vary from those shown in the illustrations.
In tail light clusters with LEDs, some light elements may be fitted with normal bulbs. These
bulbs can be changed.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lighting
Vehicle lighting not working partially or completely. A separate display appears in the
instrument cluster if there is a cornering light fault.A trailer turn signal or all trailer lights have
stopped working.
Check the exterior lighting and change the appropriate bulb as required ⇒ Changing bulbs. If all
bulbs are OK or there is a fault in the dynamic cornering light, go to a qualified workshop.
Monitoring the lights on a connected trailer
For vehicles with a factory-fitted towing bracket, the vehicle will also monitor certain bulbs on a
trailer which has been connected properly via the trailer socket.
If a trailer turn signal or all the trailer lights fail, the indicator lamp in the instrument cluster will
go out.
Changing fuses
Introduction
This chapter contains information on the followingsubjects:
⇒ Fuses in the dash panel
⇒ Fuses in the engine compartment
⇒ Fuse table for fuses in the dash panel
⇒ Fuse tables for fuses in the engine compartment
⇒ Changing a blown fuse
At the time of print we are unable to provide an complete overview of the locations of the fuses for
the electrical consumers. This is because the vehicle is under constant development, because
fuses are assigned differently depending on the vehicle equipment level and because several
consumers may use a single fuse. You can get more information about the fuse layout from a
Volkswagen dealership.
Several electrical consumers could share a single fuse. Conversely, a single consumer could have
more than one fuse.
Therefore fuses should only be replaced when the cause of the fault has been rectified. If a new
fuse blows shortly after insertion, have the electrical system checked by a qualified workshop as
soon as possible.

Removing the spare wheel
•Open the boot lid.
•Raise or fold forward the luggage compartment floor ⇒ Boot lid.
•Pull the wedge of the locating element ⇒ Fig. 239① upwards and out.
•Unscrew the handwheel in the middle of the spare wheel ② anticlockwise fully and remove the
spare wheel.
Storing the removed wheel
•Open the boot lid and raise the luggage compartment floor or fold it forwards.
•Place the removed wheel into the spare wheel well with the rim facing downwards so that the
central hole in the rim positioned exactly above the threaded pin.
•Screw the handwheel ⇒ Fig. 239② clockwise onto the threaded pin until the replaced wheel is
firmly secured.
•Insert the locating element wedge ① into the slot of the threaded pin so that the handwheel can
no longer be turned.
If the spare wheel tyre is not the same as the tyres that are mounted on
the vehicle
If the spare wheel tyre differs from the other tyres on the vehicle, the spare wheel must be used
only in the event of a tyre failure and for a short time ⇒.
Follow these guidelines:
•Do not drive faster than 80 km/h (50 mphyf.
•Avoid full acceleration, sudden braking and fast driving through bends in the road.
•Do not use snow chains on the temporary spare wheel ⇒ Snow chains.
•The tyre pressure must be checked as soon as possible after fitting the spare wheel or
temporary spare wheel ⇒ Tyre pressure.
Tyre lettering and tyre type
Incorrect use of the spare wheel or temporary spare wheel can lead to a loss of control of
the vehicle, to collisions or other accidents and cause serious injuries.
•Never use a spare wheel or temporary spare wheel if it is damaged or worn down to the
tread wear indicators.
•Some vehicles may be equipped with a temporary spare wheel instead of a spare
wheel. The temporary spare wheel can be recognised by a sticker and the text 80 km/h
or 50 mph. This is the maximum speed at which you are permitted to drive with this
tyre. The sticker must remain in place throughout the wheel's service life.
•Never drive faster than 80 km/h (50 mphyf'RQRWDFFHOHUDWHTXLFNO\EUDNHVXGGHQO\RU
drive at high speed through bends.
•Never drive further than 200 km with a temporary spare wheel if it is fitted to the drive
axle.
•The temporary spare wheel should be exchanged for a normal wheel as soon as
possible. The temporary spare wheel is designed for a short period of use only.
•The temporary spare wheel must always be secured firmly with the wheel bolts
supplied by the factory.
•Never drive using more than one spare wheel that is a different size than the original
tyres.
•After fitting the temporary spare wheel, the tyre pressure must be checked as soon as
possible ⇒ Tyre pressure.
•Snow chains must not be used on the temporary spare wheel.
•Do not fit a temporary spare wheel to the rear axle when towing a trailer ⇒.
WARNING
The spare wheel is not fitted with a tyre pressure sensor. If the spare wheel is used with
tyre pressure sensor, the tyre monitoring system indicator lamp will flash in the instrument
cluster display after approximately ten minutes ⇒ Tyre monitoring systems.
NOTICE

Scope of service
The scope of service includes all maintenance work that is necessary in order to keep your vehicle
roadworthy (depending on the operating conditions and vehicle equipment, e.g. engine, gearbox or
service fluidsyf7KHPDLQWHQDQFHZRUNLVGLYLGHGLQWR inspection work and servicing work. You can
find out what work is required in detail for your vehicle:
•From your Volkswagen dealership.
•From your qualified workshop.
•In the electronic repair and workshop information system erWin at https://erwin.volkswagen.de.
Inspection work
Electrics
•12-volt vehicle battery: check and replace if necessary.
•Lighting: check.
•High-voltage components: check.
•Horn: check.
•Headlight setting: check.
•Service interval display: reset.
Engine/gearbox
•Exhaust system: check.
•Gearbox and final drive: check.
•Gas system: check.
•Poly V-belt: check.
•Cooling system: check.
•Engine and components in engine compartment: check.
•Engine oil level: check.
Running gear
•Swivel joints/track rods: check.
•Tyres: check.
•Brake system: check.
•Brake pads/discs: check.
•Brake fluid level: check.
•Boots: check.
•Coupling rod and stabiliser bearings: check.
•Pneumatic suspension: check.
•Breakdown set: check.
•Tyre pressure on all wheels: check.
•Power steering: check.
•Shock absorbers/coil springs: check.
Body
•Roof systems: check.
•Windscreen: check.
•Body: check for corrosion.
•Wiper blades: check.
•Window wiper and washer system: check.
•Door arresters: lubricate.
•Underbody: check.
Inadequate servicing, no servicing at all, or failure to adhere to service intervals can result
in breakdowns, accidents or serious injury.
•Have your service work carried out by an authorised Volkswagen dealership or
workshop.
WARNING
Volkswagen is not responsible for any vehicle damage caused by inadequate service work
or the lack of part availability.
NOTICE