Distance VOLKSWAGEN TIGUAN 2020 Manual PDF

The use of engine oils compliant with the VW 504 00, VW 507 00 and VW 508 00 specifications
requires a fuel quality compliant with EN 228 (petrolyfDQG(1GLHVHO\f, or fuel of an equivalent
quality. Engine oils compliant with VW 504 00, VW 507 00 and VW 508 00 are therefore
unsuitable for use in a large number of markets.
If the engine has been filled with engine oil in accordance with the standards W 502 00, VW 504 00
and VW 507 00, a sticker with the relevant information will be located on the lock carrier in the
engine compartment. Observe this information!
Permitted engine oil specifications ⇒Alternative engine 
oil 
specifications⇒
Engine typeFlexible
service QI6
(LongLifeyf
Fixed service QI1,
QI2, QI3, QI4, QI7
(based on
time/distance
travelledyf
Only in the EU, 
Switzerland, 
Norway, Japan 
and Australia.
Petrol engines
VW 508 00
Alternatively:
VW 504 00
VW 502 00VW 504 00
Diesel engines with
diesel particulate
filter
VW 507 00VW 507 00–
Diesel engines
without diesel
particulate filter
VW 507 00VW 505 01VW 507 00
Volkswagen recommends . Volkswagen recommends Volkswagen genuine engine
oils.
Alternative engine oil specifications may only be used in fixed services QI1, QI2, QI3, QI4 and
QI7, and only when fuel of a quality compliant with EN 228 (petrolyfDQG(1GLHVHO\f, or fuel of
an equivalent quality, is available in the particular country.
The engine oil VW 502 00 must be used if the fuel grade does not comply with EN 228.
Using VW 504 00 instead of VW 508 00 may cause the vehicle's emissions values to increase
slightly.
You can also check with a qualified workshop if you are unsure whether your vehicle is equipped
with a diesel particulate filter. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Changing the engine oil
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The engine oil must be changed on a regular basis. Always observe the service intervals applicable
for your vehicle ⇒ Service.
The engine oil and filter change should be carried out by a qualified workshop due to the special
tools and knowledge required, this also applies to the disposal of used oil. Volkswagen
recommends using a Volkswagen dealership for this purpose.
Please read the notes on the service intervals ⇒ Service.
Additives in the engine oil can cause new engine oil to discolour quickly. This is normal and does
not mean that the engine oil should be changed more frequently.
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•Do not add any additional lubricants to the engine oil. Any damage caused by the use
of such additives is not covered by the warranty.
•Only those engine oil specifications that have been approved for use with the engine
should be used. Using other engine oils can cause engine damage.
•Another engine oil can be used in the event of an emergency if the listed engine oils are
not available. To avoid damaging the engine, a maximum quantity of 0.5 litres of the
following engine oil may be used only once until the next oil change:
- Petrol engines: standards ACEAA3/B4 or API SN (API SMyf.
- Diesel engines: standards ACEA C3 or API CJ-4.
NOTICE
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Fig. 231 In the engine compartment: cap on the brake fluid container.
Brake fluid will gradually absorb water from the surrounding air. The brake system will be damaged
if there is too much water in the brake fluid. The boiling point of the brake fluid is also considerably
reduced by the water content. Heavy use of the brakes may cause a vapour lock in the brake
system if the water content is too high. Vapour locks reduce levels of braking power, considerably
increase braking distance and can even cause the brake system to fail completely. Your own safety
and that of other road users depends on having a brake system that functions properly at all times
⇒.
Brake fluid specification
Volkswagen has developed a brake fluid that has been optimised for the brake system in the
vehicle. To ensure optimal operation of the brake system, Volkswagen expressly recommends the
use of brake fluid compliant with VW standard 501 14.
Before using a particular brake fluid, check that the specifications printed on the container
correspond to the vehicle requirements.
Brake fluid that is compliant with VW standard 501 14 is available from Volkswagen dealerships.
If this brake fluid is not available and it is necessary to use another high-quality brake fluid instead,
brake fluid that is compliant with DIN ISO 4925 CLASS 4 or US standard FMVSS 116 DOT 4 can
be used.
Not all brake fluids that are compliant with DIN ISO 4925 CLASS 4 or US standard FMVSS 116
DOT 4 have the same chemical composition. Some of these brake fluids may contain chemicals
that can damage or destroy brake system components over time.
Volkswagen therefore recommends the use of brake fluid that is compliant with
VW standard 501 14 to ensure sustained optimal operation of the brake system.
Brake fluid that is compliant with VW standard 501 14 fulfils the requirements of DIN ISO 4925
CLASS 4 or US standard FMVSS 116 DOT 4.
Brake fluid level
Brake fluid level is too low. Do not drive on! Check the brake fluid level.
The brake fluid level must always be between the MIN and MAX marking on the brake fluid
reservoir or above the MIN marking ⇒.
The brake fluid level cannot be checked accurately in all models as engine components may
partially conceal the brake fluid container. If the brake fluid level cannot be read exactly, please go
to a qualified workshop.
The brake fluid level drops slightly when the vehicle is being used as the brake pads wear and the
brakes are automatically adjusted.
Changing the brake fluid
The brake fluid should be changed by a qualified workshop. Volkswagen recommends using a
Volkswagen dealership for this purpose. Only brake fluid that conforms with the required
specification should be used.

Brake fluid can pollute the environment. Any spilt service fluids must be cleaned up and
disposed of properly.
12-volt vehicle battery
Introduction
This chapter contains information on the followingsubjects:
⇒ Checking the electrolyte level of the 12-volt vehicle battery
⇒ Charging, replacing, disconnecting and connecting the 12-volt vehicle battery
⇒ Troubleshooting
The 12-volt vehicle battery is a component of the electrical system and serves to supply power in
the vehicle.
You should only carry out work on the electrical system if you know exactly how to perform the
required tasks, are aware of the general safety procedures and have access to the correct
equipment, service fluids and suitable tools. Failing to carry out work correctly can cause serious
injuries ⇒. All work should be carried out by a qualified workshop. Volkswagen recommends
using a Volkswagen dealership for this purpose.
Location of the 12-volt vehicle battery
Depending on the vehicle equipment level, the 12-volt vehicle battery may be located in the engine
compartment or in the luggage compartment under the luggage compartment floor.
Explanation of the warnings on the 12-volt vehicle battery
m/k/n948MKAlways wear eye protection!m/k/n947MKElectrolyte is very corrosive
and caustic. Always wear protective gloves and eye protection!m/k/n944MKNo fires,
sparks, naked lights or smoking!m/k/n946MKA highly explosive mixture of gases is given
off when the 12-volt vehicle battery is charging!m/k/n945MKAlways keep children away
from battery acid and the 12-volt vehicle battery!m/k/n949MKAlways observe the owner's
manual!
Brake failure or reduced braking effect can be caused by the brake fluid level being too
low or by brake fluid that is too old or unsuitable.
•The brake system and brake fluid level must be checked regularly.
•The brake fluid should be changed regularly.
•Heavy use of the brakes may cause a vapour lock if the brake fluid is left in the system
for too long. Vapour locks reduce levels of braking power, considerably increase
braking distance and can cause the brake system to fail completely.
•Please ensure that the correct brake fluid is used. Only use brake fluid that is explicitly
compliant with VW standard 501 14.
•Any other brake fluid or a low-quality one can affect the functioning of the brakes and
reduce their effectiveness.
•If a brake fluid compliant with VW standard 501 14 is not available, use a high-quality
brake fluid compliant with DIN ISO 4925 CLASS 4 or the US standard FMVSS 116 DOT
4, but only in exceptional circumstances.
•The refilled brake fluid must be new.
WARNING
Brake fluid is toxic.
•In order to reduce the risk of poisoning, never use bottles or other containers to store
brake fluid. There is always a risk of someone drinking from such containers, even if
they are labelled appropriately.
•Brake fluid must always be stored in its original sealed container and kept out of the
reach of children.
WARNING
Brake fluid that has leaked or been spilt can damage the vehicle paintwork, plastic parts
and tyres. Wipe off brake fluid that has leaked or been spilled immediately from all parts of
the vehicle.
NOTICE

•Switch off all electrical consumers and the ignition.
•Unlock the vehicle before disconnecting the battery in order to avoid triggering the anti-theft
alarm.
•First disconnect the negative cable and then the positive cable ⇒.
Connecting the 12-volt vehicle battery
•Switch off all electrical consumers and the ignition before reconnecting the 12-volt vehicle
battery.
•First reconnect the positive cable and then the negative cable ⇒.
Various indicator lamps may light up after the 12-volt vehicle battery has been connected and the
ignition is switched on. They will go out if you drive a short distance at a speed of approximately
15 – 20 km/h (10 – 12 mphyf,IWKHLQGLFDWRUODPSVUHPDLQOLWXSWKHYHKLFOHVKRXOGEHFKHFNHGE\D
qualified workshop.
If the 12-volt vehicle battery was disconnected for an extended period, the system may not able to
calculate or correctly display the time when the next service is due ⇒ Instrument cluster. Observe
the maximum permissible service intervals ⇒ Service.
Vehicles with Keyless Access:⇒ Central locking system: if the ignition cannot be switched on after
connecting the 12-volt vehicle battery, lock and unlock the vehicle from the outside. Then try to start
the ignition again. Please contact an expert if the ignition cannot be switched on.
Automatic switch-off for electrical consumers
The intelligent vehicle electrical system management automatically implements a range of
measures to prevent the 12-volt battery from discharging under high loads:
•The idling speed is increased so that the alternator provides more electricity.
•The performance of large electrical consumers may be reduced or they may be switched off
completely.
•The power supply to the 12-volt socket and the cigarette lighter is interrupted temporarily while
the engine is being started.
The vehicle electrical system management function cannot always prevent the 12-volt vehicle
battery from discharging. For example when the ignition is switched on for an extended period with
the engine off, or when the side or parking lights are on when the vehicle is parked for an extended
period.
Battery switch-off in an accident in which the airbag is triggered
In vehicles with 12-volt vehicle battery in the luggage compartment, the electrical connection to the
12-volt vehicle battery is disconnected pyrotechnically in the event of an accident in which the
airbags are triggered. This prevents short-circuiting.
What can cause the 12-volt vehicle battery to discharge?
•Long periods at a standstill in which the engine is not running, especially if the ignition is
switched on.
•The use of electrical consumers when the engine is switched off.
•When the auxiliary heater is being used ⇒ Auxiliary heater and ventilation.

Driving on unpaved roads for long periods, or a sporty driving style, can temporarily
deactivate the Tyre Pressure Loss Indicator. The indicator lamp shows the malfunction, but
disappears if the road conditions or driving style change.
Troubleshooting for the Tyre Pressure Monitoring System
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit up
•Do not drive on!
•Check all wheels for exterior damage or foreign bodies that have entered the tyres.
•Check the tyre pressure for all tyres ⇒ Tyre pressure.
•Change the wheel or drive at a low speed to the nearest qualified workshop.
•Check and adjust the tyre pressure for all tyres ⇒ Tyre pressure.
•Change the wheel or drive at a low speed to the nearest qualified workshop.
•Avoid long journeys and high speeds as long as the warning is displayed.
•Check ⇒ Tyre pressure and adjust the tyre pressure for all tyres.
Flashes
•Switch off or avoid any disruptive sources, e.g. two-way radios, remote controls or children's
toys.
•Switch the ignition off and then back on again. If the problem persists, seek expert assistance.
Differing tyre pressures or tyre pressures that are too low can cause tyre damage, tyre
failure, loss of vehicle control, accidents, serious injury and death.
•If the indicator lamp lights up, stop the vehicle as soon as possible and check all
the tyres ⇒ Useful information about wheels and tyres.
•Different tyre pressures or tyre pressures that are too low can increase wear on the
tyres, reduce vehicle stability and increase the braking distance.
•Differing tyre pressures or tyre pressures that are too low can cause sudden tyre
failure and lead to a tyre bursting and the loss of control over the vehicle.
•The driver is responsible for the correct tyre pressure of all tyres on the vehicle. The
recommended tyre pressure can be found on a sticker ⇒ Tyre pressure.
•The tyre monitoring system cannot function correctly until all cold tyres have the
correct tyre pressure.
•The pressure in all tyres must always be appropriate to the vehicle load ⇒ Tyre 
pressure.
•Always inflate all tyres to the correct tyre pressure before every journey ⇒ Tyre 
pressure.
•If the vehicle is driven with insufficient tyre pressure, this results in greater tyre flexing.
This could warm up the tyre to such an extent that the tread may separate and the tyre
could burst. This could cause the driver to lose control of the vehicle.
•High speeds and overloading of the vehicle may cause the tyres to heat up to such an
extent that the tyre bursts, leading you to lose control of the vehicle.
•If the tyre pressure is too low or too high, the tyres will wear prematurely and the
vehicle will not handle well.
•If the tyre is not flat and it is not necessary to change the wheel immediately, drive at
low speed to the nearest qualified workshop and check and correct the tyre pressure
⇒ Useful information about wheels and tyres.
WARNING

Useful information about wheels and tyres
Introduction
This chapter contains information on the followingsubjects:
⇒ Handling wheels and tyres
⇒ Wheel rims and wheel bolts
⇒ Tyre pressure
⇒ Tread depth and wear indicators
⇒ Tyre damage
⇒ Spare wheel or temporary spare wheel
⇒ Tyre lettering and tyre type
⇒ Maximum load and speed range for tyres
⇒ Winter tyres
⇒ Snow chains
The tyres are the most used and most underestimated parts of a vehicle. Tyres are very important
as the narrow tyre surfaces are the only contact between the vehicle and the road.
The service life of tyres is dependent on tyre pressure, driving style, handling and correct fitting.
Differing tyre pressures or tyre pressures that are too low can cause tyre damage, tyre
failure, loss of vehicle control, accidents, serious injury and death.
•If the indicator lamp lights up, stop the vehicle as soon as possible and check all
the tyres ⇒ Useful information about wheels and tyres.
•Different tyre pressures or tyre pressures that are too low can increase wear on the
tyres, reduce vehicle stability and increase the braking distance.
•Differing tyre pressures or tyre pressures that are too low can cause sudden tyre
failure and lead to a tyre bursting and the loss of control over the vehicle.
•The driver is responsible for the correct tyre pressure of all tyres on the vehicle. The
recommended tyre pressure can be found on a sticker ⇒ Tyre pressure.
•The tyre monitoring system cannot function correctly until all cold tyres have the
correct tyre pressure.
•The pressure in all tyres must always be appropriate to the vehicle load ⇒ Tyre 
pressure.
•Always inflate all tyres to the correct tyre pressure before every journey ⇒ Tyre 
pressure.
•If the vehicle is driven with insufficient tyre pressure, this results in greater tyre flexing.
This could warm up the tyre to such an extent that the tread may separate and the tyre
could burst. This could cause the driver to lose control of the vehicle.
•High speeds and overloading of the vehicle may cause the tyres to heat up to such an
extent that the tyre bursts, leading you to lose control of the vehicle.
•If the tyre pressure is too low or too high, the tyres will wear prematurely and the
vehicle will not handle well.
•If the tyre is not flat and it is not necessary to change the wheel immediately, drive at
low speed to the nearest qualified workshop and check and correct the tyre pressure
⇒ Tyre pressure.
WARNING

Tyre damage
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Damage to tyres and wheel rims is often hidden ⇒.
•If you suspect that a wheel is damaged, stop the vehicle as soon as it is safe to do so.
•Check the tyres and rims for damage.
•If a tyre is damaged, do not drive on. Seek expert assistance.
•If there is no visible damage, drive slowly and cautiously to the next qualified workshop in order
to have the vehicle checked.
Foreign bodies in the tyre
•Leave the foreign body in the tyre if it has entered the inner tyre. Foreign bodies that are stuck
between the tyre tread blocks can be removed.
•Replace the damaged wheel ⇒ Changing a wheel or seal the tyre with the breakdown set and
inflate it ⇒ Breakdown set. Seek professional assistance for this if necessary.
•Check and adjust the tyre pressure.
•Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Tyre wear
Fast cornering, heavy acceleration and hard braking all increase tyre wear.
Wheel imbalance may develop when the vehicle is driven; you will notice this by nervous steering
response. Unbalanced wheels will affect the level of tyre wear. In this case the wheels should be
balanced again.
Incorrect wheel alignment causes excessive tyre wear, impairing the safety of the vehicle. The
wheel alignment should be checked by a qualified workshop if tyres show excessive wear.
Spare wheel or temporary spare wheel
Fig. 239 In the luggage compartment: handwheel for securing the spare wheel.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Worn tyres are a safety risk and can lead to a loss of control of the vehicle and cause
serious injury.
•Tyres must be replaced at the latest when the tread is worn down to the tread wear
indicators.
•Worn tyres have considerably less grip, particularly on wet roads, which can cause the
vehicle to glide along the road surface (aquaplaningyf.
•Worn tyres reduce the possibility of controlling the vehicle well in normal and difficult
driving situations and increase braking distance and the risk of skidding.
WARNING
If you notice unusual vibration or the car pulling to one side while the vehicle is in motion,
this may indicate that one of the tyres is damaged.
•Reduce speed immediately and park the vehicle without obstructing traffic.
•Check the tyres and rims for damage.
•Never drive on if wheels or tyres are damaged. Seek expert assistance instead.
•If there is no visible damage, drive slowly and cautiously to the next qualified
workshop in order to have the vehicle checked.
WARNING

If your vehicle has a flat tyre, park the vehicle on a firm and level surface at a safe distance
from moving traffic.
Switch on the electronic parking brake Parking and manoeuvring.
With a DSG® dual clutch gearbox, move the selector lever to position P DSG® dual clutch
gearbox.
Stop the engine and remove the key from the ignition Starting and stopping the engine.
Manual gearbox: select a gear Manual gearbox: selecting a gear.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The caps protect the wheel bolts and should be placed fully back in position after changing the
wheel.
Removing and fitting the caps
•Removing: take the wire hook from the vehicle tool kit ⇒ Vehicle toolkit.
•Insert the wire hook through the opening in the cap ⇒ Fig. 243 and pull off in the direction of
the arrow.
•Fitting: press the caps on the bolts as far as they will go.
The anti-theft wheel bolt has a separate cap. It only fits onto the anti-theft wheel bolts and not
onto conventional wheel bolts.
Changing a wheel
Introduction
This chapter contains information on the followingsubjects:
⇒ Preparations for changing a wheel
⇒ Wheel bolts
⇒ Lifting the vehicle with the jack
⇒ Changing a wheel
⇒ After changing a wheel
Some models are delivered from the factory without a jack or box spanner. If this is the case, the
wheel should be changed by a qualified workshop.
The vehicle jack supplied with the vehicle is only designed for changing a wheel when one vehicle
tyre is damaged and has to be replaced. If both tyres on one side of the vehicle, both tyres on one
axle, or all tyres are damaged, seek expert assistance.
Preparations for changing a wheel
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
The following actions must always be carried out in the given order in preparation for
changing the wheel ⇒:
Changing a wheel can be dangerous, especially when carried out at the side of a road.
Please note the following steps in order to reduce the risk of serious injuries:
•Stop the vehicle as soon as it is possible and safe to do so. Park the vehicle at a safe
distance from moving traffic in order to carry out the wheel change.
•All passengers and children in particular must be at a safe distance and away from
your area of work during the wheel change.
•Switch on the hazard warning lights to warn other road users.
•Check that the surface the vehicle is parked on is level and firm. If necessary use a
large, strong board or similar support for the vehicle jack.
•Only change the wheel yourself if you feel confident carrying out the procedure. If not,
seek expert assistance.
•Always use suitable and undamaged tools to change the wheel.
•Always switch off the engine, switch on the electronic parking brake and move the
selector lever to the position P or select a gear on a manual gearbox in order to reduce
the risk of unintended vehicle movement.
•The wheel bolt tightening torque should be checked with a torque wrench immediately
after changing a wheel.
•In the case of vehicles with a Tyre Pressure Loss Indicator, the system must be re-
synchronised immediately after new tyres are fitted ⇒ Tyre monitoring systems.
WARNING

Ask all vehicle occupants to leave the vehicle and stand at a safe distance away from moving
traffic.
Chock the wheel diagonally opposite the wheel being worked on with a stone, collapsible
chocks or another suitable object.
When towing a trailer: unhitch the trailer from the vehicle and park it properly .
Remove any items of luggage from the luggage compartment.
Remove the spare wheel or temporary spare wheel and the vehicle tool kit from the
luggage compartment.
Remove the hubcaps Hubcaps.
Wheel bolts
Fig. 244 Changing a wheel: loosening the wheel bolts.
Fig. 245 Changing a wheel: tyre valve ① and locations of the anti-theft wheel bolt ② or ③.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Use a suitable box spanner to loosen the wheel bolts.
Only loosen the wheel bolts by approximately one turn before raising the vehicle with the vehicle
jack.
If the wheel bolt is very tight, you may be able to loosen it by pushing down the end of the spanner
carefully with your foot. Hold on to the car for support and take care not to slip.
Loosening the wheel bolts
•Fit the box spanner over the wheel bolt as far as it will go ⇒ Fig. 244.
•Hold the end of the box spanner and turn the wheel bolt one turn anticlockwise ⇒.
Loosening the anti-theft wheel bolt
•Take the adapter for the anti-theft wheel bolt out of the vehicle tool kit.
•Insert the adapter into the anti-theft wheel bolt as far as it will go.
•Push the box spanner onto the adapter as far as it will go.
•Hold the end of the box spanner and turn the wheel bolt one turn anticlockwise ⇒.
Tightening torque for the wheel bolts
Specified tightening torque for wheel bolts for steel or alloy wheels:
•140 Nm
If the wheel bolts are corroded and difficult to turn, they must be replaced and the wheel hub
threads cleaned before the tightening torque is checked.
Never grease or lubricate the wheel bolts or the threads of the wheel hub.
Ignoring any of the items on this important safety checklist can lead to accidents and
severe injuries.
•Always follow the instructions in the checklist and observe the general safety
procedures.
WARNING

Dispose of used or out-of-date sealant in accordance with legal requirements.
You can get a new tyre filler bottle from a Volkswagen dealership.
Observe the separate instructions from the manufacturer of the breakdown set.
Contents of the breakdown set
Fig. 249 The breakdown set.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The breakdown set is located underneath the floor covering in the luggage compartment. It
includes the following components ⇒ Fig. 249:
Valve core extractor.
Sticker with the maximum permitted speed max. 80 km/h or max. 50 mph.
Filler hose with plug.
Air compressor.
On/off switch
Air bleed screw.
Tyre pressure display.
Using the breakdown set can be dangerous, especially if the tyres are inflated at the
roadside. Please note the following steps in order to reduce the risk of serious injuries:
•Stop the vehicle as soon as it is possible and safe to do so. Park the vehicle at a safe
distance from moving traffic in order to fill the tyre.
•Check that the surface the vehicle is parked on is level and firm.
•All passengers, and children in particular, must be at a safe distance and away from
your area of work.
•Switch on the hazard warning lights to warn other road users.
•The breakdown set should only be used if you feel confident with carrying out the
procedure. If not, seek expert assistance.
•Tyres repaired with the breakdown set are intended for temporary, emergency use
only. They should only be used until you can reach the nearest qualified workshop.
•Tyres that have been repaired using the breakdown set should be replaced as soon as
possible.
•Sealant is hazardous to health and must be washed off immediately if it gets onto the
skin.
•The breakdown set must be stored out of the reach of children.
•Never use a vehicle jack, even if it is approved for the vehicle.
•Always switch off the engine, switch on the electronic parking brake and move the
selector lever to the position P or select a gear on a manual gearbox in order to reduce
the risk of unintended vehicle movement.
WARNING
Tyres that have been filled with sealant will not handle in the same way as a standard tyre.
•Never drive faster than 80 km/h (50 mphyf.
•Avoid full acceleration, sudden braking and fast driving through bends in the road.
•Drive for just 10 minutes at no more than 80 km/h (50 mphyfDQGWKHQFKHFNWKHW\UH.
WARNING
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