Acc VOLKSWAGEN TOUAREG 2017 Owner´s Manual

General information
When pairing a mobile phone with the telephone control using the hands-free profile (HFP) observe the information for use of a mobile phone in the vehicle without connection to the external aerial
Only use compatible Bluetooth® devices. Information on compatible Bluetooth products is available from your Volkswagen dealer or on the Internet.
Follow the operational instructions of the mobile phone and the accessory manufacturer.
You may experience poor reception or may be cut off in areas where the signal is weak.
Most electrical devices are shielded against RF (high-frequency) signals. In rare cases, however, electronic devices may not be shielded against high-frequency signals emitted by the telephone con-trol. Interference may occur.
Some countries may have restrictions regarding the use of Bluetooth devices. Information can be obtained from the local authorities.
When connecting the telephone control with a device using Bluetooth, read the device's operat-ing manual for detailed safety information. Use only Bluetooth-compatible devices.

x Bluetooth remote SIM Access Profiles (rSAP)19: The mobile phone must support rSAP. The telephone control does not use its own SIM card, but rather “borrows” the SIM data of the mobile phone via a Bluetooth connection. The mobile phone logs itself out of the GSM network and logs into the telephone control using the data from the “borrowed” SIM card. The telephone is then controlled exclusively via the controls in the vehicle. The mobile phone goes into standby mode. This Bluetooth profile allows all telephone control functions and the exterior aerial to be used to the full.
x Bluetooth Hands-Free Profile (HFP): If a mobile phone is connected via HFP to the telephone control, you can make calls wireless via the hands-free system. Many other telephone control func-tions are not available. The vehicle's exterior aerial can thus not be used.
x Advanced Audio Distribution Profile (A2DP): Bluetooth profile for transferring audio signals
Volkswagen recommends pairing a mobile phone with the telephone control via Bluetooth-rSAP in order to use all telephone control functions.
Components of the telephone control

Fig. 229 3 button module in the roof: Controls for the telephone control.

Button Effect

Make the telephone control briefly visible to Bluetooth devices
a Mute the microphone in the vehicle during a telephone call or
cancel muting.

Components of telephone control20
x Cellular telephone (mobile phone) with Bluetooth® Remote SIM-Access-Profiles (rSAP) or sepa-rate SIM card21
x Infotainment System with touchscreen
x Multi-function steering wheel
x Instrument cluster display shows telephone functions
x 3 button module in the roof ⇒ fig. 229.
NOTICE
To operate the telephone control, a light press of the button or light pressure on the feature keys on the screen is sufficient.
“Bluetooth audio” wireless communication interface

WARNING
Driving on today's roads demands the full attention of the driver at all times. Driver distrac-tion causes accidents, collisions and serious personal injury!
x Never pair the mobile phone or configure user profiles while driving. Do this only when the vehicle is parked in a safe place.
x Never let yourself be distracted when setting, adjusting, or using the Infotainment System, when using your mobile phone, or when operating the mobile phone controls.
x Always drive attentively and responsibly. Use the Infotainment system, your mobile phone, and the mobile phone controls only if road, traffic, and weather conditions permit and you will not be distracted from your driving.
x If you cannot use the Infotainment System, your mobile phone, or the mobile phone con-trols safely while driving, wait until later or find a safe spot where you can pull off the road and park the vehicle.
x Always set sound volume levels so that you can clearly hear horns, sirens, and other warning sounds outside the vehicle.
For device search, select a location with the likelihood of only a few unknown Bluetooth devices, for example in the garage. The search range for Bluetooth is approximately 10 meters.
Pairing a mobile phone via Bluetooth-HFP

x If necessary activate “wait for incoming Bluetooth connections”.
x Hold the mobile phone in your hand ready to enter the password within the time limit.
x Select the mobile phone from the device list in the vehicle by pressing the corresponding function key.
x Select the required pairing protocol below the mobile phone found.
x On the mobile phone, confirm the connection queries from the vehicle if required.
x Confirm the 4-digit password displayed on the Infotainment System screen.
x Enter the password on the mobile phone within 30 seconds.27.
x Confirm password entry.
x If necessary, confirm further queries on the mobile phone.
Pairing procedure if a mobile phone has already been paired with the telephone control
x Set the Bluetooth connection to visible on the mobile phone ⇒  step 1.
x Switch on the ignition.
x Access the SETUP main menu with the SETUP Infotainment button.
x Press the Telephone function key.
x Press the Bluetooth settings function key.
x In the Bluetooth settings menu, press the Search for Bluetooth devices function key.
x If necessary, confirm the query about whether Bluetooth has been activated on the mobile phone with Next .
x Carry out pairing as described ⇒  step 3.
Failed pairing
There is no limit on the number of attempts to pair the device with the telephone control.
Linking will not be successful if the password input time limit is exceeded or if the PIN code is entered incorrectly.
Restart linking if the process fails despite correct entries.
Copying telephone directory to the telephone control
Once pairing has been successfully completed, the telephone directory entries from the mobile phone27 are loaded automatically into the data memory of the telephone control. Depending on the number of entries copied, the process can take several minutes.
The telephone directory memory of the telephone control is limited to 5000 entries. Each user profile can be assigned a maximum of 2000 entries as well as 100 user-created or edited entries.
Automatic connection to a paired mobile phone

When a connection is made to a dialed telephone number, the PHONE main menu changes to the
telephone call view ⇒ fig. 240.
Holding a call34
x Press the 5 function key to “mute” the current telephone call (display: Call being held).
x Press the  function key to resume the call.
While a call is being held, no sound is transmitted. Conversations in the vehicle cannot be heard by the other party.
Ending a telephone call
x Press the ^ function key to end the current call.
The PHONE main menu is displayed again ⇒ fig. 239.
DTMF tones
Every telephone button has a specific DTMF tone assigned to it. DTMF tones are used, for example, to send a password or to select an employee in a call center or to access the voice mail.
x If you are asked to enter a sequence of characters during a telephone call, open the keypad by
pressing the o function key and enter the characters ⇒ fig. 241.
Making an additional call, “toggling calls” and “call waiting”

Fig. 242 Telephone call with call on hold.

“Call waiting”: accepting an additional incoming call
x If another party calls while you are already on the telephone, the new caller's telephone number or name appears in the second line of the screen (display: Waiting).
x To reject the new call, press the ^ function key in the Waiting line.
x OR: To take the new call as an additional call, press the function key  in the Call on hold line.
If you take the new call, the first call is put on hold, but not ended (in ⇒ fig. 242: Call being held).
“Toggling”: changing between 2 parties
While you have 2 active calls, Call being held is shown in the line of the party who is on hold.
x Press the  function key in the Call being held line to resume this call and put the other call on “hold”.
x OR: To end one of the calls, press the function key ^ in the line for that call.
During any call, it is only possible to hold one additional call. Several parties can be brought together
in a conference call ⇒ page 384.
If functions such as “toggling” and “conference” are used, the active call is shown first. If a call in the list is ended, the order of the calls in the list could be refreshed.
Making a conference call

Fig. 243 Adding another party to a conference call.

Fig. 244 Detailed view of a conference call.

Function key: Effect
Call waiting39: You are informed about an incoming call during a telephone
call visually and audibly.
Show my number for outgoing calls39: Setting defining whether your own
telephone number is displayed to the person you are calling or is sup-
pressed. This function is not supported by all mobile phone network opera-
tors.
Automatic redial39: A telephone number is automatically dialed up to five
times when the line is busy.
Automatic call acceptance : Automatic pickup of an incoming call after the
third “ring”.
Caller ID : Anonymous display of the telephone number or the name on the
Infotainment System screen for outgoing and incoming calls.
Conference call/Hold call/Call waiting39: Enables “Hold”, “toggling” and
conference functions. In certain mobile phone networks, this feature can
cause the call to break up or result in functional problems.

Overview of Bluetooth settings menu

Lights
up Possible cause Proper response
K Depress brake pedal! Depress the brake pedal while
starting the engine.
2%!$9 Hybrid vehicles: Electric drive
is ready.
Never leave the vehicle parked in
the ready position. Remove the
remote control vehicle key out of
the ignition or for vehicle with
Keyless Access press the starter
button. When leaving the vehicle
always take the remote control
vehicle key with you.

No authorized remote control
vehicle key found (Keyless
Access).
Use an authorized remote control
vehicle key
Engine cannot be started with
starter button (Keyless Ac-
cess).
Start the engine with the remote
control vehicle key. Take the
vehicle to an authorized
Volkswagen dealer or an author-
ized Volkswagen Service Facility
and have the system checked.

When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, turn on the emergency flashers, stop the engine, and use other warning devices to warn ap-proaching traffic.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.

WARNING
Improper use of vehicle keys can result in serious personal injury.
x Always take the key with you when you leave the vehicle. The engine can be started and vehicle systems such as the power windows can be operated, leading to serious personal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked with the remote control vehicle key. This could result in people being trapped in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat build-up in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
x Never remove the key from the ignition switch while the vehicle is moving or rolling to a stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
Leaving the key in the ignition for a long time when the engine is not running will drain the vehicle battery.
Leaving the selector lever for a long period of time in any position other than Park (P) when the ignition is switched off can drain the vehicle battery.
The vehicle key can be removed from the ignition switch only when the transmission is in Park (P). You may have to press the release button on the transmission selector lever to put the lever into Park (P).
Starter button

Fig. 247 In the front center console: Starter button of the Keyless Access locking and starting system.