height VOLKSWAGEN TRANSPORTER 2013 User Guide

The airbag system is part of the vehicle's overall passive safety concept. The airbag system can on-ly work effectively when the occupants are wearing their seat belts correctly and have assumed a proper sitting position & 61.
Components of the vehicle safety concept
The following vehicle safety equipment makes up the vehicle's safety concept to reduce the risk of severe and fatal injuries. Some of this equipment may not be fitted in your particular vehicle. lt may not be available at all in some countries.
• Optimised seat belts for all seats.
• Belt tensioners for the driver and front passen-ger in conjunction with curtain and side airbags.
• Belt height adjuster for the front seats.
• Seat belt warning lamp.
• Front airbags for driver and front passenger.
• Combined curtain and side airbags for the driv-er and front passenger.
• Multivan: if fitted, curtain airbags on the rear outer seats of the second and third row of seats.
• Airbag indicator lamp.
• PASSENGER AIR BAG indicator lamp.
• Control units and sensors.
• Height-adjustable head restraints optimised for rear Impact.
• Adjustable steering column.
• If fitted, anchor points for child seats on the sin-gle seats in the passenger compartment and the outer seats of the bench seat.
Situations in which the front, the combined curtain and side airbag and the curtain airbag will not be triggered:
• If the ignition is switched off during a collision.
• If the level of deceleration measured by the control unit is too low during a collision at the front of the vehicle.
• During a minor side collision.
• During rear collisions.
• If the vehicle rolls over.
• If the impact speed in a collision is lower than the reference value specified in the control unit. <1
Sitting correctly and safely I 91

Child seats (accessories)
ClJJ Introduction
This chapter contains information on the following subjects:
Basic information on fitting and using child seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Types of child seat . . . . . . . . . . . . . . . . . . . . . . . 98 Securing systems . . . . . . . . . . . . . . . . . . . . . . . 99 Securing a child seat with ISOFIX . . . . . . . . . . 100 Securing child seats with the upper strap (top tether) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 01 Securing child seats with a seat belt . . . . . . . . 102
Using child seats can reduce the risk of Injury to the child if there is an accident. Always use child seats when driving with children.
Note the following:
• Child seats are classified into groups depend-ing on the size, age and weight of child for which they are designed.
• Various securing systems are used to secure child seats in the vehicle.
For safety reasons child seats should always be fit-ted to the rear seats. They should only be fitted to the front passenger seat in exceptional cases.
Volkswagen Commercial Vehicles recommends us-ing child seats from Volkswagen's range of acces-sories. These child seats have been developed and approved for use in Volkswagen vehicles.
Additional information and warnings:
• Seat belts 79
• Airbag system 87
• Integrated child seats 102
A WARNING
If children are not secured or are inadequate-ly secured, they are at greater risk of serious or even fatal injury. Please note the following:
• Children who are either under 12 years of age or less than 150 cm tall must not be car-ried In the vehicle if they are not secured In a suitable child seat while the vehicle Is In mo-tion. Regulations in some countries may dif-fer, and must be complied with.
96 Before the journey
A WARNING (Continued)
• Always secure children in the vehicle in a suitable child seat. The seat used must be ap-propriate to the child's height, weight and age.
• Never fasten more than one child Into one child seat.
• Under no circumstances should children or babies be held in a passenger's or drivers lap while driving.
• Never leave a child unsupervised in a child seat.
• Never allow a child to be carried In a vehi-cle without being properly secured, and nev-er allow a child to stand up or to kneel on a seat, or to sit Incorrectly while the car is In motion. This is particularly Important for chil-dren carried on the front passenger seat. In an accident, children may sustain serious In-juries to themselves and others.
• The child seat can only provide maximum protection if the seat belt Is routed correctly around it. Always ensure that the seat belt is routed as specified In the instructions provi-ded by the child seat manufacturer. If the seat belt is routed Incorrectly it may cause injuries even in a minor accident.
• After an accident, it Is vital to replace any child seats that were in use during the acci-dent, as they could have sustained non-visi· ble damage.
m The standards and regulations governing the l!..J use of child seats and child seat securing mechanisms differ from country to country. Not all countries allow you to transport children on the front passenger seat. Legislation and legal require-ments take precedence over the information given in this owner's manual.
m If a child seat is used on a single seat with l!..J Easy Entry function, the seats located behind that seat are difficult to access. Therefore, a child seat should be used on another rear seat, if possi-ble.

Basic information on fitting and using child seats
A AIRBAG
(®
(!]
c:::J
BTT·I20J
Fig. 77 Airbag information sticker on the sun vi-sor.
r""'('n First read and observe the introductory L.....Ja,U information and safety warnings & on page 96.
Information on fitting a child seat
Observe the following general information when fit-ling a child seat. This information is relevant what-ever child seat securing system is being used.
• Read and follow the instructions provided by the child seat manufacturer =:-&.
• Whenever possible, fit child seats to one of the rear seats on the front passenger side so that chil-dren can exit the vehicle on the kerb side.
• Deactivate the front passenger front airbag if fit-ting a rear-facing child seat on the front passenger seat.
• If a child seat is fitted on the front passenger seat, move the backrest to the upright position. slide the seat back as far as it will go, and set the seat height adjustment and belt height adjuster to the highest position.
• When fitting a child seat on the vehicle's rear seats, leave as much unencumbered space as possible around the child seat. If necessary, adjust the position of the relevant front seat. When doing so, ensure that the driver or front passenger can stili maintain a correct sitting position =:-page 61.
• Adjust the seat backrest angle so that the child seat lies flush against the backrest.
• When using child seats with a backrest, remove the vehicle head restraints and stow them safely in the vehicle =:-page 61. Reinstall the head restraint after the child seat has been removed.
Airbag sticker
The vehicle may be provided with stickers giving key information about the front passenger front air-bag. The information on these stickers may vary from country to country. The stickers may be at-tached on the sun visor for the driver and/or front passenger=:-Fig. 77.
11 is essential to note the warning information shown on these stickers before installing a rear-facing child seat =:-&.
Risks involved in carrying children on the front passenger seat
If you are using a rear-facing child seat, the front passenger front airbag can cause critical or poten-tially fatal injuries when it inflates =:-&.
Rear-facing child seat may only be used on the front passenger seat if the front passenger front airbag has been deactivated. An indicator lamp in the centre console lights up steadily when the front passenger front airbag has been effectively deacti-vated. Deactivating the front passenger front air-bag =:-page 87.
If using a front-facing child seat, do not deacti-vate the front passenger front airbag.
When fitting a child seat, make sure that it is as far away as possible from the front passenger airbag. The front passenger front airbag can cause severe injuries when it inflates =:-&.
Some child seats are not suitable for use on the front passenger seat. Any child seat fitted on the front passenger seat must be specially authorised by the manufacturer for this use in vehicles with front and side airbags. Volkswagen dealers hips keep an up-to-date list of authorised child seats.
Risks presented by side airbags
Any child on the front passenger seat may be hit on the head and severely injured by the front side airbag inflating =:-&.
If you use a rear-facing child seat on the front passenger seat the child in it is at increased risk of sustaining critical or fatal injuries In the event of an accident.
• Deactivate the front passenger front air-bag. If the front passenger front airbag can-not be deactivated no rear-facing child seat may be used. 11>
Sitting correctly and safely

• Push the attachment arms on the child seat into the ISOFIX anchor points 79 as shown by the arrows. The child seat must click and audibly securely into place.
• Fasten the upper strap (top tether) into the cor-responding retaining rings 80 or 81.
• Stretch the belt so that the child seat is posi-tioned high on the rear seat backrest.
• After the child seat has been removed, fold up the head restraint or install it accordingly.
Securing child seats with a seat belt
r-111 First read and observe the Introductory L--lo:oU information and safety warnings & on page 96.
If you want to fit a child seat from the "universal" (u) approval category in your vehicle. you must first ensure that it is approved for the seat position in question. Important information is given on the or-ange ECE approval label on the child seat.
Group Child's weight
Group 0 up to 10 kg
Group 0+ up to 13 kg
Group 1 9 to 18 kg
Group 2 15 to 25 kg
Group 3 22 to 36 kg
Securing a child seat using the seat belt
• Observe the warnings 97, Basic infor-mation on fitting and using child seals.
• The seat belt height adjuster must be at the highest setting.
• Fasten the seat belt or guide it through the child seat as described in the child seat manufacturer's instructions.
Integrated child seat
o::n Introduction
This chapter contains information on the following subjects:
Folding integrated child seat up and down ... 104
Seat belt routing for an integrated child seat . 105
102 Before the journey
A WARNING
Only secure the strap to the top tether anchor rings. Failure to do this could lead to severe Injuries.
• Each anchor ring can hold only one child seat restraining strap. The following table lists where and how child seats can be fastened.
Front passenger seat Seats In the passenger compartment (all)
u u
u u
u u
u u
u u
• Ensure that the seat belt is not twisted.
• Insert the latch plate into the buckle for the ap-propriate seat and push it down until it locks se-curely with a click. The integrated child seat is suitable only for chil-dren belonging to group 2 (15-25 kg) and group 3 (22-36 kg), as specified in the standard ECE-R 44.
The following table lists how the integrated child seat can be used. .,..

Single seat in
Group Child's weight passenger compart-menta)
Group 0 up to 10 kg -
Group 0+ up to 13 kg -
Group 1 9 to 18 kg -
Group 2 15 to 25 kg 8
Group 3 22 to 36 kg 8
a) The integrated child seat is fijted depending on equipment level.
8: integrated child seat approved for this weight class.
Volkswagen Commercial Vehicles recommends that the integrated child seat be used on the single seat facing against the direction of travel for chil-dren in group 2.
For safety reasons, if the integrated child seat is used on the single seat for children in group 3, it must face the direction of travel.
The supplied side head restraint must be used for children in group 2.
The side head restraint must not be used when group 3 children use the integrated child seat.
Additional information and warnings:
• Seat belts =:. page 79
Children who are not belted in and children who are not secured using a suitable re-straint system could sustain fatal injuries if the airbags are triggered.
• Always transport children up to the age of 12 on the rear seats.
• If exceptional circumstances require you to transport a child in a rear-facing child seat on the front passenger seat, the front passen-ger front airbag must always be switched off.
• Always secure children in the vehicle in a restraint system which is suitable for their height and weight.
• Always ensure that children are properly belted In.
A WARNING
When travelling, children must be secured In the vehicle In a child seat appropriate for weight and size.
• Always secure children In the vehicle in a restraint system which is suitable for their height and weight.
• Always fasten children's seat belts cor-rectly and ensure that they assume a correct sitting position.
• The shoulder part of the seat belt must lie approximately on the centre of the shoulder and never across the neck or upper arm.
• The shoulder belt must lie close to the chest.
• The lap part of the seat belt must lie across the pelvis, not across the stomach, and always fit closely.
• If necessary, tighten the belt so that it lies snugly over the body.
• Never allow children or babies to be trans-ported on someone's lap, or held In some-one's arms.
• Always secure children under 1.5 m tall in a child seat. Using a normal seat belt could lead to injuries to the abdominal and neck areas.
• Only ever fasten one child into a child seat.
• Read and observe the information and warnings from the child seat manufacturer.
• Never leave a child in a child seat unsu-pervised or alone In the vehicle.
• Any modifications to the integrated child seat must be made only by a qualified work-shop.
• Have a child seat or parts of a child seat replaced if the child seat or any part of it be-comes damaged or if it withstands the force of a collision during an accident.
A WARNING
Loose items could be flung through the vehi-cle interior in the event of a sudden braking manoeuvre or accident. This could cause in-juries.
• Do not leave any toys or hard objects loose in the child seat or on the seat. <1
Sitting correctly and safely 103

A WARNING (Continued)
• Any objects protruding from the luggage compartment must be marked to ensure that they are visible to other road users. Comply with legal regulations.
• If items protrude out of the luggage com-partment, never use the tail gate or wing doors to "hold them in position".
• If you drive with the tailgate or wing doors open, remove any racks and luggage from the tail gate or a wing door.
A WARNING
Poisonous exhaust fumes can get into the in-terior when the tailgate or wing doors are open. This can result in loss of conscious-ness, carbon monoxide poisoning, serious Injury and accidents.
Driving a loaded vehicle
1"''l1 First read and observe the introductory L--Wl information and safety warnings & on page 125.
For good vehicle handling when driving a loaded vehicle, please observe the following:
• Stow all items of luggage page 127.
• Accelerate carefully and gently.
• Avoid sudden braking and driving manoeuvres.
• Brake earlier than in normal driving.
• If applicable, heed the information about driving with a trailer 139.
• If applicable, observe the information concern-ing the roof carrier 137.
Luggage compartment
CO Introduction
This chapter contains information on the following subjects:
Luggage compartment cover . . . . . . . . . . . . . . 132
130 Before the JOUrney
A WARNING (Continued)
• Always drive with the wing doors or tail-gate closed to prevent poisonous exhaust fumes getting into the vehicle.
• If exceptional circumstances require you to drive with an open tallgate or open wing doors, do the following to reduce the amount of poisonous exhaust fumes that could enter into the vehicle:
CD
-Close all windows and the sliding/tilting roof.
-Switch off air reclrculatlon mode.
-Open all vents In the dash panel.
-Switch the blowers to the highest set-ting.
The vehicle length and height are different when the wing doors or tailgate are open.
A wARNING
Moving loads can severely impair the vehi-cle's stability and driving safety which could cause accidents and severe Injuries.
• Secure objects properly to prevent them from sliding.
• Use suitable straps when securing heavy objects.
• Engage the rear seat backrests securely In
an upright position. Always use suitable securing straps with the fas-tening rings. Never exceed the vehicle's maximum payload. Both the payload and the distribution of the load in the vehicle will have an effect on the driving response and braking "'

Luggage compartment cover
Fig. 105 In the luggage compartment: luggage compartment cover.
f"'l1 First read and observe the Introductory L-Jc.l.l Information and safety warnings & on page 130.
The luggage compartment cover is attached to the 3-seat bench backrest.
Opening the luggage compartment cover
• Make sure the backrest of the 3-seat bench has engaged securely in the upright position.
• Using the handle, pull the luggage compart-ment cover evenly to the rear.
• Hook the luggage compartment cover in at the sides.
Retracting the luggage compartment cover
• Using the handle, pull the luggage compart-ment cover slightly to the rear.
• Hold the luggage compartment cover and lift it up out of the side retainers to remove it.
• Guide the luggage compartment cover forwards by hand. Do not let it snap back.
Removing the luggage compartment cover
• Roll up the luggage compartment cover, if nec-essary.
• Press one side of the luggage compartment cover against the spring pressure inwards and piv-ot it slightly to the back.
• Pull out the luggage compartment cover on the other side to the inside of the vehicle.
Fitting the luggage compartment cover
• Insert the hook on the luggage compartment cover into the retainer on one side.
• Press the other side of the luggage compart-ment cover against the spring pressure inwards 106 G) and hold it in this position.
132 I Before the journey
Fig. 106 In the luggage compartment: retainer for the luggage compartment cover
• Press the luggage compartment cover hook in-to the appropriate retainer@.
• Loosen the luggage compartment cover and press the hook to the outside, aided by spring pressure, into the retainer@.
• Check that the luggage compartment cover is fitted properly.
A WARNING
Objects that are not secured or are secured incorrectly, or animals on the luggage com-partment cover, could cause serious injuries in any sudden driving or braking manoeuvre or accident.
• Do not stow any hard, heavy or sharp items either loose or In bags on the luggage compartment cover.
• Never transport pets on the luggage com-partment cover.
To prevent damage to the luggage compart-ment cover, do not load it to such a height that the luggage compartment cover will press against the load when the rear lld is closed.

n11 First read and observe the introductory l-J=,IJ information and safety warnings & on page 133.
The net partition can prevent objects in the lug-gage compartment entering the passenger com-partment.
The net partition can be fitted behind the front seats or behind the 3-seat bench.
Key to Fig. 111:
@ Holder straps with T-shaped holders which are secured in the seat rails
® Cross pieces with joints which lock into place
Preparing the net partition for fitting
• Take the net partition out of its plastic bag and unroll it fully.
• Fold out all the side rods fully, until you hear a "clicking• noise.
Fitting the net partition
• Make sure that the sewn-in instructions label is pointing to the rear.
• Hook the net partition up onto the left-hand side
• Push the rod together to hook the net partition onto the right-hand side.
• Pull the net partition to check that it has engag-ed securely in the retainers in the headliner.
• On the left and right sides. pull the strap down on the loop G) until you can insert the T-shaped holder into the outer seat rails.
• Turn each of the T-shaped holders through 90° so that they are positioned across the seat rails @.
• Make sure that the net partition is vertical and securely fitted in the seat rails.
Roof carrier
COl Introduction
This chapter contains information on the following subjects:
Attaching the mounts and roof carrier . . . . . . . 138 Loading the roof carrier . . . . . . . . . . . . . . . . . . . 139
Removing the net partition
• Slacken off the straps by pulling loop • Turn the T-shaped holders through 90° and take them out of the seat rails.
• Push the net partition on one side slightly to the inside of the vehicle and lift it out of the upper re-tainer.
• Press the release button 111 ® in the joint of each cross piece and fold the cross pieces together.
• Roll up the net partition and stow it in its plastic bag.
• Stow the plastic bag securely in the vehicle.
A WARNING
Always use the net partition carefully, observ-Ing the Instructions. Risk of injury.
• The net partition is secured properly in the roof only if the T-shaped holders are securely fitted Into the retainers.
• The net partition is fitted correctly in the seat rails only if the T-shaped retainers are at right-angles to the seat rails and correctly en-gaged.
• The T-shaped holders must never be fitted close to the removable covers on the seat rails.
• Heavy, pointed or sharp items which are not stowed securely can cause Injury in the event of sudden braking manoeuvres or acci-dents. This may also happen when the net partition is fitted correctly.
• Vehicle occupants must not travel behind a fitted safety net. When should the roof carrier be removed?
• When it is no longer being used.
• When the vehicle is driving through a car wash.
• When the vehicle height exceeds the required clearance height, e.g. in a garage. .,.
Transporting items 1137

Additional information and warnings:
• Lights 106
• Transporting 125
• Driving with respect for the environment 278
• Wheels and tyres 367
• Accessories, modifications, repairs and renewal of parts 394
A wARNING
When transporting heavy or bulky objects in the roof carrier, the vehicle's handling will change due to a shift in the centre of gravity and an increased susceptibility to cross-winds.
• Always secure loads properly using suita-ble and undamaged securing straps.
• Cargo that is large, heavy, bulky, long or flat will have a negative effect on the vehicle aerodynamics, centre of gravity and overall handling.
Attaching the mounts and roof carrier
r-Y'n First read and observe the introductory L-J,:.JJ information and safety warnings &. on page 137.
Your vehicle has special roof rails on the right and left for fitting the mounts. Therefore, standard roof carriers cannot be used. Volkswagen Commercial Vehicles recommends using only mounts and roof carriers that have been approved by Volkswagen Commercial Vehicles.
The mounts are the basis of a complete roof carrier system. Special fixtures must then be added to transport luggage, bicycles, skis, surfboards or boats safely on the roof. All components of this system are available at a Volkswagen Commercial Vehicles dealership.
The roof carrier system must always be installed exactly according to instructions and should be kept with the vehicle wallet.
138 I Before the journey
A WARNING (Continued)
• Avoid abrupt and sudden driving and braking manoeuvres.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions.
CD
• Always remove the roof carrier before driv-ing through an automatic car wash.
• The height of the vehicle is changed by the installation of a carrier system and the load se-cured to it. Check and compare the height of the vehicle with clearance heights, e.g. for un-derpasses and garage doors.
• The roof carrier system and its load must not obstruct you from opening and closing the sliding/tilting roof and tallgate. The roof aerial must also remain unaffected.
• When opening the tallgate, take care not to let it hit the roof load.
Driving with a fitted roof carrier will increase W air resistance and thus increase fuel con-sumption. A WARNING
Incorrectly attaching the mounts and roof carrier, and using them Inappropriately, can cause the whole system to fail off the roof. This can cause accidents and injuries.
• Always observe the manufacturer's in-structions.
• Only use mounts and roof carriers when they are undamaged and fitted correctly.
• Fit mounts and roof carriers correctly.
• Check the bolts and anchorage points be-fore starting your journey and adjust as nec-essary after driving a short distance. During a long trip, check ail bolts and fasteners at each stop.
• Special fixtures for items such as bicy-cles, skis, surfboards, etc. should always be properly Installed.
• Do not carry out any alterations or repairs to the mounts and roof carrier.
W Read and observe the instructions provided L!J for the fitted roof carrier system and carry them in the vehicle at all times.

anchor points should be fitted to the vehicle floor by a specialist workshop in accordance with Volks-
wagen AG guidelines.
These additional seats must also have seat belt anchor points and suitable seat belts.
The Volkswagen Commercial Vehicles dealership can provide you with more Information on retrofit-ting seats.
Additional Information and warnings:
• Sitting correctly and safely =>page 61
• Child seats (accessories) =>page 96
A WARNING
Assuming an Incorrect sitting position In the vehicle can Increase the risk of severe or fa-tal injuries during a sudden driving or brak-Ing manoeuvre, In the event of a collision or accident, or If the alrbags are triggered.
• The number of vehicle occupants must never exceed the number of seats with seat belts In the vehicle.
• All vehicle occupants must assume a cor-rect sitting position before setting off and maintain this position throughout the trip. This also applies to the fastening of seat belts.
• Always secure children In the vehicle in an authorised restraint system which is suita-ble for their height and weight=> page 61.
• Always keep your feet In the footwell while the vehicle is In motion. Never place your feet on the seat or dash panel, for example, and never ride with your feet out the window. When you are sat like this, the alrbag and seat belt cannot provide optimal protection and could actually Increase the risk of injury during an accident.
A WARNING
The seats of the 2-seat arrangement are not suitable for the attachment of child seats of any kind.
• Never use a child seat on the 2-seat ar-rangement.
A WARNING
Children who are not strapped In or who are not strapped In properly could sustain severe or fatal injuries while the vehicle Is In motion.
• Never use a rear-facing child seat on the front passenger seat.
• Children up to the age of 12 should always be transported on the single seats In the pas-senger compartment but not on the 2-seat ar-rangement.
• Always secure children In the vehicle In an authorised restraint system suitable for their height and weight.
• Always fasten children's seat belts cor-rectly and ensure that they assume a correct sitting position.
• Adjust the seat backrest to an upright po-sition If a child seat Is to be used on this seat.
• Do not allow children to sit with their heads or any other body parts In the side air-bag's deployment zone.
• Make sure that the seat belt Is correctly routed.
• Never allow children or babies to be trans-ported on someone's lap, or held In some-one's arms.
• Only ever fasten one child Into each child seat.
• Read and follow the Instructions by the manufacturer of the child seat. Equipment, Business 181