bonnet VOLKSWAGEN TRANSPORTER 2013 Owners Manual

Front view
Fig. 2 Overview of the front of the vehicle.
Key to Fig. 2:
G) Windscreen with:
-Windscreen wipers .............. .
-Rain/light sensor .............. .
-Windscreen heating
-Main beam assist sensor (light Assist) ...
-Camera window for assist systems
-Vehicle identification number
® Bonnet release lever
@ Headlights ...... .
@
®
Headlight washer system
Radar sensor for:
-Adaptive cruise control (ACC) ............................................. .
-Area monitoring system (Front Assist)
® Front ParkPilot sensors . . . . . . . . ........... .
0 Fog lights ................ .
® Mounting for the front towing eye behind a cover .
® Front number plate holder
Items @, @, ® and 0 are at the same position on the left and right sides of the vehicle. Overview of the vehicle
850.0026
116
116
322
106
282
451
350
106,432
116
298
307
287
106,432
446

Key to Fig. 6 and Fig. 7:
CD Light switch ·'f;i.· ... 106
-Light switched off+
-Automatic headlight control -AUTO-
-Side light and dipped beam o.-o
-Fog lights i'O 0$
@ Lever for: .......... . 106
-Main beam headlights ID
-Headlight flasher =:o
-Turn signal "'" -Parking light
-Switch and rocker switch for the cruise control system (CCS) ON-CANCEL-OFF-RES/+-SET/-. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
@ Controls on the multifunction steering wheel ....... .
-Volume setting for the radio, navigation announcements or a telephone conversation 3d-:;.,
-Mute function for the radio or activating the voice control system _...
-Opening the main telephone menu or accepting a telephone call J
-Control buttons for the Volkswagen information system c.-<2,-"?-v, OK, ..=,
@ Instrument cluster:
-Instruments ..
-Display
-Warning and indicator lamps ..... .
® Horn (works only when the ignition is switched on)
® Lever for wipers and washers . . . . . .....................................•
-Wipers HGH-LOW
-Interval wipe for the windscreen . ·••
-"Flick wipe" 1x
-Windscreen wipers.;;:>
-Wash and wipe system for the windscreen
-Rear wiper ll;J
-Wash and wipe system for the rear window
-Lever with buttons for operating the Volkswagen information system TRIP, OK/RESET
0 Ignition lock .......... .
® Pedals .................. .
®
® @
Lever for adjusting the steering column ..................•.....
Driver front airbag ........ .
Headlight range control (o .
Brightness control for instrument and switch lighting C't ...••.•...
Handle for releasing the bonnet ...
@
®
0 Button for interior monitoring next to the driver seat (not shown) ....................... .
Vehicle interior 11
24
19
19
16
116
24
257
260
61
87
106
106
350
39

A WARNING (Continued)
• Any broken-down vehicle poses an in-creased accident risk both for you and for other road users. If the situation requires, switch on the hazard warning lights and set up the warning triangle as a warning to other road users.
• Before opening the bonnet, switch off the engine and allow it to cool down sufficiently.
Instruments
o::n Introduction
This chapter contains information on the following subjects:
Instrument overview ......... .
Displays . . . . . . . ........ . Service interval display ..
Additional information and warnings:
• Warning and indicator lamps =>page 16
• Volkswagen information system =>page 24
20 21
22
• Display of current gear (DSG® dual clutch gear-box) =>page 260
• Information on service intervals =>Booklet Serv-ice schedule
A WARNING (Continued)
• The engine compartment of any motor ve-hicle Is a dangerous area. Serious injuries can be sustained here =>page 350.
CD
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle be-Ing damaged. A WARNING
Accidents and injuries can occur if the driver is distracted.
• Never press the buttons on the instrument cluster while the vehicle is in motion. Instrument cluster

• If the SAFELOCK mechanism has been activa-ted using the remote control key: the anti-theft alarm is active.
Indicator lamp in the driver door
After locking the vehicle:
• If the SAFELOCK mechanism has been activa-ted using the remote control key in the driver door lock cylinder: the anti-theft alarm is not active.
• The interior monitoring system and anti-tow alarm are deactivated.
Meaning
A red LED flashes for approximately 2 seconds, firstly at short inteNals and then more slowly. The SAFELOCK mechanism is activated.
A red LED flashes for approximately 2 seconds and then goes out. The LED light starts to flash again after approxi-mately 30 seconds.
The SAFELOCK mechanism is deactivated.
A red LED lights up steadily for approximately 30 seconds. Fault in the locking system. Go to a qualified workshop.
Notes for vehicles without SAFELOCK
mechanism
Please note the following when the vehicle is locked with the remote control key or with the vehi-cle key in the driver door lock cylinder:
• The anti-theft alarm and the interior monitoring system are immediately activated. All turn signals flash briefly to confirm activation.
Anti-theft alarm
rflt First read and observe the introductory 1..-.L::.U information and safety warnings & on page 39.
The anti-theft alarm makes it more difficult to break into the vehicle or steal it.
The anti-theft alarm system is automatically activa-ted when the vehicle is locked.
When does the system trigger an alarm?
The anti-theft alarm will sound an acoustic alarm for approximately 30 seconds and trigger a visible warning for up to 5 minutes if any of the following unauthorised actions are performed while the vehi-cle is locked:
• Mechanical unlocking of the vehicle with the ve-hicle key and failure to switch on the ignition within 15 seconds
• A door is opened.
A WARNING
Take care when using the SAFELOCK mecha-nism to avoid accidents or injuries.
• Never leave anybody in the vehicle if the vehicle has been locked using the remote control key. The doors can no longer be opened from the inside once the SAFELOCK mechanism is activated.
• Locked doors make it more difficult for emergency service personnel to gain access to the vehicle and provide assistance when needed. In an emergency, people locked in-side the vehicle would not be able to leave the vehicle by unlocking the doors. • The bonnet is opened.
• The tailgate is opened.
• The ignition is switched on using an invalid key.
• Movement inside the vehicle (in vehicles with interior monitoring).
• The vehicle is towed (vehicles with anti-tow alarm).
• The vehicle is lifted (vehicles with anti-tow alarm).
• Transportation of the vehicle on a ferry or train.
• Disconnection of the vehicle battery (only an acoustic alarm)
Switching off the alarm
Unlock the vehicle using the release button on the remote control key or insert the ignition key into the ignition lock. 11>-
Opening and closing 43

Move the lever into the required position
0 lx Flick wipe -wipes briefly. Push and hold the lever down for longer to wipe more quickly.
® ,··.··· \X:) Pulling the lever aclivates the wash and wipe system for cleaning the windscreen.
® CQ Interval wipe for the rear window. The wiper will wipe the window approximately every 6 seconds .
0 ........ Pushing the lever activates the wash and wipe system for cleaning the rear window.
Q)
If the ignition is switched off while the wipers are still switched on, the wipers will continue to wipe on the same setting when the ignition Is switched on again. If there Is frost, snow or other obstructions on the windscreen or rear window, the wipers and wiper motor could be-come damaged.
• Remove any snow and ice from the wipers before setting off.
Wiper functions
• Carefully detach wiper blades that have be-come frozen onto the windscreen. Volkswagen Commercial Vehicles recommends using a de-leer spray for this.
Q)
Do not switch on the wipers when the window is dry. Using the wipers when the windscreen Is dry can damage the windscreen.
m The wipers will only function when the igni-W lion is switched on and the bonnet and tail-gate are closed.
m The rear window wiper is switched on auto-W matically if the front wipers are switched on and reverse gear is engaged. [Q First read and observe the introductory Information and safety warnings & on page 116.
Wiper response in various situations:
When the vehicle is stationary. When switched on, the wipers will temporarily be switched to the next setting down.
While the wash and wipe system is run-ning.
The Climatronic will switch to air recirculation mode for approxi-mately 30 seconds to prevent the smell of the windscreen wash-er fluid from entering the vehicle interior.
When the interval wipe is switched on. The wiper intervals vary according to the vehicle speed. The faster the vehicle is travelling, the shorter the interval.
Headlight washer system
The headlight washer system cleans the lenses on the headlights.
Once the ignition has been switched on, the head-lights will be washed the first time the windscreen washer system is used, and every fifth time there-after. To do this, pull the wiper lever towards the steering wheel when the dipped beam headlights or main beam are switched on. Clean off stubborn dirt (insects, etc.) from the headlights at regular in-tervals, for instance when filling the tank.
118 Before the journey
In winter, you should remove any snow from the headlight washer nozzles in the bumper to keep the headlight washer system in working order. Re-move any ice with a de-icer spray.
m The wipers will try to wipe away any obsta-W cles that are on the windscreen. The wipers will stop moving if the obstacle blocks their path. Remove the obstacle and switch the wipers back on again.

Service position for the front wipers
Fig. 94 Wiper blades in service position.
r--('n First read and observe the introductory L-J,::.IJ information and safety warnings & on page 116.
The wiper arms can be lifted off the windscreen when in the service position 94. Carry out the following steps to move the wipers to the serv-ice position:
Rain sensor
CD
®
Fig. 95 Next to the steering wheel: adjusting rain sensor® in wiper lever.
r--('n First read and observe the introductory L-J,::.U information and safety warnings & on page 116.
When the rain sensor is activated, it automatically controls the frequency of the wiper intervals, de-pending on the amount of rain &. The sensitivity of the rain sensor can be adjusted manually. Man-ual wipe 117.
• The bonnet must be closed 350.
• Switch the ignition on and then off again.
• Briefly press down the wiper lever 92 @).
Place the wiper arms back onto the windscreen before driving away. Briefly press the wiper lever down to bring the wiper arms back to the original position.
Lifting the front wipers
• Move the wiper arms to the service position be-fore lifting
• When lifting the wiper arm hold it only by the wiper blade mounting.
CD
• In order to prevent damage to the bonnet and the wiper arms, the wiper arms should only be lifted when in the service position.
• Always return the wiper arms to the wind-screen before starting your journey. Fig. 96 On the inside of the windscreen above the interior mirror: sensitive surface of the rain sensor
Push the lever to the desired position 95:
@ Deactivates the rain sensor.
CD Rain sensor is active -automatic wipe when necessary.
® Adjusting the sensitivity of the rain sensor:
-Switch to the right-high sensitivity.
-Switch to the left -low sensitivity.
Lights and vision 119

The rain sensor will remain active after the ignition is switched off and back on again and will function again if the wiper lever is in position G) and if the vehicle is travelling at speeds higher than approxi-mately 16 km/h (10 mph).
Changes to the functioning of the rain sensor
Possible causes for faults and misinterpretations concerning the sensitive surface 96 of the rain sensor include:
• Damaged wiper blades: a film of water or smears caused by damaged wiper blades can in-crease the time the wipers are switched on, can shorten the length of the intervals between wipes or cause the wipers to run continuously.
• Insects: insects hitting the surface can cause the wipers to be activated.
• Salt deposits: in winter, salt deposits can cause the wipers to continue to wipe the windscreen when it is almost dry.
• Soiling: dry dust, wax, windscreen coatings (lo-tus effect) or detergent deposits (automatic car wash) can cause the rain sensor to become less sensitive and react too slowly or even not at all.
• Crack in the windscreen: when the windscreen is impacted by a stone, a wash cycle is triggered if the rain sensor is on. The rain sensor will then reg-
ister the reduction in sensitivity of the surface and adjust accordingly. The size of the crack could af-fect the way in which the sensor activates the wip-ers.
A WARNING
The rain sensor will not always detect every rain shower and activate the wipers.
• If necessary, switch on the wipers manual-ly if the water on the windscreen restricts the field of vision.
m At regular intervals, clean the sensitive sur-L!...J face of the rain sensor and check the wiper blades for damage 96 (arrow).
m We recommend that you use an alcohoi-W based glass cleaner to remove wax and pol-ish.
Checking and refilling the windscreen washer fluid level
Fig. 97 In the engine compartment: cap of washer fluid reservoir.
r--T'n First read and observe the introductory L-J,:,JJ information and safety warnings & on page 116.
The windscreen washer fluid level should be checked regularly and topped up as necessary.
120 I Before the journey
A filter can be found in the feed throat of the wash-er fluid reservoir. The filter keeps large dirt particles away from the washer jets when refilling. The filter should only be removed for cleaning. if the filter is damaged or cannot be found when refilling, these dirt particles will reach the system and will block the washer jets.
• Open the bonnet & 350.
• The washer fluid reservoir is identified by the $ symbol on the cap 97.
• Check whether there is enough windscreen washer fluid in the reservoir.
• To top up, mix clean water (not distilled water) with a washer fluid recommended by Volkswagen Commercial Vehicles Observe the dilution in-structions on the packaging.
• At low temperatures, add a special anti-freeze agent so that the fluid cannot freeze &.

Symbol Meaning
A Flow of electric current in amps
Lit up: 230-volt mains connection has been made and the battery charger is working. Flashing or displaying a number over 15 volts: malfunction. Disconnect the 230-volt mains connection and have the electrical system checked by a qualified workshop. Not lit up despite a 230-volt connection being made: there is a power cut or malfunction in the battery charger.
G The batteries are being charged by the alternator.
Warning messages
Under certain conditions, such as when the pop-up roof is open, warning messages appear on the dis-play when the engine is started. These warn against possible vehicle or equipment damage.
• Switch off the ignition and correct the cause of the warning message.
Malfunction
If a symbol flashes, there is a fault in the indicated system.
• Press the button G?) for five seconds to clear the fault. If this does not work or if other faults ap-pear, please contact a qualified workshop. Volks-wagen Commercial Vehicles recommends using a Volkswagen Commercial Vehicles dealership for this purpose.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
A WARNING (Continued)
• Never Ignore any Illuminated warning lamps or text messages.
• Stop the vehicle as soon as possible and when safe to do so.
• Stop the vehicle at a safe distance away from moving traffic and ensure that no part of the exhaust system can come Into contact with any Inflammable material underneath the vehicle, e.g. dry grass or fuel.
• Any broken-down vehicle poses an In-creased accident risk both for you and for other road users. If the situation requires, switch on the hazard warning lights and set up the warning triangle as a warning to other road users.
• Before opening the bonnet, switch off the engine and allow it to cool down sufficiently.
• The engine compartment of any motor ve-hicle is a dangerous area. Serious injuries can be sustained here 350.
CD
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle be-ing damaged. Menu structure
J'"'""'('n First read and observe the introductory L-J,:.IJ information given on page 204.
Main menu Possible functions
Pop-up roof Opening
Closing
Displays Outside temperature
206 Before the journey
Using the menus
• Turn the rotary/push knob 168@ to highlight a function or submenu or to change a set-ting.
• Press the rotary/push knob to select a function or submenu or to confirm a setting.
Description of the submenu with examples
Open the pop-up roof .,1
Close the pop-up roof .,t
Current outside temperature (28.SO C) ...

A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
• Never ignore any illuminated warning lamps or text messages.
Start/stop system
Fig. 227 In the centre console: button for the start/stop system.
r--flt First read and observe the introductory l-J,::JJ information and safety warnings & on page 282.
When the start/stop mode is active, the
engine is switched off automatically
whenever the vehicle is stationary. When
required, the engine restarts automati-
cally.
The start/stop mode is activated automatically each time the ignition is switched on. The instru-ment cluster display will show information about the current status.
Always switch off the start/stop system manually when driving through water.
Start/stop mode on vehicles with a manual gearbox
• When the vehicle is stationary, disengage the gear and release the clutch pedal. The engine is stopped.
• Depress the clutch pedal to restart the engine. cc "'
A WARNING (Continued)
• Stop the vehicle as soon as possible and when safe to do so.
CD
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle be-ing damaged. Start/stop mode on vehicles with a dual clutch gearbox DSG®
• When the vehicle is stationary, press and hold the brake pedal. The engine is stopped.
• To restart the engine, remove your foot from the brake pedal or depress the accelerator in selector lever position P.
Important preconditions for automatic engine switch-off
• The driver is wearing their seat belt.
• All vehicle doors have been closed.
• The bonnet is closed.
• A minimum engine temperature has been reached and the internal engine conditions allow switch off.
• The vehicle has been moved since the engine was last switched off.
• The temperature set in the interior deviates too greatly from the ambient temperature.
• On vehicles with Climatronic: The temperature control is set to around +22oC (+ 72°F).
• The defrost function of the air conditioning sys-tem is not switched on.
• The charging state of the vehicle battery is suf-ficient.
• The temperature of the vehicle battery is not too low or too high.
• The vehicle is not on a steep incline.
• The steering is not turned greatly.
• Reverse gear is not engaged.
Conditions for an automatic restart
The engine can start automatically under the fol-lowing conditions: IIJ>
Driver assist systems 283

• On vehicles with Climatronic: if the temperature inside the vehicle substantially increases or de-creases.
• When the vehicle starts rolling or brake support is required.
• If the voltage of the vehicle battery falls.
Conditions that necessitate a manual key start
The engine has to be started manually with the ve-hicle key in the following conditions:
• If the driver unfastens their seat belt.
• If a vehicle door is opened.
• If the bonnet is opened.
Switching the start/stop system on and off manually
• Press the @ button in the centre console 227.
• If the start/stop system has been deactivated, the indicator lamp in the button lights up.
The engine will start immediately if the vehicle Is In stop mode when the system is switched off man-ually with the @ button.
Hill Hold Assist
r--T'n First read and observe the Introductory L-I=JJ information and safety warnings & on page 282.
A WARNING
The brake servo and the power steering will not function If the engine Is switched off.
• Never allow the vehicle to roll if the engine is switched off.
• The start/stop system must be switched off if work Is to be carried out In the engine compartment.
CD
If the start/stop system Is used in very high outside temperatures over a long period, the vehicle battery can be damaged.
m In some cases. it will be necessary to restart L!J the engine manually with the vehicle key. Fol-low any corresponding messages on the instru-ment cluster display.
m At low speeds, the engine can be started L!J again if it has stalled by immediately pressing the clutch pedal. The Hill Hold Assist function actively
holds the vehicle when pulling away on
an incline.
The Hill Hold Assist function is automatically activated if the following conditions are met
Points 1 to 3 must be fulfilled at the same time·
Manual gearbox DSG® dual clutch gearbox
1. On an incline, the stationary vehicle must be held in position with the footbrake until the vehicle starts moving.
2. The engine is running smoothly.
3. The driver door is closed.
4. Fully depress the clutch pedal and move the gear stick to the first gear position if you want to The driving mode R, D or S has been selected. drive forwards up a hill or to the R position if you want to reverse up a hill.
In order to start moving, remove your foot from To start moving, remove your foot from the brake the brake pedal, then simultaneously release the pedal and press the accelerator immediately. clutch pedal (the clutch engages) and press the The brake will gradually be released as the accelerator. The brake will gradually be re-vehicle pulls away. leased as the clutch Is engaged.
284 I While driving