ESP VOLKSWAGEN TRANSPORTER 2013 Owners Manual
[x] Cancel search | Manufacturer: VOLKSWAGEN, Model Year: 2013, Model line: TRANSPORTER, Model: VOLKSWAGEN TRANSPORTER 2013Pages: 486, PDF Size: 69.28 MB
Page 3 of 486
While driving .. ...... 257
Starting the engine, changing gear and parking
-Starting and stopping the engine .. 257
-Changing gears . . . . . . . . . .......... 260
-Braking, stopping and parking ......... 269
-Driving with respect for the environment 278
-Steering ........... 281
Driver assist systems
-Pull-away assist systems .... 282
-ParkPilot ............................ 287
-Reversing camera (Rear Assist) ....... 291
-Cruise control system (CCS) . . . . . ... 295
-Adaptive cruise control (ACC) ......... 298
-Area monitoring system (Front Assist) .. 307
-Lane change assist system (Side Assist) . .. . . .. .. . . . . . . . . .......... 312
-Driver Alert System (recommendation for rest breaks) . . . . . . . . . . ......... 315
-Adaptive chassis control (DCC) ........ 317
-Tyre monitoring system . . . . . . . ....... 318
Air conditioning system
-Heating, ventilating, cooling ........... 322
-Supplementary heaters (auxiliary air heater or auxiliary coolant heater) .... 332
At the filling station
-Filling the tank ....................... 340
-Fuel . . . . . . . . . . . . . . . . ........ 343
-Emission control system for diesel vehicles (AdBiue®j ................... 346
Cleaning and maintenance ...... 350
In the engine compartment
-Preparation for working in the engine compartment . . . . . . . . . . . . . . . . 350
-Engine oil ........................... 353
-Coolant ..................... 358
-Vehicle battery ....................... 362
Wheels and tyres
-Useful information about wheels and
tyres . . . . . . . . . . . . . . ..... 367
Vehicle care and maintenance
-Caring for and cleaning the vehicle exterior . . . . . . . . . . . . . . . . . . . ... 380
-Cleaning and caring for the interior ..... 388
-Accessories, modifications, repairs and renewal of parts . . . . . . . .... 394
-Mobile online services .. 402
-Consumer information 404
-Engine management system and exhaust purification system . . . .. 407
If and when ........................ 410
Practical tips
-Frequently asked questions ........... 410
-In an emergency ..................... 411
-Manual opening and closing . . . . . . . . . 413
-Vehicle toolkit . . ............... 416
-Hubcaps.. . .................... 417
-Changing a wheel .................... 420
-Breakdown set ....................... 425
-Fuses................ . . 429
-Changing bulbs . . . . . . . . .....•.... 432
-Jump starting . . . . . . .......... 443
-Tow-starting and towing . . . 446
Technical data ...
Technical data
-Vehicle data
-Petrol engines
-Diesel engines ..
Abbreviations
Index .......... .
... 450
... 450
......... 453
455
..... " ... 463
.. 465
Table of Contents 3
Page 4 of 486
About this owner's manual
• An alphabetical index is included at the end of this manual.
• A list of abbreviations at the end of the manual explains the abbreviations used.
• Directions and positions such as left, right, front and rear are normally relative to the vehicle's direc-tion of travel, unless otherwise indicated.
• Illustrations are intended to help you find your way around the applwebsite. They show typical content.
• This owner's manual was written for left-hand drive vehicles. In right-hand drive vehicles the con-trols may sometimes be different to those dis-played in illustrations or described in the text 10.
• Any technical changes made to the vehicle af-ter publication of this booklet are contained In a supplement that is included with the vehicle wallet.
All equipment and models are described without indicating whether the equipment is optional or specific to the model type. This means that your vehicle may not have some of the equipment de-scribed, or it may only be available in certain mar-kets. The scope of equipment fitted in your vehicle can be found in the sales documentation and you can contact your Volkswagen Commercial Vehicles dealership for further information.
About th1s owner's manual
All data in this owner's manual correspond to the information available at the time of going to print. Because the vehicle is constantly being developed and further improved, there may be differences be-tween your vehicle and the data in this owner's manual. No discrepancy in data, illustrations or de-scriptions shall form the basis for any legal claim.
Please ensure that the complete vehicle wallet is always in the vehicle if you lend or sell the vehicle to someone else.
Standard booklets in the vehicle wallet:
• Owner's manual
• Service schedule
Additional booklets in the vehicle
wallet (optional):
• Supplements
• Radio
• Radio, provision for mobile telephone
• lnfotalnment system, navigation system
• Supplement on digital tachograph
• Other supplements
Page 23 of 486
In vehicles with fixed oil change service, services take place at predefined intervals.
The service intervals are calculated on an Individu-al basis in vehicles with flexible oil change serv-Ice. Advances in technology have brought about a considerable reduction in servicing requirements. The flexible oil change is a new service offered by Volkswagen to ensure that the oil is only changed when necessary. The length between the oil change services (maximum of 2 years) is also de-termined by the conditions under which the vehicle is used and personal driving style. The service re-minder is displayed 20 days before the service is due. The distance is rounded to the nearest 100 km; the remaining time is rounded to full days. The current service information cannot be opened until you have driven 500 km since the last service. Until this point the display only shows lines.
Service reminder
If the vehicle is due to be serviced, a service re-minder will appear on the display when the ignition is switched on.
In vehicles without text messages a spanner sym-bol will appear on the instrument cluster along with a display in km and a clock symbol e> showing the time left before the next service appointment is due in days. The number of kilometres shown cor-responds to the maximum number of kilometres that can still be driven until the service appoint-ment is due. In addition, a symbol in the top right corner of the display specifies which service ap-pointment the reminder is for (1 for inspection, 2 for oil change service).
If the service reminder is displayed for both service appointments (1 and 2 in the top right corner of the instrument cluster display), the distance and the display in days for the next service appointment applies in vehicle without text messages.
In vehicles with text messages, Oi 1 change or Inspection in---km or ---days appears in the instrument cluster display.
Service event
If a service Is due, a signal will sound and the spanner symbol will appear for a few seconds when the ignition is switched on. In vehicles with text messages, Oil change now! or Inspec-tion now! appears In the instrument cluster dis-play.
Accessing a service message
You can access the current service messages whenever the ignition is switched on, the engine is not running and the vehicle is stationary.
• Press the button in the instrument cluster as often as possible until the spanner symbol and 1 in the top right corner of the display appears. The values shown apply to the oil change service.
• Press the lCCJie>J button on the instrument cluster again. The spanner symbol appear and the number 2 will appear on the top right hand corner of the display. The values shown apply to the in-spection.
• OR: select the Settings menu.
• Select the menu option Info in the Service submenu.
If a service Is overdue, this is indicated by a mi-nus sign in front of the mileage or trip reading.
Resetting oil change service
If the oil change service was not performed by a Volkswagen Commercial Vehicles workshop, it can be reset as follows:
Vehicles with text messages:
Switch off the ignition.
Press and hold down the lo.o/SETJ button in the in-strument cluster.
Restart the ignition.
Release the lo.o/sn) button.
Confirm the selection on the instrument cluster by pressing the laKJRESET) button on the wiper lever or the I!) button on the multifunction steering wheel.
Vehicles without text messages:
Switch off the ignition.
Press and hold down the lo.o1sn) button in the in-strument cluster.
Restart the ignition.
Release the lo.o/SETJ button and press the li:Q'e>J but-ton within approximately 20 seconds.
Do not reset the display between service intervals. This can lead to Incorrect information being dis-played.
If you manually reset the service interval display while flexible oil change service is valid, "fixed oil change service" will be activated. The service inter-val will no longer be calculated on an Individual ba-sis =*Booklet Service schedule.
Resetting Inspection
If the inspection was not performed by a Volkswa-gen Commercial Vehicles workshop. it can be reset asfollows:
Instrument cluster
Page 33 of 486
Before the journey
Before setting off
Driving tips
CO Introduction
This chapter contains information on the following subjects:
Preparing for a journey and driving safely
Driving abroad ...................... .
Driving through water on roads ........ .
33 34
35
An engine and transmission guard may prove use-ful, depending on the conditions in which the vehi-cle is to be driven. An engine and transmission guard can reduce the risk of damage to the vehi-cle's underbody and engine oil sump, for example when driving over kerbs, driveways or unsurfaced roads. Volkswagen Commercial Vehicles recom-mends using a Volkswagen Commercial Vehicles dealership for this purpose.
Additional Information and warnings:
• Sitting correctly and safely 61
• Transporting 125
• Starting the engine, changing gear and parking the vehicle 257
• Driving with respect for the environment =>page 278
• Consumer information 404
A WARNING
Driving under the Influence of alcohol, drugs, medication or narcotics can cause serious accidents and fatal Injuries.
• Alcohol, drugs, medication and narcotics can severely impair perception, reaction times and driving safety. This could cause you to lose control of the vehicle.
l""""('n First read and observe the Introductory L-Wl Information and safety warnings th on page 33.
Checklist
Observe the following Information both before and during the journey to ensure your own safety and the safety of passengers and other road users
..( Check that all lights and turn signals are working properly.
Check the tyre pressure 367 and fuel level 340.
..( Ensure that you have a good, clear view through all of the windows.
..( Air intake to the engine must not be obstruc-ted, and the engine must not be covered with any kind of insulating materials th in ell Introduction on page 351.
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..(
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Secure any objects and luggage in the stowage compartments, the luggage corn-partment or on the roof 125 .
Ensure that you are able to operate the ped-als freely at all times .
Secure any children travelling in the vehicle in a restraint system suitable for their weight and size =>page 96.
Adjust the front seats, head restraints and mirrors properly in accordance with the size of the occupants 61.
Wear shoes that provide good grip for your feet when using the pedals.
The floor mat in the footwell on the driver side must leave the pedal area free and must be securely fastened .
Assume a correct sitting position before set-ling off and maintain this position while driv-ing. This also applies to all passengers =>page 61. ..
Before setting off 33
Page 36 of 486
Opening and closing
Vehicle key set
COl Introduction
This chapter contains information on the following subjects:
Vehicle key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Indicator lamp in the remote control key . . . . . 38 Replacing the battery . . . . . . . . . . . . . 38 Synchronising the remote control key . . . . . . . 39
Additional Information and warnings:
• Settings in the Volkswagen information system 24
• Central locking system 39
• Starting and stopping the engine 257
• Consumer information 404
• Manual opening and closing 413
A DANGER .
Swallowing batteries with a diameter of 20 mm or other lithium batteries can result In severe or even fatal injuries within a very short period of time.
• Always keep the vehicle key, key ring with batteries, spare batteries, round cells and other batteries that are larger than 20 mm out of the reach of children.
• Call for medical help Immediately you sus-pect that someone has swallowed a battery.
36 Before tho journey
A WARNING
Careless or unsupervised use of the vehicle key can lead to accidents or injuries.
• Always take all vehicle keys with you ev-ery time you leave the vehicle. Children or third parties could lock the doors and tail-gate, start the engine or switch on the igni-tion and thus operate electrical equipment, such as the electric windows.
• Never leave children or people requiring assistance alone In the vehicle. They could become trapped In the vehicle in an emergen-cy and may not be able to get themselves to safety. For example, locked vehicles may be subjected to very high or very low tempera-tures, according to season. This can cause serious Injuries and Illness or fatalities, espe-cially for small children.
A WARNING
Improper use of the vehicle key could lead to the engine being switched off and the steer-Ing lock engaging, which would render the vehicle unsteerable.
• Never remove the vehicle key from the Ig-nition lock when the vehicle Is In motion.
• When folding out the key bit, ensure that lt Is folded out completely and engaged fully.
• Never attach heavy objects to the vehicle key. Attach only light objects, If at all, such as a key fob with up to five house keys. <
Page 38 of 486
New keys or replacement keys are available from Volkswagen Commercial Vehicle dealerships or from qualified workshops and authorised key serv-ices which are qualified to manufacture these vehi-cle keys.
New and replacement keys need to be synchron-ised before use =:-page 39.
CD
Every vehicle key contains electronic compo-nents. Protect the key from damage, moisture and excessive vibration.
m Press the buttons on the remote control key W only if the corresponding function is actually needed. Pressing a button when the function is not
required could lead to the vehicle being unlocked unintentionally or the alarm going off. This also ap-plies even when you are not within the effective range.
m The function of the remote control key can be W affected temporarily if there is more than one transmitter in the direct vicinity working on the same frequency (e.g. a mo-way radio or mobile telephone).
m Obstacles bemeen the remote control and W the vehicle, bad weather conditions and weak batteries can reduce the range of the remote con-trol.
Fig. 19 Indicator lamp in remote control key
Replacing the battery
Fig. 20 Opening the battery case cover
r--('n First read and observe the introductory 1..-J=.U information and safety warnings & on page 36.
38 I Before the JOUrney
r--('n First read and observe the Introductory 1..-J=.U Information and safety warnings & on page 36.
If a button in the remote control key is pressed briefly, the indicator lamp =:-Fig. 19 (arrow) flashes once. The lamp will flash several times if the button is pressed and held, e.g. convenience opening.
If the indicator lamp in the remote control key does not light up when a button is pressed, the battery in the remote control key needs to be replaced =:>page 38.
Volkswagen Commercial Vehicles recommends having the batteries changed by a qualified work-shop.
The battery is located on the rear side of the re-mote control key underneath a cover. ..,.
Page 40 of 486
• Cleaning and caring for the vehide exterior 380
• Manual opening and dosing 413
A WARNING
Improper use of the central locking system could lead to serious injury.
• The central locking system locks all doors. Locking the vehicle from the inside can prevent accidental opening of the doors and unauthorised persons from entering the vehicle. However, locked doors can delay as-sistance to passengers inside the vehicle in the event of an accident or emergency.
• Never leave children or people requiring assistance alone in the vehicle. All doors can be locked from the Inside using the central
6 WARNING (Continued)
locking button. This may mean that people lock themselves In the vehicle. People locked In the vehicle may be subjected to very high or very low temperatures.
• Temperatures Inside a locked vehicle may reach extremes of heat or cold, according to season. This can cause serious Injuries and Illness or fatalities, especially to small chil-dren.
• Never leave anyone Inside a locked vehi-cle. People In the vehicle could become trap-ped In an emergency and may not be able to get themselves to safety.
• Doors and the tailgate should therefore only be opened or closed when you are sure that nobody Is in their path.
Description of the central locking system
r"'f"n First read and observe the Introductory L-Jc.l.l Information and safety warnings & on page 39.
The central locking system enables you to lock and unlock all the doors and the tailgate or wing doors from one point.
• From outside the vehicle with the remote con-trol key.
• From inside the vehicle with the central locking button 42.
• Mechanically with the key in the driver door lock cylinder.
The doors and the tailgate can be locked or un-locked manually if the remote control key or central locking system fails. <1
locking and unlocking the vehicle from outside
liJ
Fig. 22 Buttons in the remote control key
Before the JOurney
Bi£..0237 87E-{)'238
Fig. 23 Buttons in the remote control keys in vehi-cles with electric sliding doors .,.
Page 48 of 486
CD
The electric sliding doors must be locked be-fore using a car wash. Otherwise the electric sliding doors could open unexpectedly and any water entering the vehicle could cause damage. <1
Roll-back function on the electric sliding doors
r-T'n First read and observe the Introductory L-J,:.JJ information and safety warnings & on page 46.
The roll-back function for the electric sliding doors can reduce the risk of injuries while opening and closing the sliding doors &.
If a sliding door is stuck or if it Is obstructed in any way when closing, it is opened again Immediately.
If a sliding door is stuck or if it is obstructed in any way when opening, the sliding door stops at this point.
• Check to see why the sliding door does not open or close.
• Try to open or close the sliding door again.
Closing the sliding door without the roll-back function
• Press and hold the button§) 27. The sliding door closes with maximum force.
Childproof lock in the sliding door
Fig. 29 In the left sliding door: child proof lock-@ switched off. @ switched on
r-T'n First read and observe the introductory L-J,:.JJ information and safety warnings & on page 46.
48 Before the journey
A WARNING
Closing the electric sliding doors without the roll-back function could lead to severe Inju-ries.
• Always take care when closing electric sliding doors.
• Ensure that nobody obstructs the path of the electric sliding doors, especially If the roll-back function Is not active.
• The roll-back function does not prevent fingers or other body parts getting pinched against the door frame and becoming Injured.
Fig. 30 In the right sliding door: childproof lock -® switched off. @switched on
The child proof lock prevents the sliding doors from being opened from the inside, e.g. so that children cannot open the doors accidentally while the vehi-cle is in motion. When the child proof lock is activa-ted the sliding door can be opened from the out-
Page 49 of 486
Switching the child lock on and off
• Unlock the vehicle and open the appropriate sliding door.
• Use the vehicle key to bring the slot to the de-sired position.
Slot position =>Fig. 29 or =>Fig. 30:
® Child lock is switched off.
@ Child lock is switched on.
A WARNING
When the child lock is activated, the door cannot be opened from the Inside.
Tailgate
a:n Introduction
This chapter contains information on the following subjects:
Warning lamp . . . . . . . . . . . . . . . . . . . . . . 50
Opening and closing the tallgate from the outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Unlocking and locking the tailgate from the inside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Child proof lock in the tailgate . . . . . . . 52
Additional information and warnings:
• Exterior views 5
• Central locking system 39
• Transporting 125
• Manual opening and closing 413
A WARNING
Incorrect and unsupervised unlocking, open-ing or closing of the tail gate can cause acci-dents and serious injuries.
• Therefore the tailgate should only be opened or closed when you are sure there is no-one in its path.
• Never close the tailgate by pushing it down with your hand on the window. The rear window could shatter and cause Injuries.
• After closing the tailgate, check that it is closed and locked correctly so that it does not open while the vehicle is in motion. The closed tailgate must be flush with the sur-rounding body panels.
A WARNING (Continued)
• Never leave children or people requiring assistance alone In the vehicle when the doors are locked. This may mean that these people lock themselves In the vehicle. They could become trapped In the vehicle in an emergency and may not be able to get them-selves to safety. People locked In the vehicle may be subjected to very high or very low temperatures.
• Temperatures inside a locked vehicle may reach extremes of heat or cold, according to season. This can cause serious injuries and Illness or fatalities, especially to small chil-dren.
• Always keep the tailgate closed while the vehicle Is In motion so that no toxic exhaust fumes can enter the vehicle Interior.
• Never open the tailgate if a load is attach-ed to it, e.g. a rack or luggage carrier. lt may also not possible to open the tailgate if there are objects attached to it, e.g. bicycles. The additional load might cause the open tailgate to close by itself. Support the tail gate as nec-essary or remove the load from the surface.
• Close and lock the tailgate and all vehicle doors when the vehicle Is not In use. Make sure there Is no-one left In the vehicle.
• Never leave children playing unattended In or around the vehicle, especially when the tailgate is open. Children could climb Into the luggage compartment and shut the tailgate, thereby trapping themselves Inside. Tempera-tures Inside a locked vehicle may reach ex-tremes of heat or cold, according to season. This can cause serious Injuries and Illness or fatalities, especially to small children.
• Never leave children or people requiring assistance alone in the vehicle. They could use the vehicle key or central locking button to lock the vehicle and thereby trap them-selves Inside. .,.
Opening and closing
Page 51 of 486
A WARNING (Continued)
• lt may not always be apparent that the tail-gate is unlocked, for example when a loaded luggage carrier is attached to it. If unlocked, the tallgate may open suddenly while the vehicle is in motion.
A WARNING
Serious injuries can occur if the tailgate is closed incorrectly or without due care and at-tention.
• Never leave children playing unattended In or around the vehicle, especially when the tailgate is open. Children could climb into the
A WARNING (Continued)
luggage compartment and shut the tailgate, thereby trapping themselves inside. Tempera-tures Inside a locked vehicle may reach ex-tremes of heat or cold, according to season. This could cause serious injuries or illness, or even have fatal consequences.
m At outside temperatures of less than O'C L!J (+32'F), the gas-filled struts cannot always lift the opened tailgate automatically. The tailgate then has to be guided up by hand.
m Before closing the taiigate, check that the re-L!J mote control key is not in the luggage com-partment.
Fig. 32 inside taiigate: lever CD and locking knob
®
1"'111 First read and observe the introductory L-W! information and safety warnings & on page 49.
Locking the tailgate from the inside
• Press in the locking knob on the inside of the taiigate =>Fig. 32@ and close the tailgate. The tailgate remains locked until either the vehicle is unlocked again, or until the key slot in the tailgate lock is turned anticlockwise.
Opening the tailgate from the inside
• Make sure that the child proof lock is not active and that the safety knob is in the upper position @.
• Make sure that no people or items are in the path of the tailgate.
' 87[.0061
Fig. 33 Inside tailgate: button in vehicles with central locking and electrical unlocking for the tail-gate
• Pull the lever CD to unlock the tailgate.
• Press the tailgate back to open it.
Opening the tailgate from the inside (vehicles with central locking and electrical unlocking for the tail gate)
• If vehicle is locked, press the =>Fig. 33 button to open the tailgate.