ESP VOLKSWAGEN TRANSPORTER 2013 Owners Manual

First aid kit, warning triangle, high-visibility waistcoat and fire
extinguisher
l"'""'('n First read and observe the introductory L.-J,::,JI Information and safety warnings & on page 411.
High-visibility waistcoat
In some vehicles there is a stowage compartment for a high-visibility waistcoat in the driver door 9.
Warning triangle
The warning triangle must comply with legal re-quirements.
First aid kit
The first aid kit must comply with legal require-ments. Comply with the expiry dates of the con-tents.
In some vehicles, there is a bag containing the warning triangle and first aid kit next to the vehicle toolkit.
To remove the bag, pull it inwards by the long end at the front while turning it downwards slightly.
Manual opening and closing
COl Introduction
This chapter contains information on the following subjects:
Unlocking the driver door manually . . . . . . . . . 414 Unlocking the tailgate manually ............ 414
Closing the sliding/tilting roof manually . . . . . 415
Unlocking the selector lever lock manually . . . 415
Should the radio signal of the remote control key or the central locking system fails, the doors, tailgate and sliding/tilting roof can be locked and, with some exceptions, unlocked manually.
Additional information and warnings:
• Vehicle key set 36
• Central locking system 39
• Doors 45
• Tailgate 49
• Sliding/tilting roof 58
• Closing the electric pop-up roof manually, Cali-fornia 192
In vehicles with a kitchenette, the first aid kit is lo-cated on the rear panel of the left stowage com-partment in the kitchen unit.
Fire extinguisher
Before using the fire extinguisher, make sure you are familiar with its operation. If an operating man-ual is supplied with the fire extinguisher, place it in the vehicle wallet.
The fire extinguisher must comply with the valid legal requirements. lt must be fully functional and checked regularly. See the test certificate on the fire extinguisher.
A WARNING
In the event of a sudden driving or braking manoeuvre or accident, loose objects could be flung though the vehicle and cause severe Injuries.
• Always secure the fire extinguisher, high-visibility waistcoat, first aid kit and warning triangle safely In the holders. • Securing the pop-up roof manually from outside the vehicle, California 192
• In an emergency 411
A WARNING
Careless manual opening and closing can cause serious Injury.
• If the vehicle Is locked from the outside, the doors and windows cannot be opened from the inside.
• Never leave children or people requiring assistance alone In the vehicle. They could become trapped In the vehicle In an emergen-cy and may not be able to get themselves to safety.
• Temperatures Inside a locked vehicle may reach extremes of heat or cold, according to season. This can cause serious Injuries and Illness or fatalities, especially to small chil-dren. .,.
Practical tips 413

Changing a wheel
CllJ Introduction
This chapter contains information on the following subjects:
Preparations for changing a wheel . . . . . . . . . 420
Wheel bolts . . . . . . . . . . . . . . . . . . . 421
Lifting the vehicle with the jack . . . . . . . . . . . . 423
Changing a wheel . . . . . . . . . . . . . . . . . . . . . . . 424
After changing a wheel . . . . . . . . . . . . . 425
Some models are delivered without a factory-fitted jack or box spanner. If this is the case, the wheel should be changed by a qualified workshop.
The vehicle jack supplied with the vehicle is only designed for changing a wheel when one vehicle tyre is damaged and has to be replaced. Seek ex-pert assistance if both tyres on one side of the ve-hicle, both tyres on one axle, or all tyres are dam-aged.
Only change the wheel yourself when the car is parked in a safe place, you are familiar with the necessary steps and safety procedures and you have access to all the correct tools. Seek expert assistance if this is not the case.
Additional information and warnings:
• Exterior views =>page 5
• Vehicle key set =>page 36
• Tyre monitoring system =>page 318
• Wheels and tyres =>page 367
• In an emergency =>page 411
• Vehicle tool kit =>page 416
• Hubcaps =>page 417
Preparations for changing a wheel
1"1'11 First read and observe the introductory L-1o:.U information and safety warnings & on page 420.
Checklist
The following actions must always be carried out in the given order in preparation for changing the wheel=>&:
1. In the event of a flat tyre, park your vehicle on a firm and level surface at a safe dis-tance from the flow of traffic.
2. Apply the handbrake =>page 269.
420 I If and when
A wARNING
Changing a wheel can be dangerous, espe-cially when carried out at the side of a road. Please note the following steps in order to re-duce the risk of serious injuries:
• Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe distance from moving traffic in order to carry out the wheel change.
• All passengers and children in particular must be at a safe distance and away from your area of work during the wheel change.
• Switch on the hazard warning lights to warn other road users.
• Check that the surface the vehicle Is parked on Is level and firm. If necessary use a large, strong board or similar support for the vehicle jack.
• Only change the wheel yourself if you feel confident carrying out the procedure. If not, seek expert assistance.
• Always use suitable and undamaged tools to change the wheel.
• Always switch off the engine, apply the handbrake and move the selector lever to the position P or select a gear on a manual gear-box in order to reduce the risk of unintended vehicle movement.
• The wheel bolt tightening torque should be checked with a torque wrench immediately after changing a wheel. 3. With a DSG® dual clutch gearbox, move the selector lever to position P =>page 260.
4. Stop the engine and remove the key from the ignition =>page 257.
5. Manual gearbox: select a gear =>page 260.
6. Make sure all vehicle occupants exit the ve-hicle and move to safety, for instance be-hind the safety barrier.
7. Chock the wheel diagonally opposite the wheel being worked on with a stone or a similar object. ""

• If the tyre pressure is very low or the tyres are flat.
• If the use-by date on the tyre filler bottle has ex-pired.
Additional information and warnings:
• Vehicle key set 36
• Seat functions, front 69
• Stowage 150
• Braking, stopping and parking =>page 269
• Wheels and tyres 367
• In an emergency 411
• Hubcaps 417
A WARNING
Using the breakdown set can be dangerous, especially if the tyres are inflated at the road-side. Please note the following points In or-der to reduce the risk of serious injuries:
• Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe distance from moving traffic in order to fill the tyre.
• Check that the surface the vehicle is parked on is level and firm.
• All passengers, and children in particular, must be at a safe distance and away from your area of work.
• Switch on the hazard warning lights to warn other road users.
• The breakdown set should only be used if you feel confident with carrying out the pro-cedure. If not, seek expert assistance.
Storing
rT'n First read and observe the introductory L-W.I information and safety warnings & on page 425.
Model
Multivan
California
426 I If and when
A WARNING (Continued)
• Tyres repaired with the breakdown set are intended for temporary, emergency use only. They should only be used until you can reach the nearest qualified workshop.
• Tyres that have been repaired using the breakdown set should be replaced as soon as possible.
• Sealant Is hazardous to health and must be washed off Immediately if it gets onto the skin.
• The breakdown set must be stored out of the reach of children.
• Never use a vehicle jack, even If it Is ap-proved for the vehicle.
• Always switch off the engine, apply the handbrake and move the selector lever to the position P or select a gear on a manual gear-box In order to reduce the risk of unintended vehicle movement.
A WARNING
Tyres that have been filled with sealant will not handle In the same way as a standard tyre.
• Never drive faster than 80 km/h (50 mph).
• Avoid full acceleration, sudden braking and fast driving through bends In the road.
• Drive for just 10 minutes at no more than 80 km/h (50 m ph) and then check the tyre.
Dispose of used or out-of-date sealant in ac-W cordance with legal requirements.
m You can get a new tyre filler bottle from a L!:J Volkswagen Commercial Vehicles dealership.
m Observe the separate instructions from the l!:J manufacturer of the breakdown set. <1
The breakdown set can be located in different pla-ces depending on the model.
Stowage
In the drawer in the 3-seat bench or in the drawer of the rear left single seat.
Behind the load-through hatch cover on the side of the bench seat/bed. <1

Fitting the towing eye at front
Fig. 320 On the right side of the front bumper: cover for towing eye on unpainted bumper.
l"""('n First read and observe the Introductory L-Jo:.U Information and safety warnings & on page 446.
The towing eye is screwed into a threaded hole be-hind a cover on the right of the front bumper.
The towing eye must always be kept in the vehicle 416.
Observe the notes on driving while towing 448.
Fitting the towing eye at front
• Take the towing eye and wire hook out of the tool set in the luggage compartment 416.
• Fit the wire hook into the recess below the cov-Fig. 320 (arrow). pull out the cover, and leave it hanging on the vehicle.
Notes on driving while towing
l"""('n First read and observe the introductory L-Jo:.U Information and safety warnings & on page 446.
Towing requires some experience, especially when using a tow rope. Both drivers should be familiar with the technique required for towing. lnexper· ienced drivers should not attempt to tow.
When driving, remember not to pull too hard on the towing vehicle and take care to avoid jerking movements. When towing on an unpaved road, there is always a risk of overloading and damaging the anchorage points.
lt is still possible to activate the turn signals in a ve-hicle that is being towed, even if the hazard warn-ing lights are switched on. To do this, operate the
4481 If and when
Fig. 321 Front bumper. right-hand side: screwing in the towing eye.
• Screw the towing eye anticlockwise 321 (in direction of arrow) into the bracket
• Use the box spanner as a lever to tighten the towing eye as firmly as possible.
• When you have finished towing, turn the towing eye clockwise to remove it and fit the cover.
• If necessary clean the towing eye and place them back in the vehide toolkit in the luggage compartment.
CD
The towing eye must always be screwed firmly Into the mounting. Otherwise, the towing eye can be ripped out of the mounting when the ve-hicle Is being tow-started or towed. turn signal lever in the required direction while the ignition is switched on. The hazard warning lights will not flash while the turn signal is being used. The hazard warning lights will start flashing auto· matically as soon as the tu m signal lever is moved back to the neutral position.
Notes for the driver of the towed vehicle:
• Leave the ignition switched on so that the turn signals, horn, wipers and windscreen washer sys-tem can be switched on.
• As the power steering does not work if the en-gine is not running, you will need more strength to steer the vehicle than you normally would. .,.

Technical data
Technical data
Vehicle data
COJ Introduction
This chapter contains information on the following subjects:
Vehicle identification data . . . . . . . . . . . . . . . . . 451
Dimensions ........................... . 452
Unless otherwise specified, the technical data of the basic model apply. The values quoted here may differ if additional equipment is fitted, for differ-ent models, for special vehicles or if country-specif-ic equipment is fitted. All data in the official vehicle documents take precedence over these data.
Engine
The vehicle data sticker and the official vehicle documents show which engine is installed in your vehicle.
Weight
The values for the kerb weight in the following ta-bles apply for the road-ready vehicle with driver (75 kg), service fluids including fuel tank carrying 90% of its capacity and, if applicable, toolkit and spare tyre =>&.Additional equipment and retrofit-ted accessories increase the stated kerb weight and reduce the maximum permitted load accord-ingly.
The load comprises the weights of the following:
• Passengers
• Allluggage
• Roof load including the mounts or roof bars and the load carrier system
• Drawbar load when towing a trailer
Performance figures
The performance figures were measured without equipment which may influence performance, such as a roof carrier or mud flaps.
Gross combination weight rating
The gross combination weight ratings listed are on-ly applicable for altitudes up to 1 ,000 m above sea level. The maximum weight of the car and trailer must be reduced by approximately 10% for every further 1 ,000 m in altitude.
450 I Tcchn1cal data
Descriptions of the tables
Gearbox abbreviations: MG = manual gearbox, DSG® = dual clutch gearbox DSG®.
Additional information and warnings:
• Transporting =:o page 125
• Driving with respect for the environment =:.page 278
• Fuel =:.page 343
• Engine oil =:o page 353
• Engine coolant =:o page 358
• Wheels and tyres =>page 367
• Consumer information =>page 404
,A WARNING
Exceeding the maximum permissible weights, payload, dimensions, vehicle speed and axle weight rating could cause damage to the vehicle, accidents and serious Injuries.
• Do not exceed the permitted weights, loads, dimensions and maximum speeds.
• The actual axle loads must never exceed the maximum permissible axle loads.
• The payload and the distribution of the load In the vehicle have an effect on the driv-ing response and braking distance of the ve-hicle. Adjust your speed accordingly.
,A WARNING
Accidents and severe injuries can occur if the maximum permitted gross combination weight Is exceeded.
• Never exceed the specified gross combi-nation weight rating.
The payload should be distributed as evenly as possible in the vehicle. When transporting heavy objects in the luggage compartment, they should be placed either in front of or over the rear axle in order to minimise the effect on the vehicle's handling.

Supplementary heater . . . . . . • . . . . . . . . 345 Winter diesel . . . . . . . . . . . . . . . . . . . . . . 345
Diesel engines Technical data . . . . . . . . . . . • . . . . . . . . . 455
Diesel partlcutate filter . . . . . . • . . . . . . . . . 409 ............................. 408 Gear-change indicator . . . . . . . . . . . . . . . 268 Indicator lamp . . . . . . . . . . . • . . . . . . . . . 407 Regeneration . . . . . . . . . . . . . . . . . . . . . . 409 Things to note . . . . . . . . . . . . . . . . . . . . . 346
Differential lock see Brake support systems . . . . . . . . . . . 275
Digital clock . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Digital voice enhancement . . . . . . . . . . . . . 173 Setting the volume . . . . . . . . • . . • . . . . . . 173 Switching on and off . . . . . . . . . . . . . . . . . 173
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . 452
Dipped beam headlights . . . . . . . . . . . . . . . 108
Display Adaptive cruise control . . . . . . . . . . . . . . . 300
Displays . . . . . . . . . . . . . . . . . . . . . . . . . . 20, 21 Area monitoring system . . . . . . . . . . . . . . 308 Front Assist .. .. .. .. .. .. .. .. .. . .. .. 308 Instrument cluster . . . . . . . . . . . . . . . . . . . 21
Disposal Airbag system . . . . . . . . . . . . . . . . . . . . . 407 Belt tensioner . . . . . . . . . . . . • . . . . . . . . . . 87 End-of-life vehicle . . . . . . . . . . . . . . . . . . 407
Door arresters . . . . . . . . . . . . . . . . . . . . . . . . 54
Door release lever . . . . . . . . . . . . . . . . . . . . 5, 9
Doors .................•............. 45 Manual opening . . . . . . . . . . . . . . . . . . . . 414 Warning lamp . . . . . . . . . • . . . . . • . . . . . . . 45
Drawbar load . . . . . . . . . . . . . . . . . . . . . . . . 140 Loading the trailer . . . . . . . . • . . . . . . . . . 146
Drawers .....................•....... 76
Drink holder . . . . . . . . . . . . . . . . . . . . . • . . . 153 California . . . . . . . . . • . . • . . . . . . . . • . . . 215 Centre console . . . . . . . . . . . . . . . . . . . . . 154 Living area . . . . . . . . . . . . . . . . . . . . . . . . 154
Driver Alert System . . . . . . . . . . . . . . . . . . . 315 Fault . . . . . . . . . . . . . . . . • . . . . . . . . • . . . 316 Function . . . . . . . . . . . . . • . . . . . • . . • . . . 316 Operation by the user . . • . . . . . . . . • . . . 316 Switching on and off........ . . . . . . . . . 316
Driver assist systems see Assist systems . . . . . . . . . . . . . . . . . 282 Driver door Overview ........................... 9
Driving Before setting off . . . . . . . . . . . . . . . . . . . . 33 Data recording . . . . . . . . . . . . . . . . . . . . . 398 Driving abroad . . . • . . . . . . . . . . . . . . . . . . 34 Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . 33 Economically . . . . . . . . . . . . . . . . . . . . . . 278 Engine and transmission guard . . . . . . . . . 33
470 I Index
Fuel gauge . . . . . . . . . . . . . . . . . . . . . . . . 341 Fuel level too low . . . . . . . . . . . . . . . . . . . 341 Off-road driving . . . . . . . . . . . . . . . . . . . . . 33 Parking on a downward incline . . . . . . . . 272 Parking on an upward incline . . . . . . . . . . 272 Preparing for a journey . . . . . . . . . . . . . . . 33 Pulling away on an incline . . . . . . . . . . . . 267 Stopping on an incline . . . . . . . . . . . . . . . 267 Through salt water . . . . . . . . . . . . . . . . . . . 35 Towing ........................... 448 Water on the roads . . . . . . . . . . . • . . . . . . . 35 With a trailer . . . . . . . . . . . . . . . . . . . . . . . 146 with dual clutch gearbox . . . . . . . . . . . . . 266 With Loaded vehicle . . . . . . . . . . . . . . . . . 125 With respect for the environment . . . . . . . 278
Driving abroad Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Headlights . . . . . . . . . . . . . . . . . • . . • . . . . 111
Driving economically . . . . . . . . . . . . . . . . . 278
Driving safely . . . . . . . . . . . . . . . . . . . . . . . . . 33
Driving through salt water . . . . . . . . . . . . . . 35
Driving through water . . . . . . . . . . • . . . . . . . 35
Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Spare wheel . . . . . . . . . . . . . . . . . . . . . . . 374
Driving with respect for the environment . 278
DSG see Dual clutch gearbox . . . • . . • . . . . . . 266
DSG dual clutch gearbox Changing gear . . . . . . . . . . . . . . . . . . . . . 264 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Malfunction . . . . . . . . . . . . . . . . . . . . . . . . 268 Pulling away on an incline . . . . . . . . . . . . 267 Safety interlock for ignition key . . . . . . . . 258 Stopping on an incline . . . . . . . . . . . . . . . 267
Dual clutch gearbox . . . . . . . . . . . . . . 260, 266 also refer to Changing gears . . . . . . . . . . 260 Coasting function . . . . . . . . . . . . . . . . . . . 266 Driving . . . . . . . . . . . . . . . . . • . . . . . . . . . 266 Dual clutch gearbox . . . . . . . . . . . . . . . . . 266 Kickdown function . . . . . . . . . . . . . . . . . . 266 Towing ........................... 447 Unlocking the selector lever lock manually .4.15
Dual clutch gearbox DSG . . . . . . . . . . . . . . 264
Dust filter . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
DVD player . . . . . . . . • . . • . . . . . . . . . . . . . . 167 Main menu . . . . . . . . . • . . • . . . . . . . . . . . 171 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 171
DVE ................................ 173
Dynamic headlight range control .....•... 113
E
E10 Refuelling . . . . . . . . . . . . . . . . . . . • . . . . . 344 EDL see Brake support systems . . . . . . . . . . . 275

Electrical consumer . . . . . . . . . . . . . . . . . . 244
Electrical consum-ers ....... 145,164,242,244,331,339,412 Business . . . . . . . . . . . . . . . . . . . . 186
Electrical equipment . . . . . . . . . . . . . . . . . . 164
Electrical sockets . . . . . . . . . . . . . . . . . . . . 163
Electric lumbar support adjustment . . . . . . 66
Electric pop-up roof, California . . . . . . . . . 221 Closing . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Opening . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Electric sliding doors Disabling . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Opening and closing . . . . . . . . . . . . . . . . . 47 Roll-back function . . . . . . . . . . . . . . . . . . . 48 Electric windows . . . . . . . . . . . . . . . . . . . . . . 55 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Closing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Convenience closing . . . . . . . . . . . . . . . . . 57 Convenience opening . . . . . . . . . . . . . . . . 57 Fault .........................•.... 57 One-touch function . . . . . . . . . . . . . . . . . . . 56 Opening ........................... 56 Roll-back function . . . . . . . . . . . . . . • . . . . 57
Electrolyte . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Electronic differential lock (EDL) . . . . . . . . 275
Electronic Immobilizer . . . . . . . . . . . . . . . . 260
Electronic stability control (ESC) . . . . . . . . 274
Emergency ........................... 411 Breakdown . . . . . . . . . . . . . . . . . . . . • . . . 412 Checklist . . . . . . . . . . . . . . . . . . . . . . . . . 412 Fire extinguisher . . . . . . . . . . . . . . . . . . . 413 First aid kit . . . . . . . . . . . . . . . . . . . . . . . . 413 Hazard warning lights . . . . . . . . . . . . . . . 412 Making you and your vehicle safe 412 Warning triangle . . . . . . . . . . . . . . 413
Emergency brake . . . . . . . . . . . . . . . . . . . . 412
Emergency brake lights . . . . . . . . . . . 412 Emergency breakaway cable . . . . . . . 141, 145
Emission control system for diesel vehi-cles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Engine Noises . . . . . . . . . . . . . . . . . . . . . . . • . . . 259 Not running smoothly . . . . . . . . . . . . • . . . 343 Running in . . . . . . . . . . . . . . . . . . . . 394
Engine and ignition . . . . . . . . . . . . . . . . . . . 257 12-volt sockets . . . . . . • . . . . . . . . . . 164, 243 Ignition lock . . . . . . . . . . . . . . . . . . . . . . . 258 Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . 260 Non-authorised vehicle key . . . . . . . . . . . 258 Preheating . . . . . . . . . . . . . . . . . . . 258 Starting the engine . . . . . . . . . . . . . . . . . . 258 Stopping the engine . . . . . . . . . . . . . . . . 259 Engine and transmission guard . . . . . . . . . . 33
Engine code Finding . . . . . . . . . . . . . . . . . . . . . . . . . . . 451
Engine compartment ................. . Cleaning ........................ . Coolant .......................... . Engine oil ........................ . Plenum chamber .................. . Preparation ...................... . Vehicle battery .................... . Engine coolant see Coolant ................. .
Engine fault ................... .
Engine idling speed increased ........................ . Engine management system .....•..... Indicator lamp .................... .
Engine oil .....................•..... Changing ........................ . Checking the engine oil level ......... . Consumption ................•..... Dipstick ......................... . Filler opening ..................... . Indicator lamp .................... . Refilling ......................... . Specification ...................... . Warning lamp ..................... .
Engine specifications ................ . Entering password Rear-seat telephony ......... .
Entering PIN code Rear-seat telephony ................ . Equipment Business ........................ . California ........................ . Multivan ... .
ESC ....... . ESP
350 387 358 353 387 352 362
358
407
366 407 407
353 357 356 357 356 356 354 356 354 354
450
190
190
180 192 175
274
see Electronic stability control (ESC) . . . . 274 Event data recorder . . . . . . . . . . . . . . . . . . . 399
Event memory Connector . . . . . . . . . . . . . . . . . . . . . . . 399 Reading . . . . . . . . . . . . . . . . . . . . . . . . . . 399 Exhaust purification system . . . . . . . . . . . 407 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 407 Exterior mirrors . . . . . . . . . . . . . . . . . . . . 123 Aerial . . . . . . . . . . . . . . . . . . . . . . . . 124,406 Automatic anti-dazzle . . . . . . . . . . . . . . 123 Driving with a trailer . . . . . . . . . . . . . . . . 142 .............. ·····•········ Folding in . . . . . . . . . . . . . . . . . . . . . . . . . 123 Vehicle care . . . . . . . . . . . . . . . . . . . . . . . 382
Exterior views . . . . . . . . . . . . . . . . . • . . . . . . . 5
External aerial . . . . . . . . . . . . . . . . . . . . . . . 398 External socket 230-volt power supply 245
Index 471