ice VOLKSWAGEN TRANSPORTER 2014 Service Manual

Transporting items
Driving notes
ClJl Introduction
This chapter contains information on the following subjects:
Stowing items of luggage . . . . . . . . . . . . . . . . . 126
Stowing cargo . . . . . . . . . . . . . . . . . . 127
Buckle straps . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Ratchet straps . . . . . . . . . . . . . . . . . . . 128 Driving with an open tailgate or open wing doors . . . . . . . . . . . . . . . . . . . . . 129
Driving a loaded vehicle .... 130
Always secure the load transported in the luggage compartment or load compartment, on the roof car-rier, on the load surface or trailer. Always use suita-ble securing straps with the fastening rings to se-cure heavy items. Never exceed the vehicle's max-imum payload. Both the payload and the distribu-tion of the load in the vehicle will have an effect on the driving response and braking distance &.
Using securing straps
• Follow the instructions for the securing straps.
• Observe specifications for maximum load rat-ing.
• The securing straps must be long enough for the item you wish to secure.
Damaged securing straps
Never use the securing straps if:
• Damage to the warp and weft of the webbing (cuts or fraying) accounts for more than 10% of the webbing.
• The seams are damaged.
• The webbing is deformed by friction or heat.
• The securing straps are cracked, especially if cracked across the strap, or if the straps have notches.
• The securing straps have splits or corrosion damage.
• There is damage to the tightening device and connection elements.
Additional information and warnings:
• Tailgate 49
• Wing doors 52
• Lights 106
• Luggage compartment 130
• Roof carrier 137
• Towing a trailer 139
• Wheels and tyres 367
• Vehicle weight and axle weight rating 450
A WARNING
Objects that are not secured, or are secured incorrectly, can cause serious injuries in the event of a sudden driving or braking manoeu-vre or accident. This applies particularly if objects are struck by the airbag when activa-ted and then flung through the vehicle interi-or. To reduce the risk of accidents, please ob-serve the following guidelines:
• Always stow all objects in the vehicle se· curely.
• Always use suitable straps to prevent ob-jects entering the deployment zones of the curtain alrbag, the combined curtain and side airbag or the front airbag during a sudden driving or braking manoeuvre.
• Objects should be stowed in the vehicle interior In such a way that they can never en-ter the alrbag deployment zones while the ve-hicle is In motion.
• Always keep stowage compartments closed while the vehicle is In motion.
• The front airbag must be switched off and the indicator lamp PASSENGER AIR BAG OFF 'Ji; must light up for as long as the front passenger seat backrest is folded forwards.
• Stowed objects must never cause passen-gers to assume an incorrect sitting position.
• If an item is being stowed on a seat, this seat must not be used by any passengers.
A WARNING
Transporting heavy objects changes the vehi-cle driving characteristics and increases the braking distance. Heavy loads which are not properly stowed or secured in the vehicle can lead to a loss of vehicle control and cause se-rious injury. .,..
Transporting items 125

Loading the roof carrier
ill1 First read and observe the introductory L-l.:.l.l information and safety warnings & on page 137.
Loads can only be attached securely when the roof carrier system is fitted correctly &.
Maximum permissible roof load
The maximum permissible roof load for vehicles with a normal roof is 150 kg and for vehicles with a pop-up roof it is 50 kg. The roof load limit refers to the combined weight of the roof carrier and the load carried on the roof &.
Each mount can bear a maximum load of 50 kg if the weight of the load is evenly distributed over the entire length of the mount.
Ensure that you know the weight of the roof rack and the items to be transported on the roof, and weigh them if necessary. Never exceed the maxi-mum permissible roof load.
However, you will not be able to carry the maxi-mum roof load if you are using a roof carrier with a lower weight rating. In this instance, do not exceed the maximum weight limit for the roof carrier. This weight limit is listed in the fitting instructions.
Distributing the load
Distribute the load evenly and secure it correctly
Checking the fittings
After the mounts and roof carrier have been at-tached, check the bolted connections and fasten-ings once you have travelled a short distance and then at regular intervals.
Towing a trailer
o:n Introduction
This chapter contains information on the following subjects:
Technical requirements . . . . . . . . . . 141 Fitting the removable ball coupling 142
Removing the ball coupling . . . . . . . . . 144
Hitching and connecting the trailer . . . 144 Loading the trailer . . . . . . . . . .. . . 146 Towing a trailer . . . . . . . . . . . . . . . . . . . . . . . . 146
Trailer stabilisation . . . . . . . . . . . . . . . . . . . . . . 147
Retrofitting a towing bracket............... 149
A WARNING
Accidents and vehicle damage can occur if the maximum permitted roof load is excee-ded.
• Never exceed the quoted roof load, the maximum permissible axle loads, and the permissible gross vehicle weight for the vehi-cle.
• Do not exceed the weight rating of the roof carrier, even if the maximum roof load has not been reached.
• Secure heavy objects as far forwards as possible and distribute the load evenly.
A WARNING
Loose and Incorrectly secured loads can fall off the roof carrier and cause accidents and injuries.
• Always use suitable and undamaged se-curing straps.
• Secure loads properly.
Take care not to let the tailgate strike the roof load when open. Risk of damage to the vehicle. Observe any country-specific regulations when towing a trailer and using a towing bracket.
The additional load will affect the durability, fuel consumption and performance of the vehicle and, in certain circumstances, could shorten the service intervals.
Driving with a trailer not only places an extra load on the vehicle, but also requires increased concen-tration on the part of the driver.
Transporting items 139

Never connect the trailer lights directly to the elec-trical system of your vehicle. If you are uncertain whether the trailer has been connected correctly, please contact a qualified workshop. Volkswagen Commercial Vehicles recommends using a Volks-wagen Commercial Vehicles dealership for this purpose.
Exterior mirrors
If you are unable to see the traffic behind the trailer in the vehicle's standard exterior mirrors, additional exterior mirrors should be fitted in accordance with any country-specific regulations. Before setting off, adjust the mirrors so that you have a sufficient view of the rear.
Maximum power consumption of the trailer
Electrical consumers Maximum output
All brake lights 84 watts
Turn signal per side 42 watts
All side lights 100 watts
All tail lights 42 watts
Rear fog light 42 watts
Never exceed the specified values.
A wARNING
If the towing bracket is unsuitable or is in cor-rectly fitted, the trailer can become detached from the vehicle and cause serious Injury.
Fitting the removable ball coupling
Fig. 113 Overview of removable ball head.
r-f1t First read and observe the introductory L-J,::,JJ information and safety warnings & on page 139.
1421 Before the journey
• The vehicle electronics may be damaged if the trailer lights are not connected properly.
• The vehicle electronics may be damaged If the trailer uses too much electricity.
• Never connect the trailer's electrical system directly to the electrical connections of the tail lights or to other sources of electricity. Only use suitable connectors to provide power to the trailer.
If trailers with anti-snaking coupling are used, the electrical system can be damaged In certain circumstances. In order to avoid this, ensure equipotential bonding at the trailer. To do this, consult the manufacturer of the trailer or of the anti-snaking coupling.
m Towing a trailer places additional demands L!J on the vehicle. Volkswagen Commercial Ve-hicles recommends additional services between the normal inspection intervals if the vehicle is used frequently for towing a trailer.
m In certain countries, an additional fire extin-L!J guisher must be carried if the gross weight of the trailer exceeds 2,500 kg. <1
an.ons
The removable ball coupling is located in the vehi-cle tools 416. ..,.

Key to Fig. 113:
Q) Cap
® Ball coupling
@ Retaining balls
@ Catch for locking mechanism
® Shank
® Centring device
0 Handwheel
® Keys
® Cover
® Gap (pre-tensioned ball coupling)
® Green marking on the ball coupling
@ Green marking on handwheel
@ Red marking on handwheel
Step 1: preparations
• Before using the ball coupling for the first time, make a note of the number stamped on the key. This can be used if you need to acquire a replace-ment key.
• Remove the cap from the mounting.
• Check to ensure that the mounting, handwheel 0. shank® and retaining balls@ of the ball cou-pling are all clean and not damaged Clean as necessary.
Step 2: setting the ball coupling to the "ready" position
The ball coupling cannot be fitted properly unless the spring mechanism inside the ball joint is in the ready position.
• Take the ball coupling in your left hand.
• Remove the cover® from the lock and insert the key ® into the lock.
• Turn the key clockwise.
• Use your right hand to pull out the handwheel 0 in the direction of arrow 1 and keep it in this po-
• Turn the handwheel 0 in the direction of arrow 2 until it engages. The ball coupling is now in the ready position. The red marking @on the hand-wheel must point towards the green marking ® on the ball coupling. The handwheel is clearly visible in front of the ball coupling. The distance between the two is approximately 4 mm @.
• Check to see whether all retaining balls @can be pressed fully into the ball coupling mount @.
Step 3: attaching the pre-tensioned ball coupling to the vehicle
Do not touch the handwheel once the ball coupling has been pre-tensioned. When engaged, the hand-wheel will spring back to its original position and could cause injury = &.
• Guide the pre-tensioned ball coupling into the mounting pipe from below.
• Push the ball coupling firmly upwards until it en-gages. Both of the centring devices ® must en-gage in the insertion point on the vehicle.
• The handwheel has now returned to its original position. There is no longer a gap between the handwheel and the ball coupling.
• Turn the key ® anticlockwise in the handwheel and remove it.
• If the setting is correct, you will not be able to turn the handwheel or pull it out.
• Put the cover® over the lock and place the key in the vehicle toolkit.
Step 4: safety check
Check to see whether the ball coupling is attached properly:
• The green marking@ on the handwheel must point towards the green marking @ on the ball coupling.
• The handwheel must rest on the ball coupling and there may be no gap between them.
• Shake the ball coupling or pull it down with some force. lt must sit firmly in the mounting = &.
• The lock must be locked and the key removed. The cover must be fitted over the lock in the hand-wheel.
A wARNING
Improper fitting of the ball coupling can cause injuries and accidents.
• Only use the ball coupling when it is fitted properly.
• If the smallest diameter on the ball cou-pling ® is smaller than 49 mm, do not use the towing bracket.
• The ball coupling is heavy. When checking whether it is secure, the ball coupling could fall off and cause injuries.
• Do not touch the handwheel once the ball coupling has been pre-tensioned. When the ball coupling is pressed into the mounting, the handwheel will spring back to its original position. ..,
Transporting items 1143

Practical equipment
Stowage area
o::n Introduction
This chapter contains information on the following subjects:
Stowage compartments on the dash panel . . 151 Stowage compartment on the front passenger side . . . . . . . . . . . . . . . . . . . . . . . . . 151 Other stowage compartments . . . . . . . . . . . . . 152
Only use stowage compartments to stow light or smaller objects.
A factory-fitted AUX-IN socket or the USB sock-may be located in the storage compartment on the front passenger side =>Booklet Radio, provi-sion for mobile telephone, infotainment system, navigation system.
Additional information and warnings:
• Seat functions, front => page 69
• Seat functions, rear =>page 72
• Stowage =>page 150
• Drink holder => page 153
• Central table =>page 155
• Seat functions, rear. Business =>page 182
• Seat functions, rear, California =>page 193
• Cleaning and caring for the interior =>page 388
A WARNING
Loose objects may be flung through the vehi-cle Interior In the event of a sudden driving or braking manoeuvre. This can cause serious injury and can also lead to loss of control of the vehicle.
• Do not stow any pets or any hard, heavy or sharp objects In the vehicle's open stow-age areas, on the dash panel, on the shelf be-hind the rear seats, or in items of clothing and bags in the vehicle Interior.
• Store any objects in open stowage com-partments in such a way that they do not project over the edges of the stowage com-partment.
• Always keep stowage compartments with a lid closed while the vehicle is in motion.
150 I Before the journey
A WARNING
External devices in the vehicle that are not properly secured can be flung though the in-terior and cause Injuries, if there is a sudden driving or braking manoeuvre, or in the event of an accident.
• You should never position or attach an ex-ternal device on a door, on the windscreen or above or near to the areas marked "AIRBAG" on the steering wheel, the dash panel and the seat backrests, or between these areas and the vehicle occupants. External devices can cause serious Injury in an accident, especial-ly when the alrbags deploy.
A WARNING
Objects in the driver footwell can hinder ped-al operation. This can lead to loss of control of the vehicle and increase the risk of serious injury.
• Please ensure that all pedals can always be operated without any hindrance.
• The foot mats must always be properly se-cured in the footwell.
• No additional foot mats or other floor cov-erings should be placed over the fitted foot mat.
• Ensure that no objects can enter the driv-er footwell while the vehicle Is in motion.
• If there are any objects in the footwell, re-move them when the vehicle is parked.
A WARNING
Cigarette lighters in the vehicle could be damaged or accidentally lit. This could lead to serious burns and other Injuries.
• Before adjusting the seats always make sure that there Is no lighter on or near the moveable parts of the seat.
• Before closing stowage areas or compart-ments always ensure that there Is no lighter in the way. 11>

Switching the cool box on and off
Fig. 127 Controls on the cool box
r-f'n First read and observe the Introductory Information and safety warnings & on page 158.
The interior temperature of the cool box is dependent on the temperature in the vehicle. In cooling mode, the interior temperature can be max. 20•c (68°F) below the temperature in the vehicle. In heating mode it can be max. 35•c (95.F) de-grees above the temperature in the vehicle. If you switch directly from cooling to heating (or vice ver-sa) it will take a relatively long time for the interior to reach the desired temperature.
Switching the cool box on
• Connect the 12-volt power supply.
• Press the red Fig. 127 G) to turn on the heating mode. An indicator lamp in the but-ton lights up above the button which was pressed.
• OR: press the blue button (!)®to switch on the cooling mode. An indicator lamp in the button lights up above the button which was pressed.
Ashtray and cigarette lighter
o:n Introduction
This chapter contains information on the following subjects:
Ashtray . . . . . . . . . . . . . . . . . . . 162
Removable ashtray in the drink holder 162
Cigarette lighter . . . . . . . . . . . . . . . . . . . 163
Additional information and warnings:
• Drink holder 153
• Electrical sockets 163
Switching cooling and heating mode off
• Press the red button(!) or the blue button (!). The corresponding warning lamp goes out.
Switching the cool box completely off
• Press the@) button @.
• OR: disconnect the 12-volt power supply.
Faults
If the cool box does not work, proceed as follows:
• Check whether the plug is securely in the sock-et.
• Check the connecting cable for damage.
• Check the 12-volt socket fuses.
• Run the engine to recharge the vehicle battery.
If these steps do not help, contact a qualified work-shop. • Accessories, modifications, repairs and renewal of parts 394
• Consumer information 404
A WARNING
Improper use of the ashtray and cigarette lighter could cause fires, burns and other se-rious Injuries.
• Never put paper or any other combustible materials In the ashtray. Practical equipment 161

Emptying the removable ashtray
• Lift the removable ashtray out of the drink hold-er.
• Open the removable ashtray and empty the cooled ashes into a suitable waste container.
• Once it has been emptied, place the removable ashtray back into the drink holder from above. Cigarette lighter
r-1'11 First read and observe the introductory L-J.::.IJ information and safety warnings & on page 161.
Depending on the vehicle equipment, a cigarette lighter may be fitted in the drink holder or in the stowage compartment in the dash panel.
• With the ignition switched on, press in the knob on the cigarette lighter.
• Wait for the lighter to pop out.
• Pull out the cigarette lighter and light the tobac-co product on the glowing
• Insert the cigarette lighter back into the socket.
Electrical sockets
c:r:n Introduction
This chapter contains information on the following subjects:
Sockets in the vehicle .......... . 164
Electrical equipment can be connected to the sock-ets in the vehicle.
The connected devices must be in good condition. Do not use faulty devices.
Additional information and warnings:
• Cigarette lighter 161
• Accessories, modifications, repairs and renewal of parts 394
• Consumer information 404
A WARNING
Improper use of the sockets and electrical ac-cessories can cause fires and severe injuries.
A WARNING
Improper use of the cigarette lighter can cause fires, burns and other serious injuries.
• Always use the cigarette lighter properly, and only use it to light tobacco products.
• Never leave children in the vehicle unat-tended. The cigarette lighter can be used when the ignition is switched on.
m The cigarette lighter can also be used as a L!..J 12-volt socket 163. A WARNING (Continued)
• Never leave children in the vehicle unat-tended. Sockets and the devices connected to them can be used when the ignition is switched on.
• If the electrical device gets too hot, switch off the device immediately and disconnect it from the socket.
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• In order to prevent damage to the electrical system, never connect equipment that gener-ates electricity, such as solar panels or battery chargers for charging the vehicle battery, to the 12-voit socket.
• Only use accessories that have been ap-proved in accordance with current guidelines concerning electromagnetic compatibility. .,..
Practical equipment 163

CD
• In order to avoid damage due to voltage fluctuation, always switch any electrical con-sumers connected to the 12-volt sockets off be-fore switching the ignition or the engine on or off. When the start/stop system automatically switches off and restarts the engine, it Is not necessary to switch off any connected electri-cal consumers.
• Never connect electrical devices requiring more electrical power to a 12-volt socket. The vehicle's electrical system can be damaged If the maximum power output Is exceeded.
• Never feed electricity Into the socket.
Sockets in the vehicle
rT'n First read and observe the Introductory L-lo:J.I information and safety warnings&. on page 163.
There are two separate power circuits in the vehi-cle depending on the equipment:
• 12-volt DC circuit
• 230-volt AC circuit
Maximum power rating
Electrical Maximum power rating socket
12-volt 120 watts
230-volt 2500 watts
Do not exceed the maximum power rating. This al-so applies to the total power consumption of all connected devices if you connect several devices at the same time Introduction on page 163. The power rating of each device is stated on its type plate.
12-volt socket
Electrical equipment can be connected to the 12-volt sockets in the vehicle.
Using electrical appliances with the engine switch-ed off and the ignition switched on will drain the battery. Electrical consumers should therefore only be plugged into the sockets when the engine is running.
To prevent damage due to voltage fluctuation, switch off any connected devices before switching the ignition or engine on or off.
In the vehicle, there are 12-volt sockets in the fol-lowing locations, among others:
164 I Before the journey
Do not leave the engine running when the ve-l?1S hicle is stationary.
m Using electrical appliances with the engine L!..J switched off and the ignition switched on will drain the battery.
m Unshielded devices can cause interference L!..J with radio reception and vehicle electronics.
m Functional problems may occur with some L!..J devices when they are connected to the 230-volt socket due to the lower power output (wat-tage). • In the dash panel.
• In the stowage compartment on the dash panel under a small cover.
• In the stowage compartment in the dash panel.
• In the side trim panels in the passenger com-partment
• In the luggage compartment.
• In the roof frame of the pop-up roof.
230-volt grounded safety socket
The 230-volt grounded safety socket is supplied via electrical feed from the external socket 192.
The following electrical consumers are supplied from the 230-volt power supply via the external socket:
• Battery charger
• Depending on the vehicle equipment, the 230-volt grounded safety socket is located in the side trim panel behind the left front seat or on the side of the kitchen unit 192.
230-volt Euro socket
The 230-volt Euro socket is supplied via additional batteries or via an inverter and is located in the side trim panel behind the left front seat 192.
A DANGER !
High voltage In the electrical system!
• Never pour any liquid over the socket.
• Do not Insert any Items which will conduct electricity, such as knitting needles, Into the contacts of the 230-volt socket. .,.

A DANGER (Continued)
• 230-volt socket with inverter switch:
CD
-Do not plug adapters or extension ca-bles into the 230-volt socket. Otherwise the built-in child lock will disengage and power will be supplied to the socket.
• Observe the operating instructions for any device that you plug into the socket.
• Never exceed the maximum power rating as this could damage the whole vehicle electrical system.
• Only use accessories that have been ap-proved in accordance with valid guidelines concerning electromagnetic compatibility.
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• Never feed electricity Into the socket.
• Do not plug any heavy devices or connec-tions, such as mains adapters, directly Into the socket.
• Only connect devices to the socket with a voltage that matches the voltage of the socket.
• 230-volt socket with inverter switch:
-Do not connect any lights which use neon tubes.
-With electrical devices that require a high level of current In the start phase, the built-In excess current switch will prevent the de-vice from being switched on. If this hap-pens, disconnect the device from the power supply and reconnect after waiting approxi-mately 10 seconds.
m Unshielded devices can cause interference W with radio reception and vehicle electronics. Rear Seat Entertainment (RSE) system
[Q) Introduction
This chapter contains information on the following subjects:
Components ......... .
Folding the LCD screen out and in
DVD player ..
Controls on the LCD screen ...
Remote control ..
Settings on the LCD screen Settings on the DVD player
Care and protection
166
167 167
168
169
170 171
Use a suitable screen cleaner for cleaning the screen Be careful not to scratch the screen when cleaning it.
A WARNING
Improper use of the rear seat entertainment system could cause short-circuits, fire and serious Injuries.
• Protect the rear seat entertainment system against moisture and damp.
A WARNING
Objects that are loosely placed in the vehicle or not properly secured could be flung through the interior and cause injuries during a sudden driving or braking manoeuvre, or in the event of an accident.
• Always stow the remote control units and headsets securely In the stowage compart-ments.
A WARNING
Accidents and Injuries can occur If the driver Is distracted.
• Never allow use of the rear seat entertain-ment system to distract you from what Is happening on the road.
• Comply with legal regulations .
• Select volume settings that allow signals from outside the vehicle (such as emergency services sirens) to be easily heard at all times.
Practical equipment 165

Key to Fig 133·
8REW8FWD Fast forward or reverse during playback. Press the button repeatedly to increase forward or reverse speed. If the§) button is pressed be-forehand, the slow-motion function has been activated.
@ §)PREY 81£XT Change to previous or next title/chapter.
§) PLAY /PAUSE Press once to start or interrupt playback. Press twice during playback and then press the B or 8 button to jump from scene to scene.
@STOP Stop playback.
Call up settings menu for the screen.
© (!) U/D(CH) Q no function
@ (!)VO!.Q Increase or lower the volume.
®l Switch sound on and off.
@ (ij ... (i) Numerical buttons
® @ Repeat the section selected between the first and second time the button was pressed.
@ Zoom into the current image. Press the button repeatedly to increase the zoom factor and finally to switch the zoom function off.
@ @) Switch repeat function on and off.
@ Skip to a chapter or piece of music.
@ §D Call up the TITLE menu of the DVD.
@ @ Select subtitles of DVDs with a multi-lingual subtitle function.
Replacing the battery
If the remote control unit no longer reacts when you press a button. the battery is empty and must be replaced.
• Slide open the cover on the rear of the remote control unit.
• Using a suitable thin object, lever the battery out of the battery compartment.
• Insert a new battery in the direction of the arrow 134
• Close the cover.
Swallowing batteries with a diameter of 20 mm or other lithium batteries can result in severe or even fatal injuries within a very short period of time.
• Always keep the remote control unit, key ring with batteries, spare batteries, round cells and other batteries that are larger than 20 mm out of the reach of children.
Settings on the LCD screen
rl'11 First read and observe the introductory L-W.f information and safety warnings & on page 165.
170 I Before the journey
• Call for medical help immediately you sus-pect that someone has swallowed a battery.
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• The remote control can be damaged if the battery is not changed properly.
• Unsuitable batteries can damage the remote control. Replace discharged batteries only with new batteries of the same voltage rating, size and specification.
• Ensure that the battery Is fitted the right way round.
Dispose of discharged batteries in accord-W ance with regulations governing the protec-tion of the environment.
r::l If the 0 symbol is displayed when you press l!J a button, the button will not function when a CD or DVD is inserted in the slot. The main menu can be used to choose different settings. .,.