VOLKSWAGEN TRANSPORTER 2015 Owner´s Manual

Flashes Possible cause Solution
The lock button in the selector lever is not Engage the selector lever lock 265. engaged. The vehicle cannot drive off.
Dual clutch gearbox DSG®. Drive to the nearest qualified workshop immedi-
/ ./ flashes alternately with selector lever dis-ately at a low engine speed to have the system play, e.g. D.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
• Never ignore any illuminated warning lamps or text messages.
Pedals
Fig. 218 In vehicles with a manual gearbox, ac-celerator pedal G), brake pedal@ and clutch ped-al@.
r-T'n First read and observe the introductory L-Wl information and safety warnings & on page 260.
The operation and freedom of movement of all pedals must never be impaired by objects or floor mats.
Only use floor mats that leave the pedal area free and can be securely fastened in the footwell.
If a brake circuit fails, you will have to depress the brake pedal further than normal in order to bring the vehicle to a stop.
262 I While driving
checked.
A WARNING (Continued)
• Stop the vehicle as soon as possible and when safe to do so.
• If the vehicle is stationary or has to be parked for repairs, always park the vehicle at a safe distance from the road, switch on the hazard warning lights, switch off the engine and take other precautionary measures In or-der to warn traffic behind you.
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Failure to observe Illuminated indicator lamps and text messages can lead to your vehicle be-Ing damaged. Fig. 219 In vehicles with a dual clutch gearbox. accelerator pedal G) and brake pedal @.
A wARNING
Objects in the driver footwell can hinder ped-al operation. This can lead to loss of control of the vehicle and increase the risk of serious Injury.
• Please ensure that all pedals can always be operated without any hindrance.
• The foot mats must always be properly se-cured in the footwell. .,.

A WARNING (Continued)
• No additional foot mats or other floor cov-erings should be placed over the fitted foot mat.
• Ensure that no objects can enter the driv-er footwell while the vehicle is in motion.
Manual gearbox: selecting a gear
®
Fig. 220 Gear shift pattern of a 5 or 6-speed man-ual gearbox
r--("n First read and observe the introductory L-J,::.IJ information and safety warnings & on page 260.
The positions of the individual driving gears are shown on the gearshift lever =0oFig. 220.
• Fully depress and hold the clutch pedal.
• Move the gear lever to the required position =0>&.
• Release the clutch to engage.
In some countries, the clutch pedal will have to be depressed fully in order to start the engine.
Selecting reverse gear
• Reverse gear should only be selected when the vehicle is stationary.
• Fully depress and hold the clutch pedal""&.
• Pull the ring on the gear level up.
• Push the gearshift lever fully to the left and then to the front in the reverse gear position @.
• Release the clutch to engage.
Shifting down
You should always select the next immediate gear when shifting down a gear whilst the vehicle is in motion. The engine revs should not be too high
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The pedals must be freely operable at all times. For example, the braking distance to fully stop the vehicle will be longer if a braking circuit is faulty. The brake pedal will have to be de-pressed further and harder than normal. when doing this ""&. Damage to the clutch and the gearbox can occur if one or more gears are skipped when shifting down a gear at high speeds or high engine revs, even if the clutch is not re-lea sed in the process ""CD.
A WARNING
When the engine is running, the vehicle will start to move as soon as a gear is engaged and the clutch released. This also applies when the handbrake is on.
• Never engage reverse gear while the vehi-cle Is In motion.
,&WARNING
Shifting gears incorrectly to a lower gear can lead to a loss of control of the vehicle, which can cause accidents and serious injuries.
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Serious damage to the clutch and gearbox can occur if the gear stick on the manual gearbox is shifted to too low a gear when travelling at high speeds or at high revs. This also applies if the clutch remains depressed and the gears do not engage.
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Please note the following to help avoid damage and premature wear:
• Do not rest your hand on the gear lever when driving. The pressure from your hand Is passed onto the selector forks in the gearbox.
• Ensure that the vehicle has come to a full stop before engaging reverse gear.
• Always fully depress the clutch pedal when changing gear.
• Do not hold the vehicle by "riding" the clutch on a hill with the engine running. Starting the engine, changing gear and parking I 263

Dual clutch gearbox DSG®
r-('n First read and observe the Introductory L-.lo:on Information and safety warnings & on page 260.
Description
The DSG® dual clutch gearbox is a gearbox which uses dual-clutch technology to change gear automatically. it uses a dual clutch and two independent gearboxes to enable very fast gear changes with no loss of torque. The DSG® dual clutch gearbox thus combines the performance and economy of a manual gearbox with the com-fort and convenience of a conventional automatic transmission.
How the system works
Engine power is transferred to the drive shafts via the gearbox. In order to change gears, the power transmission between the engine and the gearbox has to be interrupted. This is what the clutch is for.
With the DSG® dual clutch system with its two complementary gearboxes, one gearbox is always connected under load to the engine. When one gear is engaged, another gear is always preselec-
led in the other gearbox. The clutch on the non-driven gear is closed and the other is opened at the same time. This is what makes very fast gear changes possible.
The DSG® dual clutch gearbox is designed to be more efficient than an automatic gearbox. In an au-tomatic gearbox, the torque converter is constantly in use, whereas in the DSG® dual clutch system the idle clutch can be opened, thus saving fuel. With its efficiency, low weight and intelligent control system, the DSG® dual clutch system usually ena-bles fuel consumption equal to or lower than a manual gearbox.
like the manual gearbox, the clutch in the DSG dual clutch system is subject to wear. Regular maintenance is necessary, varying accord-ing to what type of DSG® dual clutch system is in-stalled. For more information see the service schedule. In the DSG® dual clutch system, if one gearbox malfunctions it is deactivated and the oth-er gearbox functions alone *page 267. If this happens, have the system checked as soon as possible by a qualified workshop. DSG® dual clutch gearbox: selecting a gear
Fig. 221 Selector lever for automatic gearbox with lock button (arrow) in left-hand drive vehicles. The controls are mirrored for right-hand drive vehicles.
264 I While driving
r-('n First read and observe the Introductory L-.lo:on Information and safety warnings & on page 260.
The selector lever is equipped with a selector lever lock. When changing the selector lever position from P to a driving gear, depress the brake pedal and push the lock button in the selector lever in the direction of the arrow *Fig. 221. To move the se-lector lever out of position N to position D or R, first depress and hold the brake pedal.
The current selector lever position or the selected gear will be shown in the instrument duster display if the ignition is switched on. .,..

Selector lever posl-Designation Meaning=>& tlon
The drive wheels are locked mechanically.
p May only be selected when the vehicle is stationary. To disengage Parking lock this selector lever position while the ignition is switched on, de-press the brake pedal and press the lock button in the selector lev-er=> Fig. 221 (arrow).
R Reverse gear Reverse gear is selected. May only be selected when the vehicle is stationary.
N Neutral The gearbox is in the neutral position. No force is transmitted to the wheels and the braking effect of the engine is not available.
D
Standard driving po-All forward gears are shifted up and down automatically. The timing sition (normal pro-of the gear shift is determined by the engine load, your individual gramme) driving style and the speed of the vehicle.
All forward gears are automatically changed up and down at higher
s
Standard driving po-engine speeds than in selector lever position D. This uses the full sltlon (sport pro-power available from the engine. The timing of the gear shift is de-gramme) !ermined by the engine load, your individual driving style and the speed of the vehicle.
Selector lever lock
The selector lever lock in position P or N prevents gears from being engaged inadvertently, which would cause the vehicle to move.
To release the selector lever lock in the position P or N while the ignition is switched on, depress the brake pedal and hold. Press the lock button in the selector lever at the same time.
The selector lever lock is not engaged if the selec-tor lever Is moved quickly through position N, e.g. when shifting from R to D. This makes it possible, for Instance, to "rock" the vehicle backwards and forwards if it is stuck in snow or mud. The selector lever lock engages automatically if the brake pedal is not depressed and the lever is in position N for more than approximately 1 second and the vehicle is travelling no faster than approximately 5 km/h (3 mph).
In rare cases, the selector lever lock may not en-gage in vehicles with a DSG® dual clutch gearbox. The drive is then deactivated to prevent the vehicle from accidentally pulling away. The green indicator lamp IS> flashes and an information message is al-so displayed. Use the following procedure to en-gage the selector lever lock:
• Depress the foot brake and then release it again.
,A WARNING
Engaging an incorrect selector lever position can cause you to lose control of the vehicle, which can lead to accidents and serious inju-ries.
• Never depress the accelerator pedal when selecting a position.
• When the engine is running, the vehicle starts moving as soon as a selector lever po-sition is engaged and the brake pedal Is re-leased.
• Never select reverse gear or engage the parking lock while the vehicle Is In motion.
A WARNING
Unintentional vehicle movements can cause serious Injury.
• The driver must never leave the driver seat when the engine is running and a posi-tion has been selected. If you have to leave the vehicle while the engine Is running, al-ways apply the handbrake and move the se-lector lever to position P.
• If the engine is running and the selector lever Is in position D, S or R, the vehicle must be held with the foot brake. The vehicle will creep forward even when the engine Is idling, as power transmission Is even then not fully Interrupted.
• Never select positions R or P when the ve-hicle is In motion.
Starting the engine, changing gear and parking 265

A WARNING (Continued)
• Never leave the vehicle in driving mode N. The vehicle will roll downhill irrespective of whether or not the engine is running.
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If the handbrake is not applied when the vehi-cle Is stationary and the brake pedal is released when then selector lever Is In position P, the vehicle may move a few centimetres forwards or backwards.
Changing gear with Tiptronic
Fig. 222 Selector lever in Tiptronic position (left-hand drive). The controls are mirrored for right-hand drive vehicles.
r--T'n First read and observe the introductory L-lc:J.I Information and safety warnings & on page 260.
With a DSG® dual clutch gearbox, Tip-
Ironic allows the gears to be shifted up
and down manually.
m If the lever is moved accidentally to N when l!J driving, take your foot off the accelerator. Wait for the engine revs in the neutral position be-fore selecting a position again.
m If the selector lever is left in any position oth-L!J er than P for long periods when the engine is switched off, the vehicle battery discharges. The gear that is currently selected will be main-tained when the Tiptronic programme is selected. This remains the case until the system does not perform a gear change due to the current driving situation.
Operating Tiptronic with the selector lever
• Push the selector lever from position D to the right into the Tiptronic gate & in osG® dual clutch gearbox: selecting a gear on page 265.
• Gently push the selector lever forwards G or back 8 to shift gear up or down 222.
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• When accelerating, the gearbox automati-cally shifts up to the next gear shortly before the maximum permitted engine speed Is reached.
• When shifting down a gear manually, the gearbox will not change gear until the engine can no longer be overrevved. Driving with dual clutch gearbox DSG®
r--T'n First read and observe the introductory L-lc:J.I information and safety warnings & on page 260.
The gearbox changes the forward gears up and down automatically.
2661 While driving
Driving down hills
The steeper the gradient, the lower the gear you will need. Lower gears increase the braking effect of the engine. Never allow the vehicle to roll down mountains or hills in the neutral position N. ,..

• Reduce your speed.
• Push the selector lever from position D to the right into the Tiptronic gate 266.
• Gently push the selector lever to the rear to change down gear.
Stopping the vehicle and pulling away when driving uphill
The steeper the incline, the lower the gear that is required.
If you wish to stop the vehicle or pull away when driving uphill, you should use the Hill Hold Assist function 282.
Vehicles without Hill Hold Assist: when the vehi-cle is stopped on an incline and remains in gear, the vehicle must always be prevented from rolling by depressing the brake pedal or by applying the handbrake. The brake pedal or the handbrake should not be released until you start to pull away
Kickdown
The kickdown mechanism enables maximum ac-celeration in the selector lever positions D and S, or in the Tiptronic position.
If the accelerator pedal is depressed fully, the gear-box will automatically shift to a lower gear, depend-ing on the speed and engine revs. This will make use of the full vehicle acceleration &.
The gearbox does not shift up to the next gear until the engine reaches the maximum engine speed for the gear.
Freewheel driving with 7-speed dual clutch gearbox DSG®
In coasting mode, the momentum of the vehicle can be used to save fuel in conjunction with a fore-sighted driving style. The engine is declutched and no longer brakes the vehicle -the vehicle can roll out over a longer distance.
Switch-on condition: the selector lever must be in position D.
Fault in the DSG® dual clutch gearbox
r-f"'n First read and observe the introductory l-J::,JJ information and safety warnings & on page 260.
Emergency programme
There is a fault in the system if all the displays on the instrument cluster for the selector lever posi-tions have a light background. The automatic gear-
Triggering coasting
• Remove foot from accelerator pedal. The en-gine will be disengaged and run in freewheel mode. The vehicle rolls without the braking effect of the engine.
Cancelling coasting mode
• Depress the brake pedal briefly.
Coasting can be switched on and off in the Set-tings menu of the Volkswagen Information sys-tem 24.
A WARNING
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This can cause you to lose control of the ve-hicle, which can lead to accidents and seri-ous injuries.
• Always adjust your driving style in ac-cordance with the flow of traffic.
• Only use kickdown or fast acceleration if visibility, weather, road and traffic conditions permit, and other road users are not put at risk due to the acceleration and the driving style.
• You should never endanger other road users through the acceleration of your vehi-cle or through your driving style.
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• If you stop the vehicle on an incline, do not attempt to stop it from rolling back by depress-Ing the accelerator while a position is still se-lected. The automatic gearbox could overheat and be damaged.
• Never allow the vehicle to roll in position N, particularly if the ignition is switched off. The automatic gearbox will not be lubricated and could be damaged. <1
box is running in an emergency programme. The vehicle can still be driven in the emergency pro-gramme, but only at reduced speed and not in all gears.
In vehicles with a DSG® dual clutch gearbox, you may no longer be able to select reverse gear. The gearbox should be checked by a qualified workshop as soon as possible. .,..
Starting the engine, changing gear and parking 267

In all cases the automatic gearbox should be checked by a qualified workshop Immediately.
Overheating of the DSG® dual clutch gearbox
The dual clutch gearbox can overheat when the vehicle pulls off regularly, travels at a crawl for long periods, or in stop and go traffic. Gearbox over-heating is indicated by the warning lamp (j) and in some cases by a text message in the instrument cluster display. A signal tone may also be given. Stop the vehicle and allow the gearbox to cool down
The vehicle will not move forwards or backwards even though a gear has been selected
If the vehicle will not move in the required direc-tion, the system may have selected the position in-correctly. Depress the brake pedal and reselect the position.
Gear-change indicator
r--f"'n First read and observe the Introductory L-lo:.l.l information and safety warnings & on page 260.
Depending on the vehicle equipment level, the in-strument cluster may indicate the gear which you should select in order to reduce fuel consumption while the vehicle is in motion.
Display Meaning
• The current gear is optimal.
f A higher gear is recommended.
! A lower gear is recommended.
In vehicles with a manual gearbox the recommen-ded gear will be indicated in the form of a number and a recommendation to shift up or down into the recommended gear will be displayed in the form of an arrow 263.
In vehicles with a OSG® dual clutch gearbox if the selector lever is in the Tiptronic position, the cur-rent gear will be indicated in the form of a number and a recommendation to shift up or down a gear will be displayed in the form of an arrow 266.
268 While driving
If the vehicle still does not move in the required di-rection, there is a system fault. Seek expert assis-tance and have the system checked.
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• If the display Indicates that the gearbox Is overheating for the first time, the vehicle will have to be parked safely or driven faster than 20 kmlh (12 mph).
• Safely park the vehicle immediately and switch the engine off if the text message and signal tone are repeated approximately every 10 seconds. Allow the gearbox to cool down.
• In order to prevent damage to the gearbox, you should not drive on until the acoustic warning stops. You should not pull away or drive the vehicle at very low speeds while the gearbox is overheated. Information on "cleaning" the diesel partlculate filter
The exhaust management system detects when a diesel particulate filter is filling up and aids the fil-ter's self-cleaning process by recommending the most suitable gear when driving. This may mean driving with Increased engine speed in exceptional cases 407.
A CAUTION
The gear-change Indicator Is only designed to assist the driver and cannot replace the driver's own judgement.
• The driver has full responsibility for se-lecting the correct gear In all situations (e.g. when overtaking, driving up and down hills and when towing a trailer).
Driving in the correct gear can help to reduce fuel consumption.
m On vehicles with a dual clutch gearbox W DSG®, the information on the gear-change indicator disappears when disengaging from the Tiptronic position.
m On vehicles with a manual gearbox, the dis-W play on the gear-change indicator will disap-pear when the clutch pedal is depressed.

Braking, stopping and parking
COl Introduction
This chapter contains information on the following subjects:
Warning and indicator lamps Handbrake ............................ .
Parking . . . . . . . ............. .
Information on the brakes ................ . Brake support systems .................. .
Switching the TCS on and off ............. .
Brake fluid ............................ .
270 271
272 272
274
276
277
The brake support systems are the anti-lock brake system (ASS), the Brake Assist system (SAS), the electronic differential lock (EDS), the traction control system (TCS) and the Electronic Stability Control (ESC).
Additional information and warnings:
• Towing a trailer 139
• Pull-away assist systems 282
• Wheels and tyres 367
• Accessories, modifications, repairs and renewal of parts 394
A WARNING
Driving with worn brake pads or with a faulty brake system can cause accidents and seri-ous Injuries.
• If the warning lamp 0 lights up either on its own or with a text message In the display of the Instrument cluster, go to a qualified workshop Immediately, have the brake pads checked and any worn brake pads replaced.
A WARNING
Incorrect parking can cause serious Injuries.
• Never remove the vehicle key from the lg-nltlon lock when the vehicle Is In motion. The steering lock may be activated and you will no longer be able to steer or control the vehl-cl e.
A WARNING (Continued)
• Never park the vehicle where parts of the exhaust system can come into contact with inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt fuel.
• Always apply the handbrake when the ve-hicle Is parked.
• Never leave children or people requiring assistance alone In the vehicle. They could release the handbrake, move the selector lev-er or gearshift lever and thus set the vehicle In motion. This can lead to accidents and se-rious injuries.
• Always take all vehicle keys with you ev-ery time you leave the vehicle. The engine can be started and electrical equipment such as the window controls can be used which could cause serious injury.
• Never leave children or people requiring assistance alone in the vehicle. They could become trapped in the vehicle in an emergen-cy and may not be able to get themselves to safety. For example, locked vehicles may be subjected to very high or very low tempera-tures, according to season. This can cause serious Injuries and illness or fatalities, espe-cially for small children.
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• To avoid unintentional movement when parking the vehicle, first apply the handbrake and then remove your foot from the brake ped-al.
• Always take care when driving in car parks with protruding kerbstones or bollards. Objects that protrude from the ground can damage the bumper and other components when parking the vehicle. In order to avoid any damage, stop the vehicle before the wheels can touch the bollards or kerbs.
• Drive carefully through dips in the road, over driveways, ramps, kerbstones and other objects. Low-lying vehicle components such as the bumper, spoiler and parts of the running gear, engine or exhaust system could be dam-aged.
Starting the engine, changing gear and parking I 269

Warning and indicator lamps
[Q First read and observe the Introductory information and safety warnings & on page 269.
Lit up Possible cause=>&
Handbrake is applied.
Brake system fault.
Brake fluid level is too low.
Together with ABS indicator lamp El: ABS not functioning.
-...-Brake pads worn .
ESC switched off by the system.
ESC fault.
In conjunction with ABS indicator lamp CS>: ABS fault.
Vehicle battery has been reconnected.
TCS switched off manually.
In conjunction with ESC indicator lamp
((oil ABS fault.
In conjunction with warning lamp ID: ABS not functioning.
Brake pedal not depressed.
Flashes Possible cause
'• ESCITCS is taking corrective action.
Trailer stabilisation controlled.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
270 I While driving
Solution
f; Do not drive on I Seek expert assistance immediately =>page 273.
a:. Do not drive on I Check the brake fluid level =>page 277.
Go to a qualified workshop. The vehicle can be braked without ABS.
Go to a qualified workshop immediately. All brake pads should be checked and renewed as necessary.
Switch the ignition on and off. If necessary, drive a short distance.
Go to a qualified workshop.
Go to a qualified workshop. The vehicle can be braked without ABS.
Drive a short distance at a speed of 15 -20 km/ h (10 -12 mph). if the indicator lamp remains lit up, the vehicle should be checked by a qualified workshop =>page 362.
Switch on TCS =>page 276. Switch on TCS au-tomatically by switching the ignition off and on.
Go to a qualified workshop. The vehicle can be braked without ABS.
To select a position, press the brake pedal.
Solution
Remove foot from accelerator pedal. Adapt driv-ing style to suit road conditions.
Remove foot from accelerator pedal. If possible, do not turn the steering wheel =>page 139.
A WARNING (Continued)
• Never ignore any illuminated warning lamps or text messages.
• Stop the vehicle as soon as possible and when safe to do so.
A WARNING
Driving with poor brakes can result in acci-dents and serious injuries.