ad blue VOLKSWAGEN TRANSPORTER 2020 Owners Manual

Instrument cluster
Warning and indicator lamps
The warning and indicator lamps indicate various warnings ::.&.faults ::.(D or certain functions. Some warning and indicator lamps light up when the ignition is switched on and should go out once the engine is running or the vehicle is in motion.
Depending on the vehicle's equipment level, addi-tional text messages could appear in the display on the instrument cluster to provide further infor-mation or to ask you to perform certain tasks ::.page 19, Instruments.
Symbol Meaning=:>&
Do not drive on I
Depending on the vehicle equipment level, sym-bols may be displayed in the instrument cluster in-stead of warning lamps.
Signal tones are given when some warning or indi-cator lamps light up.
For details on indicator lamps which light up in the light switch see Chapter "Lighting" ::.page 106.
See
Parking brake applied, brake fluid level too low or fault in the ::.page 269 brake system.
Lit up: ·i:-Do not drive ont
-F-Coolant level too low. coolant temperature too high, or coolant ::.page 358 system is faulty.
Flashing: fault in engine coolant system. ::.page 358
Do not drive ont ::.page 353 "t:::r. Engine oil pressure too low.
oG The en£ine cannot be restarted! AdBiue level too low. ::.page 346
oG
with The engine cannot be restarted! Fault in the Ad Blue® system. ::.page 346
CRl ::0 Do not drive on I ::.page 45 .... At least one vehicle door is opened or not properly closed .
c:::5 Do not drive on I ::.page 49 The tailgate or wing doors are open or not properly closed. ::.page 52
!6 'er Driver seat belt is not fastened. ::.page 79
Changing gear ::.page 260
({5)) Depress the brake pedal. Brakes ::.page 269 Adaptive cruise con-trol (ACC) ::.page 298
Adaptive cruise control (ACC) not available. ::.page 298
0 Fault in the alternator. ::.page 362
m DSG® dual clutch gearbox is too hot. ::.page 260
Overv1cw of the vehicle

Symbol Meaning=>& See
.......,. Front brake pads worn .
Lit up: ESC fault or switched off for system-related reasons.
Flashing: ESC/TCS is taking corrective action. =>page 269
1} TCS switched off manually.
e ABS faulty or not functioning.
0$ Rear fog light switched on. =>page 106
Lit up: vehicle lighting not working partially or completely. =>page 432
0 Lit up or flashing: catalytic converter fault.
w Lit up: glow period for a diesel engine.
Flashing: fault in engine management system.
EPC Fault in engine management system. =>page 407
Diesel particulate filter has become saturated with soot.
Only for specially equipped courier vehicles: diesel particulate filter is being regenerated.
(1) Tyre pressure too low. =>page 367 Tyre monitoring system faulty.
0 Windscreen washer fluid level too low. =>page 116
f] Fuel tank almost empty. =>page 340
Flashing: engine oil system fault.
Lit up: engine oil level too low. =>page 353
....... Fault in airbag and belt tensioner system. =>page 87
tf'
Front passenger front airbag switched off (PASSENGER AIR BAG =>page 87
f9 Ad Blue® level is low. =>page 346
/>.
with Ad Blue® system faulty or not refilled using norm-standard AdBI-ue®. =>page 346
Have the air filter replaced. => Booklet SeNice schedule
a, Electronic Immobilizer active. =>page 257
Lit up: rear axle differential lock switched on. =>page 282 .... Flashing: rear axle differential lock fault.
Adaptive cruise control (ACC) currently not available. =>page 298
Instrument cluster 17

Symbol Meaning=>& See
Lane change assist system currently not available. =>page 312 .
The fog light is switched on. =>page 106
.......,,...., Turn signal, left or right. =>page 106 r., Hazard warning lights switched on. =>page 411
Trailer turn signals in operation. =>page 139
Lit up: depress the brake pedal. Changing gear
CS» =>page 260 Flashing: the lock button in the selector lever is not engaged. Braking, stopping and parking =>page 269
The cruise control system (CCS) is controlling the speed. =>page 295
(") Adaptive cruise control (ACC) active. No vehicle has been detec-ted ahead. =>page 298
th. Lit up: Hill Descent Assist switched on. =>page 285 Flashing: the lock button in the selector lever is not engaged.
Main beam is switched on or the headlight flasher is being opera!-=>page 106 ed.
When displayed in white: Adaptive cruise control (ACC) active.
B'
Vehicle detected ahead.
When displayed in grey: Adaptive cruise control (ACC) not active. =>page 298
System switched on, does not regulate.
Main beam assist (Light Assist) is activated. =>page 110
Lit up: service interval display. =>page 22
,....c. Flashes alternately with selector lever display, e.g. 0: fault in dual clutch gearbox (DSG®. =>page 260
(A) The starUstop system is available, automatic engine stop is active.
The starUstop system is not available. =>page 282
(J9 OR: the starUstop system has switched off the engine automatical-ly.
*
Black ice warning. The outside temperature is below =>page 19 +4·c (+39.F).
® A mobile telephone is connected via Bluetooth to the factory-fitted => Booklet Radio, pro-provision for mobile telephone. vision for mobile tele-
Mobile telephone battery charge level. Only for factory-fitted provi-phone, infotainment system, navigation sion for mobile telephone. system
A WARNING A WARNING (Continued)
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
• Never ignore any illuminated warning lamps or text messages.
Overv1ew of the vehicle
• Stop the vehicle as soon as possible and when safe to do so.
• Stop the vehicle at a safe distance away from moving traffic and ensure that no part of the exhaust system can come Into contact with any inflammable material underneath the vehicle, e.g. dry grass or fuel. ll>

A WARNING
Accidents and injuries can occur if the driver is distracted.
• Never open the menus on the instrument cluster display while the vehicle is in motion.
r::l After starting the engine with a discharged l!..J vehicle battery, or after the battery has been changed, system settings (time, date, personal
Overview of the menu structure
nl1 First read and observe the introductory 1-J,::.JJ Information and safety warnings & on page 24.
The following menu structure shows how the Volkswagen information system menus on the in-strument cluster display are structured. The size and layout of the Volkswagen information system menu depends on the vehicle electronics and the level of vehicle equipment.
MFD (multlfunctlon display) 28
• Travel time
• Curr. consum. (current fuel consumption)
• Av. consum. (average consumption)
• Fuel range
• SCR range (Ad Blue® remaining range)
• Distance
• Av. speed (average speed)
• Digit. speed (digital speed display)
• Digital oil temp. (digital oil temperature display)
• Speed warning
ACC =>page 298
Audio Radio, provision for mobile telephone, infotainment system, navigation system
Navigation Radio, provision for mo-bile telephone, infotainment system, navigation system
Telephone Radio, provision for mo-bile telephone, infotainment system, navigation system
Vehicle status 21, Displays and 22, Service Interval display
convenience settings and programming) may have been changed or deleted. Check and correct the settings as necessary once the vehicle battery has been sufficiently charged. Settings 30
• Assist systems
-Side Assist
System on/off
Brightness
Back
-Front Assist
System on/off
Acoustic warning/advance warning
Dist. warn. (distance warning)
Back
-ACC
Basic sett. (basic settings)
Distance
Back
-Back
• Language
• MFD data
-Travel time on/off
-Current consumption (current fuel consump-tion) on/off
-Av. consum. (average consumption) on/off
-Distance on/off
-Av. speed (average speed) on/off
-Digital speed (digital speed display) on/off
-Digital oil temp. (digital oil temperature dis-play) on/off
-Speed warn. (speed warning) on/off
-Back
• Convenience
-ATA confirm on/off
-Central locking (central locking system)
Auto lock (automatic locking) on/off
Auto unlock (automatic unlocking) on/off
Instrument cluster 25
...

Possible displays
Menu Function
Travel time Driving time in hours (h) and minutes (min) that has elapsed since the lgni-tion was switched on.
While the vehicle is motion, current consumption is displayed in 11100 km Curr. consum. (mpg). When the engine is running and the vehicle is stationary it is meas-ured in litres/hour (gallons/hour).
The average fuel consumption will be shown in 1/100 km (mpg) after a dis-
Av. consum. tance of approximately 100 metres has been travelled. The display will show dashes until this point. The displayed values will be updated approxi-mately every 5 seconds.
Approximate calculation of the distance in km (miles) that can still be trav-
Fuel range elled with the current fuel level under the current driving conditions. One factor used for calculating this figure is the current level of fuel consump-tion.
Approximate distance (In km) that can be travelled with the remaining quantity of Ad Blue® under current driving conditions. This information is SCR range shown only when the remaining range is less than 2,400 km. The AdBiue® remaining range cannot be deselected in the Settings sub-menu.
Distance The distance travelled in km (miles) since the ignition was switched on.
The average speed will be shown after a distance of approximately 1 00 Av. speed metres has been travelled. The display will show dashes until this point. The displayed values will be updated approximately every 5 seconds.
Digital speed Current vehicle speed displayed digitally.
Digital oil temp. Current temperature of the engine oil displayed digitally.
If the saved speed (within the range of 30 km/h (18 mph) and 250 kmlh Speed warn. (155 mph)) is exceeded, an acoustic and, if necessary, visible warning will be emitted.
Switching between displays Deleting memory 1 or 2 manually
• Vehicles without a multifunction steering wheel: press the rocker switch on the wiper lever.
• Vehicles with a multifunction steering wheel: press button or@.
Saving a speed for the speed warning
• Select the Speed warn. display.
• Press the @ button to save the current speed and activate the warning system.
• If necessary, use the rocker switch on the wiper lever or the or@ buttons on the multifunction steering wheel within approximately 5 seconds to set the required speed. Then press@ again or wait a few seconds. The speed is now saved and the warning Is activated.
• To deactivate, press @. The stored speed will be deleted.
• Select the memory that you wish to delete.
• Press and hold the @ button for approximately 2 seconds.
Personal selection of displays
In the Settings menu, you can specify which of the MFD displays should be shown In the Instru-ment cluster display. You can also change the units of measurement for the display =*page 30. Instrument cluster

Windscreens made of heat-insulating glass
Fig. 91 Metal-coated windscreen for infrared reflection with communication window (blue area).
r-111 First read and observe the Introductory L-W.! Information and safety warnings & on page 115.
Heat-insulating glass windscreens may have an in-frared-reflecting coating and can be heated wire-lessly with some equipment levels.
There is a non-coated area above the interior mir-ror (communication window) 91 which en-sures that electronic accessories, for example re-mote controls, can function properly.
Wipers and washer
CQJ Introduction
This chapter contains information on the following subjects:
Indicator lamp . . . . . . . . . . . . . . . . . . . . . . . 117
Wiper lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Wiper functions . . . . . . . . . . 118 Service position for the front wipers . . . . . . . . 119
Rain sensor . . . . . . . . . . . . . . . . . . . . 119
Checking and refilling the windscreen washer fluid level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Additional information and warnings:
• Exterior views page 5
• Air recirculation mode in the air conditioning system 322
• Preparation for working in the engine compart-ment page 350
• Cleaning and caring for the vehicle exterior 380
116 I Before the journey
The uncoated area should not be covered either from the outside or the inside, nor should any stick-ers be applied to this area as this could cause a fault in the electronic components. A wARNING
Without adequate frost protection, the wash-er fluid can freeze on the windscreen and ob-scure your view of the road.
• In winter temperatures, the windscreen washer system should only be used when ad-equate frost protection has been added.
• Never use the windscreen washer system at winter temperatures before the windscreen has been heated by the ventilation system. This could lead to the anti-freeze mixture freezing on the windscreen and restrict the driver's vision. .,.

Switching the cool box on and off
Fig. 127 Controls on the cool box
r-f'n First read and observe the Introductory Information and safety warnings & on page 158.
The interior temperature of the cool box is dependent on the temperature in the vehicle. In cooling mode, the interior temperature can be max. 20•c (68°F) below the temperature in the vehicle. In heating mode it can be max. 35•c (95.F) de-grees above the temperature in the vehicle. If you switch directly from cooling to heating (or vice ver-sa) it will take a relatively long time for the interior to reach the desired temperature.
Switching the cool box on
• Connect the 12-volt power supply.
• Press the red Fig. 127 G) to turn on the heating mode. An indicator lamp in the but-ton lights up above the button which was pressed.
• OR: press the blue button (!)®to switch on the cooling mode. An indicator lamp in the button lights up above the button which was pressed.
Ashtray and cigarette lighter
o:n Introduction
This chapter contains information on the following subjects:
Ashtray . . . . . . . . . . . . . . . . . . . 162
Removable ashtray in the drink holder 162
Cigarette lighter . . . . . . . . . . . . . . . . . . . 163
Additional information and warnings:
• Drink holder 153
• Electrical sockets 163
Switching cooling and heating mode off
• Press the red button(!) or the blue button (!). The corresponding warning lamp goes out.
Switching the cool box completely off
• Press the@) button @.
• OR: disconnect the 12-volt power supply.
Faults
If the cool box does not work, proceed as follows:
• Check whether the plug is securely in the sock-et.
• Check the connecting cable for damage.
• Check the 12-volt socket fuses.
• Run the engine to recharge the vehicle battery.
If these steps do not help, contact a qualified work-shop. • Accessories, modifications, repairs and renewal of parts 394
• Consumer information 404
A WARNING
Improper use of the ashtray and cigarette lighter could cause fires, burns and other se-rious Injuries.
• Never put paper or any other combustible materials In the ashtray. Practical equipment 161

menus provided by way of the instrument cluster nor the factory-installed radio or navigation system can be used to make rear-seat telephony settings.
lfv'hen pairing a mobile telephone with the rear-seat telephony system using the hands-free profile (HFP) and when the mobile telephone is not in the charging base, observe the information on use of a mobile telephone in the vehicle without connection to the external aerial =>page 399.
Follow the operating manual for your mobile tele· phone and the instructions provided by the acces-sory manufacturer.
You may experience poor reception or may be cut off in areas where the signal is weak.
Most electronic devices are shielded against high-frequency signals. In rare cases, however, it Is pos-sible that electronic devices will not be shielded against high-frequency signals emitted by the rear-seat telephony system. This can cause Interfer-ence.
Bluetooth
Bluetooth technology is used to connect a mobile telephone to the hands-free system fitted In a vehi· cle. Pairing needs to be carried out once only in or-der to use the rear-seat telephony system with a Bluetooth mobile telephone.
Use compatible Bluetooth devices only. Information on compatible Bluetooth products Is available from your Volkswagen Commercial Vehicles dealer or on the Internet.
Some Bluetooth mobile telephones are detected and connected automatically when the ignition is switched on. For this to happen, the mobile tele-phone and the Bluetooth function in the telephone must be switched on, and all active Bluetooth con-nections to other units must be disconnected.
The Bluetooth connection is free of charge.
Bluetooth® is a registered trademark of Blue-tooth® SIG, Inc.
Declaration of conformity
BURY Sp. z o.o. herewith declares that this system complies with the basic requirements and the rele· van! stipulations of directive 1999/5/EG. This sys-tem has been classified as belonging to Device Class 1. A manufacturer's declaration of conformity for this system can be requested from the following e-mail address: [email protected]. Please formulate all enquiries either In English or German.
((
166 I Before the journey
Additional information and warnings:
• Digital voice enhancement =>page 173
• Accessories, modifications, repairs and renewal of parts =>page 394
• Radio or navigation system =>Booklet Radio, provision for mobile telephone, infotainment sys-tem, navigation system
A wARNING
Accidents and Injuries can occur If the driver Is distracted. Using the telephone or the rear· seat telephony system can distract you from what Is happening on the road.
• Select volume settings that allow signals from outside the vehicle (such as emergency services sirens) to be easily heard at all times. Comply with legal regulations.
• Your call may be cut off or you may be un-able to make calls If you are In an area with no mobile telephone network coverage, an area where the network Is very weak or, In some cases, In a tunnel, garage or under-pass. This also means that no emergency calls can be made.
• In some countries, lt Is only possible to make an emergency call from the rear-seat telephony system if it is connected to a mo-bile telephone containing a SIM card that is "unlocked" and has sufficient credit.
A WARNING
Any mobile telephone that is not secured or Is incorrectly secured in the vehicle could be flung though the interior during a sudden driving or braking manoeuvre, or In the event of an accident. This could cause Injuries.
• You should never position or attach a mo-bile telephone on a door, on the windscreen or above or near to the areas marked "AIR-BAG" on the steering wheel, the dash panel and the seat backrests, or between these areas and the vehicle occupants. The mobile telephone could cause serious Injury In an accident, especially when the alrbags Inflate.
A WARNING
Always switch off the mobile telephone when filling the tank and in areas with a risk of ex-plosion. Electromagnetic radiation can gener-ate sparks which can In turn start a fire.
• The mobile telephone can automatically log Itself Into the mobile telephone network again If the Bluetooth connection to the rear-seat telephony system has been Interrupted. I>

A WARNING
If a mobile telephone not connected to an ex-ternal aerial is used in the vehicle, electro-magnetic radiation in the Interior could ex-ceed limit values. This also applies to exter-nal aerials which have not been correctly In-stalled.
• Maintain a gap of approximately 20 centi-metres between the aerials of the mobile tele-phone and the pacemaker, as mobile tele-phones may affect the functioning of pace-makers.
• Do not carry a mobile telephone in your breast pocket above your pacemaker when the telephone is switched on or In stand by mode.
• If you suspect interference, switch off the mobile telephone Immediately.
CD
• Your mobile telephone and the rear-seat tel-ephony system must always be switched off In areas where special regulations apply and
Components
Fig. 151 In the passenger compartment: tele-phone holder for rear-seat telephony system.
r--('n First read and observe the introductory L-k.U information and safety warnings & on page 187.
The rear-seat telephony system consists of the fol-lowing components:
(i)
when the use of mobile telephones is forbid-den. The radiation produced by the mobile tele-phone when switched on may Interfere with sensitive technical and medical equipment, possibly resulting In malfunction or damage to the equipment.
• If your vehicle is fitted with a bracket (base plate) for a charging base, only a suitable charging base (telephone holder) may be used. Use of other charging bases can cause damage to the rear-seat telephony system.
• High speeds, poor weather and poor road conditions as well as the network quality may Impair telephone calls In the vehicle and lead to loss of connection.
m There may be restrictions on the use of Blue-L!J tooth devices in some countries. Information is available from the local authorities.
m When connecting the rear-seat telephony l!J system with a device by means of Bluetooth technology, read the device's operating manual for detailed safety information. Use compatible Blue-tooth products only. Fig. 152 In the armrest of the 2-seat arrange-ment: telephone handset for the rear-seat teleph-ony system.
• Bracket (base plate) for a charging base.
• Charging base (telephone holder) for a mobile telephone with controls 151.
• Telephone handset in an armrest of the 2-seat arrangement 152. .,.
Equipment, Business 1189

Key to Fig. 151:
G) Make the rear-seat telephony system visible to Bluetooth devices.
@ Increase call volume.
@ Press briefly: call volume is lowered. Press and hold down for approx. 10 seconds: the list of all devices is deleted from the rear-seat tel-ephony system. Pairing a mobile telephone before using it for the first time
il""'n First read and observe the introductory L--i=J.I information and safety warnings & on page 187.
Each mobile telephone must be paired with the rear-seat telephony system via Bluetooth once.
The pairing process takes a few minutes.
For pairing, you do not need to place the mobile telephone in the charging base (telephone holder).
Step 1: Preparations on the mobile telephone
• Read the operating manual for the mobile telephone.
• Switch on the mobile telephone.
• Deactivate the keypad lock.
• Switch off the screen saver.
• Deactivate the warning and service tones, e.g. key tones.
• Close all active Bluetooth connections on the mobile telephone.
Step 2: Making the rear-seat telephony system visible for Bluetooth
• With the ignition switched on, press the 151 G) button.
Step 3: Pairing the mobile telephone
• Activate the Bluetooth function on the mobile telephone.
• Start the Bluetooth device search on the mobile telephone. it will display a list of the devices found.
Functional description
il""'n First read and observe the introductory L--i=J.I information and safety warnings & on page 187.
190 I Before the journey
• Select CC9045 ... device.
• Confirm the selection on the mobile telephone to set up a Bluetooth connection.
• A message on the mobile telephone prompts you to enter a password for authorisation.
• Enter the password 1234. If an incorrect pass-word is entered, the pairing process will be abor-ted. Start again from step 2.
• If you would like this Bluetooth connection to be made in future without password entry, select Yes if offered this option by the mobile telephone.
• An acoustic signal will be emitted to confirm that the pairing process has been successful.
m Up to six devices can be stored as known in L!.J the rear-seat telephony system. If an addi-tional device is then paired with the rear-seat tel-ephony system, the authentication for the device that has remained unused for the longest time will be deleted automatically.
m Mobile telephones and other Bluetooth devi-L!.J ces can be set in such a way that they auto-matically connect themselves to the rear-seat tel-ephony system. Volkswagen Commercial Vehicles recommends that automatic pairing be deactiva-ted, especially in case an additional provision for mobile telephone in the vehicle is used at another time. To use the rear-seat telephony system, the mobile telephone must be paired with it 190. .,.