jack VOLKSWAGEN TRANSPORTER 2020 Owners Manual
[x] Cancel search | Manufacturer: VOLKSWAGEN, Model Year: 2020, Model line: TRANSPORTER, Model: VOLKSWAGEN TRANSPORTER 2020Pages: 486, PDF Size: 69.28 MB
Page 5 of 486
Overview of the vehicle
Exterior views
Side view
Fig. 1 Overview of the left vehicle side. The items G).@,@.® and® are also at the same position on the right side of the vehicle (depending on the equipment).
Key to Fig. 1:
G) Exterior mirrors ................................................................ .
-Integrated aerial Radio, provision for mobile telephone, infotainment system, navigation system
-Lane change assist system display (Side Assist) ................................ .
@ Tank flap . . . . . . . . . . . . . . . . . . . .................................... .
@ Door release lever ................................................... .
@ Side sliding door rail ............. .
® Jacking points ..
® Additional turn signal light .. _ .
Exterior views
121
312
340, 346
45,46
46
420
106
Page 79 of 486
Seat belts
o:n Introduction
This chapter contains information on the following subjects:
Warning lamp . . . . . . . . . . . 80
Frontal collisions and the laws of physics 81
What happens to vehicle occupants who have not fastened their seat belts 82
Seat belt protection . . . . . . . . . . . . . . . . . . . . . . 83 Using seat belts . . . . . . . . . . . . . . 83
Fastening and unfastening seat belts . 84 Seat belt routing . . . . . . . . . . . . . . . . . . 85
Belt height adjuster . . . . . . . . . . . . . . . . 86
Automatic belt retractor and belt tensioner . . . 86
Service and disposal of belt tensioners . . 87
Check the condition of all seat belts regularly. If the belt webbing, belt connections, belt retractor or seat belt buckle become damaged, the seat belt in question should be replaced immediately by a qualified workshop=:.&. The qualified workshop must use correct spare parts that are compatible with the vehicle, equipment level and model year. Volkswagen Commercial Vehicles recommends us-ing a Volkswagen Commercial Vehicles dealership for this purpose.
Additional information and warnings:
• Adjusting the seat position =:.page 61
• Seat functions, rear =>page 72
• Airbag system =>page 87
• Child seats (accessories) =:.page 96
• Integrated child seats =:.page 102
• Stowage =>page 150
• Seat functions, rear, Business =>page 182
• Seat functions, rear, California =:.page 193
• Cleaning and caring for the interior =:.page 388
• Accessories, modifications, repairs and renewal of parts =>page 394
A WARNING
Incorrectly fastened or unfastened seat belts increase the risk of severe or fatal injuries. Seat belts will only offer the optimum level of protection when they are fastened and used properly.
A WARNING (Continued)
• Seat belts are the most effective means of reducing the risk of serious and fatal injuries In the event of an accident. Seat belts must always be fastened properly when the vehicle Is In motion to protect the driver and all vehi-cle occupants.
• Before every trip, each vehicle occupant must adopt the correct sitting position, cor-rectly fasten the seat belt belonging to their seat and keep it fastened properly throughout the trip. This applies to all vehicle occupants and also In urban traffic.
• While the vehicle is in motion, secure all children travelling In the vehicle in a restraint system suitable for their weight and height. They must also wear correctly fastened seat belts =>page 96.
• Only start driving when all passengers have correctly fastened their seat belts.
• Only ever insert the latch plate into the buckle of the associated seat, and always en-sure that it engages properly. Using a buckle that does not belong to the seat that you are occupying reduces the level of protection and can lead to severe injuries.
• Avoid allowing foreign bodies or liquids to enter the slot for the seat belt buckle. This could prevent the belt buckle and seat belt from working properly.
• Never unfasten the seat belt while the ve-hicle is in motion.
• Never allow more than one person to share the same seat belt.
• Never travel when children or babies are being carried on somebody's lap and fas-tened with the same belt.
• Never travel wearing loose, bulky clothing (such as an overcoat over a jacket). This could prevent the seat belts from fitting and functioning properly.
A WARNING
Damaged seat belts are very dangerous and can cause severe or fatal Injuries.
• Never damage the belt by trapping it in the door or in the seat mechanism. 11>
Sitting correctly and safely
Page 90 of 486
Lit up Location Possible cause Solution
Instrument cluster. Fault in airbag and belt tension-Go to a qualified workshop to have er system. the system checked immediately.
Fault in the airbag system. Go to a qualified workshop to have
Upper section of the the system checked immediately.
• centre console. Front passenger front airbag Check whether the airbag should stay switched off.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
If the indicator lamp PASSENGER AIR BAG OFF 'J(; is not continuously lit or if it lights up together with the indicator lamp !Q' in the instrument cluster when the front passenger front airbag is switched off. there may be a fault in the airbag system => &.
A WARNING
If there is a fault in the airbag system, the air-bag may not trigger correctly, may not trigger at all or may trigger unexpectedly. This can cause severe or fatal injuries.
switched off.
A WARNING (Continued)
• The alrbag system should be checked by a qualified workshop as soon as possible.
• Never fit a child seat to the front passen-ger seat or remove a child seat that Is already fitted. The front passenger front alrbag may trigger during an accident In spite of the fault.
CD
To avoid damage to your vehicle, always ob-serve the indicator lamps and associated warn-ing texts. <1
Description and function of the airbags
r-('n First read and observe the introductory l..-lc:.l.l information and safety warnings & on page 87.
The airbags can protect vehicle occupants during frontal and side collisions by reducing their move-ment in the direction of the collision.
When an airbag is triggered, it is inflated by a gas generator. This causes the airbag covers to break, and the airbags inflate forcefully to cover their de-ployment zones within milliseconds. Once a vehi-cle occupant wearing a seat belt starts to sink into the inflated airbag, the gas inside the airbag starts to escape to cushion the occupant and slow down their movement. This can reduce the risk of severe and fatal injuries. The triggering of the airbag will not always prevent other injuries such as swelling, bruising and grazing. The deployment of the airbag can also produce frictional heat.
Airbags provide no protection for the arms or lower body.
The most important factors for triggering the airbag are the type of accident, the angle of impact, the vehicle speed and the type of object with which the vehicle collides. Therefore, visible damage to the vehicle does not always mean that the airbag should have been triggered.
90 Before the journey
Whether or not the airbag triggers is determined by the vehicle deceleration rate caused by the colli-sion and registered by the electronic control unit. If this rate is below the reference value programmed into the control unit, the airbags will not be trig-gered, even though the vehicle may be badly dam-aged as a result of the collision. Vehicle damage, repair costs or even the Jack of vehicle damage in an accident do not necessarily give an indication of whether an airbag should inflate or not. it is not possible to define a range of vehicle speeds and reference values, since the circumstances will vary considerably between one collision and another. it is therefore impossible to cover every possible kind and angle of impact that would trigger the airbags. Important factors in the triggering of the airbag in-clude the nature (hard or soft) of the object that the vehicle hits, the angle of impact, and the vehicle speed.
Airbags only serve as a supplement to the three-point seat belt in some accident situations when the vehicle braking is sufficient to trigger the air-bags. Airbags can only be triggered once and only in certain situations. The seat belts are always there to provide protection in situations in which the airbags are not triggered or have already been triggered. For example, if the vehicle collides with a further vehicle following the initial collision, or is hit by another vehicle. .,.
Page 148 of 486
Requirements for trailer stabilisation
• The vehicle is a factory-fitted towing bracket or a compatible towing bracket is fitted.
• ESC is active. The indicator lamp in the in-strument cluster is not lit up.
• The trailer is electrically connected to the tow-ing vehicle via the trailer socket.
• The vehicle speed is higher than approximately 60 km/h (37 mph).
• The maximum drawbar load is being carried.
• The trailer must have a rigid drawbar.
• Trailers with brakes must have a mechanical overrun system.
A WARNING
De not let the extra safety afforded by the trailer stabilisation function tempt you into taking any risks when driving-this can cause accidents.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions.
1481 Before the JOUrney
A WARNING (Continued)
• Accelerate carefully on slippery surfaces.
• Take your foot off the accelerator if one of the systems is active.
A wARNING
The trailer stabillsation function may not be able to detect all driving situations correctly.
• Light trailers that are snaking will not be recognised by the trailer stabilisation func-tion and stabilised accordingly in all cases.
• A trailer can still jack-knife on slippery roads with little grip, even if the towing vehi-cle is equipped with the trailer stabilisation system.
• Trailers with a high centre of gravity might tip over before snaking starts.
• Sudden braking procedures could occur automatically In extreme driving situations If the trailer socket Is being used without a trail-er (e.g. for a bicycle carrier with lighting).
Page 350 of 486
Cleaning and maintenance
In the engine compartment
Preparation for working in the engine compartment
ClJ Introduction
This chapter contains information on the following subjects:
Preparing the vehicle for working in the engine compartment . . . . . . . . . . . . . . . . . 352 Opening and closing the bonnet 352
Always park the vehicle on a level and stable sur-face before carrying out any work in the engine compartment.
The engine compartment of a motor vehicle is a hazardous area. Never carry out any work on the engine or in the engine compartment if you are not familiar with the requisite procedures and general safety requirements, or if you only have access to incorrect operating equipment, service fluids, and unsuitable tools &. The work should be carried out by a qualified workshop if you are uncertain. Serious injuries can be caused if work is carried out incorrectly.
Additional information and warnings:
• Exterior views 5
• Wipers/washer 116
• Starting and stopping the engine 257
• Brake fluid 269
• Pull-away assist systems (starUstop system) 282
• Checks when filling the tank 340
• Engine oil 353
• Engine coolant 358
• Battery page 362
• Accessories, modifications, repairs and renewal of parts 394
A wARNING
Unintentional vehicle movements during service work can cause serious injury.
• Never work underneath a vehicle if it is not secured against rolling away. If you are working underneath the vehicle while the wheels are on the ground, the vehicle must
350 I Cleanmg and maintenance
A WARNING (Continued)
be on a level, the wheels must be blocked and the vehicle key must be removed from the ignition lock.
• If you have to work underneath the vehi-cle, use suitable stands to provide extra sup-port for the vehicle. The vehicle jack is not sufficient for this task and can fail, which can lead to serious injuries.
• The start/stop system must have been de-activated.
A WARNING
The engine compartment of any motor vehi-cle is a dangerous area. Serious injuries can be sustained here.
• The utmost care and attention must be paid when carrying out any work and you must follow the general safety rules. Never take any risks.
• Never do any work on the engine or in the engine compartment unless you know exact-ly how to carry it out. If you are uncertain of what to do, the work should be carried out by a qualified workshop. Serious Injuries can re-sult from work that has not been carried out properly.
• Never open the bonnet if you see steam or coolant escaping from the engine compart-ment. Hot steam or coolant can cause seri-ous burns. Always wait until you can no lon-ger see or hear steam or coolant coming from the engine compartment.
• Always allow the engine to cool down be-fore opening the bonnet.
• Hot parts of the engine or exhaust system can burn the skin.
• The following points should be noted be-fore opening the bonnet once it has cooled down.
-Apply the handbrake fully and move the selector lever to position P or move the manual gear lever to the neutral position. .,..
Page 401 of 486
Vehicle lifting points
Fig. 287 Lifting points at front for the lifting plat-form or vehicle jack.
First read and observe the introductory l.-J,::..U information and safety warnings & on page 394.
The vehicle may only be lifted at the points shown in the illustrations =>Fig. 287 and =>Fig. 288. If the vehicle is not raised on the lifting points shown, the vehicle could be damaged =>
Lifting platforms with fluid filled cushions (receiving platforms) may not be used for lifting the vehicle.
There are many precautions that have to be fol-lowed when lifting a vehide on a workshop hoist or floor jack. Do not try to lift a vehicle on a lifting plat-form or vehicle jack unless you have the training, knowledge and experience to be able to do so safely.
Using the jack to lift the vehicle =>page 423.
A WARNING
Lifting your vehicle incorrectly with a lifting platform or vehicle jack can cause accidents and serious personal injury:
• Always read and heed the operating in-structions from the lifting platform or vehicle jack manufacturer and any legal regulations before lifting the vehicle.
• All occupants should leave the vehicle be-fore it is lifted.
• The vehicle should only be lifted at the points indicated In the illustrations =>Fig. 287 and =>Fig. 288. If the vehicle is not lifted at
Fig. 288 Lifting points at rear for lhe lifting plat-form or vehicle jack.
A WARNING_(Contlnued)
the points shown, it could fall off the lifting platform when work is being carried out, e.g. when the engine or gearbox is removed.
• The vehicle jacking points must be placed on the centre of the vehicle lift support surfa-ces, with as much surface contact between the vehicle and the support surfaces as pos-sible.
• Never start the engine when the vehicle is raised. The vibration of the engine could cause the vehicle to fall off the lifting point.
• If work has to be carried out underneath the lifted vehicle, secure the vehicle with suit-able jack stands with a sufficient load-bear-ing capacity.
• Never climb up the lifting platform.
• Always check that the vehicle is not heavi-er than the lifting capacity of the lifting plat-form.
CD
• Never lift the vehicle by the engine oil sump, the gearbox or the front or rear axle.
• To prevent damage to the underside of the vehicle when lifting, rubber pads must be used. Ensure that the lifting platform arms are able to move freely.
• The lifting platform arms must not be al-lowed to come Into contact with the sills or any other part of the vehicle.
Page 410 of 486
If and when
Practical tips
Frequently asked questions
If you suspect that a vehicle fault has arisen or your vehicle has been damaged, read and observe the following information before contacting a Volkswagen Commercial Vehicles dealership or
qualified workshop. You may also find useful infor-mation in the index under the headings "Things to note" or "Checklist".
To note Some possible causes Possible solution
Vehicle battery is discharged. -How to jump start =>page 443. -Recharge vehicle battery 362.
Engine does not start. The incorrect vehicle key is be-Use a valid vehicle key 36. ing used.
Fuel level is too low. Fill the tank 340.
Supplementary heating system Switch off the supplementary heating
Smoke is coming from the is running. system 332. wing. Supplementary heater is run-No solution 345. ning.
-Battery in the remote control -Replace the battery 36. Vehicle cannot be locked or key is flat. -Move closer to the vehicle. unlocked with the remote -Located too far away from the -Synchronise the vehicle key =>page 36. vehicle. control key. -Buttons were pressed outside -Lock or unlock the vehicle manually
the range. 413.
Cold engine. brake assist sys-Refer to the index under entries for Unusual noises. tems, supplementary heating "Noises". system.
Assist systems are active. Refer to the index under entries for "As-sist systems". Unusual handling. DSG® dual clutch gearbox is too Stop the vehicle immediately hot. 266.
Front seats cannot be ad-Vehicle battery is discharged. Recharge vehicle battery 362.
justed electrically. Fuse blown. Check fuse and replace as necessary 429.
The vehicle has no vehicle No direct solutions possible as it depends
jack, spare wheel or break-Equipment depends on type of on the equipment level. Contact a Volks-vehicle. wagen Commercial Vehicles dealership if down set. necessary 416.
-Windows or sliding roof are open. The interior monitoring sys--Item attached to the interior Remove any objects that could trigger a tem triggers a false alarm. mirror is moving. false alarm 44. -A mobile telephone is vibrating inside the vehicle.
Functions are not working Settings have been made in the Check and if necessary reset back to fac-as described in the owner's manual. Volkswagen information system. tory settings 24.
410 I If and when
Page 416 of 486
Vehicle toolkit
CCll Introduction
This chapter contains information on the following subjects:
Stowage Contents 416 417
Observe any country-specific legislation when se-curing your vehicle in the event of a breakdown.
Additional information and warnings:
• Seat functions, passenger compartment 72
• Stowage =>page 150
• Preparation for working in the engine compart-ment page 350
• In an emergency =>page 411
• Changing a wheel 420
• Breakdown set =>page 425
Stowage
r-111 First read and observe the introductory L-J,::.U information and safety warnings & on page 416.
Model Stowage
A WARNING
In the event of a sudden driving or braking manoeuvre or accident, a loose vehicle tools container, breakdown set and spare wheel could be flung though the vehicle and cause severe injuries.
• Always ensure that the vehicle toolkit, breakdown set and spare wheel are secured safely in the vehicle.
A WARNING
Unsuitable or damaged tools in the vehicle tool kit can lead to accidents and injuries.
• Never work with unsuitable or damaged tools from the vehicle toolklt.
Action
In the luggage compartment Loosen securing strap if necessarya)_ Multivan, California Beach possibly above the left-hand If necessary, loosen the bolt to remove rear wheel housing: the vehicle jack.
In the stowage compartment California Coast and Ocean on the rear of the bench sea V Open the stowage compartment. bed:
•I In vehicles with a 3-seat bench in the fourth row of seats, the 3-seat bench needs to be supported with the support rod so you can reach the vehicle toolkit , page 72
After using the vehicle jack, crank it back to its original position so that it can be stored safely.
Page 417 of 486
Contents
,...-'('n First read and observe the introductory L-J,:,JJ Information and safety warnings & on page 416.
The content of the vehicle tool kit is determined by the vehicle equipment level. The following de-scribes the maximum scope.
Fig. 293 Contents of the vehicle tool kit.
®
®
Contents of the tool kit =>Fig. 293
Screwdriver with hexagon socket in the handle for slackened wheel bolts. The screw-driver blade is reversible. The screwdriver is located in the box spanner.
Adapter for the anti-theft wheel bolts. Volkswagen Commercial Vehicles recommends you carry the wheel bolt adapter in the vehicle tool kit at all times. The code number of the anti-theft wheel bolt is stamped on the front of the adapter. You will need this num-ber to replace the adapter if lost. Make a note of the code number for the anti-theft wheel bolt and keep it in a safe place-but not inside the vehicle.
Removable towing eye.
Wire hook for pulling off the centre covers, wheel covers, the wheel bolt caps and the cover for the screw-in towing eye at front.
Box spanner for wheel bolts.
Vehicle jack. Before you return the vehicle jack to the tool box, fully wind in the claw. To stow the vehicle jack securely the crank lever must be braced against the side of the jack.
Vehicle jack: maintenance
There are no maintenance cycles for the vehicle jack. Grease it with universal lubricant when nec-essary.
COl Introduction
This chapter contains information on the following subjects:
Centre cover ... .
Wheel cover .. . Wheel bolt caps ..
418 419 419
Additional information and warnings:
• Cleaning and caring for the vehicle exterior =>page 380
• Vehicle tool kit =>page 416
• Changing a wheel =>page 420
• Breakdown set =>page 425
Practical tips I 417
Page 420 of 486
Changing a wheel
CllJ Introduction
This chapter contains information on the following subjects:
Preparations for changing a wheel . . . . . . . . . 420
Wheel bolts . . . . . . . . . . . . . . . . . . . 421
Lifting the vehicle with the jack . . . . . . . . . . . . 423
Changing a wheel . . . . . . . . . . . . . . . . . . . . . . . 424
After changing a wheel . . . . . . . . . . . . . 425
Some models are delivered without a factory-fitted jack or box spanner. If this is the case, the wheel should be changed by a qualified workshop.
The vehicle jack supplied with the vehicle is only designed for changing a wheel when one vehicle tyre is damaged and has to be replaced. Seek ex-pert assistance if both tyres on one side of the ve-hicle, both tyres on one axle, or all tyres are dam-aged.
Only change the wheel yourself when the car is parked in a safe place, you are familiar with the necessary steps and safety procedures and you have access to all the correct tools. Seek expert assistance if this is not the case.
Additional information and warnings:
• Exterior views =>page 5
• Vehicle key set =>page 36
• Tyre monitoring system =>page 318
• Wheels and tyres =>page 367
• In an emergency =>page 411
• Vehicle tool kit =>page 416
• Hubcaps =>page 417
Preparations for changing a wheel
1"1'11 First read and observe the introductory L-1o:.U information and safety warnings & on page 420.
Checklist
The following actions must always be carried out in the given order in preparation for changing the wheel=>&:
1. In the event of a flat tyre, park your vehicle on a firm and level surface at a safe dis-tance from the flow of traffic.
2. Apply the handbrake =>page 269.
420 I If and when
A wARNING
Changing a wheel can be dangerous, espe-cially when carried out at the side of a road. Please note the following steps in order to re-duce the risk of serious injuries:
• Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe distance from moving traffic in order to carry out the wheel change.
• All passengers and children in particular must be at a safe distance and away from your area of work during the wheel change.
• Switch on the hazard warning lights to warn other road users.
• Check that the surface the vehicle Is parked on Is level and firm. If necessary use a large, strong board or similar support for the vehicle jack.
• Only change the wheel yourself if you feel confident carrying out the procedure. If not, seek expert assistance.
• Always use suitable and undamaged tools to change the wheel.
• Always switch off the engine, apply the handbrake and move the selector lever to the position P or select a gear on a manual gear-box in order to reduce the risk of unintended vehicle movement.
• The wheel bolt tightening torque should be checked with a torque wrench immediately after changing a wheel.
4. Stop the engine and remove the key from the ignition =>page 257.
5. Manual gearbox: select a gear =>page 260.
6. Make sure all vehicle occupants exit the ve-hicle and move to safety, for instance be-hind the safety barrier.
7. Chock the wheel diagonally opposite the wheel being worked on with a stone or a similar object. ""